SL First Issue 1 - November 2011

Page 1

Priceless

November 2011 ISSUE ONE

Ltd

NOVEMBER ESSENTIALS Gardening Tips PERFECT PLACES TO SHOP! DAYS & NIGHTS OUT Book tickets on-line!

Lifestyle & Culture with Equality!

WINTER WARMING RECIPES!

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Your photo here?

Information Sharing

Your magazine needs you We’re looking for people that can support our work with information and experiences to be included in the magazine. Are you a “Handy man” or DIY enthusiast? We need someone to help out with our DIY tips feature on a regular basis.

the ones that have served you well over the years. We’d love you to share them with us so our readers can enjoy them too! Great days out? Have you been somewhere recently that was interesting, fun or just a nice place to visit?

Could this be you?

Do you have what it takes? Recipes…. Have you got the perfect meal?

Swansea Marina

How easy was it for you to get all the information you needed to make the most of the experience?

We’re looking for those special dishes that have either been handed down through your family, or 2 • SL First

Let us know…. You can get in touch with us either via our website www.slfirst.co.uk or by e-mailing info@slfirst.co.uk Your business logo here? Twitter @slfirstltd • www.slfirst.co.uk



Editor’s Letter

Welcome to our journey! Hello, I’m Sarah Lawrence - the editor and founder of SL First. Welcome to our magazine, No, it’s not named after me - honest. SL stands for sign language. a written from the point of view of the Deaf and Hard of Hearing. We are going to bring you ‘feel’ good stories about how ordinary people like me face up to the challenges of life in the 21st century. Yes, you’ve guessed it - I’m Deaf myself. But you know what? I spend alot of my time ‘talking’ to people using British sign language. And my message is that when it comes to communications some of us who are Deaf or Hard of Hearing have an advantage. We’ll talk about this some more in future editions. So SL First is about living today and about communications. It’s about plain English, great pictures and colourful design. It’s about interest, information and having fun. Finally, we are teaming up with a huge range of partners and sponsors so we can help them get their message over to you.

Editor SL First. 4 • SL First

November 2011 e: t: m: a:

sarah@slfirst.co.uk 02920 695185 07786 704223 Tredomen Business & Technology Centre, Tredomen Business Park, Ystrad Mynach, CF82 7FN

Contributors: Rob Thomson (buzzards-pr) Andrea Taffurelli Karen Parker Dave Gardener Jeff Brattan-Wilson Front cover photo: Karen Parker

Twitter @slfirstltd • www.slfirst.co.uk


2. Your Magazine needs you. 10. A day out with Karen Parker 15. Humour 16. Gardening Tips

wellbeing & health 9. Chiropractor 13. Hairstylist 15. Children’s counselling

home & gardening 14. Good Neighbours 18. Broadband health check 21. Visit an Indoor Garden 26. Fabulous winter soup recipe

food & drink 7. Caffi & subtitled films 27. The joy of baking

living & lifestyle 6. 4 ways to celebrate in style! 13. Medium & Civil Celebrant 16. Wales Millennium Centre 32. Shopping at McArthur Glen

Contents

regular features

money matters

18. Job Opportunity! 19. Support your environment 31. Finances

business

28. Attracting more customers! 29. Better to be safe than sorry 30. Meet your potential customers

SL First • 5


Marketing plans up in the air?

mad e eas Marketing y

Marketing

Design

Web

Content

Print

Turn to Horizon to take the stress and expense out of marketing your business. Source all your integrated marketing materials in one place to ensure continuity of brand and quality - we give you control and results. Our service range is vast and growing all the time, so we can help your business no matter what challenges you face.

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Caffi Bar Gallery SuBtitled filmS Shop

Images clockwise from top: Chapter, Head On, Caffi Bar, Chapter Gallery, Potiche

029 2030 4400 • www.chapter.org • enquiry@chapter.org Market Road, Canton, Cardiff CF5 1QE


Lifestyle

4 ways to celebrate in style Make the most of the festive season……

With any big event or task, the key rule is to plan ahead. We’ve come up with some suggestions to help you along the bumby road to Christmas.

Night outs Shopping Use these dark winter evenings to get your presents ordered on-line! There are some great websites out there that have everything you’ll need John Lewis’ “click and collect” service is ideal. If you enjoy the sights and smells of more traditional shopping, McArthur Glen, Bridgend has free parking, undercover shopping and plenty of places for a coffee break.

Impress your friends by taking them out for the evening to a show or the cinema, Wales Millennium Centre have signed performances and captions (pg 16-17) Chapter cinema (pg 7) also have subtitled films planned. A great night for all!

Pamper Getting your hair done has never been easier with Freshhair in Blackwood (see page 13) they’re providing an Interpreter for your first consultation so you can be sure of the style your getting.

Food & drink Try out our recipes for yourself, it’ll give you that authentic “homemade” feel to your Christmas eating. It’s great relaxation too when you tuck in to a slice of your own cake and a well deserved cuppa or a glass of your favourite drink! 8 • SL First

Twitter @slfirstltd • www.slfirst.co.uk


 Face the challenges of life in society  Feel able to deal with isolation and frustration  Be free from pain, stress and anxiety  Improve your sleep  Have the energy to do whatever you want to do  Improve your concentration and focus

We help you to enjoy a better life.

We will have a BSL/English language facilitator at your first appointment. Make an appointment by email and quote ‘SL Magazine offer’. First consultation only £30 (normally £50). Offer valid until 22.12.2011. Book now by email info@Chiropractic4Health.co.uk This is gentle chiropractic, unique in Wales, using very soft touch with a powerful effect on body and mind. www.Chiropractic4Health.co.uk Chiropractic 4 Health, Fairoak House, Fairoak Road, Cardiff, CF24 4PX


A Day Out with Karen Parker KAREN WAS FROM LONDON BUT NOW LIVES IN NEWPORT AND LOVES IT. BUT SHE STILL HAS A WISH ON HER WISHLIST - TO GET THE INFORMATION IN HER FIRST LANGUAGE - BRITISH SIGN LANGUAGE (BSL)

Visiting Newport City All photographs by Karen (except the ones of herself) We met up with the lovely Karen Parker in Newport. Like me we chatted non stop in our language. I asked what she does in Newport from a Deaf person’s point of view. Living in Newport I very much enjoy my life here in Newport, there are plenty of things to do and good facilities available without needing to travel long distance. When going to the town centre or to cafes and restaurants without an interpreter people are open to try to communicate with me, however, sometimes it can be very difficult. My one dream of the future would be to walk into a shop and be able to communicate without people having to grab a pen and paper, if people could learn basic sign language so that there is equal access for everyone. Equality has improved for 10 • SL First

Disabled people in the world, ramps and lifts are being installed by law for equal access, a hearing loop is provided for the hard of hearing. However, there is a gap for Deaf people and this would be greatly improved if people were to learn basic Sign Language providing equal access for everyone. Maybe in the future an interpreter will be employed by the City Centres to attend any banks, phone shops, offices at any time throughout the day when required. Tredegar Park We (me and my husband) always go to the park to take Twitter @slfirstltd • www.slfirst.co.uk


An event called Made by Hand will be open on 2nd – 4th December 2011, an opportunity for members of the public to buy a vast range of craft items made entirely by hand. www.newport.gov.uk/tredgarhouse Transporter Bridge

dogs for walk. There are areas of woodland with uneven terrain. It is lovely to relax by having a walk. The park area has facilities for children and picnics. Tredegar House is very interesting. A leaflet explained that it is one of the most magnificent 17th century country houses in Britain and one of the architectural wonders of Wales. It was very interesting but I would have preferred a guided tour to explain in depth more about the House with a BSL interpreter. They have a leaflet that shows a calendar of events for the house. It would be nice to see some events available with a BSL guided tour, making it accessible for me and my friends especially their murder mystery night, which I think I would really love to try! After the walk, we often have a nice cup of tea at a local café. It always lovely to sit and chat!

The Newport Transporter Bridge crosses the River Usk in Newport, South Wales. It is a Grade I listed structure. Designed by French engineer Ferdinand Arnodin, it was built in 1906. Newport City Shopping Not the biggest shopping centre in the country but it is a nice size with a lot of big brand shops but also a mix of small family shops. Access to all banks and phone shops, however, I need an interpreter to visit these to have access to full clear information, for example when reading the small print! Newport Retail Park A lot more people are visiting the Newport retail park because a brand new Tesco Extra opened last Monday.

KAREN PARKER SL First • 11


Registered Charity Number: 1057854

Deaf Access Cymru aim to empower Deaf and Hard of Hearing people through out Wales by: - Supporting local groups and clubs - Networking and - Sign Posting. Deaf and hard of hearing people are becoming increasingly marginalised and so by providing and supporting a network of people we can reduce the isolation. You can support us by: - Volunteering or - Donations (via our website) Please visit our website for more information www.deafaccesscymru.org.uk 12 • SL First

Twitter @slfirstltd • www.slfirst.co.uk


56 Abernant Rd, Markham, Blackwood, NP12 0PR

For all aspects of hairdressing needing consultation: • Bridal Hair • Hair Extensions • Colouring Services • Re-­‐Style

We will provide a BSL/English Interpreter at no extra cost on your first consultation.

Find us on Facebook @freshhair.markham To Book Appointments: Please contact Jo Lewis by Phone or Text:

07500 451 251

Psychic, Clairvoyant & Medium

Civil Celebrant

Dave Winterfeld Psychic Tarot Parties Group / Private Mediumship readings Wedding Ceremonies Funeral Services Civil Ceremonies All services are offered in both British Sign Language and spoken English

www.davewinterfeld.com e-­‐mail: dave.winterfeld@hotmail.com Tel / Text: 07899878338


a little bird told me there was something new in your neighbourhood...

is now available in the Gwent Police area OWL is an interactive Online Watch Link which helps communities prevent and detect crime, support one another and be more aware of what is going on in their area. It is an interactive system allowing two way communication between the police and local communities. When you sign up to OWL, you also become a member of your local Neighbourhood Watch Scheme. Messages, including crime alerts and timely crime prevention advice, are sent out in an instant via the OWL system. The system allows messages to be received by telephone, fax, email, mobile phone, flyers or letter so people who do not have access to the internet do not miss out on OWL. There is no cost to sign up, it’s completely free. All personal information will be stored safely in a secure database and will not be shared with any third parties. Some of the advantages of being in a Neighbourhood Watch and receiving messages via OWL include: s

Acts as a deterrent to burglars, car thieves and unscrupulous door to door callers

s

Neighbours watching out for one another and working together to report suspicious activity

s

More direct communication from the police about local incidents

s

Advice on improving your own home security

s

Support from your local Neighbourhood Watch Co-ordinator and your community police officer

To register, please go to: www.owl.co.uk/gwent If you do not have access to a computer,

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please contact your local Neighbourhood Team.


Deaf Humour

Deaf Friendly is able to provide your company with: • Training courses to suit your needs • Communication strategies • Translation services with registered • Other specialist services Contact sarah@deaf-friendly.co.uk www.deaf-friendly.co.uk

Kidzone Counselling U.K PO Box 6079 Cardiff CF15 5BE

Phone/Fax: 0560 279 4405 SMS: 07989 443 242 Email: Kidzone.therapy@btinternet.com Web: www.kidzone-consultancy.co.uk


Lifestyle

In these stones The Millennium Centre – it hosts some of Wales’ finest music, cost over £120 million and has earned the nickname of the Armadillo. The curved sweep of the copper roof meets the sheer wall of the entrance with its monumental inscription ‘in these stones horizons sing’ in giant letters. The whole centre is a statement of Welshness built in steel, slate, wood and glass. But what of the facilities inside? How accessible are the performance spaces – the heroic, domed Donald Gordon Hall, the BBC’s Hoddinott Hall, Studio Weston and the rest. Did you know that the Millennium Centre has been trying out a new access scheme? There’s an allocation of complimentary tickets for personal assistants and carers. Individuals and groups can join. We hope to have more about this in our next edition. Enter this iconic centre and you will find some of the most modern and up-to-

16 • SL First

date arrangements for the deaf and hard of hearing are there to help you. For hearing aids users, there are induction loops at all key counters i.e. tickets and information, stage door, Urdd reception, merchandise positions and all main bars. There is an infra-red assisted hearing facility available. Wales Millennium Centre provides BSL interpreted performances for some productions. Mention that you would like to use the BSL interpretations service when booking your tickets and the staff can ensure you are seated in the best possible area. There are caption performances too. The spoken text is converted into text which is shown on a caption unit. Sound effects and off stage noises are added in. Here are the dates for upcoming performances for the deaf and hard of hearing in the Donald Gordon Hall: Oliver!

Twitter @slfirstltd • www.slfirst.co.uk


This brochure is available in Wales Millennium Centre is The following Touch Tours and Wales Millennium Centre is Braille, easilylarge accessible level Audio access, lifts to all floors print or as with an audio easily accessible with level Described , Captioned & Please call 029 6464 and anlifts integral loop system CD. throughout the 2063 whole building. The following access, to all floors BSL performances are Touch available: or Minicom 029 2063 4651 to and an integral loop Described, system Tours and Audio Captioned & BSL performances are available: request your preferred version. throughout the whole building.

Oliver! Mon 19 Dec ’11 7.30pm Wed 21 Dec ’11 2.30pm

WNO – La bohème Sun 3 Jun ’12 4pm (Touch Tour 3pm)

Sister Act

Dirty Dancing Sat 10 Nov ’12 2.30pm Tue 13 Nov ’12 7.30pm

Thu 22 Dec ’11 2.30pm (Touch Tour 1pm)

Tue 31 Jul ’12 7.30pm

Wed 14 Nov ’12 7.30pm (Touch Tour 6pm)

Sat 7 Jan ’12 7.30pm

Wed 1 Aug ’12 2.30pm (Touch Tour TBC)

Sat 24 Nov ’12 2.30pm

Sat 14 Jan ’12 2.30pm

Sat 4 Aug ’12 7.30pm

Tue 27 Nov ’12 7.30pm

Sat 21 Jan ’12 7.30pm (Touch Tour 6pm)

WNO – La traviata Wed 29 Feb ’12 7.15pm (Touch Tour 6.15pm)

South Pacific Wed 25 Apr ’12 7.30pm Thu 26 Apr ’12 2.30pm (Touch Tour 1pm) Sat 28 Apr ’12 7.30pm

wmc.org.uk/access 029 2063 6465

Legally Blonde

Sat 1 Dec ’12 2.30pm (Touch Tour 1pm)

Tue 21 Aug ’12 7.30pm Thu 23 Aug ’12 2.30pm (Touch Tour 1pm) Sat 25 Aug ’12 7.30pm

The Centre is trialling a new scheme which offers Personal Assistants of disabled people either a complimentary ticket or 30% reduction off the ticket price. To be eligible for tickets you will need to join the Centre’s Access Scheme. For information please visit wmc.org.uk/access, email access@wmc.org.uk or call 029 2063 6464



Eco Friendly Tips

Ecoways • Using a low flow shower head a family of four can cut water usage by as much as 280 gallons a month — and yet not feel much difference in pressure.

• Buy fruit and veg that is seasonal. Try to avoid food that has travelled long distances, and been flown in as this adds to pollution, and buying from your area supports your local farmers.

• To save water when you flush the toilet you can put a full 1 litre plastic bottle in the cistern, which will reduce the amount of water used per flush, whilst still being effective.

• Do not leave appliances on standby, you are still using electricity if your TV, video, DVD Hifi, microwave are on standby. Also unplugging mobile phone chargers will save electricity.

• Put lids on saucepans when cooking as this reduces the boiling time and also the amount of energy needed therefore saving you money.

• Tyre pressure. Keep this topped up, if this drops you start using more petrol. • Use natural soaps, shampoos, these are better for you as conventional ones contain many harmful chemicals; your skin absorbs 60% of what you put on it. This also causes less pollution to waterways.

• Cards can be costly to produce and scrap, send a recycled card, or even better an e-card. Did you know we use on average 9 different personal products a day? From your shampoo to your deodorant and your shower gel to your make up we splash on up to 129 different chemicals every single day! We can help you reduce that exposure and save money at the same time. Visit www.ecoways.biz to see our full range of over 850 products. Join our Co operative Customer Club and save up to 30%* *Club members buy at wholesale prices typically saving 30% on the retail price

economical : ecological : a better way

For Formore moreinformation informationvisit visit www.ecoways.biz www.ecoways.bizorore-mail email grahamdevall@ecoways.biz graham.devall@ecoways.biz ororcall 2088 6037 call029 07800 750704


Caerphilly County Borough Council has been providing BSL and Deaf awareness training to its staff since 2005, and treats BSL as a minority language and a communication issue. During 2012, the Council will be implementing new Equality Objectives and one is to do with making council services accessible to anyone - so for example will include having BSL pages on the Council website for the first time. If you'd like to let us know what Council services you need to know about and access, then please help us in shaping these new objectives and actions. The draft objectives and actions can be found on the Equality Objectives page on the Council website at www.caerphilly.gov.uk/equalities. We'd really value your ideas and suggestions to make them relevant to you - so please send your ideas and comments to us at equalities@caerphilly.gov.uk. Thank you! 20 • SL First

Twitter @slfirstltd • www.slfirst.co.uk


Gardd Fotaneg Genedlaethol Cymru National Botanic Garden of Wales

Mae’r Ardd ar agor gydol y flwyddyn ac yn cynnig diwrnod allan arbennig i’r teulu i gyd. Dewch i weld y Ty Gwydr un haen mwyaf yn y byd, a nifer o atyniadau eraill gan gynnwys: Ty Gwydr Mawr Ty Gwydr Trofannol Newydd Yr Ardd Japaneaidd Gardd Wenyn Oriel y Stablau Canolfan Ymwelwyr a Siop Rhoddion Theatr Botanica Arddangosfa Planhigion i Iachau Lle Chwarae i Blant Gwarchodfa Natur Genedlaethol Waun Las ^

^

Rydym ar agor bob dydd ac eithrio Dydd Nadolig Hâf: 10yb - 6yp Gaeaf: 10yb - 4.30yp Oedolion: £8.50 Gostyngiadau £7 Plant (5-16): £4.50 Dan 5: AM DDIM Tocyn Teulu (2 Oedolyn a 4 o blant): £21 Mae cyfleusterau cynadleddo ac arlwyo ar gael ar gyfer hyd at 400 o bobl. Addas iawn ar gyfer ymweliadau ysgol. I gael prisiau a rhagor o wybodaeth cysylltwch â : Gardd Fotaneg Genedlaethol Cymru, Llanarthne, Sir Gaerfyrddin SA32 8HG

Open all year, the Garden offers a great day out for all the family. See the world’s largest single span glass house and the many varied attractions including: Great Glasshouse Tropical House Japanese Garden Bee Garden Stables Gallery Gift Shop & Visitor Centre Theatr Botanica Plants for Health Exhibition Children’s Play Area Waun Las National Nature Reserve

Open every day except Christmas Day Summer: 10am - 6pm Winter: 10am - 4.30pm Adults: £8.50 Concessions: £7 Children (5-16): £4.50 Under 5’s: FREE Family (2 Adults, 4 children): £21 Conference and catering facilities for up to 400 people available. School visits highly recommended. For prices and further information contact : The National Botanic Garden of Wales, Llanarthne, Carmarthenshire SA32 8HG

01558 668768 www.gardenofwales.org.uk


Gardening Tips

Dave’s Tips What to do in the Garden in November At this time of year, our gardens should be dying back to their roots and getting ready to sleep through the winter, however, the unusually warm weather we had back in October has meant that a lot of our plants and flowers have begun to flower again. This leaves a bit of a problem with the

usual tidy up jobs that we would normally be doing in November as the plants are still very much above ground and growing. This will all change once we get our first few frosts (which should be any day now) and the plants will realise that they need to start their hibernation. Keeping this thought very much in mind I’ve put together my list of what to do around the garden this month. • Give your grass a trim and a firm rake through.

22 • SL First

Raking the leaves, moss and grass cuttings off the lawn at this time of year will help air get to the roots and avoid the grass rotting at the root. • Prune your larger shrubs back into shape. If you have a shrub or plant that’s looking untidy, covering over other plants or is simply in the way, then this is the time to get it back under control. Whenever pruning, my advice is to look at how fast the plant or shrub grew in the last year, the more growth there was the more you can remove e.g. with Forsythia (Jasminum nudiflorum) and “Ladies mantle” (Alchamila mollis).

Twitter @slfirstltd • www.slfirst.co.uk


Be careful with slow growing plants such as Japanese Acers, these will be less forgiving and can take years to grow back to a healthy looking plant if you take too much away, so be gentle. • Save all your leaves, clippings and trimmings for the compost heap. Once rotted down this will make a great addition to your flower beds next spring giving them the early nutrient boost they’ll need to put on a great show in the spring. • Dig out invasive weeds by the roots. All gardens have one weed that seems to grow better than any other plants you choose, and as a result takes over. Most of these are weeds such as “Bindweed” (Convolvulus arvensis) as illustrated and “Couch grass” (Elymus repens). With the soil around these plants moist and the growth still visible above ground it’s much easier to dig them out.

Convolvulus arvensis

The key to these weeds is their roots. White and looking a bit like spaghetti they’re very easy to spot, but make sure you get all of it as any bits left will make a new plant next year. Don’t add these to the compost heap either, as they won’t rot and will spread all over the garden when you dig in your home made compost.

• Clean out your ponds and water features. For those with ponds, reduce the amount of water weed and clear out some of the sludge at the bottom, this’ll provide extra space for the fish when the top freezes over and will give your pond plants extra light to see it through the winter.

DAVE

SL First • 23


D. J. Davies Painter & Decorator

Property Maintenance Specialist 4 Harvard Jones Close. NEATH SA11 2HR Mobile (text only) – 07557645702 Home Tel – 01639 633768 Email d.j.davies70@hotmail.co.uk

Wallpapering Interior & Exterior decorating Flat packs building (bedroom furniture’s) Garden fencing Jet washing (gutters, patio and driveways) Laminate flooring & many more……


Plastering Contractors Cardiff & West Valleys As plastering in Cardiff, Caerphilly and Newport, we are proud to offer the very best service for the very best price. We have many LJĞĂƌƐ͛ ĞdžƉĞƌŝĞŶĐĞ in providing a fully comprehensive range of services. Additional services available are: x Plastering/Screeding Cardiff Contractors

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Wall and Floor Tiling General Carpentry Work Building Maintenance

For free estimates contact Mark: Phone: 01443 812560 Mobile/Text: 07917789020 Email: info@markblink.co.uk *BSL/English Interpreter available on request*

www.blinkinstallations.co.uk

Sarah of SL First would like to take this opportunity to thank UnLtd for believing in her . With the award she was able to create this magazine.


Recipe

Winter Vegetable Soup Always popular and a favourite over the winter time, so easy to do and will keep you warm and full. Also you can use any vegetables in season, that keeps it cheap too. This is my popular version and I usually make loads every week.

Ingredients 1 large or 2 small carrots 1 onion, 1 big leek 1 big or 2 small parsnips 1 medium swede 2 medium potatoes. 3 pints vegetable stock (dilute one or two vegetable oxo cubes to 3 pts hot water)

Method

Peel and cut the onion, put in big pan.

Wash and slice the leek in small pieces, add this into the onion.

Add salt and pepper to your taste.

Add 2 tablespoon butter, on low heat sweat it out for 5 mins.

Serve with croutons (fried dried breads) or just with bread.

Then peel, wash and cut all carrots, parsnips, swede and potatoes.

If you want to impress somebody, you can liquidised and use a small drop of single cream on top.

Add to the pan and stir. Add the stock, bring to the boil and then simmer for 30 minutes. 26 • SL First

The vegetables will be cooked and the liquid will be thicker.

Twitter @slfirstltd • www.slfirst.co.uk


Recipe

by: Andrea Taffurelli

Winter Apple & Blackberry Cake

Another winter favourite tea time cake, my family and friends always ask for it when they visit. This recipe here is for a big cake as I usually make this to give out. Enjoy!

Ingredients

Stir in the sugar and blackberries.

700g Self Raising Flour pinch salt 350g chilled butter (cut in cubes) 350g Castor sugar or Golden Sugar. 150g Blackberries 600g peeled and diced cooking apples 6 eggs

Fold in the apples and eggs carefully.

Method Sift flour and salt in large bowl. Rub in the chilled butter until the mixture is nice and fine.

Put all in a big round 26 cm cake tin that been greased and floured. Level the top and sprinkle with castor sugar. Put in oven at 160C for 90 minutes (1.5hrs).

To test wether the cake is fully baked, use a clean sharp knife and gently stab the centre of the cake. When you take out the knife it will be clean if the cake is cooked. BSL VERSION OF THESE RECIPES AVAILABLE ONLINE

www.slfirst.co.uk


Business

Is your business blind to the Deaf?

of the Deaf community, Hard of Hearing people and the wider society, to ensure that equal access is achieved by all. Organisations only need to make small changes to make their businesses accessible to this huge number of potential extra customers i.e having a specific email address to book a table at a restaurant; an SMS text service to book a hairdresser; shops with front-line staff who have basic skills in deaf awareness.”

Bring in more customers? Did you know that in Wales there are 480,000 Deaf and Hard of Hearing people? That equates to 1 in 6 of the population. How would a business notify Deaf and Hard of Hearing people that they have a member of staff that is deaf aware, is able to use British Sign Language, inform Hard of Hearing people they have a Loop system, they have undertaken Deaf related courses, that they have a Deaf member of staff, 28 • SL First

or even that they already have Deaf customers? All of these examples enhance the Deaf customers’ experience; having an accessible service really does make a difference. Currently, Deaf and hard of hearing people have no way of knowing what businesses can provide for them. This is where we come in... SL First is the new and exciting, first lifestyle magazine of its kind! We aim to bring together the worlds

Our magazine heavily depends upon mainstream companies and organisations placing adverts to promote the fact that they are accessible to 1 in 6 of the UK population. The benefit of placing such an advert is that the company/ organisation will then generate further business from a community that they have typically been unable to engage with. Deaf and Hard of Hearing people also have money to enjoy!

Contact sarah@slfirst.co.uk

Twitter @slfirstltd • www.slfirst.co.uk


Safety is no accident!

Blue Square Safety Ltd delivers straight forward Health & Safety solutions to both Small Medium Enterprises and Blue Chip businesses. We use an award winning Health and Safety Management system that provides our clients with the on-­‐going security they need in their day to day business activities. With offices in Ipswich and Cardiff, Blue Square Safety provides expertise to local and national companies. Our team of consultants have many years’ experience of working in different areas of Blue Chip industries. Blue Square Safety believe 'every employee has the right to come to work, carry out his job in a safe environment, and go home without injury' Blue Square Safety are used to dealing with all kinds of work place risks, including Fire Safety Management, and advise/implement on controls to manage, or eliminate hazards which could endanger people in their working environment. Blue Square Safety has carried out full safety audits for some of the UK's largest companies. Our experience of auditing H&S management systems have given us the knowledge and expertise to assist small/medium businesses in complying with current legislation, implementing smart solutions and helping ensure employee welfare and safety. Services Provided:         

Health & Safety Management Systems Risk Assessments Safety Audits and Yearly Risk Assessment reviews First Aid Health & Safety Training Fire Risk Assessments Accident Investigation Display Screen and Work Place Based Assessment Site Visits

Blue Square Safety provides a FREE initial site assessment and provides a full break down if any problems arise.

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