University Housing

• Completed the flooring and bathroom renovation in 1 wing of Prairie Hall. This included new LVT and resin flooring and replacement of plumbing fixtures

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• Developed and implemented the Isolation/Quarantine process for on-campus residents, in partnership with Health Service and COVID coordinator. This included resident communication, preparation of physical spaces, ongoing support, appropriate follow-up and more

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• Created academic resource email with advocacy-based information to supplement the targeted reach out to residents with Starfish alerts that University Housing staff completes throughout the academic year

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• Utilized technology to move several processes online, including damage charges, prorated billing, early arrival request form, part-time resident approval form