Trick or Treat – A Survival Guide to Health Care

Page 61

Trick or Treat - a survival guide to health care

17 Fighting over a case The Lion, the Bear, and the Fox: A lion and a bear were fighting with each other for the right to devour a little lamb seized by them at the same time. The fight was

long and fierce. At the end of it both lay wounded and exhausted. A fox which was

watching the scene for long realised that they were too weak to even stand up. He moved in and ran off with the lamb.

A Case grabbing: Seeta, a 30 year old school teacher, consulted a corporate hospital

for a neck swelling. An Ear, Nose, Throat specialist diagnosed it to be a thyroid swelling and told her, "It needs to be removed. I can do it. There is no great hurry. Take your time to arrange for your medical leave, etc., and come back within a month or two."

Seeta was apprehensive about an operation and consulted a general surgeon for a

second opinion. He examined her and said, "Yes. It is better to operate and remove it without any delay. I can do it next week.� When she informed him about the earlier

consultation, he rang up the ENT specialist and they started arguing who should operate on thyroid glands.

Seeta was stunned at this development and left the hospital. She was taken to a plastic

surgeon by a health care worker. He managed to convince her that the operation-scar was the most important thing about neck surgery and operated on her. B Case dumping: Beevi, a 50-year old farm labourer, went to a large teaching

hospital as she had not passed urine for three days. The duty physician found that the

kidneys were distended with urine and referred her to a urologist. The urologist 51


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52 Seeing the whole picture

5min
pages 154-159

51 Holding a mirror

2min
pages 152-153

50 Late reaction

2min
pages 149-151

47 Taking revenge

1min
pages 143-144

49 Irrational action

2min
pages 147-148

Dog in the Manger

1min
pages 145-146

46 Empowerment

1min
page 142

44 Doing too much

2min
pages 139-140

45 Crisis management

1min
page 141

43 Chasing trivia

1min
pages 137-138

39 Non compliance

6min
pages 124-128

40 Plodding, and Procrastinating

2min
pages 129-130

42 Taking a lion's share

4min
pages 134-136

41 Fantasizing

4min
pages 131-133

38 Complaining

2min
pages 122-123

36 Being smart

3min
pages 117-119

SECTION 3 COPING WITH HEALTH CARE Introduction

1min
pages 107-108

31 Bad trait persists

3min
pages 101-106

32 Rationalising

1min
page 109

37 Crying for help

2min
pages 120-121

35 Creative problem solving

2min
pages 115-116

34 Unquestioning Acceptance

1min
pages 113-114

33 Acceptance after analysis

3min
pages 110-112

30 Notoriety and Fame

1min
pages 99-100

29 Over confidence leads to disaster

2min
pages 97-98

28 Revenge is double edged

1min
pages 95-96

27 Competence or Numero uno?

1min
pages 93-94

26 Flattery dulls the intellect

5min
pages 89-92

24 Quality or quantity?

2min
pages 84-86

25 Boasting in health care

2min
pages 87-88

23 Is Honesty the best policy?

2min
pages 82-83

22 Faith is a golden goose

1min
pages 80-81

20 Cooperation is strength

2min
pages 74-77

13 Perform as you promise; promise as you can perform

2min
pages 52-53

21 The situation gives power

2min
pages 78-79

19 Why Accountability

10min
pages 67-73

17 Fighting over a case

3min
pages 61-63

18 Why a 'cut' for what you can't do

4min
pages 64-66

15 Wrong practice at the wrong time

1min
page 57

16 It is your company that counts

3min
pages 59-60

Like a

1min
page 58

14 Quackery

4min
pages 54-56

10 Credibility in health care

2min
pages 44-46

12 Whose perspective?

3min
pages 49-51

11 Seeing through smoothing

2min
pages 47-48

9 Follow me

3min
pages 41-43

6 Glamour versus Value

3min
pages 30-32

8 Chasing "the tar baby

6min
pages 36-40

1 The End justifies the Means ("Your uterus at any cost

5min
pages 13-16

7 One symptom does not make a syndrome

3min
pages 33-35

2 Debt: Mine or Yours?

4min
pages 17-20

5 The importance of family practice

3min
pages 27-29

4 From a frying pan into the fire

3min
pages 24-26

3 Ruinous health care

2min
pages 21-23
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