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Southern New Hampshire University
PROFILES Volume 7 | Winter 2015
President: Dr. Paul J. LeBlanc Impact: Profiles is published by the Office of Institutional Advancement. Vice President: Donald J. Brezinski Managing Editor: Audrey Bourque Contributing Writer: Rebecca Mahoney ’11 MFA Graphic Designer: Karen Mayeu, Grey Cat Design Print Production Manager: Jennifer Crossett Changes of address may be sent to alumni@snhu.edu or to the Office of Institutional Advancement, Southern New Hampshire University, 2500 N. River Road, Manchester, NH 03106. Visit alumni.snhu.edu for more university news and information about upcoming events. Join the conversation on social media with #SNHUimpact. /SNHUalumni @SNHUalumni bit.ly/SNHUcommunity
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Letter from the President This is an exciting time for SNHU. With recent investments in campus and record enrollments online, we’re celebrating our commitment to transform the lives of our students. The newly opened green space on the Manchester campus brings the cozy, collegiate feel of a traditional quad to the center of our community. It’s been a beautiful thing to watch students return to campus this fall and settle into using the quad as if it’s always been there, throwing Frisbees, reading books, gathering for ‘walk-in movies’ at night. This is an outdoor meeting space that reflects the ways we are encouraging our young people to grow and connect and explore.
level with students completing their degrees, but also on a national scale, as employers like Anthem, Dell Computers, and Partners Health roll out this benefit to employees across the country. We also welcomed 50 new alumni from Rwanda into the community when they graduated from CfA last summer. We’re incredibly proud of how this affordable, highly personalized pathway is making education a reality for students across the world.
We’re also incredibly proud to now support the educational goals of nearly 72,000 students across our three major academic units, University College, the College of Online and Continuing Education, and College for America. With this surging enrollment, we’ve doubled down on our promise to deliver affordable, high quality education and create opportunities for students to develop meaningful connections with the greater SNHU community. The online student union, SNHUconnect, is flourishing, with students connecting both virtually and in person. When the Penmen Ice Hockey team travelled from New Hampshire to play Arizona State University in October, local AZ students, faculty, and alumni came together to fill the stands with blue and yellow, creating a personal connection for people who didn’t necessarily think they’d ever see their fellow students in person.
The unifying mission across all these storylines is our promise to support students through the transformative journey of their education. Our success is defined by our students’ success. As we provide high quality, affordable, and innovative programs to meet the needs of each student, so must we provide the best support in higher education. In this issue of Impact, you’ll meet students, alumni, and faculty members for whom this sense of community, this personal experience has made all the difference. I hope these stories will inspire you to think about the ways you’re connected to SNHU, and how you can impact our students.
College for America, meanwhile, continues to reshape higher education and workforce development, both on an individual
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Celebrating a Sense of Place and Purpose at SNHU Sinziana Scoarta-Baldwin ’10 ’12G first came to Southern New Hampshire University as an exchange student on a semester abroad in 2008. She fell in love with the campus and the culture, and decided to stay. Scoarta-Baldwin became president of the International Student Association and got involved with Residence Life. She found advisors in Admissions, the Office of the President, Residence Life, and International Student Services, all of whom supported her as she moved through the challenges of her academic career. “I was so inspired by my experiences and the community that I decided to embark on my professional career first as a residence director and now as an academic advisor here, helping students in the same way I was helped.” As an academic advisor for international graduate students, Scoarta-Baldwin stresses the importance of getting involved and making the experience personal. “I want my students to be busy, and to know that what you’ve had is not enough. You can always do more. It’s okay to not know what you’re doing — but ask questions. Find mentors. Figure it out. If you’re not a little uncomfortable, you’re just not growing.” Scoarta-Baldwin lives in that space of being committed and busy. She joined the SNHU Alumni Association Board of Directors in 2014 to remain as involved as possible as an
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alumna. She volunteers her time to mentor current students and attends events like Homecoming, Business Indicator Series networking breakfasts, and the Alumni-Student Leadership Exchange Dinner. “Why do I do all this? Because of the doors my mentors opened for me as a student. Because of the kindness the staff and faculty showed me. Because of the ways alumni inspired me as they came back to speak in my classes.” To ScoartaBaldwin, there is no greater reward than bringing her passion back to where she started to see students succeed, and to see the SNHU community flourish. “I’m always asking fellow alumni what they’re grateful for from their SNHU experience,” she says. She says some people may feel intimidated about how and when and where to dive into giving back. But her response is always the same, just like to her students: “Be busy and a little uncomfortable. When you push yourself in committing to giving back, I promise you that you’ll feel rewarded when you see a student you’ve worked with succeed.”
By Audrey Bourque
Sinziana Scoarta-Baldwin ’10 ’12 G Title: Academic Advisor, International Graduate Students, SNHU Hometown: Galati, Romania
Undergraduate Degree: B.S., Hospitality Business Graduate Degree: MBA, Global Studies
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Dr. Lowell “Chris” Matthews Title: Assistant Professor, Organizational Leadership Department, SNHU 2015 SNHU Excellence in Teaching Award Winner Craig Ahlquist ’80
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Worked at SNHU since 2012 RLC Advisor for Straight Edge at SNHU
Connecting Students to a World of Possibilities When students sign up for an organizational leadership class with Assistant Professor Dr. Lowell “Chris” Matthews, they’re going to venture far beyond classroom discussions and textbook reading — all the way to Chicago, for instance. In June, Matthews and ten bright business students wrapped up a semester-long course on innovative business approaches by working with five diverse businesses in Chicago, including the AIDS Foundation of Chicago and an advocacy group aiming to address gang violence. Students worked with the companies for a full week, applying the principles of organizational leadership to complex social issues. “It was definitely real-world, but they really got it and connected with it,” says Matthews. “I’ve already got them emailing me their résumés to show me how they’re using this course experience for jobs and internships.” For Matthews, who has taught at SNHU since 2012 and won SNHU’s 2015 Excellence in Teaching award for full-time faculty, community building and service learning is at the heart of his teaching philosophy. Not only do students get the opportunity to test-drive the theories of organizational leadership — they also make deep and lasting connections with their communities. “Community service brings the textbook to life,” says Matthews, who holds a doctorate of Business Administration from Argosy University. In his courses, students conduct research and write papers — but they also organize charity walks and fundraisers, such as a walk/run in September to raise money for the Southern
By Rebecca Mahoney ’11 MFA
NH HIV/AIDS taskforce. “Connecting theory to real-world application doesn’t always happen in a typical classroom, but Dr. Matthews has found a way to do this. By bringing in community partners and having students apply and see the connections, learning is enhanced,” says Associate Professor Susan Losapio, co-chair of the Organizational Leadership department. Matthews is also planning another week-long trip for 2016, this time to Memphis, where students will work with Nike and Fed Ex. “I really enjoy seeing them take ownership of the learning process,” he says. “They’re learning without even realizing they’re learning, so it becomes this whole new deeper connection with the course, and they’re getting something out of it that they can use once they get a job.” A number of his students have been so moved by their experiences that they’ve become long-term volunteers with local nonprofits. Others, like Josephine Roobian ’16, who was among the students who traveled to Chicago, know that the deep sense of community instilled by Matthews will influence their career paths. Roobian says, “I know what he taught me about culture and giving back to the community will stay with me while I make my way to the business world.”
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Laughter and Life at a Therapeutic Center for Children Senior Alicia Frazier and junior Brian Hannigan were invited by Professor Michael Hendery, chair of the Psychology Department, to apply for a pre-professional experience as counselors at Barretstown, a therapeutic recreation camp in Kildare County, Ireland for patients affected by childhood cancer. Hendery hopes to integrate this trip as a part of one of his courses, and Frazier and Hannigan traveled with him in the summer of 2015 to see how SNHU students can make an impact. What inspired you to go? Frazier: We were both inspired to go because giving back and helping people, specifically children, is a passion for both of us. The mission of the camp is closely related to each of our career goals, and we were honored to represent SNHU and test out a future course program.
Was there an influential moment that will stay with you? Frazier: I watched a girl from Spain teach a girl from Ireland how to do a magic trick. They didn’t speak a word of the same language, but they were using body language and laughing and having an amazing time. I realized in that moment how much we let things like language barriers limit us. I’ll remember this when I’m working with patients one day: no matter how different we are, we will always have the basic essence of being human.
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Hannigan: I think of one camper in particular, a boy from Ireland who is blind in his left eye and battles with an autoimmune disorder. On the last day of camp he said to me, “Brian, I know you are going to be a good doctor someday, because you did such a good job making me feel better this week.” This exchange was transformative, and it’s been motivating me to achieve my goal of becoming a pediatrician.
What was your greatest takeaway from this trip? Hannigan: Collectively, we have two: never forget the importance of keeping a positive and open perspective. Life will be challenging, but seeing how you can help yourself and others will have long term effects. Secondly, remember to have fun in life, no matter what age you are – that’s the best medicine! For both of us, this trip reaffirmed our passions and grounded our coursework with practical application of what we’ve been learning in the classroom.
Brian Hannigan
Alicia Frazier
Major: Psychology Minors: Math, Behavioral Neuroscience, and Biology Career Aspiration: Pediatric Physician at Boston Children’s Hospital
Majors: Psychology and Child Development Minor: Art History Career Aspiration: Art Therapist at Boston Children’s Hospital
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Ed Ponte ’14 Title: VP Global Sales Operations, I2C Inc. Current Home: San Francisco, CA
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Undergraduate Degree: B.S., Computer Information Technology
The Value of an SNHU Degree Ed Ponte ’14 made the decision to go for his Bachelor’s degree later in his career than many of his peers. Although he has 25 years of experience in sales and sales engineering, working for fast-paced, venture-backed companies without a degree left him feeling that he had an exposed flank. Ponte looked at several online programs before being drawn to SNHU, thanks to his experience in the enrollment process. “It clearly catered to working professionals who need responsive service and the options to fit education in around busy work days and full lives.” It had been about 15 years since Ponte was last in a classroom, and he was anxious about diving into the online learning environment. His academic advisor, Jennifer Walker, became his partner and coach, helping him to navigate this new world. “Right off the bat, I had a good learning experience. The first class I took was a literature course, which is way outside of my comfort zone. But I had a great instructor, and it opened my world view, much like an art appreciation course I took years before at a brick and mortar institution.” This literature course validated his decision to enroll at SNHU and set the tone for the quality he could expect. And his courses kept getting better. “The finance courses I took filled in gaps in my knowledge of how business works, and my statistics course was incredibly
By Audrey Bourque
relevant to our modern, digital world. If you don’t know stats, big data solutions are like black magic. I’m on top of it now.” In order to make the most of an online experience, Ponte recommends actively seeking opportunities to put new skills to use, which he did especially with statistics and finance. “When you’re a top performer in an online program, hiring managers take notice, because those same attributes will make you a valuable employee. It’s about balancing a schedule, setting priorities, working in ambiguity, and finding both the resources and the paths to success. It’s the exact same skill set of a top-performing employee. Ponte says it’s important to him to give back to the SNHU community, because an alumni network can be one of the most powerful resources for job seekers and new professionals. “I just went through my first layoff in 32 years. It wasn’t about performance, it was about funding. And I very quickly was able to land on my feet with a new position in large part, I believe, because of my degree. Having a network is equally important, which is where alumni can have a positive impact in today’s job market. It’s important to give back.”
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Worthy of Education As a girl growing up in war-torn Afghanistan, Mahbooba Akhtarzadah had dreams of a different kind of life — but little reason to hope. Displaced by war, her family fled to an area in Afghanistan where they didn’t speak the same dialect. There, at the age of one-and-a-half, Akhtarzadah contracted polio and lost the use of her legs. As a female with a disability, she was shunned by people in her community, who saw no point in allowing her an education. “It was almost impossible for me to go to school,” she says. “They said I should be ashamed to go out of my house as a disabled girl.” Today, Akhtarzadah is a thriving sophomore at SNHU, majoring in IT and minoring in Economics, who dreams of one day using her education to improve life for others back in Afghanistan. How she arrived at SNHU is a story of a father’s love and a daughter’s determination. Akhtarzadah’s father, who was injured during the war, knew what it felt like to be disabled and the limitations his daughter would face if she did not receive an education. He encouraged her and insisted she continue her schooling, even after her teachers refused to support her and Akhtarzadah herself was ready to give up. He helped her get to and from school and later helped her attend an Englishspeaking boarding school in Afghanistan. “People would say things against our family. There was no one supporting (us). But my father said, ‘I support my daughter. I want her
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to get an education.’ And he told me, ‘You continue even if it’s impossible for you.’ ” She earned a scholarship to SNHU and came to the United States on her own. “Before I came here, I was thinking it might be so hard,” she says, but SNHU welcomed her into the community, helping her manage her disability and navigate life as an international student, and helping her find friends through the International Student Association. Today, she drives a red scooter around campus, works at the IT help desk at the new Library Learning Commons, and loves hanging out at the Student Center. “I love the freedom here,” she says. “I can have my scarf, I can have my religious freedom, I can have my cultural freedom, but people are still very friendly and I can talk to anyone here. I think SNHU is a great place. The nicest place.” She hopes one day to help others with disabilities, especially women, pursue their education — and their dreams. “I will tell them, ‘You’re smart, you can do it. If I can do it, so can you.’ ” She no longer sees herself as the girl unworthy of education. Now, she sees herself as a strong, independent woman with talent and a bright future. “When I was back home, I didn’t know that I have a lot of rights,” she says. “But here, I can see that I have a lot of talent, that I can do it. I can do everything.” By Rebecca Mahoney ’11 MFA
Mahbooba Akhtarzadah Major: Information Technology Minor: Economics
On Campus Employment: IT Help Desk Home Country: Afghanistan
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Starrann Freitas ’14 ’15 Title: Corporate Communications Specialist, HealthCore, Inc. School: College for America
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Associate Degree: General Studies Bachelor’s Degree: Communications
Challenge Accepted: Creating Success through Education When Starrann Freitas agreed to enroll in Anthem’s pilot program with College for America (CfA) in the spring of 2013, she thought she had already settled into her long-term role as an administrative assistant. However, her new boss encouraged her to develop new skills and reach higher, and she found herself agreeing to dive into the new program. “I’m on the older side to go to school. I passed on college when I was younger, but this seemed like a good opportunity to challenge myself.” Two degrees and an unexpected promotion later, Freitas is now putting her communications degree to use in her work with the vice president of Strategic Initiatives. CfA is the workforce development and competency-based education college at SNHU, partnering with employers nationwide to help their associates achieve a college degree through a program built specifically for working adults: competency-based, flexibly-scheduled, workplaceapplicable and just $2,500/year, often covered in full or in part by employers. Freitas says the learning environment was convenient for a working adult student. “Everything is online and selfpaced. There are no books or professors — just rubric competencies that you prove you’ve mastered.” She says the personal coaching helped her get out of roadblocks and find peers for team projects. “You move at your pace, you work your full-time job, and you fit the learning into your schedule.” By Audrey Bourque
Freitas says she learned more than just the list of competencies. The discipline, dedication and organization she applied to her studies spilled over into all aspects of her life. “I became more dedicated with my running and even time with my family was more about quality than quantity. Everything just fell into place once I committed.” The pilot program Freitas joined was successful and two years later, in June of 2015, Anthem announced a national partnership with CfA to make an associate or bachelor’s degree available at no cost for any of its eligible 55,000 employees. The company views the partnership as a way to attract and retain the best people and to invest in their success. To date, more than 1,200 Anthem employees have enrolled. Freitas is a testament to the power of a CfA education, as she explores a career path that she hadn’t previously considered for herself. She encourages her colleagues to enroll in the program, regardless of their past educational experience… or age. “You’re never too old to learn. My experience was not only highly personal and professional, but it gave me selfconfidence. I’m doing things now that I couldn’t do before.”
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How to Make the Most of Your SNHU Experience Marek Rivero ’11 ’14G ’15 MBA always saw his professors as more than academic instructors. They were his mentors, experienced and insightful professionals who could help him better understand the business world — and how to land his first job. So he made a habit of dropping by his professors’ office hours, relishing the opportunity to get their perspectives on business trends and career options. For Rivero, those informal discussions during his undergrad years and later as a grad student in the MBA program were among his most rewarding SNHU experiences. “By the time I graduated, I had learned as much from my professors outside of class as inside,” he says. Today, Rivero works as a Financial Institution Specialist with FDIC, a job he says he would likely not have gotten without the help of his professors, whom he says “went above and beyond” to write letters of recommendation and guide him through the tricky terrain involved in applying for a government job — a task they were happy to help him undertake. “He was outstanding in all roles,” says Lori DeConinck, director of the Learning Center, where Rivero worked as tutor and graduate assistant in various business subjects. “Marek was a consummate peer educator.” Much of Rivero’s SNHU experience was guided by his career goals. While he was certain he wanted to work in business, he wasn’t sure which direction to go — so he became deeply involved with business-related organizations on campus to gain insight. Among other activities, he volunteered
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with SNHU’s Income Tax Association, served as SNHU’s research assistant at the Center for Entrepreneurship and Social Innovation, and became a graduate assistant for the business department. “I was a commuter student, so I could have just done my classes and gone home, but I was on campus six days a week … to me, campus was someplace interesting. I didn’t want to miss anything and I didn’t take it for granted,” Rivero says. One of his office-hour visits even led Dr. Gregory Randolph, associate professor of economics, to offer Rivero the chance to coauthor a chapter of a book he was editing on informal economic institutions. “Marek was always looking for opportunities to learn more,” says Randolph. “He always looked for material outside of class or brought up current events related to the class, which would start a valuable conversation for everyone in the classroom.” Later, while finishing up his MBA in Quantitative Analysis, Rivero taught undergrads as an adjunct professor — a role he says he’d like to return to someday. He also hopes to visit SNHU as a guest speaker or mentor to talk with students about internships and career preparation. “Guest speakers definitely give students a frame of reference: ‘I’m an alum, I went to this school, here’s how I did it,’” he says. “I know that helped me, and I’d like to do that for them.” By Rebecca Mahoney ’11 MFA
Marek Rivero ’11 ’14 G ’15 MBA Title: F inancial Institution Specialist, Federal Deposit Insurance Corporation (FDIC)
Undergraduate Degrees: B.S., Economics/Finance Graduate Degree: M.S., Operations/Project Management (2014) and MBA (2015)
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Joe LaRocque ’89 ’91 MBA Title: M anaging Director, Affiliate Strategic Initiatives, Legg Mason Global Asset Management
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Undergraduate Degree: B.S., Hotel Management Graduate Degree: MBA
Reflections on the Power of Mentorship Joe LaRocque ’89 ’91 MBA credits his experiences at SNHU (then New Hampshire College) with setting the stage for his successful career. An active member of the student community through the student newspaper, television station, Student Government, and orientation leader program, LaRocque focused on leadership development and the guidance of his mentor, Dr. Marty Bradley, to seize every opportunity possible. What drew you to SNHU, and what made you stay? Initially, I came because I knew the Hotel Management program would provide me with the experience and skills necessary to work in the industry. I stayed because of the people — my roommates and friends, the professors and the administration. After six years, I left with two degrees. My SNHU experiences were the genesis to help me appreciate the importance of lifelong learning. Throughout my time at SNHU, I made lots of mistakes… but I was given a huge amount of latitude and guidance to learn from those mistakes. For that, I am eternally grateful. It’s for this reason that I am a donor to SNHU.
lessons he taught me have helped me throughout my life: to challenge my own thought process and then be confident in my decisions, to value what people say and to really ‘hear’ them. After school, I kept in contact with Marty, and we would strategize ways to deal with various scenarios at my work. He was an invaluable friend and mentor to me. There are still times today I want to call him, but then I remember he is no longer with us. I will always miss his humor, candor, and advice.
As an alumnus, how do you contribute to the student experience? Who was the most influential person during your time at SNHU? Dr. Marty Bradley, hands down. I was able to work on Marty’s team in the School of Business when I was a graduate assistant. It was non-stop learning about leadership and, most importantly, my development as a person.
How did your friendship with Dr. Bradley evolve, from your days as a student to your life post-graduation?
I love the new ‘redefining giving’ campaign at SNHU. It’s transformational. In addition to my usual financial contribution, I’m now more involved in helping current students. I came back to campus this fall to speak in a few classes and meet with student leaders, sharing my experience in the business world. I’m also partnering with the Career Development Center around internships at my company, because I love working with SNHU students.
I got to know Marty my senior year through my work on Student Government and as an Orientation Leader. The
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Teaching and Learning at Home and Abroad My ultimate career goal is to preside over my own first- or second-grade classroom. SNHU has an amazing elementary and special education dual major that is preparing me to one day manage my own classroom full of six- and seven-year-olds. I spent my freshman year at a university in New York City studying biology. I gave it my all, but I soon came to the realization that biology was not my passion and the school was not the place for me. After some soul searching, I decided to transfer schools to pursue my childhood dream of teaching. At SNHU, I found professors and staff members who genuinely cared about me and wanted to help me succeed. One of my first professors was Pamela Cohen, who teaches elementary education math courses. Professor Cohen has inspired me to engage young students in the math field from the beginning and to make math fun! With her advice, I added a minor in middle school math to my degree, and I’m grateful for this challenging experience. It has broadened my knowledge of math in the higher grades. Another person who has had a great impact on me is my mentor who I found through a new program with the Signature Leadership Program and the SNHU Career Advisory Network (SNHUcan). Before I left for a semester in Florence, Italy, I was connected with my mentor, with whom I expected — at best — to Skype a few times while I was abroad. However, it was so much more.
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My mentor, Melissa Rossi, is an SNHU online student who moved to Florence thirty years ago. I instantly had someone to turn to for advice, and a lifelong connection in a city with which I quickly fell in love. As an unexpected bonus, Melissa introduced me to an opportunity to teach English to Italian students, where I could gain field experience and travel outside of Florence’s city center to a quieter residential area I wouldn’t have otherwise seen. Volunteering in this classroom of Italian students truly changed my whole outlook on what it means to be a teacher. This experience showed me firsthand that teaching can have many difficulties. I was the only native English speaker in the classroom, and it was challenging at first to teach my students, but we were able to overcome the language barrier. I deepened my understanding of Italian language and culture, and I’ll never forget the excitement on the students’ faces. I know I will be able to work my way through any difficulties I may be presented with in the future.
Alexa Roth, Class of 2017 Major: Elementary and Special Education Minor: Middle School Mathematics (I might be changing this to psychology!)
Hometown: Nashua, NH Extracurriculars: Orientation Leader, Tutor in Math and Writing, Class Assistant in Math and Writing, Member of SNHU ASCD (Association for Supervision and Curriculum Development) | 19 |
Engagement Report For the full financial report and a list of our corporate partners, visit alumni.snhu.edu/financial-report.
SNHUcommunity Events (July 1, 2014 – June 30, 2015)
42 9 events in
states, with more than
1,300
participants
Join the Conversation – Growth on Social Media (July 1, 2014 – June 30, 2015)
44,136
alumni and students affiliated with SNHU on LinkedIn
23
% increase
SNHU Community Group
5,909
Current Members
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9%
increase /SNHUalumni Page
1,708 Total Fans
30%
Copyright © Free Vector Maps.com
increase /SNHUalumni Handle
1,233
Total Followers
Volunteer Hours (July 1, 2014 – June 30, 2015) Career Coaching & Mentoring
Alumni Board of Directors
volunteers
volunteers
131 616
Community Service
Sharing Your Story
volunteers
volunteers
Hours of Service
Hours of Service
alumni featured in publications
9
43
39
1,411
volunteer hours =
44
26
94
823 Hours of Service
Hours of Service
Event Support
32,425
$
Scholarships & Giving at a Glance (July 1, 2014 – June 30, 2015) Donations and Grants Received
500 ,637 government grants
$
140,595
425alumni,169
$
$
organizations & corporations
2 316,341
$ ,
551 ,147 foundations
689,793
$
faculty, staff, parents & friends
Total Funds Raised
$
1,264,169 alumni
$
3,953,360 government grants
$
697,543
$
6133,027
$ ,
faculty, staff, parents & friends
90,047 foundations
$
127,908
$
organizations & corporations
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NONPROFIT ORGANIZATION U.S. POSTAGE PAID MANCHESTER, NH PERMIT NO. 6025
Office of Institutional Advancement 2500 North River Road Manchester, NH 03106-1045 Address Service Requested
Why I Give I volunteer as a sales coach in the Professional Selling Association. I know it’s all about the students, but I take a great deal of pride in having had the opportunity to facilitate their journey. It’s fulfilling, rewarding, and in some ways validating to coach SNHU students. As a sales consultant, I work with clients at a strategic level, so this gives me a chance to be more tactical. This has also benefited my business, as I can leverage my experience coaching students to better coach my clients in inspiring their own sales people. - Jim Naro ’85 MBA
Learn more about the many ways to give at alumni.snhu.edu