Applications of Self-Payment Kiosks in Various Industries Long queues and long waiting times can make some restaurants and stores unbearable. This is one of the reasons various types of interactive self-payment systems have been emerging everywhere from airports to restaurants. Many businesses are leveraging smart technology based on embedded software development to establish effective digital communication with their customers. Interactive self-service kiosks are used in businesses for:
Making payments (via card or cash) Providing help information Placing orders Buying retail goods Printing Wayfinding Advertising
Providing internet access
Types of Kiosks for various applications:
Self-service kiosks Information kiosks Digital signage Wayfinding kiosks Internet kiosks
Interactive kiosks greatly improve customer experience, so companies in nearly every industry can use the benefits of these solutions. Healthcare: in hospitals and medical centers they are helpful in optimizing the interaction between patients and medical staff. This helps patients find the necessary information about services, book an appointment, etc. Public Transport: airports, bus stands, and railway stations have these terminals installed for easy ticket buying, time checking, choosing seats, and pay for it in a preferable way. This helps in avoiding long lines and crowds at ticket counters. Restaurants: the digital kiosks serve as menu boards in quick-service restaurants. Customers can check the menu, order their dishes, and can pay in minutes using these kiosks at the restaurants.