SME Live Show Preview by sme-live

FREE TICKETS

THE EVENT TO GROW YOUR BUSINESS 16 & 17 OCTOBER 2018 // NEC BIRMINGHAM

HEAdlinE SPonSoRS

GET FUNDING // MORE CUSTOMERS SLICKER PROCESSES + BUILD A BETTER WORKFORCE EVERYTHING YOU NEED TO GAIN A COMPETITIVE EDGE

ALL FOR FREE

150 EXPERT SPEAKERS including

STRATEGIES TO SUCCEED IN A POST BREXIT BRITAIN

DISCOVER 100’S OF WAYS TO RAISE FINANCE AND FUNDING

MEET 200 EXHIBITORS WHO WILL HELP YOU WIN CUSTOMER AND GROW REVENUE

ACCESS UP TO £50K OF BUSINESS ADVICE FOR FREE

NETWORK WITH 1000’s OF OTHER BUSINESS OWNERS

FIND OUT HOW TO BUILD A WINNING TEAM

150 FREE SEMINARS // 200 LEADING EXHIBITORS

GET YOUR FREE TICKETS

WWW.SME-LIVE.CO.UK

A big thanks to all our partners and supporters

www.sme-live.co.uk

contents Welcome

Funding seminar

Get your FREE ticket

Process seminar

How to get there

Customer seminar

Business Keynote highlights

People seminar

Business Keynote agenda

Floor plan

Marketing Keynote highlights

Exhibitor highlights

Marketing Keynote agenda

Exhibitor listing

IT&Tech Keynote highlights

Partners

IT&Tech Keynote agenda

16 & 17 OCTOBER 2018

www.sme-live.co.uk

Welcome to the fastest growing business event in the uK

We know that your time is precious so we have brought all you need to grow your business into two jam packed days!

200+

EXHibiToRS

SME Live has now established itself as the fastest growing business event in the UK and we are excited to welcome you to the show on the 16th and 17th of October at the NEC, Birmingham. SME Live is all about helping business to scale up and grow. This year we are tackling four core questions that underpin any business growth; How to win more customers, how to raise funding and ďŹ nance, how to improve processes and how to look after your people. We are delighted that the industry has come together and we have over 200 exhibitors, 150 expert speakers and over 60 hours of free content and advice to help you answer these critical questions. The show will be buzzing with thousands of business owners and directors networking, learning and forging new relationships that will accelerate their growth and win after Brexit in 2019. So make sure you join them. We hope you enjoy the show The SME Live Team

150+ SME gRoWTH EXPERTS

7 THEATRES

1,000's

of oTHER buSinESS oWnERS

HouRS of fREE buSinESS AdvicE

www.sme-live.co.uk

get your free ticket Just one day at SME Live we save you and your team months of eﬀort and research as you will ﬁnd the answers to your most critical questions and inspirational new ideas to grow your business. Whatever your priority, SME Live will have the answer.

TWEET To MEET

#SMELiveExpo Let others know you are going and pre arrange meetings

Get FREE advice from leading experts that usually would cost you £50k

Learn how to raise funding for your business by reviewing all funding options in one go

Grow your revenue by gaining insight on how to upscale your sales and marketing output

Source new suppliers and partners from over 200 international and regional specialists

Network with thousands of other business leaders

Get advice on how to build and maintain a winning team

Discover how to cut your costs by ﬁnding eﬃcient new solutions and processes

A visit to SME Live will be invaluable to you and your business. Don't miss the opportunity to accelerate your growth plans for 2019.

www.sme-live.co.uk

THERE IS STILL TIME TO REGISTER FOR YOUR FREE TICKET Sign uP TodAy And join uS

16 & 17 OCTOBER 2018

www.sme-live.co.uk

oneadvanced.com

Take a step back. Take time out. Give yourself the space to breathe. Let our system do the work for you.

A fully integrated, Cloud-based business management solution, designed for SMEs looking to reimagine their business.

Streamline processes and increase eďŹ&#x192; ciencies using a system which provides total visibility of customers, suppliers, resources, process, inventory and ďŹ nancials. Available anywhere, anytime, on any device.

Meet Advanced on Stand M50 at SME Live on 16 & 17 October 2018 in Birmingham.

How to get to SME live Getting to SME Live couldn’t be easier. Taking place at the NEC, Birmingham, there are many ways to get to us on time. By Bus/Coach Over 120 National Express and Megabus coach services run daily across the UK to Birmingham Airport. From Birmingham Airport you can get to the NEC via the free air-rail link, which takes just 90 seconds and runs every two minutes. Jumping on a bus in the West Midlands area? There are numerous options that will get you to the NEC Working with our partner the NEC we have some excellent deals for you to help make most of your visit to SME Live. Whether it's parking, travel or discovering your choice of bars & restaurants, we know that being able to plan your day in advance is a big plus in ensuring a stress-free and enjoyable show experience.

By Car Located bang in the middle of the UK’s motorway network, jumping in the car is the ideal way to get to the NEC. You’ll ﬁnd us clearly signposted from all motorways and major routes including the M42, M40 and M6 - just pop B40 1NT in your sat nav. When you arrive at the NEC don’t follow your satnav anymore, look out for the show name you're visiting on our signs. Then, simply jump on our free shuttle bus or take a leisurely stroll along our signposted footpaths.

By Train Getting to us by train is brilliantly easy as the NEC is located a fiveminute walk away from Birmingham International Railway Station. You won’t even need to brave the elements. Direct services run all day, however if you’re travelling from further afield you may need to catch a connecting train at Birmingham New Street, which is less than a 15-minute journey away. Just enough time to fuel up on caffeine.

great deals from our partners on traveling to SME livE

Go to www.sme-live.co.uk 16 & 17 OCTOBER 2018

www.sme-live.co.uk

Sponsored by

SpEakEr HiGHLiGHTS

business Keynote Meet our business growth experts oPEning THE EvEnT

MuS T SEE

Sir john Peace Midlands Engine

Ruth chapman PWc

Sir John has a long and distinguished business career at the highest levels covering the technology, ﬁnancial services and retail sectors. Formerly Chairman, Chief Executive and Founder of Experian plc, Chief Executive of GUS plc, Chairman of Standard Chartered plc, Chairman of Burberry plc - all FTSE 100 companies operating globally. He was also Chairman of the Work Foundation, a visionary think-tank and is currently Chairman of Octo Telematics.

Just as there’s more to your business than your spreadsheets, there’s more to the support Ruth provides than accounting and tax advice. With over 20 years’ experience, Ruth helps her clients link their numbers to their overall business performance. With a commercial approach and a fresh perspective, Ruth provides strategic ﬁnancial advice underpinned with an awareness of the importance of providing a sounding board and shoulder to lean on when things get tough. Ruth asks the right questions when planning the next stage in your growth journey and help you ﬁnd the right support with the solutions.

He is committed to supporting the Midlands region as Chairman of the Midlands Engine Partnership and Midlands Connect. These Government backed initiatives are aimed at driving economic growth throughout the Midlands region, creating new jobs and generally helping people live their lives better.

Midlands Engine – a partnership with a vision for growth 16th October 2018 – 0930 – 0950 Our core purpose is to create a Midlands Engine that powers the UK economy and competes on the world stage. Our strategic location, strong sense of identity and reputation as the beating heart of the national economy will ensure the UK’s future as a global economic power.” The Midlands Engine is collaborating to drive growth across these areas: • Connectivity • Trade and Investment • Innovation and Enterprise • Skills • Shaping Great Places

Challenge your assumptions and unlock your true growth potential 17th October 2018 – 1045 – 1115 With considerable experience of supporting SMEs with their growth journeys, Ruth Chapman will share her advice on how best to position your business to overcome external and internal challenges - especially the ones you don't yet know about.

With around 800,000 commercial enterprises, our ambition is to grow the Midlands and UK economy by £54 billion by 2030, making the Midlands an even better place to live, work, learn and do business. By creating a stronger economy, we aim to achieve a fairer society for over 10 million Midlanders improving skills, better access to housing and greater quality of life.

www.sme-live.co.uk

Paul uppal Small business commissioner

MuS T SEE

Where’s the payment? The truth about late payment in the UK, and how the Small Business Commissioner is turning the tide 16th October 2018 – 1600 – 1630 The Small Business Commissioner, Paul Uppal, will highlight how he is addressing the issue of late payment, which collectively costs smaller enterprises £2.5billion a year. According to figures from the Commissioner’s office, a third of payments to small businesses are late with the average value of each payment at £6,142. This has led to 20 percent of small businesses running into cash flow problems due to late payments. At the event, the Commissioner will advise SME’s on how he is changing practice to ensure supply chain resilience through timely payments, measures he has introduced and how his office supports small firms in dispute over outstanding invoices. The Commissioner will also discuss the outlook for UK small businesses and the most up to date information about the country’s economic prospects.

16 & 17 OCTOBER 2018

Stephen blackman natwest

MuS T SEE

Stephen Blackman is Principal Economist in Strategy and Corporate Development at NatWest. A professional economist with 20 years experience, it’s his role is to advise the Bank’s directors on commercial strategy arising from emerging economic trends. Stephen has a passion for spotting social trends and using research and data to observe changing patterns in how we live, work, spend and behave.

How technology and the experiential economy is changing our lives 16th October 2018 1515 - 1545 Stephen Blackman will discuss how technology and the experiential economy is changing the jobs we do, what we buy, where firms invest and the revenue they enjoy. Stephen will also explore the weakening support from central banks and outline what to expect as the major central banks begin to move in different directions.

www.sme-live.co.uk

business Keynote

Sponsored by

Day One: 16 OCTOBER 2018

9.30 - 9.50

13.00 - 13.30

Midlands Engine – a partnership with a vision for growth

Stimulating Innovation in the Rail Sector – UKRRIN

Our core purpose is to create a Midlands Engine that powers the UK economy and competes on the world stage. Our strategic location, strong sense of identity and reputation as the beating heart of the national economy will ensure the UK’s future as a global economic power.” The Midlands Engine is collaborating to drive growth across these areas: • Connectivity • Trade and Investment • Innovation and Enterprise • Skills • Shaping Great Places With around 800,000 commercial enterprises, our ambition is to grow the Midlands and UK economy by £54 billion by 2030, making the Midlands an even better place to live, work, learn and do business. By creating a stronger economy, we aim to achieve a fairer society for over 10 million Midlanders improving skills, better access to housing and greater quality of life.

The UKRRIN project is a collaboration between the industry, its contractors and the academic base – it’s aim is to stimulate innovation within the rail sector (disruptive or otherwise) to take the rail sector forward in key areas such as Digital Systems, Rolling Stock and Infrastructure – there exists opportunity within the UKRRIN scheme for SMEs to develop innovative products, goods and services to enhance the Key Capabilities identiﬁed in the Rail Technical Strategy’s Capability Development Plan. The UKRRIN scheme, is in eﬀect a £100M innovation accelerator with commitment from at least 15 of the major players in rail (including Network Rail, London Underground and Train Manufacturers) and with academic partners in the form of 8 of the highest performing rail research universities in the UK.

Robert Hopkin, Automotive council

Sir john Peace, Midlands Engine 13.45 - 14.15

Brexit update: What SMEs should know about, how to prepare 10.00 - 10.30

The Midlands Engine Investment Fund British Business Bank will be highlighting the crucial role that smaller businesses play in UK economic growth and the importance of access to ﬁnance in enabling that growth, discussing the delivery of the Midlands Engine Investment Fund and the appointed fund managers we are working with across the region.

Is your ﬁrm one of the 21% of UK small businesses employing non-UK EU citizens? Are you one of the 33% of FSB members who trade overseas, of which 92% trade with EU countries? Get the latest FSB update on what SMEs should be doing to prepare for big changes to landscape for recruitment, importing, exporting and supply chains post-Brexit.

neil Warwick, fSb

Patrick Magee, british business bank

14.30 - 15.00 10.45 - 11.15 Go to website for details

Mark Hart, Aston university

How can your business gain most from the support, advice and funding accessible via LEPs? GBSLEP will draw on the most compelling success stories of businesses growing as a result of the support offered by LEP initiatives such as the GBSLEP Growth Hub. Expect practical tips on how to save time and maximise the benefits on offer.

ian Mclaughlan, gbSlEP 12.15 - 12.45

Learn from success stories: What great SMEs need to do in order to secure vital funding Gurinder Sunner will explain the criteria the Business Growth Fund applies when deciding which SMEs to provide with much-needed funding. Gurinder will reference case studies from among the 200 companies which have received £1.6bn in funding from BGF.

gurinder Sunner, business growth fund

15.15 - 15.45

How technology and the experiential economy is changing our lives Stephen Blackman, NatWest’s principal economist in strategy and corporate development will discuss how technology and the experiential economy is changing the jobs we do, what we buy, where firms invest and the revenue they enjoy. Stephen will also explore the weakening support from central banks and outline what to expect as the major central banks begin to move in different directions. Please enjoy this forward thinking keynote and put questions to Stephen at the event.

Stephen blackman, natWest

www.sme-live.co.uk

16.00 - 16.30

Where’s the payment? The truth about late payment in the UK, and how the Small Business Commissioner is turning the tide The Small Business Commissioner, Paul Uppal, will highlight how he is addressing the issue of late payment, which collectively costs smaller enterprises £2.5billion a year. According to ﬁgures from the Commissioner’s

office, a third of payments to small businesses are late with the average value of each payment at £6,142. This has led to 20 percent of small businesses running into cash flow problems due to late payments. At the event, the Commissioner will advise SME’s on how he is changing practice to ensure supply chain resilience through timely payments, measures he has introduced and how his office supports small firms in dispute over outstanding invoices. The Commissioner will also discuss the outlook for UK small businesses and the most up to date information about the country’s economic prospects.

Paul uppal, Small business commissioner

Day Two: 17 OCTOBER 2018

10.00 - 10.30

SME Live Presents the launch of a new £50m business loan fund

12.15 - 12.45

Looking for funding? Learn about the exciting new independent £50m business loan fund designed for growing West Midlands small businesses like yours. £50m business loan fund is launching at SME Live! If you are a West Midlands based small business looking for growth funding, then make sure you are at the Business Keynote stage at 10am on the 17th October to learn how you can apply for the capital to grow your business. Its all under wraps for now – and full details to follow to registered visitors.

Discover the ‘BIG 10’ Characteristics of successful SMEs

SME live presents

dr Mark gilman, birmingham city university

We dare you to become bigger, better and stronger! The average SME owner-manager is challenged to ‘let go’ of ‘working in’ the business, which compromises the time spent on strategic planning, the implementation of innovative systems and processes, and managing people and performance. Discover the ‘BIG 10’ Characteristics of successful SMEs and how they can assist you in becoming a strategic, innovative and sustainable business.

10.45 - 11.15

Challenge your assumptions and unlock your true growth potential With considerable experience of supporting SMEs with their growth journeys, Ruth Chapman will share her advice on how best to position your business to overcome external and internal challenges especially the ones you don't yet know about.

Ruth chapman, Pwc

13.00 - 13.30

Getting ready for Making Tax Digital in April 2019 Making Tax Digital for VAT is mandated for businesses with a taxable turnover above the registration threshold of £85,000 from April 2019. HMRC will outline the reasons, rationale and preparations that businesses will need to start planning to have in place to enable them to meet their requirements.

Heather Elliot, HMRc

11.30 - 12.00

The future of payments – is cash on its way out? Worldpay, the UK’s leading payments provider takes a look at the future of payments and explores - if cash is on its way out? What will take its place? How can businesses use digital payments to their advantage? There is a new dawn upon us. Digital payments overtook cash for the ﬁrst time in 2015. Cash payments have been in decline for several years and as digital solutions become more accessible and importantly more convenient to consumers, this trend will only continue. In the future, we may not need our wallet or purse to pay; in fact 54% of consumers are ready to leave them at home now if they had the choice. So what’s driving this change? During our seminar, we’ll investigate the technological aﬀects, the cost of cash management to businesses, consumer behaviour trends, innovations causing disruption, as well as a look at businesses that have used digital payments to fuel their success. Please join us for what promises to be a forward thinking session.

Meet the funders panel

Meet the Lenders Panel (bizbritain)

15.15 - 15.45

Could Brexit make any diﬀerence to public procurement or will it just be the same old, same old? Go to the website for more details

Peter Ware, brown jacobson (cbi)

daren Pickering, natWest and Worldpay

16 & 17 OCTOBER 2018

www.sme-live.co.uk

Sponsored by

SpEakEr HiGHLiGHTS

Marketing Keynote Up skill your marketing, learn from the world’s best

olly Sewell Facebook

MuST SEE

Olly Sewell is Manager of Facebook’s Small & Medium Business division across the UK and Ireland. He has responsibility for driving advertising sales and service for small and medium businesses and agencies who use Facebook’s family of apps and services to connect with their communities. He has more than 14 years’ experience in the advertising industry. Olly joined Facebook in 2011 and worked as Gaming Account Manager on its EMEA Gaming Team, managing key gaming clients. He previously worked in marketing for Janssen-Cilag (Johnson & Johnson), and held a number of roles with full service advertising agencies in London and Dublin.

Business Without Borders 17th October 2018 – 1045 – 1115 The growth of mobile is making the world more connected than ever before. By 2020, smartphones will account for two out of every three mobile connections, creating an online community of almost 6 billion people. This will create an incredible opportunity for businesses to engage with customers around the world. Ten years ago, international expansion was beyond the reach of all but the largest or most determined of businesses. Mobile is making the world smaller and more connected than ever. Join us to hear how it allows local business become global and small business become large.

Win cuSToMERS

Simon jacobson Microsoft, bing

Simon is a seasoned and passionate search marketing professional with over 10 years’ obsession across all corners of the industry. With his experience running Search programmes on the advertiser-side, agency-side and bidtechnology provider side of the industry, Simon currently works as a Sales lead at Microsoft Search Advertising, promoting the benefits of the ever-growing Bing Network to ambitious Small and Mid-Sized businesses across the UK.

Why Search Marketing is still the ROI King 17th October 2018 - 1215 - 1245 Learn how to achieve much lower CPCs (cost per clicks): more traffic for the same budget, increasing the profitability of your paid search campaigns and allow your business to obtain more conversions over time across Microsoft and Yahoo sites.

www.sme-live.co.uk

Richard Hanscott CEO yell business

W E Ro u g En v RE

ST u E M SE

jason Spencer Business Development Director iTv

As Business Development Director for almost 7 years, Jason has led ITV’s 9 regional sales teams across the UK outside London in delivering revenue growth and creative business solutions through working in partnership with brands and media agencies. His focus is on supporting small businesses across the UK to supercharge growth through the power of TV advertising across ITV’s platforms. Prior to ITV, Jason spent most of his career at media agencies – from media planning roles at Carat and PHD in London to running PHD North in Manchester.

Richard Hanscott is Chief Executive Officer of Yell Ltd. He joined Yell in 2011, and brings over 30 years of Technology, Media and Telecommunications industry experience.

Helping small businesses advertise on TV for the ﬁrst time

Richard’s plans for Yell include extending their leadership in managed digital marketing services for small and medium sized businesses; and strengthening the position of Yell.com as the UK’s leading online business directory for consumers.

17th October 2018 - 1345 - 1415 Our new self-serve portal, ITV Business, helps businesses get on ITV for as little as £200 for the very first time, with easy-to-use, targeted options and production support on ITV Hub ... and it is exclusive to the Midlands for the rest of 2018. Come along and find out how we can supercharge growth for your business right now.

Richard has led the transformation of Yell from the UK’s No.1 classified print directory business, into the UK’s leading digital marketing champion for local businesses. In 2017 he was recognised by Glassdoor as one of the top 25 UK CEOs to work for. Richard is well known for his inclusive and collaborative leadership style and his instinctive ability to engage people in his vision.

How your business marketing needs to adapt in our constantly changing world 16th October 2018 – 1130 – 1200 Richard takes a look at how changes over the years have impacted marketing choices, and highlights ways that businesses can tailor their marketing to meet constantly changing customer behaviours.

16 & 17 OCTOBER 2018

www.sme-live.co.uk

Sponsored by

Marketing Keynote Day One: 16 OCTOBER 2018

10.00 - 11.00

13.00 - 14.00

Build a Digital Marketing Plan

Social Media Strategy

This masterclass from the Digital Garage team will help you build a digital marketing plan. You will learn about the purpose and diﬀerent beneﬁts of each of the main digital channels before learning about the 6 key steps to building a digital marketing plan.

If you’re curious about how social media can help your business grow, this course could be perfect for you. We’ll tell you the 5 steps to building a social media strategy, how to measure success, and the secrets to creating authentic, shareable, content. We’ll also cover the main social media sites available like Facebook, Twitter and Instagram. Plus, we’ll share our top tips on deciding how your brand should be applied on social.

Patrick cutliﬀe, google

11.30 - 12.00

How your business marketing needs to adapt in our constantly changing world Richard takes a look at how changes over the years have impacted marketing choices, and highlights ways that businesses can tailor their marketing to meet constantly changing customer behaviours

14.30 - 15.00

Richard Hanscott, yell business

Ayah Sharif, facebook

Instagram 201 Go to website for details

15.15 - 15.45 12.15 - 12.45

Growing your business Internationally

The best of both worlds: how digital tools and real world marketing can take your business forward

Go to website for details

Hakim bukenya, facebook

Join our open discussion panel with Royal Mail, PwC, Advertising Association and Something Big to explore how digital tools and data can enhance your multi-channel marketing approach for real world engagement with your customers.

Royal Mail

16.00 - 16.30

Creating better customer trust through GDPR permissions The DMA will be on hand to help the SME marketing community understanding how to continue to thrive under GDPR, actually gaining in terms of improved customer trust.

dMA

www.sme-live.co.uk

Day Two: 17 OCTOBER 2018

12:15 - 12:45 10.00 - 10.30

The new marketing landscape – how to build a winning brand and business In his talk, marketing expert and business builder Andrew Scott will deliver a presentation on how you can build a winning brand and business in the context of the new marketing landscape. Why does certain branding have more impact than others? Why do some companies succeed and others fail? How can you best master the multitude of marketing channels available to you?

Why Search Marketing is still the ROI King Learn how to achieve more eﬃcient CPCs with Search Marketing, ensure you appear where your audience is, and increase the overall proﬁtability of your paid search campaigns. Fundamentally learn why PPC still reigns supreme when it comes to online marketing!

Simon jacobson, Microsoft bing

Andrew Scott, business leader 13.00 - 13.30

Building a strong personal brand to stand out in your marketplace. Go to website for details

carl Reader, Team d&T 10.45 - 11.15

Business Without Borders The growth of mobile is making the world more connected than ever before. By 2020, smartphones will account for two out of every three mobile connections, creating an online community of almost 6 billion people. This will create an incredible opportunity for businesses to engage with customers around the world. Ten years ago, international expansion was beyond the reach of all but the largest or most determined of businesses. Mobile is making the world smaller and more connected than ever. Join us to hear how it allows local business become global and small business become large.

olly Sewell, facebook

13.45 - 14.15

Helping small businesses advertise on TV for the first time Our new self-serve portal, ITV Business, helps businesses get on ITV for as little as £200 for the very first time, with easy-to-use, targeted options and production support on ITV Hub ... and it is exclusive to the Midlands for the rest of 2018. Come along and find out how we can supercharge growth for your business right now.

jason Spencer, iTv

14.30 - 15.00 11.30 - 12.00 Go to website for details

box

Department For International Trade Go to website for details

diT

15.15 - 15.45 Go to website for details

david glenwright, Enterprise nation

16 & 17 OCTOBER 2018

www.sme-live.co.uk

Sponsored by

SpEakEr HiGHLiGHTS

iT&Tech Keynote

Don't miss out on meeting our experts

ST u E M SE

gareth carroll oracle netsuite

Gareth Carroll is the Business Development Director EMEA at Oracle NetSuite tasked with helping organisations grow using one platform to run their business and not multiple platforms that don’t talk to each other. With over 20 years commercial experience in the technology sector, he has worked in a variety of companies ranging from small start-ups to global software giants covering a number of roles during his career. In a previous role one of his most satisfying achievements was helping a small start-up technology provider gain second round funding enabling it to take their business forward to the next level.

Why small businesses need agile CRM, ERM, ecommerce and ﬁnancials 16th October 2018 - 1345 - 1415 Hear Gareth discusses why agile, flexible small businesses need similarly agile business support systems and offers advice on getting value when choosing a solution.

i PR M PR oc ov ES E SE S

john downes capita

John has over 15 years of strategy and business development experience across sectors such as Private Equity, Banking, Insurance, Healthcare, Agriculture, Defence, Security and Transport. Before founding Capita Scaling Partner, John was a Business Development Director in Capita’s strategic deals team.

How to make your business appealing to corporate partners and clients 17th October 2018 – 1600 – 1630 Corporates are open to innovative new solutions that enable them to be one step ahead of the game. But how do you stand out above the rest to get yourself noticed in the corporate world? The relationship and balance of power between corporates and start-ups is changing. Gone are the days of the corporates dominating, speaking an entirely different language to the start-up world. The two are now working much more closely and understanding the value in one another, in order to disrupt and flourish!

www.sme-live.co.uk

S co AvE ST S

Matt Sinclair SAP one

Mu SE ST E

Matt Sinclair is the Head of SAP Business One and SAP Business By Design for the United Kingdom and Ireland. With over 7 years’ experience at SAP and a total of 10 years in the technology sector, Matt has a passion for supporting SME’s in the UKI. Through Matts leadership the SMB Channel at SAP has significantly grown and continues to be a success. A strong advocate for Digital Transformation, Matt believes that in order to transform your business through this digital age, you need to make the right business decisions at the right time, as your business changes, a solid underlying foundation is critical.

Is your business ready for Digital Transformation? 16th October 2018 1300 - 1330 Gain greater control, facilitate growth and streamline your key processes for your business. From accounting and CRM to supply chain management, get a real-time view of your inventory and full traceability

david o’neil cisco David O’Neill is the Cisco UK SMB Leader for the North of England & Wales, supporting SMB’s across the North to realise the opportunity for growth which digitisation and technology represents. David’s experience includes Sales, Marketing and Business Development, his day to day responsibilities are centred around supporting and advising Cisco’s Customers, Business Partners and Suppliers. He is passionate about Technology, innovation and Enterprise which stemmed from his academic studies in Business Growth and Entrepreneurship. David has 10+ years’ experience supporting SMB’s across the country, he is steadfast in supporting SMB’s to realise their growth potential through the use of innovative technology.

Smarter working: How good IT helps reduce costs, improve security, and grow your business 17th October 2018 – 1130 – 1200 Many small firms still think of their Information Technology spend as a cost to be endured, but smart owners now see this expenditure as a way to enable growth across multiple areas of their businesses. Forward-thinking owners understand how good IT helps customer relationships, improves productivity, has a positive impact on employees, and helps guard against cybercrime. We'll examine the multiple ways good IT can benefit a small firm, understand how to prioritise tech spend, and look at what to focus on at different stages of the business growth journey.

16 & 17 OCTOBER 2018

www.sme-live.co.uk

iT&Tech Keynote

Sponsored by

Day One: 16 OCTOBER 2018

10.45 - 11.15

How ‘Digital’ is changing the way people engage with technology The words ‘Digitalisation or ‘Digital Transformation’ seems to be everywhere at the moment and are often synonymous with large programmes and enterprises yet it doesn’t need to be like this. Businesses of all sizes can take advantage of cloud and technologies such as machine learning and AI. This session will show how ‘Digital’ is changing the way people engage with technology and demonstrate why machine learning and built in analytics are not just a nice to have add on features for large enterprises, they are essential native components of any modern Service Management solution regardless of size.

13.45 - 14.15

Why small businesses need agile CRM, ERM, ecommerce and ﬁnancials Why agile, flexible small businesses need similarly agile business support systems and offers advice on getting value when choosing a solution.

gareth carroll, oracle + netsuite

daniel olsson and neville Ward, Soitron and Microfocus 14.30 - 15.00

Innovate your business with AI/ML today

11.30 - 12.00

Smarter working: How good IT helps reduce costs, improve security, and grow your business Many small firms still think of their Information Technology spend as a cost to be endured, but smart owners now see this expenditure as a way to enable growth across multiple areas of their businesses. Forward-thinking owners understand how good IT helps customer relationships, improves productivity, has a positive impact on employees, and helps guard against cybercrime. We’ll examine the multiple ways good IT can benefit a small firm, understand how to prioritise tech spend, and look at what to focus on at different stages of the business growth journey.

david o’neill, cisco

Business’ can beneﬁt from using cutting edge technologies to deliver amazing and exciting customer experiences with the simplicity and scale of the cloud today. In this talk you’ll learn about the services on oﬀer from Amazon Web Services (AWS) that can be easily integrated with you applications to take them to the next level, this could be recommendation engines for custom customer experiences or facial recognition integrated into your app.

Ric Harvey, Amazon

15.15 - 15.45

Why smaller businesses should expect big-company EPR functionality when they need it - but not pay for it until they do! Claus Klein-Ipsen explains how smaller businesses can scale towards "big company" functionality in ERP and avoid taking on unneccessary costs too early in the company lifecycle.

12.15 - 12.45 Go to website for details

claus Klein-ipsen, uniconta

box

16.00 - 16.30 13.00 - 13.30

Is your business ready for Digital Transformation? Gain greater control, facilitate growth and streamline your key processes for your business. From accounting and CRM to supply chain management, get a realtime view of your inventory and full traceability

Matt Sinclair, SAP one

How to make your business appealing to corporate partners and clients Corporates are open to innovative new solutions that enable them to be one step ahead of the game. But how do you stand out above the rest to get yourself noticed in the corporate world? The relationship and balance of power between corporates and startups is changing. Gone are the days of the corporates dominating, speaking an entirely diﬀerent language to the start-up world. The two are now working much more closely and understanding the value in one another, in order to disrupt and ﬂourish! We share our top tips for start-ups and corporates looking to partner.

Matt bunn and john downes, capita

www.sme-live.co.uk

Day Two: 17 OCTOBER 2018

10.00 - 10.30

Innovate your business with AI/ML today

13.45 - 14.15

Is the backbone of the UK economy burning out? Find out how SMEs can reimagine their business by embracing technology to rethink, recharge and reshape their businesses

jon Wrennall, Advanced

Ric Harvey, Amazon

14.30 - 15.00

Eﬀective relief for IT headaches 11.30 - 12.00

david o’neill, cisco

The decision to invest in technology is a decision you cannot afford to get wrong, particularly when you’re a small enterprise. It’s not just about business software, but also about infrastructure and attracting and keeping skills in your business to manage your applications. Or do you need to recruit someone with those skills? Wouldn’t it be amazing if someone offered to take away all the headaches of IT and manage your software and hardware for you – offsite? Learn the best route to fast IT headache relief. Learn how a cloud based deployment can deliver business agility and flexibility. No more worries about critical day to day issues such as data backups, patching, hardware maintenance and data security. Strategic concerns such as business continuity, hardware replacement and scalability are all addressed.

joel campbell, cPio

13.00 - 13.30

15.15 - 15.45

Professionalise your customer support

ncSc

Steve Adams makes the case for ensuring your business continues to evolve excellent, responsive, problem-solving customer support functionality.

Go to website for full details

Steve Adams, clockwork iT

16 & 17 OCTOBER 2018

www.sme-live.co.uk

funding Seminar

Sponsored by

Day One: 16 OCTOBER 2018

13.45 - 14.15 Go to website for details

10.00 - 10.30

Access to unsecured funding and access to China's top talent For more details go to wbesiteHundreds of UK SMEs are gaining unsecured investment (between £200,000-£600,000) from Chinese investors every year. Learn how your business can secure funding to fuel your growth ambitions via Ying De Group.

desiree Qiu Xu, ying de group

greg carter, growth Street

14.30 - 15.00 Go to website for details

bizbritain

10.45 - 11.15

How can your business gain most from the support, advice and funding accessible via LEPs?

1515 - 16-15

Entrepreneur Accelerator Hub

11.30 - 12.00

A common problem that all entrepreneurs encounter is gaining the conﬁdence to succinctly pitch their business when the opportunity arises. How do I distil all the great things my business does into a snappy soundbite? How do I pitch with impact and purpose? And who am I pitching to? Pitching isn’t just reserved for Dragon’s Den. The opportunity presents itself at networking meetings, business conferences, even in day to day conversation. This session takes the audience through the components of a great pitch and focusses on it’s content, structure and delivery. We will hear from coaches who help entrepreneurs hone their pitches at the NatWest Entrepreneur Accelerator, and we will also hear entrepreneurs who have successfully crafted the perfect pitch.

Meet the Midland Engine Investment Fund

natWest Entrepreneur Accelerator Hub

GBSLEP will draw on the most compelling success stories of businesses growing as a result of the support offered by LEP initiatives such as the GBSLEP Growth Hub. Expect practical tips on how to save time and maximise the benefits on offer.

ian Mclaughlan, gbSlEP

British Business Bank will be highlighting the crucial role that smaller businesses play in UK economic growth and the importance of access to ﬁnance in enabling that growth, discussing the delivery of the Midlands Engine Investment Fund and the appointed fund managers we are working with across the region.

british business bank

12.15 - 12.45

Grow your business with R&D tax credit experts: 10 years of ﬁnancially rewarding SME Innovation The R&D tax credits scheme was introduced by the UK government in April 2000 for SMEs and large companies who carrying out qualifying research & development (R&D) activities. For ten years, randd uk have been rewarding innovation with a 100% success rate and around £90 million (so far!) claimed for UK businesses.

Phil Tooley, Rannd uK

www.sme-live.co.uk

Day Two: 17 OCTOBER 2018

10.00 - 10.30

Understanding the full range of financing options Paul Heaven will guide SME owners through the processes of preparing the business proposition for fundraising as well as finding and funding acquisition targets through to buy-outs, buy-ins, retirement sales and corporate disposals. Paul will explain which lenders suit which scenarios and get you thinking about the most effective ways of raising capital for your business.

Tony Seaton, blue Sky corporate finance

10.45 - 11.15

Responsible Finance in a changing world. Access to appropriate ﬁnance remains a major issue for many , especially small and early stage businesses. Steve will, in this Seminar highlight the area of activity of Responsible Finance Providers who provide an additional source of funds where the banks say no. Comparisons to the wider world of alternative ﬁnance will be made and some of the traps which should be avoided when seeking support so that the borrower might also consider themselves responsible.

dr Steve Walker Acib, ART business loans

13.00 - 13.30

Want to feel on top of your business admin? Find out how FreeAgent can sort out the mess and stress of managing business finances Tired of spreadsheets, keeping track of receipts, chasing invoices? Want to feel more in control of your business finances wherever you are? Hear from a small business owner about how they’re using FreeAgent’s award winning software to streamline their business tasks and they’ll share some of their top tips too. That way you can spend less time doing admin and more time on things you enjoy about your business. If you’re VAT registered, we’ll also be talking Making Tax Digital (MTD). From 1 April 2019, all VAT registered businesses will have to submit their tax online using software such as FreeAgent, so find out how you can get ahead by moving your accounts online now. FreeAgent is the only UK online accounting system designed specifically for our tax system and is already being used by 60,000 businesses.

Andrew King, natWest and freeAgent

13:45 - 14.15

Helping SMEs growth through ﬁnancing and funding T4C explains how in the course of seeking funding, businesses can recognise opportunities to improve their processes and make savings at the same time as securing vital capital.

john Hesketh, T4c

11.30 - 12.00

Why SMEs should look to alternative funding models? The fracturing of traditional banking models has allowed the growth of alternatives that are better suited to support SMEs’ capital needs. Here’s why business owners should look to alternatives: • Pioneering use of data can identify SMEs that are growing and deserving of funding, often underserved and overlooked by banks. • Service and experience (More Fin than Tech) – the beneﬁts of working with professionals who have grey hairs and expertise to understand their business models. • Why a pragmatic approach to credit and access to diverse pools of capital, enables funding that banks cannot. • How best to portray your business to lenders to get funding.

damon Walford, Thincats

14.30 - 15.00

Accessing UKEF to help you win, finance and insure your exports UK Export Finance is the UK’s export credit agency Our mission is to ensure that no viable UK export fails for lack of finance or insurance, while operating at no net cost to the taxpayer. We help UK exporters win contracts by providing attractive financing terms; fulfil orders by supporting working capital loans and get paid by insuring against buyer default.

jane cooper, uK Export finance

12.15 - 12.45

Make sure your business is ready for the Making Tax Digital Initiative

15.15 - 15.45

By April 2019, the majority of business owners will be required to maintain digital records using compatible software in order to comply with HMRC rules. Kamran Shaikh will take you through what you need to do in order to be ready for the changes ahead and will advise you on how to keep the transition simple and painless.

There is a common misconception that pension funds are locked away until you reach age 55. The reality is pension funds can be used at any age to grow your business. In this seminar you will discover: How to invest your pensions in your business at any age How to combine pensions with your family or colleagues The most tax efficient way to use money in your pension to grow your business

Kamran Shaikh, Morgan Reach

Grow your business tax free using your pension funds

Mike Holt, The landlords Pension

16 & 17 OCTOBER 2018

www.sme-live.co.uk

Process Seminar

Sponsored by

Day One: 16 OCTOBER 2018

10.00 - 10.30

11.30 - 12.00

13.45 - 14.15

Navigating The ERP Maze – How To Choose The Right Partner For Your Business

Is your bank doing enough for you?

Be Small, Act Big

Banking is considered a necessary evil of running a business. Many of them are criticised for the solutions they provide. This session will focus on what they do well, not so well and will give an insight into the future capabilities of banks and how they can assist you in running a business. An honest appraisal of banking services for the SME with some surprising information that may help your business.

Looking at how we, as a small company, use processes and automation to drive lead generation, manage multiple projects and scale our team.

It’s one of the most important purchasing decisions your business will make, and the future growth of the company rests on the outcome. With an often bewildering mix of potential solutions to choose from, all of which promise to deliver the perfect platform for success, it has never been more difficult to navigate the ERP maze with confidence. When there’s not just a financial outlay at stake but a significant investment in time and resource to implement your chosen system, this talk will cover 10 key areas to consider, helping ensure you select the right long term software partner for your business.

jon Roberts, Wise Software

Simon lyons, Slide (cashfac) 14.30 - 15.00

Focus on getting better, and bigger takes care of itself 12.15 - 12.45

Did you know that 80% of our time at work is spent delivering only 20% of the results?

10.45 - 11.15

Effective relief for IT headaches The decision to invest in technology is a decision you cannot afford to get wrong, particularly when you’re a small enterprise. It’s not just about business software, but also about infrastructure and attracting and keeping skills in your business to manage your applications. Or do you need to recruit someone with those skills? Wouldn’t it be amazing if someone offered to take away all the headaches of IT and manage your software and hardware for you – offsite? Join Joel Campbell, CPiO Cloud Consultant to learn the best route to fast IT headache relief. Learn how a cloud based deployment can deliver business agility and flexibility. No more worries about critical day to day issues such as data backups, patching, hardware maintenance and data security. Strategic concerns such as business continuity, hardware replacement and scalability are all addressed. You can plan for the development and growth of your business in the knowledge that you’ve future proofed your technology investment. You’ll have the opportunity to hear from Joel and watch video testimonials about how cloud technology has benefitted many of CPiO’s SME clients.

joel campbell, cPio

dean Whitehouse, destructive digital

Businesses need to begin to work smarter, rather than harder. With digital disruption acting as a catalyst for change, the ability to reimagine your business is something that is now more poignant than ever. Join this session to learn how a fully integrated, Cloud-based ERP solution can allow you to streamline processes and increase eﬃciencies, with total visibility of customers, suppliers, resources, process, inventory and ﬁnancials.

jon Wrennall, Advanced

Stories from the front line: Learn how to slash IT costs and eliminate outdated processes by selecting a single management suite in the cloud, operating across ERP/Financials CRM and eCommerce.

dan Stackhouse, blue bridge one

15.15 - 15.45

Cyber security is a ‘Game Changer Ian Vickers will talk about how adopting better cyber security will result in signiﬁcant increases to your proﬁtability.

ian vickers, MET cloud

13.00 - 13.30

The future of Accounts Payable with real end-to-end automation The majority of businesses today still rely on manual Accounts Payable processes. These result in lots of pain points, suboptimal usage of company resources and missed opportunities to improve cashflow and profitability. We will explore the future of Accounts Payable with real end-to-end automation enabled by the convergence of fintech and banking, and the significant benefits this can deliver to organisations of all sizes.

Austin Ashley, Aptimise

www.sme-live.co.uk

Day Two: 17 OCTOBER 2018

10.00 - 10.30

Will full ﬁbre broadband ﬁx the UK’s productivity issues? There have been many bold promises from tech companies recently, with each new big thing claiming to revolutionise the way we’ll work. Meanwhile, UK company productivity remains stuck in the slow lane. Businesses are already using the cloud but many don’t realise the extent to which they have already moved online. Without keeping an eye on the bigger picture, companies risk a fragmented approach that could result in downtime, a lack of accountability, or even security breaches. Cerberus urges business to adopt a strategic approach to avoid common pitfalls and take advantage of the ultrafast connectivity age.

11.30 - 12.00

13.45 - 14.15

How to Choose Business Management Software

Did you know that 80% of our time at work is spent delivering only 20% of the results?

Complete business management systems give you greater control over your business and are an enabler for growth, but is your company making the most of the opportunity and how do you go about choosing the right solution? Join Alyn Hughes, Ascarii’s solution expert, as he talks you through the things you need to think about when considering ERP software, particularly in light of recent and forth-coming legislative changes, such as GDPR and Making Tax Digital.

Alwyn Hughes, Ascarii

Advanced

bob Hendy, cerberus networks

12.15 - 12.45

10.45 - 11.15

Most CRMs are sh…ocking. Here’s why… Paul Lawrence looks at issues that plague most CRM systems and suggests organisations should demand more. Contact management is still key, especially in the wake of GDPR, but CRMs can and should be so much more: connecting systems, streamlining processes, scheduling workﬂow, reporting on data, increasing eﬃciency and driving sales.

Integrating stock control, supplier management, EPOS and more to achieve a clear view of proﬁtability Khaos Control will explain how SMEs can integrate a range of functions across the business and achieve a more accurate and more dynamic view of proﬁtability, thereby powering better business decisions.

Khaos control

Paul lawrence, Salpo 13.00 - 13.30

How secure cloud solutions can transform the way that small and medium-sized businesses operate David Remington will explain how to save time and avoid replicated tasks and content across the business using secure, robust cloud technology.

david Remington, RemiTech

16 & 17 OCTOBER 2018

www.sme-live.co.uk

customers Seminar

Sponsored by

Day One: 16 October 2018

10.00 - 10.30 Go to website for details

13.45 - 14.15 Go to website for details

dr Keith glanville, Marketing and Strategy group, Aston business School, & vice chair, ciM

david glenwright, Enterprise nation

14.30 - 15.00 10.45 - 11.15

Unlocking Leaﬂet Distribution for the SME market

Practical tips on how to drive new business through telesales

In an ever evolving digital world, how does leaflet advertising compare as a marketing channel? What is its true capabilities? Mark Davies has the answers and talks about how you can utilise all the advantages of this GDPR compliant customer acquisition channel with their new self-service, online tool…www.leafletdrop.co.uk , Leaflet Advertising made easy. Leafletdrop is brought to you by Whistl, a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels and Doordrop Media both in the UK and internationally.

Tracey will talk about the process, monitoring & managing telesales teams and provide some guidance on how GDPR/PECR will impact telesales & email marketing.

Tracey Mcinnes, Procoms

Mark davies, Whistl (doordrop Media) 11.30 - 12.00

Winning Pitches Using marketing communications to approach RFPs, proposals and pitches and increase your business win ratio

Rebecca Harding, Saltwistle communications & vice chair, ciM 15.15 - 15.45

Maximising ROI on email marketing Peter Wainwright will discuss how to build maximally eﬀective and completely compliant email marketing campaigns.

Peter Wainwright, 24/7 Email data 12.15 - 12.45

Cutting through the noise and standing out from the crowd The success of your marketing activity is dependent on a few key factors, but there are fundamentals that must be at the forefront of your planning if you are going to succeed. Your message must resonate with your target audience and engage them to the point of action. Your activity must be memorable.

jordan foster, Trident

13.00 - 13.30

How SMEs Can Use Social Media To Acquire New Customers For many SMEs, social media marketing still doesn’t equate to new customers. In this workshop, I’ll take you through a number of new business generation strategies, which will actually impact your bottom line.

16.00 - 16.30

The secrets to scaling a business for a 21st century entrepreneur Only 1 in 20,000 of us builds a business with over 250 staﬀ? Why is this? What do they do that most of us don’t? Emma-Jane (EJ) will share insights gathered from over 2500 events hosted by The Supper Club with some of Britain’s most successful entrepreneurs. She will explore what it takes to be a successful entrepreneur in 2018, what helps SME’s to scale rapidly and why it is sometimes important for entrepreneurs to get out of their own way!

Emma-jane Packe, The Supper club

ben Keighley, Routes4Media

www.sme-live.co.uk

Day Two: 17 OCTOBER 2018

10.45 - 11.15

Content Marketing for Non-Marketeers Creating the right content to interest and inﬂuence your target segments, whether you work in marketing or not

Michael Payton, ciM

11.30 - 12.00

How agile marketing solves current complex SME marketing challenges Agile marketing oﬀers SMEs the chance to take better control of their capital spend, campaign budgets and content marketing. In this seminar, we discuss the 6 key reasons why an agile marketing partnership is perfect for UK SMEs; whether they are in a start-up phase, fast sales growth or fully established. Being able to plug-nplay marketing strategy, creative and delivery into a business is the smart, fast and simple way to ensure that a SMEs marketing is aligned to its business objectives.

13.00 - 13.30

Why your online reputation is more important than ever Emma explains why it’s more important than ever to be on top of your online reputation, and highlights key solutions to the issues faced by small businesses in the UK.

Emma Hill, yEll business

13.45 - 14.15

Make better decisions about your business, suppliers and customers Experian will explain why and how the best SMEs make sure they understand the behaviours and credit worthiness of new customers and suppliers before taking signiﬁcant risks.

Experian

Steev glover, brewd Marketing 14.30 - 15.00

How NOT to use an Ad Agency Go to website for details

nick oppenheimer, Mccann 12.15 - 12.45

How to cut through the noise and deliver engaging messages in-store with digital signage. As marketers, we know bricks and mortar retailers are in an intense state of competition, not just with each other, but with online retailers and countless other distractions vying for attention. Customers would rather scroll through their smartphones to hunt for deals than pay attention to a static advertisement in front of them. With such a high level of stimulus constantly bombarding the everyday consumer, how can a business cut through the noise and gain an edge? Steven Antoneemootoo from global OOH advertiser Viewble Media will share how digital signage that tells a story improves the customer experience and boosts eﬃciencies.

Steven Antoneemootoo, viewble Media

16 & 17 OCTOBER 2018

www.sme-live.co.uk

People Seminar

Sponsored by

Day One: 16 OCTOBER 2018

10.00 - 10.30

The Employment Tribunal Landscape In light of the abolition of ET fees last year and the subsequent rise in ET claims, EEF’s Kam Bains gives an overview of current Tribunal procedures, the pitfalls from an employer’s perspective as wells as some practical guidance on how to minimise potential claims.

Kam bains, EEf

10.45 - 11.15

Working with a trusted HR partner to help meet your business objectives

13.45 - 14.15 NatWest panel session: Learn from a lively guest panel about how SMEs can build a strong culture, focus on wellbeing and understand the complexities of HR • Neil Morrison, HR Director, Severn Trent • Lynn Kennedy, Area Director, Mentor • Yasmin Akram, Programme Lead, Thriving at work initiative, West Mids Combined Authority • Christine Charles, radio presenter for The Health and Wellbeing Show on award winning Radio Plus in Coventry • Jo Hird, Founder, Hird Creates

natWest

Paul Martin explains how working with a trusted HR partners enables SMEs to focus on products, customers and growth while ensuring that people are looked after and teams stay motivated and engaged.

Paul Martin, HR4uK 1430 - 1500

Streamlining the process of sharing ownership with your team

11.30 - 12.00

Everyone Owns Intellectual Property what do you own? Once you have an idea that puts you ahead of the pack, imitations and rip-offs could follow, unless you take steps to protect your originality. Intellectual Property gives you the basis for securing the commercial rights to what makes your business unique. In a world where ideas can easily be transmitted and reproduced at minimal cost, IP stops anyone else using your brainwaves and gives you a proper chance to profit from them. But it doesn`t just apply to radical breakthroughs in thinking. IP offers legal protection for all sorts of information and techniques that you use to run your business. It is an everyday commercial and financial issue. IP can assist you in almost every aspect of your business development and competitive strategy, from product development to marketing. It may also play an important factor when considering exporting or expanding your business abroad.

Emma Richards, intellectual Property oﬃce

Ifty Nasir explains how SMEs need not struggle with the cumbersome, dated processes that have traditionally made it challenging to set up and administer legally compliant share schemes to reward employees. Learn about a technology solution which enables business owners to set conditions for shares and manage the transactions smoothly and quickly.

ifty nasir, vestd

1515 – 1545

Mental Health in the Workplace The presentation will outline the following: The ACAS framework for positive mental health at work, and how Managers, Staﬀ and Individuals can work towards a shared goal of positive well-being and productive workplaces. The business case for addressing mental ill health in the workplace and perceptions and stereotypes of mental health issues. Common mental health conditions, the mental health continuum, signs and symptoms and an employer’s legal responsibilities. Practical tools and strategies to manage staﬀ wellbeing, including Stress Risk Assessments based on the HSE Management Standards for work related stress and Wellness Recovery Action Plans.

Sarah Taylor, AcAS 12.15 - 12.45

Employee engagement: the powertool to grow your business At a time where standing out becomes ever more important to attract and retain talent, employee engagement is a powerful tool to get your business ahead from the crowd. On this talk, David McCormack, MD of Employee Engagement innovators Hive360, will show you how employee engagement can help you attract and keep the best talent while also boosting productivity and ultimately, adding value to your bottom line.

david Mccormack, Hive 360

www.sme-live.co.uk

Day Two: 17 OCTOBER 2018 10.00 - 10.30

How to free yourself from the day to day of your business With 27 years with McDonald’s (the masters of systemisation) under her belt, Marianne has witnessed scale and growth of epic proportions. For the last ten years, she has been sharing what she recognised as the foundations of their scaleability and success with smart business owners like you - taking the fear and resentment out of systemising, making life easier for your team and your customers, and ultimately freeing you from your day to day operation, to focus on scale, growth, or maybe, more time with those you love.

13.00 - 13.30

Everyone Owns Intellectual Property what do you own? Once you have an idea that puts you ahead of the pack, imitations and rip-oﬀs could follow, unless you take steps to protect your originality.

10.45 - 11.15

Intellectual Property gives you the basis for securing the commercial rights to what makes your business unique. In a world where ideas can easily be transmitted and reproduced at minimal cost, IP stops anyone else using your brainwaves and gives you a proper chance to profit from them. But it doesn`t just apply to radical breakthroughs in thinking. IP offers legal protection for all sorts of information and techniques that you use to run your business. It is an everyday commercial and financial issue.

Top tips for attracting and retaining talent

intellectual Property oﬃce

Talent is such a broad word and aﬀects each business so diﬀerently, some have no internal support and rely on agencies and word of mouth, for others there are huge teams of strategic HR and recruiting professionals but each business faces struggles when it comes to talent. Talie Prowse has done employee engagement and employer branding project work for SME’s who had no internal HR and talent teams. We now have a national team of likeminded passionate and highly experienced professionals and I am thrilled to be sharing with you all some easy to implement top tips to attract and retain top talent, we will touch on employer branding, careers social media, internal brand ambassadors and how to measure levels of employee engagement

13.45 - 14.15

Marianne Page, Marriane Page

natalie Snow, Talie Prowse

11.30 - 12.00

Is your management of workplace driving a prison sentence waiting to happen? Anyone driving any vehicle whilst representing your organisation to carry out a business-related activity, is classed as driving for work. This includes: Direct staﬀ, Contractors, Volunteers, Company Vehicles, Private vehicles, Rental Vehicles Are you completing the necessary checks? Do you even know exactly what they are? Understand how to mitigate the risks of the most dangerous work activity that most employees will ever be exposed to, as evidenced by the HSE stats.

Richard brown, Ambit

Change by design (not by threat) We are still getting it wrong and we still don’t know the diﬀerence between Change and Transformation In this ever volatile and fast paced world change has become a constant, with the rush to consolidate without spending more than is necessary before the Brexit turmoil begins. There is also the feeling of need for others to keep up and maintain a foothold in the marketplace we are failing and not just quietly but in big overt and glaring ways as has been shown on our TV screens in the past months, leaving some well-known household names with reputations ripped asunder and brand experience a painful memory.

14.30 - 15.00

From Inception to Exit: my no-nonsense retrospection on where it all went wrong. And where it all went right. oliver gleave, cranﬁeld business School

Alun Parry, A2d Solutions

12.15 - 12.45

15.15 - 15.45

Common pitfalls encountered by SME'S and the support ACAS can oﬀer to help avoid them

Minding the skills gap: Why a one-way ticket to talent is key to SME business growth

Few business are set up by HR practitioners or enjoy the luxury of a dedicated HR department. Acas recognises that coming to terms with legislation and managing people is a signiﬁcant challenge for smaller organisations, who understandably have to focus on wider business issues. Drawing on the experience gained from dealing with Tribunal claims and over 5 million requests for assistance, this presentation will identify the common pitfalls which can turn employing people in to a nightmare.

Andrew davis, Higher level Skills Match

With growing skills shortages on the rise, it’s fundamental SME’s develop strong talent pools to sustain a successful workforce without the burden of additional cost and time. Andrew Davis from Birmingham City University, discusses the role University partnerships can play in providing a direct line to new talent and staﬀ development opportunities that meets changing business needs.

Malcolm boswell, AcAS

16 & 17 OCTOBER 2018

www.sme-live.co.uk

floor plan

M60

M54

L62 L64

K72

L52 L54

K76

K70

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J70

K62 K63 K60 K66

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K54 K50

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K44

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M14

TALIE PROWSE

M22

M16

L12

L10

ENTRANCE & REGISTRATION

CISCO

M50

L60

K74

N24 N20

M56

M64

SPONSORED BY

IT & TECH KEYNOTE

M62

N54 N50

SPONSORED BY

N60

SPONSORED BY

N70

ADVANCED

N46

PEOPLE SEMINAR

PROCESS SEMINAR

K32 CAR1

K24 K30

J44

J42

J36

J32

J22

J46

J40

J34

J30

J24

J20 J76

J54

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MEETING ZONE G20 G23 G64 G60

MC1 G26 G24

F64 F63

F56 F52

F44

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E74

SPONSORED BY

FACEBOOK

MARKETING KEYNOTE SEMINAR

E70

B70

F61

F46 F50

E62 E66

E55 E52

E64 E60

E54 E50

E44 E46

F24

CAR2

E24

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C62 C54 C50

C64 C60

B64 B62

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D12 D10

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B66 B60

B50

CUSTOMERS SEMINAR

C22

C21

C14

C16

C24 C20

C12

C10

THINCATS & BIZ BRITAIN

E72

F66

CIM

F74

SPONSORED BY

F76

SPONSORED BY

F72

H60 H64

FUNDING SEMINAR

SPONSORED BY

NATWEST

BUSINESS KEYNOTE

DIT

RESTAURANTS BARS, W/C

www.sme-live.co.uk

2 Logic

M62

Clockwork IT

K32

Hive 360

L52

SendinBlue

1 Stop Data

D24

CPiO

M24

HMRC

J82

SET For Business

24/7 Email Data

C22

HR4UK

J46

A2D solutions

L22

Cranﬁeld School of Management

HP1

HW Technologies

K63

ACAS

CSCM

K72

In Touch Networks

Cubefunder

F56

Intellectual Property Oﬃce

G20

Advanced

M50

Aggrandise VA Ltd

L26

Currency Wave

Ambit

J40

Department for Business, Energy and Industrial Strategy

Apogee Corporation

E54

Aptimise

K36

ArchOver

F66

ART Business Loans

C21

Ascarii

N70

Aston University

F72

AW Digital

K66

Birmingham City University

G64

BizBritain

F34

Black Country LEP

D12

Blue Bridge One

L50

Blue Skies Partnership

J34

Blue Sky CF

F32

Box

L24

F46

Brand Recruitment

E36

Brewd Marketing

B64

British Business Bank

H22

F76

Department for International Trade

G24

Destructive Digital

M22

Diacom Networks

L62

Direct Solutions

E60

DMA

E70

Dvelop.IT

K53

EBC Group

L10

ECMS

D12

EEF

F50

ERDF Systems Analytics for Innovation

E62

Experian

J52

Facebook Five CRM

K24

FMP Global

J76

Free Agent

H64

Fresh Business Services

D20

J36 H66

D50 J61

Shaw Daniels

M54

Slide

K36

Small Business

IOD

F74

Commissioner

E32

ITV

C64

Soitron

L54 H24

James Hurley & Associates

L12

Start Up Loans

Khaos Control

K42

LawEasier

F54

T4C

F42

Lead Forensics

E50

Talie Prowse

M14

MET Cloud

K44

Millennium Point

J64

Morgan Reach Accountants

J60

Motor Republic

CAR1

MTC

D12

National Cyber Security Centre K62 NatWest

J20 & H60

Nomadic Display

C50

TeamDT Tesla The Landlords Pension

J50 CAR2 C20

The WBE Company

K54

ThinCats

G60

Thistle Insurance

J54

Thomson Local

E40 C62

Onesys

J24

Trident

Orderwise

K46

UK Export Finance

G23

Portech Systems

K74

Uniconta

M64

ProCom Connections

B24

Procura Consulting

J62

Prodir

D66 J56

University College Birmingham E66 Valenta BDO Solutions

J22

Vestd

K30

Browne Jacobson

J32

FSB

J44

Randd UK

Business Leader

B62

GBSLEP

E24

Regus

J42

Viewabl

D22

Business Plan Stan

F52

Greater Birmingham Chambers E10

RemiTech

L20

Virgin Trains

B54

Cerberus Networks

K52

J30

B60

Grosvenor House Bespoke Oﬃce Solutions

RF HR Solutions

Channel Edge Media

H60

Roantree

D62

Charterhall Asset Finance

D16

Growth in Business

E55

Routes4Media

E46

CIM

B52

Growth Street

F44

Royal Mail MarketReach

B70

Wave

F63

Whistl (Doordrop media)

E64

Workﬂow7

P24

World Pay

H64

Cisco

L64

Hardy Signs

J70

Salpo Technologies

K34

Citibase PLC

F61

Harrison Clarke Rickerbys

E42

Santander

G26

Yell Business

F24

CitySprint

J72

Higher Level Skills Match

F64

Sellsy

L60

YingDe Group

E44

Launching a share scheme doesn't have to be a headache. Vestd is the UK’s share scheme specialist. Every week, our experts, help more companies set up their EMI option schemes than anyone else. Save yourself time, money and headache. Manage your company share scheme on the only platform that helps you stay compliant.

Come and see us at stand K30

@VestdHQ

16 & 17 OCTOBER 2018

facebook.com/vestdhq

hello@vestd.com

www.sme-live.co.uk

Exhibitor highlights

247 Email Stand C22

AW digital Stand K66

Providing an easy to use UK online email marketing solution. Create fully compatible emails - with our easy to use (no code) drag and drop editor Send, track and analyse your email sends. Reporting, Heat Maps, Google Analytics integration. Automation Functions. Visit them on stand C22

AW Digital is a highly skilled IT Support Service company providing IT support services and expertise on a daily basis to many diverse businesses for over 25 years, including one of the UK’s biggest retail brands. Our technical specialists, based in the West Midlands, will help design a tailored IT solution to meet your requirements which we can support on-site, by phone or simply by remote and secure access at any location. By partnering with us we can enable you to focus on generating more revenue streams for your business and make it as eﬃcient, secure and proﬁtable as possible.

one Stop data Stand D24 1 Stop Data oﬀers the best of Digital Marketing, Lead Generation and Call Centre services. Based in the UK our call centre provides global call handling, direct marketing/sales in a wide range of languages. With the latest technology, we can help ensure you get the best out of your sales and marketing budget. Leading companies worldwide outsource their task to us knowing their data is compliant and secure with our data protection and GDPR expertise. Whether you want inbound calling services or outbound calling services, lead generation or list building or opt-in, 1 Stop Data has the expertise you need.

birmingham city university Stand G64 At Birmingham City University, we use our expertise, skills and facilities to help drive innovation and business growth, to make a positive impact on your organisation. Our range of services cover this and more: • Free support in the form of Business Innovation Workshops, to make your business more competitive and able to manage growth more eﬀectively. • Free bespoke consultancy projects, which provide recommendations on business issues or areas you want to improve. • Placement students for cost eﬀective recruitment solutions

Advanced Stand M50 We pride ourselves on delivering focused software solutions that simplify complex business challenges and deliver immediate value. We oﬀer all of the core processes you need to run your business successfully, as one integrated platform or separately as robust business solutions. Our technology provides you with improved reporting, visibility of business performance and streamlines processes to make your business a success. SME's can access ﬁnancials, CRM, stock control, supplier and logistics management, payroll and dashboard reporting as a Software-as-a-Service (SaaS), so it's easily accessible through any web browser and the pricing model allows businesses to scale their usage as required.

blue Sky corporate finance Stand F32 Blue Sky Corporate Finance is a Midlands based provider of accountancy, consultancy, corporate finance and due diligence services. We specialise in helping local small and medium sized businesses, across a diverse range of sectors, with their individual business financial requirements. Blue Sky have extensive knowledge and experience in helping SMEs that are looking to develop and grow their business. So why not pop along to Stand F32 and find out more on how we could assist you.

www.sme-live.co.uk

Exhibitor highlights

bREWd MARKETing STAND B64

cubE fundER STAND: F56

Brewd helps SMEs solve the complex and technical challenge of delivering sales and growth from B2B marketing. We think, create and deliver... Starting up, sales slowing or in need of a proposition rebrand? Brewd's plug-n-play experts include strategists, creatives, designers, copywriters and managers, providing a faster, more agile and costeﬀective B2B marketing solution than big agencies with a big headcount. Big campaigns. Tactical projects. Great content. Brewd provides end-to-end creative services based on expert planning, brilliant creative and measured management when you need it. We are the agile B2B marketing agency.

Cubefunder was founded by entrepreneurs to help the thousands of small businesses who don’t have the time to navigate bank call centres and requests for complicated cashflow forecasts. We lend our own money so our customers deal with UK based decision makers. Our repayment plans are custom set to match your cashflow, with no penalties for occasional late payments and no penalties for paying the loan back early. We can advance anything up to £100,000 over a term of up to 12 months for first time applicants, and once we’ve got to know you, can help with further funding.

bRoWnE jAcobSon STAND: J32

cuRREncy WAvE STAND: G20

Private and public sector legal experts, offering clear opinions and straightforward legal advice, whenever and wherever you need it – locally, nationally and internationally. Complex problems – understood, explained and resolved by a single team, across five offices nationally, working together in long term partnership with you – a genuinely different approach. Exceptional service, every time, from experts you trust and costs that reflect what you value in a law firm, not the things you don’t. A place where people want to work and a business actively engaged with our communities and the environment.

CurrencyWave provides SME-sized businesses and private individuals with reliable and speedy online international currency transfers. Send or receive currency payments in a fair and transparent way and save money on hidden bank fees with our market leading exchange rates.

diREcT SoluTionS STAND: E60

cPio STAND: M24 A Birmingham based Sage Platinum Partner with 28 years’ experience, we are one of the top UK resellers of Sage business management software. At CPiO we listen to you to understand your processes and determine what is important to your business. With clients in a wide range of industry sectors, we oﬀer a comprehensive service formed around Sage software solutions including Enterprise Management, Sage 200cloud, Sage CRM and a range of business intelligence solutions. From traditional on-premise solutions to fully hosted managed services in the cloud, CPiO gets technology working hard for your

At Direct Solutions our expertise is Direct Marketing, Print and Design. We take the time to listen to your needs, and work within your budget to identify and implement the right solutions. Direct Solutions is a one stop shop for all of your marketing and printing requirements.

dvEloP.iT STAND: K53 At Dvelop.IT we build bespoke software and mobile apps. Our ethos is all about quality and we work closely with clients to produce exactly what they need. We are completely client focused and keep all development in-house, rather than outsourcing. We love helping businesses grow through our projects. So if you are thinking about a system or mobile app, come and join the software revolution!

16 & 17 OCTOBER 2018

www.sme-live.co.uk

Insurance

Find us on Stand J54 where we’ll be exhibiting together alongside our colleagues from PIB Employee Bene ts.

Solutions

PIB Insurance Brokers

Risk Management

PIB Insurance Brokers are a growing insurance broker bringing together outstanding individuals with a wealth of knowledge and experience in the insurance market.

PIB Risk Management offers a broad range of services, split into three speci c categories: Risk Management Advice, Targeted Consultancy and Training & Support.

We pride ourselves on offering specialist expertise to our clients, using the insight gained from years of experience to develop client relationships which are based on the highest levels of service.

We believe successful risk management depends on having a well organised process and effective delivery to identify and respond to the risks in your business. We can help protect your business through the controlled management of risk.

Whether you’re running a small business, or are thinking of starting up, it’s important you get the right insurance to make sure that you’re adequately insured.

Targeted Consultancy

At PIB we offer a simplistic approach to arranging business insurance with our team providing guidance and advice to ensure you get the cover that meets your needs. As a specialist insurance broker, we compare leading insurers to your personal requirements through our friendly helpful team. Insurance Products we can offer include: • • • • • •

Commercial combined Professional indemnity Directors and Of cers Cyber liability Products liability Employers and public liability • Goods in transit / marine cargo • Property, property owners, material damage

• • • • •

Business interruption Employee bene ts Retailers insurance Of ce insurance Restaurant and Pub insurance • Tradesman Liability • Motor eet • Wholesale / manufacturers insurance

Risk Management Advice

Our combination of consulting and auditing can help an existing risk management function respond to evolving risks, legislation, incidents and accidents. Our services include: • Health & Safety Consultancy • Business Continuity Planning • Fire Risk Management

0345 450 7171 smenb@pib-insurance.com

Information Security Quality Assurance HR Support Environmental Security

xCentra: Risk Management at the touch of a button

As well as our team of risk management professionals our proprietary online risk management system can transform the way you manage risk in your business. xCentra provides an ef cient solution to managing all your risk management systems and is suited to businesses of any size.

Training + E-learning

We offer a wide range of standard and tailored accredited training courses to keep the knowledge and skills of you and your employees up to date. In addition to this, our online training system can help deliver training ef ciently, saving your business time and money.

And many more!

PIB Insurance Brokers:

• • • • •

PIB Risk Management: 01777 861 861 info@pibrm.com

PIB Risk Management is a trading style of PIB Risk Management Limited. PIB Risk Management Limited is registered in England & Wales. Company Registration Number 07473310. VAT Number 249785350. Registered Of ce: PIB Risk Management Limited, Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Copyright © 2018 PIB Risk Management Limited. PIB Insurance Brokers is a trading style of PIB Risk Services Limited. PIB Risk Services Limited is authorised and regulated by the Financial Conduct Authority, FRN 308333. Lloyd’s Broker. PIB Risk Services Limited is registered in England and Wales. Company Registration Number 02682789. Registered Of ce: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. (WEB0001 1 0618)

Exhibitor highlights

Ebc gRouP STAND: L10 We are your workplace technology partner. We enable you to run your business, whilst we plan, implement and support your IT and technology. We are an award-winning managed service provider of IT services and solutions, telecommunications, print solutions and document management services. As an integrated provider we plan, implement and support our clients IT and technology, enabling them to run their business smoothly and securely. Having provided managed IT services for almost 30 years, we have grown from strength to strength, with the business now encompassing 3 geographical locations and oﬀer private cloud solutions from our privately owned data centres.

EXPERiAn STAND: J52 We've been helping UK businesses for over 20 years to protect and grow their operations. Our products are specifically created for small and medium enterprises to - • Get a detailed picture of any UK business – see everything from credit score, suggested credit limit, financial payment trends to CCjs so you can trade with confidence • Connect with new customers -Find the best prospects with access to over 5.3 million UK records, build accurate B2B email, phone or postal marketing lists

fMP globAl STAND: J76

EEf STAND: F50 As a leading manufacturing consultant we provide advice, consultancy and training for your business including HR and employment law, health and safety, climate and environment, productivity, cyber security, research and intelligence and Brexit support for manufacturing. Our support services will help you to achieve cost-eﬀective compliance with key industry regulations, increased productivity and eﬃciency both in employees and business processes and improved business agility.

elite business STAND: B60 At Elite Business Magazine, we’re passionate about championing new business. Providing fresh perspectives and representing disruptive solutions, we’re interested in the new generation of business that is helping to drive Britain forward. From classified ad search engine Adzuna to tonic tycoons Fever Tree, we cover the movers and shakers that are making enterprise exciting. Every issue covers up-to-the-minute content and presents a unique angle on the things enterprises need to know, from maximising the potential of mobile to setting the world alight on social media. We also gather the best and brightest voices in the community to share their experience. Whether it’s Michael Acton Smith making magic with Moshi Monsters or Michelle Mone digging deep to build global lingerie brand Ultimo, we profile the individuals reinventing enterprise. If you want a finger on the pulse of entrepreneurial Britain, then Elite Business Magazine is the publication for you.

FMP is the leading provider of payroll and HR services to UK based SME organisations.We provide a wide portfolio of complementary services that remove administrative burden and allow you to focus on your core business objectives. • GDPR compliant Outsourced payroll services • HMRC and BACs approved payroll software • Cloud based modular HR software that grows with your business • Auto Enrolment Our blend of software and services ensures clients receive a ﬂexible response to their needs. From one-man bands and micro employers to some of the best known private sector and not for proﬁt organisations FMP will create a solution that will meet your needs.

fSb STAND: J44 The Federation of Small Businesses is the UK’s biggest business support group. As experts in business, FSB offers its members a wide range of business services, including advice, financial expertise, support and a powerful voice in Government. Its aim is to help smaller businesses achieve their ambitions. Established over 40 years ago to help its members succeed in business, FSB is a non-profit making and non-party political organisation that’s led by its members, for its members. As the UK’s leading business campaigner, FSB is focused on delivering change that supports smaller businesses to

gRoWTH STREET STAND: F44 Growth Street operates a peer-to-peer marketplace that matches investors’ money with growing businesses. Growth Street’s ﬂagship business ﬁnance product, GrowthLine, works much like an overdraft: in a given month, businesses can draw down funds and make repayments as often as they like within their limits.

16 & 17 OCTOBER 2018

www.sme-live.co.uk

Exhibitor highlights

HivE360 STAND: L52 Hive360 is changing the shape of employee and temporary worker engagement in the UK. We help our clients become employers and recruiters of choice by giving them a strong differentiator. Our market leading employee mobile portal supercharges the employment experience of your workforce. Delivering health, welfare and lifestyle benefits at their fingertips, our portal also securely delivers and stores payslips and payroll communication and provides unique real-time visibility on pension performance. Our solutions don’t end there. Our essential employment support services streamline your employment administration, enhance your HR and engagement processes, and significantly reduce your operational costs.

HR4uK STAND: J46 HR:4UK are leading outsourced HR and employment specialists and the supplier of choice for any business that values a personal and truly proactive service. If you like the idea of knowing that all of your employment documentation will never degrade, if you believe that engaged and happy staﬀ are good for your business or if you just want a trusted and established HR partner to take away the ‘burden of compliance’ then drop by for a chat.

in ToucH nETWoRKS STAND: J36 Recognised as one of the fastest growing technology companies in Europe, In Touch Networks transforms the way businesses recruit and people develop. Members have access to premium jobs, best-in-class training, and all the tools needed for a prosperous career. Companies of all sizes from privately-funded SMEs to Fortune 100 companies use our networks to list roles and reach out to the highest calibre of talent, completely free of charge. Put simply, we`ve turned the recruitment process on its head. Board members and senior freelance professionals gain access to the most sought-after roles on the market, whilst recruitment costs are eliminated.

MillEniuM PoinT STAND: J64 Millennium Point is the iconic building in Birmingham’s Eastside, which fronts Eastside City Park and is located opposite the future site of HS2’s Curzon Street Station. Owned by the Millennium Point Trust, this 360,000-sq. ft. building provides start-up workspace, oﬃces and studios to tenants, most with interests in STEM (Science, Technology, Engineering and Mathematics). The building also features 10 versatile spaces, including an auditorium, for hosting events and oﬀers creative working and learning environments. During the past four years, commercial activities in the building have enabled Millennium Point Trust to donate more than £4m to organisations, projects and initiatives that support access to STEM related education in the Midlands

lAWEASiER STAND: F54 LawEasier is a new kind of aﬀordable legal service for small businesses and start-ups. We can save you thousands on legal fees by using a form of AI to create all the legal documents that your business needs to be compliant plus online legal help and telephone advice.

METcloud STAND: K44 METCloud is a Cyber Secure Hybrid Cloud Platform that has been built around the highest level of cyber security technologies available and specifically designed to align with small-medium business requirements. METCloud has been built to help you solve problems and advance opportunities in a world flushed with data. Whether its data you process or data outside your firewall, METCloud helps you protect it, move it, integrate it and unlock intelligence from it. Recent data protection laws (GDPR) and increased regulation has added further pressures on SME businesses, and METCloud significantly helps address many of these concerns.

nomadic display uK STAND: C50 Nomadic Display UK offer creative exhibition and displays stands for one off and multiple events from a wide range of products. It’s our goal to help you maximise your attendance at exhibitions and events by creating innovative and cost effective exhibition stands, with full exhibition management.

16 & 17 OCTOBER 2018

www.sme-live.co.uk

Exhibitor highlights

oRdERWiSE STAND: K46 OrderWise Business Management Software has been established for almost 30 years and is a fully integrated, ERP solution that is designed to drive business growth through streamlined operations. Bringing together all strands of a business into one single cutting-edge system, OrderWise is proven to drive accuracy and eﬃciency into all daily processes. With functionality to manage stock control, order processing, CRM, warehouse activities, accounting reporting and much more, OrderWise delivers it all.

SAlPo TEcHnologiES STAND: K34 Salpo Technologies is a progressive software company, focused on driving innovation and creating versatile software products to help businesses realise their potential. We tackle complex business challenges with our modular CRM platform, custom software, enterprise-grade apps and scalable development resource. We harness our software to help clients develop better business processes, increase eﬃciency, improve customer engagement, drive sales and sustain growth. We are headquartered in Cheltenham, UK, with ﬁnance, marketing, sales, product, project and account management teams. We also have a 50strong software development team in Colombo, Sri Lanka, including the best graduates from two of the country’s leading technical universities.

Procom connections Stand B24 We are a business to business telemarketing company who have 30 years’ experience within our management team and have run around 10,000 client campaigns. Working with both large global corporations to small to medium sized businesses to help drive revenue. Our services include lead generation & appointment making, data cleaning and building, data qualiﬁcation and consent campaigns. We are also very good at delivering event campaigns. If you would like to run an internal telesales team then we can also provide recruitment, training and consultancy as well as a ﬁt for purpose telemarketing software.

RoAnTREE STAND: D62 Roantree have been supplying promotional branded merchandise for over 20 years, we have always been proud of providing excellent customer service and take every care to ensure that your experience with us is second to none. Our dedicated account managers will work with you from quotation to delivery to ensure that you are fully satisﬁed with both your promotional items and our service. Our products are all ethically sourced and safety tested which is backed up by our superb support services including design and artwork, storage, distribution and logistics. Come and talk to us about the latest marketing trends.

RouTES 4 MEdiA STAND: E46 We are a leading full service digital agency, based out of London, with a team of 20+. Our clients are global and within a wide range of industries, with a particular focus on early stage companies. Recent clients include: New York Times, Adobe, Microsoft, The Sunday Times and TechData, to name a few. Here are a handful of our recent case studies: http://www.routes4media.com/case-studies.

SAnTAndER STAND: G26 Santander is proud to be back at the SME Live event. It’s great to have the opportunity to engage with ambitious, fast growing SME business owners and show our support. Throughout the growth journey, we aim to help businesses achieve their dreams and continue to prosper. Recognised as Business Bank of the Year by Moneyfacts for the last four years – we understand that local businesses working with each other and making connections in the community is crucial no matter how big or small your business.

SlidE STAND: K36 Launching at SME Live 2018, Slide is a banking app which tells SMEs their future bank balance. Slide combines your banking and accounting data, showing you the past, current and future bank balance for your business. Slide left for your payment and balance history, and slide right to see your future bank balance and transactions for tomorrow, the next day and beyond. Use Slide to make decisions on the cash coming in and going out of your account at any moment. From creating estimates and invoices to making and delaying payments (and part-payments), these decisions can all be made using Slide.

SoiTRon STAND: L54 Soitron UK was founded in 2014. We are part of the Soitron Group that employ around 1000 employees in 7 leading EMEA locations. Our delivery capabilities are mixed onshore and nearshore EU East Europe. Our revenue in 2017 was of €116m. We are a premier partner to Micro focus the UK’s largest technology company, providing licence and professional Services for SMA/SMA-X and legacy Service Manager environments.

www.sme-live.co.uk

Exhibitor highlights

T4c STAND: F42 T4C are business funding specialists, who have knowledge across multiple sectors. Our partners will support you in identifying tools and funds to enable business growth. • The Grants Team support ambitious SMEs by locating and applying for grant funding relevant to their capital and revenue investment/business building/market development plans. • The R&D Team help companies that have developed, created or improved products/ processes make tax credit claims. • ECA assists owners of commercial properties, that have made embedded changes and succeeded in increasing market value, reclaim tax credits that they are due–with help from our partners, HMA Tax.

THE WbE coMPAny STAND: K54 Data Analysis & Software Development services to help smaller to medium size businesses grow and thrive. We can help businesses improve sales & performance, enhance customer experience and offer time saving solutions to improve productivity. We offer bespoke & customised services and solutions, give strategic recommendations and use or record data to improve business results. This includes analysis of your business data, website & app development & workflow automation. We improve results & customer experience, save you time, ease processes, grow businesses & help you better understand your customer & market

THincATS STAND: G60 ThinCats is a leading alternative finance provider dedicated to funding growing and ambitious SMEs. Filling the gap created by the banks’ inability to service much of the commercial finance market, ThinCats specialises in secured loans from £100k up to £5m. ThinCats combines strong institutional backing with access to diverse pools of funding and has more than £200m of committed capital to lend against assets and cashflows.

TRidEnT STAND: C62 Trident is a Midlands-based Creative Agency. We look after the customer journey from beginning to end, regardless of channel. Thanks to piercing consumer insights our campaigns not only delight all our intended audiences, they also achieve results. We oﬀer a full-service proposition covering every aspect of the marketing mix, from marketing strategy, websites and digital execution, through to printed collateral and exhibitions. We question everything, weaving the strategy with creativity, integrating the channels we use to best achieve your objectives.

WAvE STAND: F63 Wave make managing business utilities straightforward, helping you reduce your water use. Not only does this mean better efficiency for your business, it means lower bills. As we are a joint venture between Anglian Water Business and NWG Business, we have proven experience in supporting over 300,000 UK businesses – from smaller companies to large multi-site organisations. Chat to us today about our range of services that can be tailored to help your business save money and time. We offer e-billing, efficiency services and great customer service from our UK-based team.

WHiSTl (dooRdRoP MEdiA) STAND: E64 Leafletdrop is a complete leaflet distribution service from desktop to letterbox. It's the smart, easy, low-cost way to reach local customers and promote your business. We give you access to over 27 million households in the UK. You can target postcodes around your business with our simple household targeting tool. Leafletdrop is brought to you by Whistl, the UK's second largest postal company.

yEll buSinESS STAND: F24 Our goal is simple, to help businesses ﬁnd and connect with customers through a complete digital managed service. With everything from Websites to Google Adwords, Yell.com to Social Media, we are uniquely placed to help businesses be found and chosen.

ying dE gRouP STAND: F42 Through the UK government-backed Tier 1 Entrepreneur visa scheme, Ying De introduces unsecured funding and high-quality business skills from Chinese investors to UK SMEs. We work directly with SMEs to address their speciﬁc funding requirements, as well as closely cooperating with private partners and government bodies throughout the UK. We are the award-winning industry leader with over 50 percent market share in China for the scheme, and an impressive 80 percent success rate in the UK Home Oﬃce applications. To date, our innovative service has facilitated the injection of £40 million Chinese funding into 200 businesses in the UK.

We can get results for you, so it’s no wonder why all of our audiences are delighted with us.

16 & 17 OCTOBER 2018

www.sme-live.co.uk

Tell us what’s on your mind? At SME live we want to help you ﬁnd answers to your most critical needs;

i want to win new customers

i want to raise funding

i want to improve my processes

i want to look after my people

On the following pages you will ﬁnd the companies that will give you the answers, simply look out for the icons against each company to see exactly how they can help you.

www.sme-live.co.uk

Exhibitor listing

CUSTOMERS

PEOPLE

PROCESS

1 Stop data Stand D24

Advanced Stand M50a

Archover Stand F66

2 logic Stand M62

Aggrandise vA ltd Stand P8

ART business loans Stand C21

24/7 Stand C22

Ambit Stand J40

Ascarii Stand N70

A2d solutions Stand L22

Apogee corporation Stand E54

Aston university Stand F72

AcAS Stand M2

Aptimise Stand K36

AW digital Stand K66

16 & 17 OCTOBER 2018

www.sme-live.co.uk

FUNDING

Exhibitor listing

CUSTOMERS

PEOPLE

PROCESS

birmingham city university Stand G64

blue Sky cf Stand F32

british business bank Stand H24

bizbritain Stand F34 (+F36)

box Stand L24

browne jacobson Stand J32

black country lEP / MTc / EcMS Stand D12

bQ Stand F46

business Plan Stan Stand F52

blue bridge one Stand L50

brand Recruitment Stand E36

business leader Stand B62

blue Skies partnership Stand J34

brewd Marketing Stand B64

cerberus networks Stand K52

FUNDING

www.sme-live.co.uk

Exhibitor listing

CUSTOMERS

PEOPLE

PROCESS

FUNDING

charter House Stand D16

clockwork iT Stand K32

currency Wave Stand G20

ciM Stand B52

cPio Stand M24

department for business, Energy and industrial Strategy Stand F76

cisco Stand L64

cranďŹ eld School of Management Stand HP1

department for international Trade Stand G24

citibase Plc Stand F61

cScM Stand K72

destructive digital Stand M22

citySprint Stand J72

cubefunder Stand F56

diacom networks Stand L62

16 & 17 OCTOBER 2018

www.sme-live.co.uk

Exhibitor listing

CUSTOMERS

PEOPLE

PROCESS

FUNDING

direct Solutions Stand E60

elite business Stand B60

free Agent Stand J20

dMA Stand E70

ERdf Systems Anylitics for innovation Stand E62

fresh business Services Stand D20

dvelop.iT Stand K53

Experian Stand J52

fSb Stand J44

Ebc group Stand L10

five cRM Stand K24

gbdlEP Stand F24

EEf Stand F50

fMP global Stand J76

greater birmingham chambers Stand E10

www.sme-live.co.uk

Exhibitor listing

CUSTOMERS

PEOPLE

PROCESS

grosvenor House bespoke oﬃce Solutions Stand H60

Higher level Skills Match Stand F64

in Touch networks Stand J36

growth in business Stand E55

Hive360 Stand L52

intellectual Property oﬃce Stand H66

growth Street Stand F44

HMRc Stand J82

iod Stand F74

Hardy Signs Stand J70

HR4uK Stand J46

iTv Stand C64

Harrison clarke Rickerbys Stand E42

HW Technologies Stand K63

james Hurley & Associates Stand L12

16 & 17 OCTOBER 2018

www.sme-live.co.uk

FUNDING

Exhibitor listing

CUSTOMERS

PEOPLE

PROCESS

Khaos control Stand K42

Morgan Reach Accountants Stand J60

nomadic display Stand C50

lawEasier Stand F54

national cyber Security centre Stand K62

onesys Stand J24

lead forensics Stand E50

Motor Republic Stand CAR1

orderwise Stand K46

MET cloud Stand K44

natWest / World Pay / free Agent Stand H64

Portech Systems Stand K74

Millennium Point Stand J64

natWest / World Pay / free Agent Stand J20

Procom conections Stand B24

FUNDING

www.sme-live.co.uk

Exhibitor listing

CUSTOMERS

PEOPLE

PROCESS

Procura consulting Stand J62

Rf HR Solutions Stand J30

Santander Stand G26

Prodir Stand D66

Roantree Stand D62

Sellsy Stand L60

Randd uK Stand J56

Routes4Media Stand E46

Sendinblue Stand D50

Regus Stand J42

Royal Mail MarketReach Stand B70

SET for business Stand J61

RemiTech Stand L20

Salpo Technologies Stand K34

Shaw daniels Stand M54

16 & 17 OCTOBER 2018

www.sme-live.co.uk

FUNDING

Exhibitor listing

CUSTOMERS

PEOPLE

PROCESS

Slide Stand K36

Talie Prowse Stand M14

Thistle insurance Stand J54

Small business commissioner Stand E32

Team dT Stand J50

Thomson local Stand E40

Soitron Stand L54

The landlords Pension Stand C20

Trident Stand C62

Start up loans company Stand H22

The WbE company Stand K54

uK Export finance Stand G23

T4c Stand F42

Thincats Stand G60

uniconta Stand M64

FUNDING

www.sme-live.co.uk

Exhibitor listing

CUSTOMERS

PEOPLE

PROCESS

university college birmingham Stand E66

virgin Trains Stand B54

yell business Stand E24

valenta bdo Solutions Stand J22

Wave Stand F63

yingde group Stand F42

vestd Stand K30

Whistl (doordrop media) Stand E64

World Pay Stand J20

viewable Stand D22

Workï¬&#x201A;ow7 Stand P24

16 & 17 OCTOBER 2018

www.sme-live.co.uk

FUNDING

Transforming the way businesses recruit and people develop • Targeted network of over 40,000 senior professionals

• Reach a high-end audience by partnering with us • Bring diversity and balance to your board using our Business Advisory Services

• Direct access to top talent pools - meaning lower fees for businesses and increased earning potential for candidates

Come and see us on Stand J36 0161 714 4179

info@intouchnetworks.com

Your local delivery partner

Same day, next day and international delivery - no matter the size of your business, we’ve got you covered.

Email: deliver@citysprint.co.uk Stand: J72 citysprint.uk/sme

www.sme-live.co.uk

your brand starts with your people Talie Prowse are your partner in all people related projects. We provide bespoke Talent and HR solutions tailored to the needs of your business.

Whether hiring your rst employee and requiring assistance with a contract, to large change management solutions to engaging your people, we take the stress out of your people plans. Employee Engagement | Employer Branding Change Management | HR advice | Retention Redundancy | Careers Social Media Careers Web Design | Recruiting Solutions Talent Mapping for Growth | Hiring Strategy Training and Coaching | L&D Development www.talieprowse.com info@talieprowse.com | 01344 741094

Most CRMs are sh...ocking

Yours doesnâ&#x20AC;&#x2122;t need to be. Talk to us.

Stand K34

16 & 17 OCTOBER 2018

salpo.com www.sme-live.co.uk

www.sme-live.co.uk

Visit us at stand B70

GROW YOUR BUSINESS WITH MAIL

Put your brand in customersâ&#x20AC;&#x2122; hands, and youâ&#x20AC;&#x2122;ll see the difference in your results.

SALE

70%

Of people are driven to online activity after receiving mail Join us at our discussion panel Wednesday 16th October 12:15pm

The best of both worlds: how digital tools and real world marketing can take your business forward

Royalmail.com/smelive