Trick or Treat – A Survival Guide to Health Care

Page 78

K. R. Sethuraman

21 The situation gives power The Lion and the Mouse: A little mouse ran over a lion's face by accident. The

lion lost its temper and was about to kill it. Then the mouse begged him to spare

his life and said, "If you let me go today, I will repay you for your kindness another

day.� The idea of such an insignificant creature offering help was so amusing to the lion that he laughed aloud and let it go away. One day, the lion was trapped in a

net laid by big game hunters. The lion was unable to break free and roared in anger and frustration. The mouse heard the roar, came there and gnawed away

the ropes of the net in a jiffy. The lion realised that even a little mouse could be of great help to others.

When Murkhi, a slum dweller, got successfully operated at a municipal hospital by a

famous surgeon, he was extremely grateful. "Sir, one day I will repay you for your kindness," he said to the surgeon. This offer amused the surgeon. He laughed affably and discharged Murkhi. Two months later, there were big riots in the city. A mob stopped

the surgeon's car and was about to attack it. Murkhi was in the vicinity and recognised the car and its occupant. He ran to the mob, pacified them and saved the day for the great surgeon. Comments Health professionals play God and make life and death decisions as a matter of

routine. Over time, their ego may inflate so much that they stop looking at their patients

as equal human beings. It is at times like riots and calamities that they stand exposed and feel vulnerable.

The Murkhi-episode happened in Mumbai during the post-Ayodhya riots. The 68


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52 Seeing the whole picture

5min
pages 154-159

51 Holding a mirror

2min
pages 152-153

50 Late reaction

2min
pages 149-151

47 Taking revenge

1min
pages 143-144

49 Irrational action

2min
pages 147-148

Dog in the Manger

1min
pages 145-146

46 Empowerment

1min
page 142

44 Doing too much

2min
pages 139-140

45 Crisis management

1min
page 141

43 Chasing trivia

1min
pages 137-138

39 Non compliance

6min
pages 124-128

40 Plodding, and Procrastinating

2min
pages 129-130

42 Taking a lion's share

4min
pages 134-136

41 Fantasizing

4min
pages 131-133

38 Complaining

2min
pages 122-123

36 Being smart

3min
pages 117-119

SECTION 3 COPING WITH HEALTH CARE Introduction

1min
pages 107-108

31 Bad trait persists

3min
pages 101-106

32 Rationalising

1min
page 109

37 Crying for help

2min
pages 120-121

35 Creative problem solving

2min
pages 115-116

34 Unquestioning Acceptance

1min
pages 113-114

33 Acceptance after analysis

3min
pages 110-112

30 Notoriety and Fame

1min
pages 99-100

29 Over confidence leads to disaster

2min
pages 97-98

28 Revenge is double edged

1min
pages 95-96

27 Competence or Numero uno?

1min
pages 93-94

26 Flattery dulls the intellect

5min
pages 89-92

24 Quality or quantity?

2min
pages 84-86

25 Boasting in health care

2min
pages 87-88

23 Is Honesty the best policy?

2min
pages 82-83

22 Faith is a golden goose

1min
pages 80-81

20 Cooperation is strength

2min
pages 74-77

13 Perform as you promise; promise as you can perform

2min
pages 52-53

21 The situation gives power

2min
pages 78-79

19 Why Accountability

10min
pages 67-73

17 Fighting over a case

3min
pages 61-63

18 Why a 'cut' for what you can't do

4min
pages 64-66

15 Wrong practice at the wrong time

1min
page 57

16 It is your company that counts

3min
pages 59-60

Like a

1min
page 58

14 Quackery

4min
pages 54-56

10 Credibility in health care

2min
pages 44-46

12 Whose perspective?

3min
pages 49-51

11 Seeing through smoothing

2min
pages 47-48

9 Follow me

3min
pages 41-43

6 Glamour versus Value

3min
pages 30-32

8 Chasing "the tar baby

6min
pages 36-40

1 The End justifies the Means ("Your uterus at any cost

5min
pages 13-16

7 One symptom does not make a syndrome

3min
pages 33-35

2 Debt: Mine or Yours?

4min
pages 17-20

5 The importance of family practice

3min
pages 27-29

4 From a frying pan into the fire

3min
pages 24-26

3 Ruinous health care

2min
pages 21-23
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