IN THE THEATER

FOR EVERYONE’S SAFETY

We take your health very seriously and want to ensure you have a safe, as well as fun visit to the Playhouse. We strongly encourage all patrons to wear a mask during performances, but it is not required at this time. For more details on our COVID-19 policy, and for our most up-to-date guidelines, visit pasadenaplayhouse.org/covid-19.

FOR EVERYONE’S ENJOYMENT

As a courtesy to the artists and patrons, we ask you to please turn off cell phones, all electronic devices and anything that may light up the area around you prior to the performance. Please refrain from talking and any disruptive noise-making during the performance. Neither photography nor the use of electronic recording devices are allowed during performances.

Late Arrivals

In consideration of our artists and patrons, late seating will take place during the first appropriate break in the performance at the discretion of Management. House Management may need to direct late arrivals to alternate seats. For the convenience of latecomers, the performance in progress may be viewed and heard on the monitors in the lobby.

Restrooms

Restrooms, including accessible facilities, are available in the lobby 45 minutes before each performance. We invite you to use whichever restroom you are comfortable using. We offer all-gender restrooms upstairs in the Carrie Hamilton lobby. Please see House Management if you would like to be directed to these restrooms at any time during your visit.

Age Restrictions

Children under age 6 will not be admitted into the theater. We ask that everyone in your party, regardless of age, be able to sit quietly through a performance without disrupting other patrons or the artists. Patrons of all ages must have a ticket to enter the theater and must sit in the seat indicated on the ticket.

Accessibility

We are committed to making theater accessible to all patrons. Assisted-listening devices can be checked out in the lobby before the performance using a photo ID. The third Sunday matinee performance for every Mainstage production offers Open Captioning. For more information regarding accommodations and services, please contact Patron Services or ask the House Manager.

Production Advisory

We do not offer advisories about the subject matter for each production, as sensitivities vary from patron to patron. If you have any inquiries regarding the content, age-appropriateness or stage effects (such as strobe lights or theatrical fog) that may affect patron comfort, please contact Patron Services or a House Manager before the performance begins.

Contact Patron Services

Email boxoffice@pasadenaplayhouse.org

Phone 626-356-7529

PHONE HOURS

Tuesday - Saturday 12 PM - 6 PM Sunday 12 PM - 4 PM

BOX OFFICE HOURS

Tuesday - Saturday 12 PM - 6 PM Sunday 12 PM - 4 PM

On performance days, the Box Office windows will remain open 15 minutes after the show begins.

Please note hours are subject to change due to observed holidays.