Snow Grooming | September 2015

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SEPTEMBER 2015 | ISSUE 10

PRINOTH’S NEXT GENERATION BISON DIAMOND MOWERS PISTENBULLY ATTACHMENTS

THE

PRE-SEASON ISSUE

VISIT US ONLINE

For articles, events, product catalogue and more! snowgroomingmag.com

ISSN 2369-3886



TABLE OF CONTENTS

September 2015 | Issue 10

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Pisten Bully – Tapping the Potential of the PistenBully By: Mark Halsall

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Diamond Mowers – Preparing for Winter By: Mark Halsall

Prinoth – Prinoth Unveils Next Generation Snowcat By: Mark Halsall

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Pre-Season Preparations Vital to Success of Ski Resort

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By: Jim Timlick

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Insurance Company Providing Snowmobilers with Peace of Mind By: Jim Timlick

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Tiger Mowers Offers Cutting-Edge Options for Trail Operators By: Jim Timlick

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Hauling Equipment By: Jim Timlick


THE MOST VERSATILE GROOMER Soucy’s track systems are the most versatile grooming option out there. With our ingenious four-track system, your tractor will get the traction, flotation, and comfort you need for grooming your trails.

A true Swiss army knife VARY YOUR OPERATIONS

Since the groomer is separate from the tractor, you can use the tractor’s hydraulic outlets and three-point hitch to install a variety of equipment for different operations, whether it’s summer and winter.

TM

www.soucy-track.com

GO BACK TO TIRES WHENEVER YOU LIKE

You can go back to tires easily at any time, which lets you maximize your tractor’s productivity by using it twelve months a year.

TRACTION, FLOTATION AND UNMATCHED COMFORT

We’ve designed our track systems to offer you optimal traction and flotation capacity. We’ve also developed tracks of varying widths to meet different needs. The four-track system also ensures constant contact with the ground, which improves flotation, traction and comfort.


PUBLISHER’S MESSAGE September 2015 | Issue 10

Connie Lester

Published by

Publisher

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2851 Henderson Highway Winnipeg, MB R2E 0C5 Website: snowgroomingmag.com Email: info@snowgroomingmag.com Phone: 1-204-505-5858 Fax: 1-204-505-5859

Publisher Connie Lester clester@snowgroomingmag.com Managing Editor Mark Halsall editor@snowgroomingmag.com Design & Layout Edge Marketing Strategies © 2015 Integrit Media Inc. All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of the publisher. Disclaimer: The opinions expressed by the authors and/or editorial sources contained in Snow Grooming Magazine are those of the respective parties and do not necessarily represent the opinion of the publisher. Publication Mail Agreement #42677534. Return undeliverable Canadian addresses to: 2851 Henderson Highway Winnipeg, MB R2E 0C5 Printed in Canada.

Welcome to Snow Grooming Magazine!

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elcome to our 3rd season of Snow Grooming Magazine. We want to thank the North American snow grooming community for being greatly invested in the passion of grooming snow. Because of your interest, last season we increased circulation by 33 percent from the previous year and elevated awareness for www.snowgroomingmag. com which now reaches an average of 25,000 visitors per month! We have invested in bringing you supplier and classified listings online for easier access and we have plans in the works to increase ease of use on the site for this season. Watch for new features on www.snowgroomingmag.com. Thanks to all of our Facebook friends and fans as well! We have received great photos for our Fan Friday’s context where we gather pictures from posters all over the world. We pick our favorites which are then posted on our Facebook page every Friday during the season. It’s exceptional to hear the reaction and comments from you on our favorite posts. The snow grooming community is strong with passion. We want to make this community come together with ideas and ways to make it easier and more cost-effective to groom snow, whether you are grooming a big resort or a cross-country ski trail. Send your comments about the magazine, the website and what you’d like to see more of inside the pages of Snow Grooming Magazine. Please email me directly at clester@snowgroomingmag.com. I, along with my team, can put your thoughts and ideas for this community to work. We are here to communicate

on behalf of the snow grooming industry and we need you to tell us what you want to know more about. The latest equipment? What’s new in technology? Who is new to the supplier industry? When will a new version of equipment come out? We constantly have our ears to the snow, listening for new information about the business of snow grooming. This year is especially exciting as we introduce an annual supplement that will be sent with the November issue of Snow Grooming Magazine called, “Makin’ Snow”. This separate magazine will specifically address the snowmaking industry’s latest equipment and technology and will also include a full snowmaking supplier directory which will also be available online at www.snowgroomingmag.com. Look for this new supplement which will be attached to our November 2015 Issue on Terrain Parks. I’m very proud of our accomplishments at Snow Grooming Magazine and hope that you invest some time in telling us what you think. We look forward to providing another season of insights into equipment, technology and so much more inside Snow Grooming Magazine! Sincerely,

Connie Lester Publisher, Snow Grooming Magazine

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“ The standard groomer has a front blade and a rear tiller, and that does about 90% of everything at a ski area through the season. But on occasion there are special jobs that need to be done, and then you need a certain attachment.”

Kässbohrer offers a wide line-up of attachments that can help snow grooming operators realize the full potential of PistenBully snowcats, including the Snowbucket.

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SNOW GROOMING | Issue 10 | snowgroomingmag.com


Tapping the Potential of the PistenBully Kässbohrer All-Terrain Vehicles Inc. offers a wide range of useful attachments for its popular snowcats that can make the life easier for snow grooming operators. By Mark Halsall

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ant to get the most out of your PistenBully? The snow groomer’s makers say a great place to start is to consider the wide line-up of PistenBully attachments. Snow Grooming Magazine recently spoke to Kässbohrer about a number of PistenBully attachments that some customers may not know a lot about. According to the company, PistenBully snowcats have the hydraulic capacity to operate useful implements like Snowbucket and Snowcutter that can make a snow groomer operator’s job much easier. “The standard groomer has a front blade and a rear tiller, and that does about 90 percent of everything at a ski area through the season,” says Dennis McGiboney, Vice-President, Sales and Marketing, North America, for Kässbohrer. “But on occasion there are special jobs that need to be done, and then you need a certain attachment.”

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The PistenBully Tubing Tiller is a new attachment offering that is used to groom tubing lanes.

Tubing Tiller It may surprise some in the snow sports industries to know that PistenBully machines can be used to groom tubing lanes, thanks to new offering from Kässbohrer called the Tubing Tiller. The implement is a three-piece flex tiller comprised of a center sec-

tion that’s attached to two outrigger sections. “It cuts the snow up like a normal tiller and then funnels it into the center,” McGiboney says, adding the result is a compacted preformed berm with tubing lanes on either side. The Tubing Tiller attaches to the PistenBully with the rear quick-mount system, taking the place of the snow

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tiller. Swapping out the two implements is a little more involved than installing attachments on the front quick-mount system because there are high-pressure hydraulic lines to disengage and reattach. However, McGiboney says it shouldn’t take more than 15 to 30 minutes to install the Tubing Tiller, which can be hooked up to all full-sized PistenBully snowcats. The Tubing Tiller is manufactured in the United States and was offered to Kässbohrer’s American customers for the first time last season. According to McGiboney, there’s increasing recognition among ski resorts that tubing is becoming a viable revenue generator and the Tubing Tiller was created to help satisfy this growing demand. “The winter sports industry is under constant challenge to bring in new participants. Tubing is an attractive addition to a ski area’s overall product offering,” says McGiboney. “The key is building multiple tubing lanes that are uniform in shape and dimension. That’s where the Tubing Tiller comes in.”

Snowbucket The PistenBully Snowbucket is described as the ideal attachment for transporting snow over short to medium distances on the slopes as well as other ski resort areas such as lifts and parking lots. It can be used to or clear areas where there’s too much snow, or replenish snow in worn-out spots.


“ Our philosophy at Kässbohrer is you’ve made that investment into a PistenBully and our job is try to make as many useful attachments for you as possible.”

More and more ski resorts are incorporating tubing lanes as an additional revenue generator, and the Tubing Tiller was created to help meet this growing demand.

According to Kässbohrer, the attachment was a hot commodity at some events and resorts in the western U.S. last winter because of limited snowfalls in many areas. PistenBully operators at the Cross-country Junior Nationals in Tahoe, California for example, relied heavily on the Snowbuckets to supply snow to cover bare spots on the course during the Nordic races. Weighing about 310 kilograms and four meters wide, the Snowbucket connects to the PistenBully via the quickmount system, taking the place of the front blade. The implement has a torsionally rigid, welded construction and is made from high-grade sheet metal that’s coated in anti-corrosion paint.

Operators can set the Snowbucket at two different levels using hydraulic cylinders. The bucket is lowered to scoop up snow; once it’s full, the bucket tips up and rises simultaneously to ensure the safe transport of the load. All working movements of the Snowbucket are controlled in the comfort of the driver’s cab, and the operator has a clear view of the bucket at all times. McGiboney notes the Snowbucket can be attached quickly and easily by one person within about 15 minutes, and the only tool that’s required is a crescent wrench. “That’s the beauty of the quick connecting system,” he says. The Snowbucket has a load capacity of about three cubic yards of snow, and it’s

compatible with PistenBully 400 and 600 models as well older PistenBully 200 and 300 models. “Any quick-mount system on a full-size PistenBully can accept the Snowbucket,” says McGiboney.

Snowcutter The Snowcutter can be used for slope or trail use, and is designed to rip up icy, encrusted slopes. The attachment is an adapter that fits between the front quickmount system and the PistenBully blade, and it can be installed and removed easily and quickly. Here’s how it works: The toothed bar on the Snowcutter is lowered by means of the pivoting ram. It’s these teeth that break up hard icy slopes into large lumps, which are further reduced in size by the PistenBully tracks and then restored to skiing condition by the machine’s tiller. “You’re taking a hard-pack, and you’re crunching it up and breaking it up into chunks. The tracks go over it and break it up further, and then the tiller finally pulverizes it into the fine, nice snow, and you lay down the corduroy behind,” says McGiboney. “The big benefit of the snow cutter is it’s a ripper, basically. It rips the snow – it doesn’t push it,” he adds. “Sometimes snow gets really tired and hard-packed. If it hasn’t snowed, you need to reintroduce (new material) and mix it in and that’s what the Snowcutter does for you.”

The PistenBully Snowbucket can load up with up about three cubic yards of snow. snowgroomingmag.com | Issue 10 | SNOW GROOMING

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Designed to rip up icy, encrusted slopes, the Snowcutter attachment connects between the PistenBully’s front mount system and the blade.

According to McGiboney, the implement “turns up fresh snow underneath that hasn’t been packed or exposed to sun, and it mixes it with the top layer... This thing can go down six to eight inches and really do a nice job.” The Snowcutter can also save valuable time for snow grooming operators by reducing the amount of passes required to renovate snow on hard-packed slopes. “In a lot of cases, if they don’t have (the Snowcutter), they’ll have to double and triple pass that area because the blade and tiller can’t do it on one pass,” says McGiboney. The Snowcutter is available in 2.7 meter and 3.1 meter widths for the PistenBully 100, and in a fourmeter width for PistenBully 400 and 600 models. Made of wear-resistant steel, the rugged toothed bar on the Snowcutter can be adjusted hydraulically and will swing back automatically if the implement strikes rocky ground. The attachment can also be folded back when it is not in use. The PistenBully Vario Bar is used to compress freshly fallen snow.

“When you need it, you hit a button and it comes down hydraulically. You do your renovating, then you can then fold it back up and continue on your way,” says McGiboney. “You’re taking your tools with you to job site instead of going back and changing this out.”

Vario Bar The Vario Bar is essentially a compacting attachment that’s used to groom fresh snow. It attaches to the PistenBully through the rear quick-mount system, taking the place of the snow tiller. The attachment works by compressing freshly fallen snow. According to McGiboney, the Vario Bar doesn’t generate any heat, unlike a tiller, and that helps keeps the snow soft. “The result is a snow surface that remains light and forgiving well past the storm cycle,” he says. The Vario Bar is also touted as a green alternative for snow grooming, since the implement requires a fraction of the power draw of a standard snow tiller and boasts a wide coverage area. “You burn less fuel because you’re not

spinning a tiller and you cover more surface area,” says McGiboney. This sturdy attachment is comprised of four sections constructed in the form of a teardrop. Stainless steel skins at the contact surface prevent snow from sticking to the Vario Bar, which has right and left folding wings that work independently and are actuated by hydraulic cylinders connected to strong hinge joints. A urethane finisher is attached to the teardrops, leaving the same corduroy surface as the tiller. The working width of Vario Bar varies from 4.2 meters (with just the center section) to 5.7 meters with one wing extended and 7.1 meters with both wings extended. It is compatible with all full-sized PistenBully models.

Optimizing Investment Buying a PistenBully snow grooming vehicle requires a significant cash outlay, so it makes sense to consider ways to get the most out of that investment. Attachments like the Tubing Tiller, Snowbucket, Snowcutter and Vario Bar are aimed at helping customers realize the full potential of the PistenBully. “We understand there are a variety of needs so therefore we offer a variety of attachments,” says McGiboney. “So if you are fortunate to live in an area where it snows constantly, you should be investing in a Vario Bar. If you have a lot of ice and hard snow surfaces, you should have a look at the Snowcutter. If you have thin snow areas where you need to move snow, you should invest in a Snowbucket. “Our philosophy at Kässbohrer is you’ve made that investment into a PistenBully and our job is try to make as many useful attachments for you as possible.” ❃

MORE ONLINE!

See more about the PistenBully track-setter at snowgroomingmag.com/ PistenBully100tracksetter

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TrailBully

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Preparing for Winter Diamond Mowers offers a wide range of mowing and brushing equipment that can help snowmobile clubs and ski resorts get their runs ready for the season. By Mark Halsall

Diamond Mower’s three-point hitch boom mower at work at the Minong Trails ATV and Snowmobile Club in Minong, Wisconsin this past June.

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learing brush and cleaning up trails is part of what goes into getting ready for winter for many snowmobile and cross-country clubs. For ski resorts, it’s sensible for operators to ensure their slopes are properly trimmed before the snow flies. For jobs like these, a good place to turn is Diamond Mowers. Maker of a wide range of industrial mowers, the South Dakota-based company provides trail maintenance equipment to numerous snowmobile clubs in Wisconsin, Michigan, Minnesota and other states in the U.S. Snow Belt. Al Urness, a territory sales manager for Diamond Mowers, says agricultural tractors are being used by a lot of snowmobile clubs these days to pull snow grooming drags.

“We have found that we can put our mowers on ag tractors,” says Urness. “We’ve done John Deere, New Holland, Case IH, Massey Ferguson – we have put it on all of the them.” Uness couldn’t say whether Diamond’s mowing equipment could be attached to snow grooming vehicles. “That’s one thing we haven’t run into,” he says. “To be honest, we haven’t even been asked about doing that.”

“ We have found that we can put our mowers on ag tractors. We’ve done John Deere, New Holland, Case IH, Massey Ferguson – we have put it on all of the them.”

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“ A rotary mower is a more aggressive mower. It’ll cut grass but it also works very well on brush.” Boom Mower Urness says Diamond’s heavy-duty three-point hitch boom mower is a popular choice for trail maintenance among their snowmobile club customers. It comes with either a rotary- or flail-style head, but the rotary head works best for clearing thicker brush. “A rotary mower is a more aggressive mower. It’ll cut grass but it also works very well on brush,” he says. “A flailtype mower is generally geared more towards cutting grass and light brush.” The heavy-duty three-point hitch boom mower comes in 17-foot and 20-foot lengths, and features a 50-inch rotary cutter with Diamond’s exclusive Tri-Hex mulching disc that’s capable of cutting material up to eight inches in diameter.

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The cutting head on the three-point hitch boom mower can be raised and lowered via the adjustable boom.

The head moves in multiple directions via an adjustable boom that’s raised and lowered at the operator’s command. The boom mower attaches to the back of a tractor, and the threepoint set-up allows operators to work with the boom closer to the back of the tractor, an important consideration when trails are narrow. The Diamond three-point hitch boom mowers are built tough to withstand difficult conditions. Their shells

SNOW GROOMING | Issue 10 | snowgroomingmag.com

are constructed of 100,000 psi steel housing – a rating nearly three times stronger than standard A36 steel. When it comes to building new trails or dealing with older trails thick with heavier material, Urness says Diamond has a new product offering worthy of consideration. It’s a 60-inch skid-steer forestry head, which according to Urness is a rotary-type head with stump grinder teeth that cut trees of 14 inches thick


The 50-inch rotary cutter on the threepoint hitch boom mower can cut material up to eight inches thick.

Diamond’s 60-inch skid-steer forestry head features stump grinding teeth that can cut trees up to 14 inches thick.

and is capable of mulching up trees up to six-inches in diameter. “It can handle larger material and it… mulches it up so it decomposes faster,” he says, adding the forestry head can be attached to skid-steers and three different types of excavators, as well as to boom mowers.

Flail Mower Urness says for large, open areas like alpine ski hills, “a flail type mower works the best there.” Diamond offers a selection of flail mowers that feature all-purpose, selfcleaning reversible knives, replaceable ski shoes and an adjustable roller height. They will cut grass and brush that’s up to two inches thick. The flail mowers can be mounted to ag tractors as front, side and rear attachments. Four configurations are available from Diamond: a side flail mower, a rear flail mower, a twin flail mower and a triple flail mower. Asked if an ag tractor mounted with a flail mower could be used on slopes up to 35 degrees, Urness says, “Yes, if you have the right equipment. You’d need the right tractor, low and wide” to provide the necessary stability on steep slopes. ❃

Diamond’s flail-type mowing machines come in four configurations, including a triple flail mower.

Diamond Flail Mowers Mower

Specs

Side Flail

Hydraulically driven Available in 60, 75 or 90 inch widths

Rear Flail

540 PTO Drive Cat II 3-Point Hitch Available in 90 and 102 inch widths

Twin Flail

Hydraulically driven Covers larger areas Highly efficient Offset option ensures overlap with side flail

Triple Flair

Hydraulically driven Most efficient for covering large area Available in 17, 19 or 21.5 foot widths

MORE ONLINE!

To view the video on Diamond’s 3PT Boom Mower visit snowgroomingmag.com/ diamondboommower

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Prinoth Unveils Next Generation Snowcat Set to go into full production next spring, the new Bison is touted as a powerful, maneuverable tractor for all-around snow grooming, be it alpine, trail and Nordic grooming or terrain park building and grooming. By Mark Halsall

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The new Bison from Prinoth is a state-ofthe-art groomer set to go into full-scale production next year. Pictured here is an SPT demo unit from last season. SNOW GROOMING | Issue 10 | snowgroomingmag.com


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he snow sports industry is being transformed as major manufacturers roll out ‘greener’ grooming vehicles with revamped engine technology that conforms to tighter emissions standards. Among this new breed of snowcats are new Bison models from Prinoth. The product of four years of development and year-round testing, these state of the art groomers are set to go into full-scale production next spring. “As we had to outfit the Bison and BR350 with a new low emis-

sions engine, we took the opportunity to develop the ‘next generation’ groomer that will set the standard for several years to come,” says John Swartz, Prinoth’s Far West Regional Manager. “So we redesigned the cab with better visibility, new features, upgraded the frame, implements and drive train with the latest high performance components.” All three machines in the Bison line-up – the Bison, the Bison X terrain park groomer, and the Bison XPT (developed with world-renowned

terrain park pros from Snow Park Technologies) – have benefited from the improvements. “We have taken this opportunity to standardize our model lineup and use all the proven best technology from the different models we have built in the past,” says Swartz, who’s based in Reno, Nevada. “We improved the strength of the frame using state of the art engineering software and stayed with proven drive train components that have been used on the larger Prinoth units for many years.”

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“ As we had to outfit the Bison and the BR350 with a new low emissions engine, we took the opportunity to develop the ‘next generation’ groomer that will set the standard for several years to come.” Less Fuel, More Power The new Tier 4 Final engine technology in the Bison models cuts operating costs by reducing both fuel and diesel exhaust fluid (DEF) consumption. Less maintenance is also required, which also saves money. “We concentrated on the most productivity while having the lowest cost of ownership through proven reliable components and reduced service intervals,” Swartz says. In moving from the Tier 3 to the Tier 4 engine, he adds, “we have stayed with Caterpillar because of their known reliability, best low-end torque and customer service. We are using the C9 T4 engine, which features a new fuel injection system similar to the common rail system used in the past and known for great cold starting and reliability. “The benefits for the user is of course the 90 percent reduction in emissions but it also features longer oil change intervals and more torque at lower RPM, which gives us better fuel economy than the T3 engine. It also uses very little DEF because of Cat’s innovative exhaust after treatment system,” says Swartz, adding, “These will be the lowest emissions groomers available today.” According to Swartz, the new T4 engine was boosted to 9.3 liters, 400 horsepower and 1,275 foot/pounds of torque. This represents an increase of 0.5 more liters, 50 more horsepower

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and 100 more foot/pounds of torque from the T3 version. Swartz says a new high-efficiency transmission provides greater torque and more pushing power on the slopes, resulting in faster, more efficient grooming. “The power to weight ratio is optimized and the more powerful engine coupled with the next generation of Rexroth hydrostatic pumps create more efficiency at lower RPM’s so you get more acres per hour using less fuel.” Swartz says the Bison’s excellent power to weight ratio, combined with groomer’s low center of gravity, short wheelbase and superb balance, makes the performance second to none. “It is powerful for dosing and light on its feet for great maneuverability.” The new Bison models also feature software improvements, which allow precise drive reaction and enhanced ease of operation. The improvements

also allow the groomers to obtain optimal turning ability and pushing capacity, further enhancing maneuverability.

More Comfortable Cab Additional improvements have been made in the cab with operator comfort in mind. Customers will be able to order the unit with left or center drive. The ergonomic position of the display and keypads allow an easier and more direct access to controls, while enhancements such as redesigned armrest cushions, improved interior lighting and ventilation, and reduced cabin sound and vibration levels all contribute to a smoother ride and a better working environment. “We improved on what was already the best ergonomics for any groomer. We also offer air condition for even greater operator comfort on those sunny days,” says Swartz.

New Bison customers will be able to order a unit with center (top) or left (bottom) drive.

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New Bison Technical Data Performance

Specs

Maximum speed

21 km/h (13 m.p.h.)

Turning radius

0 m (0 in.)

Payload

1,000 kg (2,204 lb.)

Engine

Specs

Model

Caterpillar C9.3

Power output

298 kw/406 hp @ 1,700 r.p.m.

Maximum torque

1,726 Nm/1,273 ft. lbs. @ 1,400 r.p.m.

Displacement

9,300 cm3/9.3 L

Layout

In line 6 cylinder, direct injection, common rail

Exhaust emission standard

Stage IV/EPA Tier 4

Emission regulation type

SCR (Selective Catalyst Reduction)

Fuel tank capacity

270 L (71 gal.)

DEF tank capacity

27 L (7.1 gal.)

Electricial System

Specs

Operating voltage

24 VDC

Starter

24 VDC

Alternator

28 VDC/250 A

Battery

2 x 12 VDC – 135 Ah

Starting capacity

1,000 A (EN)

Drive

Specs

Drive pump displacement

145 ccm

Final drive ratio

19.6 : 1

“Reduced vibration and increased cab insulation and noise deadening technology has made the new Bison extremely comfortable to operate. With the eight-inch LED display, all operator information is easily readable and eliminates the need for a large dash. All light, wiper, and winch controls are located on the right armrest in very close proximity to the blade control.” The new cab also features great visibility for users, with all-glass doors and no large dashboard to block an operator’s view. The larger, heated windows and improved lighting system also enable operators to have a clear view of the working area, and variable seat positions permit 360-degree visibility. According to Swartz, the next gen Bison models feature a new Sherpa winch with 4.5 metric tonnes ( five imperial tons) of pulling force, 1,200

meters of cable and automatic pulling force control “so the operator can concentrate on grooming, not running the winch.”

Improved Implements One of the most important enhancements in the new Bison is a better front blade. “The new blade will give us one standard blade that has the best of the Leitwolf and Terrain Master blades rolled into one,” says Swartz, adding the groomer’s snow tiller has been improved as well. “The new generation of the Posi-Flex tiller will have new fenders and covers to eliminate snow going over or dropping off the tiller. A new rubber mat will have replaceable sections and molded combs and weights for ease of maintenance,” he says.

According to Swartz, a tiller with constant Posi pressure and a lock-flat function will be standard on the terrain park model, the Bison X. The Bison X also includes a wider blade for increased pushing capacity and the ability to cut the sides of features with greater ease. There’s also an integrated comb on the heal of the blade for leaving a combed finish while back blading, and the blade wings have a straight edge for cutting the sides of features. Swartz says the improved X blade also features quick mount extensions to increase the height of the cutting capacity of the blade wings, as well as integrated tie-down points for strapping features to the blade for quicker and safer transport. “We will offer an optional fork system as well,” he adds. “The Bison X will also now feature a tape measure feature for the operator

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The new Bison has a better front blade and has an improved rear tiller as well. Pictured here is an official U.S. Ski Team supplier demo unit from last season.

to measure distance without getting out of the tractor and will have digital inclinometers for both forward and back and side-to-side angles with a blade level feature,” Swartz says. “The cab will have a sliding seat so the operator can chose the seat position from left to center depending on the task at hand. The seat will also swivel 15 percent for better rear visibility for tilling out features. LED lights will be standard.”

Swartz says the Bison XPT will offer users a host of additional bells and whistles, including graphics designed by Snow Park Technologies, a premium sound system with outside speakers, a PA system, a 110 volt power inverter for running power tools, and a standard rear-view camera. Swartz says Prinoth is building a limited number of new Bisons for specific customers for the 2015-16 season, fol-

Do you know where your equipment is at all times? AtlasTrax will give you live data on any equipment from groomers to snowmobiles. Our self-contained tracking units operate for a full season without the need for wiring, battery replacement or operator attention. Customizable reports and maps are available through a web portal.

lowing successful unit demonstrations at 40-plus North American resorts last winter. “It’s been a big hit,” he says, adding the new Bison will be demonstrated more extensively in North America and Europe this season prior to the start of full-scale production. “It’s really rewarding to see the end result,” Swartz says adding customers already running existing Bisons or BR350s aren’t the only ones likely to want to snatch up new Bisons once the next gen models are available. “It targets any customer needing a powerful, maneuverable tractor for allaround grooming, whether it’s trail grooming, alpine grooming, Nordic grooming or a full-on terrain park builder/groomer.” ❃

MORE ONLINE!

Check out Prinoth’s PhatCat Challenge Video at snowgroomingmag.com/ prinothphatcat

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Pre-Season Preparations Vital to Success of Ski Resort “ The average person thinks we turn the key and go away to the beach in May and come back in November and fire it up again.” – Al Matheson

Sunshine Village in Banff National Park is among the most popular ski destinations in North America.

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While many of us spent the summer kicking back, operations staff at one of North America’s most popular winter sports destinations were busy getting ready for the upcoming 2015-16 season. By Jim Timlick

A

l Matheson chuckles when asked to describe how much the general public knows about the amount of work that goes into getting a ski hill ready for opening day. “I think most people don’t have any clue what we do here in the summertime,” he says, laughing. “People in the industry might know but the average person thinks we turn the key and go away to the beach in May and come back in November and fire it up again.” Matheson knows only too well that is not the case. He serves as mountain operations manager for Sunshine Village in Banff National Park in the Canadian Rockies, one of the most popular desti-

nations in North America for ski and snowboard enthusiasts, and has been part of the resort’s staff since 1987. While many folks spend their summer kicking back at the cottage or enjoying their favourite beverage at an outdoor patio, Matheson and the rest of the operations crew begin checking out Sunshine’s more than 3,300 acres of skiable terrain almost as soon as the season ends in May. One of the first things on their off-season to-do list, according to terrain park supervisor Ben Suurallik, is to conduct a visual inspection of the park. This allows him to begin visualizing layouts for next season’s terrain parks and take note of any particular hazards such as rock bands.

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“ Snow fences are vital to our operations.” – Ben Suurallik

Snow fences are used to capture fresh snow that is used to create some of the features at Sunshine Village.

Another one of the items at the top of that to-do list is installing snow fencing. Timing is everything in this case. Steel support rods have to be hammered into the ground just before it freezes, usually soon after Labour Day. As soon as the ground is frozen, tensor fencing is attached to the posts. It usually takes between three and four days to install the nearly 30 sections of fencing.

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Because Sunshine is located in a national park, operations workers are limited in terms of what kind of terrain modifications they can make and even how they move snow. The fences play a crucial role in the resort’s snow farming program to capture blowing snow and use it where it’s needed most during the season. “These fences stop the snow where we want it to stop and collect. Even

if we don’t have a ridiculous amount of snow like last season, these snow fences are vital to our operations,” Suurallik says.

Vehicle Maintenance Key Another vital part of the resort’s operations is vehicle maintenance. By early fall nearly all of the resort’s grooming machines will be inspected by mechanics on staff

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and undergo any manufacturermandated servicing. Although each machine will also undergo scheduled servicing during the winter, Matheson says the pre-season inspections help reduce the chances of equipment unexpectedly breaking down at critical times during the season. “It can be a bit of a scheduling nightmare (when that happens),” he says. Tom Petty once wrote that the waiting is the hardest part. And that’s certainly true for the operations staff at Sunshine, who eagerly await snowfall beginning in late September. Once there is enough snow cover on the ground, operations staff can get to work on the resort’s avalanche control program. A dozen or more staffers will walk along the slopes without skis and tamp down the snow in 60 to 80 key areas known as start zones. Each footprint helps to anchor the snow in place and reduce the risk of it suddenly shifting throughout the season. The avalanche control program will continue throughout the season.

During summer and early fall, the maintenance shop at Sunshine Village is hopping with pre-season inspections.

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“We have to stabilize the snow early (in the) season to prevent it from avalanching on us,” Matheson says. “It’s not like a road program where the snow is above the road and we just avalanche it down and protect the road. We want the snow to stick so we have depth.” Matheson says choosing the right time to begin avalanche control efforts is tricky. You can’t start until there is enough snow on the ground but you also don’t want to wait until there’s too much. “It’s like the old saying about people having their heads stuck in the sand. Our heads our stuck in the snow from 20 or 30 centimeters until closing day,” he says, laughing. Once the snow fences have been installed, Suurallik and a crew of about six or seven terrain staff can begin their final preparations for the season. A top priority is getting one of Sunshine’s five terrain parks ready for opening day, which usually takes place soon around mid-November or so. The four remaining parks will be finished over the next few weeks.

Sunshine Village’s fleet of snow groomers ready to rolled out.

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“ We could do the same thing every season but because terrain parks and snowboarding and freestyle are evolving so quickly we should do the same and change it up.” – Ben Suurallik “We want to have a park (ready) so when people are making a decision on what resort to go to for opening day, they want to come to Sunshine,” Suurallik says. Although he has usually prepared a checklist of what to do by October, Suurallik says he tries to change it up a bit from season to season. “We could do the same thing every season but because terrain parks and snowboarding and freestyle are evolving so quickly we should do the same and change it up. It keeps things new,” he says.

This jump line in Sunshine Village’s Grizzly Terrain Park required roughly two months of snow farming and two weeks of pushing to build.

Manpower Increases Sunshine’s operations staff usually ranges between 10 and 12 people during the summer months and will rise to nearly 100 by opening day. Some of those staff will come from as far away as Australia, New Zealand and Eastern Europe, although Sunshine’s recruitment efforts will likely be more focused on home soil this year as a result of changes to Canada’s temporary foreign workers program. A key consideration for Matheson is bringing in the right number of people

at the right time – bring them in too soon and there is nothing for them to do; wait too long and they’ll be scrambling to get everything done in time. “I said to someone the other day it’s not a glee club and it’s not an old boys club. We’re running a business. At times there are decisions that are made…that are made purely on a business point of view, like when it doesn’t snow,” Matheson says. “When it doesn’t snow we have a huge challenge because we have these

people coming from all over the world and they’re not collecting a paycheck. We (then) have to really motivate them to stick around and not dawdle off to another ski hill that has snow.” Bringing in the right people is equally important, according to Matheson. “We have to be very careful early with only putting out our most experienced local drivers who know the terrain and walk around on eggshells to make sure we don’t damage a snowcat or have an environmental issue if we break an oil pan or tear something off (a machine),” he says. While most of this work will go unnoticed by skier and snowboarders, Suurallik wouldn’t mind seeing that change. “I think if there were a documentary or reality TV series…people would be intrigued. It would be a bit of a wakeup call as to how much needs to get done,” he says. ❃

MORE ONLINE! Sunshine Village’s Divide Park sits along the Great Continental Divide and its features are made from 100 percent naturally farmed snow. Crews use snow fences and wind rows created by a snowcat to collect enough snow to build all of its features.

See our “Grooming our National Parks” Article at snowgroomingmag.com/blog/ grooming-our-national-parks.html

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Insurance Company Providing Snowmobilers with Peace of Mind One of the leading insurers for snowmobile clubs in the American Upper West, Minnesota-based Security State Insurance outlines the important points to consider when purchasing policies. By Jim Timlick

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1. Year round policies 2. Correct values for equipment 3. Coverage for special events

W

hile snowmobiling may be a wintertime pursuit, ensuring the safety of the people who use or groom trails should be a year-round concern, says one of the leading insurers for clubs in the U.S. Upper Midwest. Mark Larson, an insurance agent for Aikin, Minnesota-based Security State Insurance, says even though purchasing an insurance policy for only the winter months might seem like sound idea, it isn’t worth the risk. “Sure, there are some clubs that may totally shut down during the summer months, but there are other clubs that may rent out their clubhouse for whatever reason, such as weddings and

things like that,” he says. “Even if you’re not an active club during the summer months, there are still people around the clubhouse, mowing the grass and doing things like that and something could happen where someone gets hurt. “You want to keep that policy in effect year-round. If you get someone thinking they’re helping out the club… and they get out there and take out something or run into a parked car all of a sudden it’s ‘We don’t have any insurance for that.’ Then there’s a lot of (issues) to deal with,” says Larson. There are a number of other factors club members should consider when it comes to purchasing an insurance policy.

While it’s relatively easy to get an accurate value for common types of equipment such as tractors and skid steer loaders, it’s a little trickier for more unique items like snow grooming equipment.

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“ The big thing I tell clubs when I’m talking to them is to make sure that you have the values correct on your equipment when you go to insure it.”

One of the most important ones, according to Larson, is to ensure the membership has an accurate read on the true value of all of the equipment it owns. While lowballing that number may save a club in the short-term, it could end up costing it big time down the road. “The big thing I tell clubs when I’m talking to them is to make sure that you have the values correct on your equipment when you go to insure it. Part of the premium is based on the value of

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the equipment so you don’t want to under-insure and suffer a catastrophic loss and not get enough money to replace it,” Larson says. “It’s like an auto policy. If you wreck your car, they’re not going to give you money to go and buy a new one; they’re going to give you what it’s worth based on mileage and conditions and things like that. You don’t want to underinsure it, but you also don’t want to over-insure it either.” Lawson says while it’s relatively easy to get an accurate value for common types of equipment such as tractors and skid steer loaders, it’s a little trickier for

SNOW GROOMING | Issue 10 | snowgroomingmag.com


While a standard liability policy will cover all club members for most activities, clubs likely need to consider taking out special events insurance for radar runs or poker runs. Kennetcook, Nova Scotia, Canada – February 24, 2011. Photo courtesy of istockphoto.com.

Reducing risk

“If you get someone thinking they’re helping out the club… and they get out there and take out something or run into a parked car all of a sudden it’s ‘We don’t have any insurance for that.’ Then there’s a lot of [issues] to deal with,” says Larson. Passo Lanciano (Chieti), Italy February 28, 2009. Photo courtesy of istockphoto.com.

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Knowing the true value of clubhouses is also very important for clubs to consider and getting estimates to re-build a current clubhouse could put the economic value into perspective for the group.

more unique items like snow grooming equipment. He says the key is to “(do) some legwork in trying to get a value on those types of equipment.”

Special Events Insurance Another thing for snowmobile clubs to consider when purchasing insurance is whether or not they plan to host any kind of special events during the season. While a standard liability policy will cover all club members for most activities, clubs likely need to consider taking out special events insurance for radar runs or poker runs. “They’re becoming more and more common and require what we call special events insurance because you’re opening it up to the general public and someone could come back and sue the club because they’re sponsoring the event,” Larson says. “A lot of these events are covered by club policies but if you start opening it up to the general public and charge an admission that puts a whole different aspect on the insurance aspect of the coverages.” In most cases, it’s a snowmobile club’s board of directors who are usually tasked with determining what the club’s insurance needs are. This can include everything from compiling numbers to meeting with insurers to ask about types of policies and get quotes. Larson says it usually takes about two weeks to draft an initial policy for a club, although a lot of it depends on how many quotes may be required. What can help expedite the process, he says, is that clubs know all the pertinent details about their operations – the number of members, how many miles of trails they groom, how many groomers do they have, what is the value of their clubhouse and storage facilities – before meeting with their insurer.

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“ While winter might seem a long way off, it’s never too early for a club to start considering its insurance needs for the coming season.” It’s important for snowmobile clubs to get the policy that best suits their needs, Larson stresses. He says Security State representatives will usually meet face-to-face with club members to ensure their policy is tailored to meet their specific needs. Security State has become one of the leading snowmobile club insurers in the Upper Midwest over the last few years. Larson notes the company began making a concerted effort to grow that part of its business after it began working with a local club in Aikin. Security State offers a number of different types of policies for clubs that cover everything from volunteer and liability insurance to coverage for clubhouses and storage facilities. Most clubs pay a maximum annual premium

of $250 and coverages typically range between $5,000 and $10,000. While winter might seem a long way off, Larson says it’s never too early for a club to start considering its insurance needs for the coming season. Even though a policy renewal may not be due until December, club members might want to avoid the rush of fall renewals that are required to receive grant and aid funding. ❃

While snowmobiling may be a wintertime pursuit, ensuring the safety of the people who use or groom trails should be a yearround concern, says Security State Insurance. Even though purchasing an insurance policy for only the winter months might seem like sound idea, it isn’t worth the risk.

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Find out more about what to do in case of a claim at snowgroomingmag.com/ SecurityStateclaimsinfo

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Tiger Mowers offers a wide lineup of mowing machines to suit the needs of ski hill operators, cross-country trail groomers and snowmobile clubs.

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Tiger Mowers Offers Cutting-Edge Options for Trail Operators Cutting grass and clearing dense brush can be a labor-intensive task for ski area and trail operators. A Sioux Falls, South Dakota company has the equipment to make the job easier. By Jim Timlick

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Tiger’s TK-120 and TK-180 series are built with the Unique Blade Pan Carrier that is designed to jump over stumps after cutting heavy debris and is lightweight, giving the motor and spindle power to spare.

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P

reparing ski or snowmobile trails for winter can be a time-consuming and sometimes frustrating task for grooming crews. A Sioux Falls, South Dakota-based company is helping make clearing or widening trails during the off-season a little less difficult with its line of mowers. Tiger Mowers, which was established in 1968, offers three basic types of mowing machines – boom, rotary and flail – that can cut back everything from grass to dense brush and small trees. Robert Smith, a territorial sales manager for Tiger, says the company’s products are in use at ski areas and snowmobile trails throughout North America. One of Tiger’s most popular offerings, he says, is its boom mower series, which features an arm that attaches to the side or rear of a tractor and can extend the reach of cutting blades to between 18 and 30 feet from the cab. According to Smith, the boom mowers are ideal for being able to cut hard to reach cattails, ditch-based

“ If they have 300 or 400 miles of trails that are established where they can drive a truck down, (truck-mounted mowers) can cover much more ground. You can mow 15 miles an hour with it when most people (in tractors) are moving at three to five miles (per hour).” weeds and slim tree branches. Tiger offers a wide variety of attachments that can work with its boom systems including flail or rotary heads, ditcher heads, snowblowers, tree shearers and augers for drilling post holes. The company offers three types of boom mowers – mid-mounted, rearmounted and the wheel loader. Tiger’s rear-mounted boom models provide a reach of between 12 and 18 feet and cutting widths of 37 to 80 inches, and come with both flail and rotary mowing heads.

Tiger Mowers are built for performance and durability. Since 1968 Tiger has engineered and manufactured Tiger mowing products that meet and exceed current ASTM safety guidlines. Tiger offers a variety of attachments for your grass and brush cutting needs such as rotary, flail, sickle, to front mount, mid mount and rear mount mowers. When you are looking for your next mowing purchase, call the company that can handle all your mowing and vegetation management needs, call TIGER.

The mid-mounted models, which can accommodate both flail and rotary head attachments, provide a reach of up to 25 feet and can handle most materials between four and six inches in diameter. Most models require a tractor that can provide between 105 and 150 horsepower. Smith says mid-mounted booms are suited for more robust jobs because they allow users to connect heavier attachments to them. They’re also extremely versatile, he adds, because you can attach everything from light brush blades to heavy-duty knives.

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Tiger’s TK series of Flexwing rotary mowers are engineered to provide additional flexibility and production to tractors. Pictured is the TK-180, which has a cutting width of 15 feet.

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SNOW GROOMING | Issue 10 | snowgroomingmag.com


Flail Mowers Tiger offers four different types of flail mowers – side-mounted, rear-mounted, twin-mounted and triple gang. They feature cutter widths of 63 to 102 inches and cutter heights of 1.5 to seven inches and require between 40 and 70 horsepower to operate. Smith notes that three-point mounted flail mowers are particularly popular with trail operators. “Some (are) directly behind tractor, some (are) offset to right side, and some are attached to an arm to reach further,” he says. According to Smith, the rearmounted, three-point mounted flail mowers are ideal for narrow trails that don’t offer a lot of room to operate. “They’re less expensive and they’re more conducive to that size of area,” he says. “Because it’s mounted on the back of the tractor, you can get within the width of the tractor when you are transporting it. A lot of times you have to go through gates or very narrow areas. A lot of trails out here, they put them on old railway beds.”

Tiger’s Trailkat mowers are single spindle, three-point hitch rotary mowers that are designed for heavy mowing applications. Pictured is the Trailkat-7 model, which has a cutting width of seven feet.

Another advantage with flail mowers, Smith says, is that they spread cut materials more evenly than most rotary models. They are also ideally suited for areas with steep inclines and provide greater safety for operators because they throw the cut material straight down at the ground rather than out at an angle.

Rotary Mowers Tiger offers three types of rotary mowers – side-mounted, rear-mounted and twinmounted – which Smith says offer added flexibility and production to most tractors. The rotary mowers can cut up to between 10 and 15 feet of a grass in a

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single pass and their narrow width allows them to be easily transported along most roads, Smith says. Users need to be cautious when using rotary mowers, he adds, because the horizontally spinning blades can throw rocks or other materials out from beneath the deck; anyone nearby needs to be kept back 300 feet to ensure their safety. One of Tiger’s most popular pieces of equipment for operators of cross-country and snowmobile trails, according to Smith, is the company’s truck-mounted mowers, which have been available since 2001. The truck-mounted cutters allow the operator to clear large areas of grass and brush in far less time than with tractor-mounted attachments. “If they have 300 or 400 miles of trails that are established where they can drive a truck down, they can cover much more ground,” Smith says, adding, “You can mow 15 miles an hour with it when most people (in tractors) are moving at three to five miles (per hour). “They have (absolutely) grown in popularity,” Smith says, “The operators feel a lot more comfortable sitting in the truck than they do a tractor (where) you sit higher. (And) when a mower is on that truck it’s a lot more stable because it’s a lower profile tire. It’s also got an airbag suspension in it so as you reach that boom out farther the airbag fills up on the right and decreases on the left.” As for older trails that have not been cut back in several years and require widening to meet current requirements, Smith says most of the company’s mowers are capable of doing the job – he stresses that the important thing is to use the right blade for the task. In the case of Tiger’s flail mowers, Smith says there are several different heavy knife attachments available that can do everything from trim branches to cut down trees. ❃

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“ What I’m hoping we can do really well on is with the suppliers in the ski industry.”

Hauling Equipment Colorado-based CHS Trucking caters to the specific needs of ski hill and terrain park operators. By Jim Timlick

H

aving worked in the industry for more than 20 years, Jason Sawin knows all too well about the frustrations of shipping a large, expensive piece of snowmaking equipment from one part of the country to another. In fact, it was that sense of frustration the owner of CHS Snowmakers shared with other people in the industry that inspired him to do something about it.

40

Five years ago his Kiowa, Coloradobased company launched its own trucking division, CHS Trucking, to cater to the specific needs of snowmakers, ski hill and terrain park operators and parts manufacturers. Sawin says the stories he heard from people in the ski industry and snowmobile clubs about the challenges they faced in getting large pieces of equipment delivered on time and in proper

SNOW GROOMING | Issue 10 | snowgroomingmag.com

working order were becoming increasingly common. “A little while ago we shipped our synthetic plastic ski surface on a big pallet and it just sat on the dock for over a week in Salt Lake City because they didn’t want to send a truck up there just for that. That really created a problem,” he recalls. What CHS offers that most other transportation companies don’t, accord-


CHS Trucking hauls heavy machinery and gear across the country for snowmakers, ski hill and terrain park operators and parts manufacturers.

ing to Sawin, is customized service that is geared to the needs of ski hill and terrain park operators. That includes weekend shipping at no extra charge and ensuring that specialized pieces of snowmaking equipment such as hydrant snow guns arrive on time and undamaged. According to Sawin, CHS can haul loads up to 16,000 pounds. The company charges between 25 and 40 percent less than what most of the bigger trucking companies do. It’s able to do that, he adds, by dealing directly with the customer rather than using brokers who can charge fees of as much as 18 percent. “There’s no middle man,” Sawin says. CHS acquired a USDOT license nearly five years ago, which is required to operate a commercial vehicle transporting passengers or cargo between U.S. states. It currently has customers in New England, the Midwest, across the Rockies and as far south as Alabama. It’s also looking to break into

CHS says it takes care to ensure equipment is delivered on time and in proper working condition.

the Canadian market where it already sells hoses, hydrants and snowmakers. Sawin sees a lot of room for growth for his company’s trucking division. “Absolutely,” he says. “There are a lot of companies in the Denver area who sell and receive equipment, so there’s lots of opportunities being based here. That’s what I’m hoping we can do really well on is with the suppliers in the ski industry.”

Snowmaking Equipment Despite the growth of CHS Trucking, Sawin says snowmaking equipment remains a core part of his business. The company sells everything from snow

hoses and hydrants to snowcat implements and also offers snowmaking services and system designs. Sawin got his start in snowmaking at Howelsen Hills ski area in Steamboat Springs, Colorado in the early 1990s. He worked there until 2000 when he left to take a full-time job as a firefighter in Beaver Creek and later Lakewood, located just outside of Denver. It was about that time that he took the portable snowmaker he made while in high school out of storage and began tinkering with it. “I started playing with it again because down by Denver it doesn’t always snow very much,” he says, laughing.

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CHS Snowmakers’ Cornice III in action.

That tinkering eventually led to the creation of the Cornice snowmakers. CHS now offers two versions of the device – the Cornice Home Snowmaker and the Cornice III for larger areas. The beauty of the machine is that it can be hauled anywhere and requires only below freezing temperatures, a water supply, an air compressor and a high quality garden hose.

Sawin describes the Cornice as a “niche” product that is ideal for smaller areas where a large snow gun can’t maneuver. It can be used for everything from building a sledding hill in your backyard to filling in hard to reach spots along snowmobile trails or spotty patches of hills that receive a lot of sun.

“Not everybody needs a full-sized snowmaker. Whereas a big fan snowmaker will coat the trees and break limbs and take down trees, you can easily move the Cornice III by hand. It’s not so much about how big of an area you can make snow in, it’s about how small of an area you can make snow in with this,” he says. “When you make the snow, it’s a much more dense snow and durable snow that is able to hold up to rain and warm weather…(better) than natural snow, so it can make a huge difference.” Sawin says he’s sold most of his machines in remote northern areas in the U.S. and Canada that aren’t accessible for the majority of larger snowmakers. ❃

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844-MAKE-SNOW

SNOW GROOMING | Issue 10 | snowgroomingmag.com

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INTRODUCING: The MuddTrax

The Lite Trax 1100 dhc Groomer and the Lite Trax 1100 d2 Groomer provide the comfort and flexibility of a large groomer as well as agility that is second to none, all within a small footprint. The Lite Trax 1100 d4 provides transportation for people and supplies to remote locations, as well as providing grooming capabilities. These compact, low ground pressure vehicles are powered by a Kubota Turbo Diesel engine and are hydrostatically driven to provide unsurpassed control and maneuverability. They are easy to operate, comfortable to ride in, and easy to maintain.

“AN AFFORDABLE SOLUTION TO YOUR GROOMING NEEDS”

Phone: 1-435-753-TRAX (8729) | Email: Sales@LiteTrax.com www.litetrax.com | 1301 W. 50 S. Centerville, UT 84014


INDEX TO ADVERTISERS 4Pine Design.......................................... 24

Security State Insurance....................... 30

AtlasTrax Communication..................... 18

Soucy International............................... 02

American Track Truck............................ 37

Sufag............................Inside Front Cover

CHS Snowmakers.................................. 42

The Shop Industrial............................... 31

Lif-Tech................................................... 06

Tiger Corporation.................................. 35

Lite Trax................................................. 43

Track Inc. ............................................... 23

Mattracks............................................... 38

Tube Shaper........................................... 22

MGS Incorp. .......................................... 28

Tucker Sno-Cat....................................... 29

PistenBully......................... 09/Back Cover

Walker Equipment................................. 12

Rainbow Belts........................................ 36

44

SNOW GROOMING | Issue 10 | snowgroomingmag.com


Nothing lasts forever... There comes a time to say goodbye.

LETTING GO CAN BE HARD.

WE’RE HERE TO HELP.

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