Is it True That Artificial Intelligence is Reducing Human Efforts From Chatbot Development?
Facebook has announced it's developer friendly chatbot development platform that brought up the rise of chatbots in the year 2016. This platform has provided benefits to the developers in creating interactive chatbots. The efficient chatbots had given birth to the prediction that it can be possible that chatbots will replace human efforts at a workplace? The answer for this prediction is yet to come, still, most of the companies are using chatbots to send conversational messages or to interact with a client. The most effective contribution of chatbots that is seen in companies is to generate traffic, its increased usage and to create maximum user engagement. This is why​ c​ hatbot development​ took place with the help of artificial intelligence technology. This technology helps to create machines that are capable of working exactly like that of a human.
Chatbots are developed using natural language processing that comes with a variety of features like live chat options, share file or folder and to converse with the other users connected to the same network. As a user, you don't have to select a chat option frequently in a chatbot, you can directly type the text and send it to the other user. Chatbots have a good user interface that allows a user to accomplish multiple tasks at a time.
With the fast accessibility and better performance of chatbots, enterprises are implementing this artificial intelligence technology to access their business
operations. Industries like banking and telecommunications are using chatbots on a large scale as compared to other industries. These industries make the most use of chatbots as these companies access a large amount of information in a day that needs to be managed properly.
Banking and telecommunication industries contact with the c​hatbot development companies​ to build a chatbot for their business usage. Chatbots for such industries are not only capable of providing instant messaging such as cognitive and machine learning technologies, it also provides natural language processing interface and natural language understanding that replaces human efforts in accomplishing various tasks like managing customer data and resolving query of a customer through a live chat. Thus, it results in increased sales and productivity of a business.
Content source : https://www.facebook.com/notes/sitslio/is-it-true-that-artificial-intelligence-is-reducing-hu man-efforts-from-chatbot-d/2605021906390108/