Social Work News - Summer 2023

The magazine for social workers, by social workers

SOCIAL WORK NEWS SUMMER 23

COLUMNISTS: IN THIS ISSUE.

04

EVERY COMPANY SHOULD EMPLOY A SOCIAL WORKER

Matt Bee explains why a social worker is the swiss-army knife of the workplace, and why any company would be lucky to have one on its staff.

30

DARK HUMOUR IS A SUPERPOWER THAT EVERY SOCIAL WORKER NEEDS

“You can’t miss the gallows humour rolling across a social work office’s hot desks,” says Millie Glass. “And there’s no way we could do this job day-in and day-out without it!”

40

A ‘THANK YOU’ FROM A CLIENT MEANS MORE THAN YOU COULD IMAGINE

A ‘thank you’ is always unexpected in social work, but it can make such a difference. Find out how an unexpected email made social worker Lynda Sullivan take stock.

25

12 FEATURE

Are you often reminded to ‘check your privilege?’ Regularly attend social events alone? Have you started using jargon you don’t understand? Congrats! You must be married to a social worker!

03

EDITOR’S FOREWORD

Happy Summer, everyone!

We have something special to share with you all in this issue. Earlier in the year, to celebrate Social Work Month 2023 , we ran a writing competition, hoping to inspire social work storytellers across the globe to put pen to paper and share their experiences. We received dozens of entries, but there were three in particular that stood out. They were written by Thaiba Ayub , Taylor Gilbert and Kimberley Martinez . All three of their winning entries are printed proudly in our Summer 2023 issue.

48 26 JARGON EXPLAINED

HOW I WENT FROM BEING A SOCIAL WORKER TO JUST ANOTHER ‘MUM’

“Everything is different when you find yourself sat on the other side of that table. It doesn’t matter that you too are a social worker. Only that you are ‘Mum,” explains Elljay Dee.

20 ASK THE PANEL

What’s the best piece of advice you can give to a social worker? Each week at mysocialworknews. com , we ask our panel of social work experts what golden nuggets they’d like to pass down.

22 CONFESSION

‘Goodbye social work, it’s been a crazy ride...’ This issue, an anonymous social worker shares her experience of stepping back from social work for good after more than 20 years in the field.

54 SUPERVISION

If people say rude words, should you write them in your case notes? In our weekly Supervisions columns, our content editor, and experienced social worker, Vince Peart, answer your questions.

42 ADVICE

Here are 8 hilarious interpretations of common social work jargon that your friends and family may still think are true...

Help! I’ve been referred for an interim orderwhat does this mean? Solicitor Nicola Wheater gives us a whistle-stop tour of interim orders. Here’s everything you need to know.

52 TOP 10 PODCASTS

Want something interesting and a bit different to fill up that commute time? Here are 10 podcasts that we think every social worker should be listening to, as rated by our Social Work News columnists..

Thaiba, a social work student in the final year of the masters in social work at Sheffield Hallam University, in Yorkshire, wrote a piece entitled: ‘ It started out as my worst day as a social work student, but ended up being the best .’ Read it now on P14

Taylor, a medical social worker based in the Pacific Northwest, believes that social workers deserve to feel financially empowered, and wrote an article entitled: love my job, clients, and colleagues - but need to make more money .’ Read it now on P38 Kimberley, who has been working as a frontline social worker in Scotland for the past 14 years, wrote an article entitled: Social work can be unbearably sad, frustrating, and confusing. And it’s the only job I’d want .’ You can read this now on P18

Congratulations to our fantastic competition winners, and to everyone who submitted an article. We’re so proud to be able to share your stories with our social work community.

@MYSWNEWS

f all the great things about being a social worker, perhaps one of the greatest is our freedom to work just about anywhere.

There are social workers in every town, city, and suburb throughout the UKfrom Land’s End to Leamington Spa. There is just one problem though. We all share the same employer.

OOf course, it’s not the exact same employer, but most of us work for local authorities, and most local authorities are the same. Can you honestly tell me how Barnet Council varies from Bromley Council, or Hackney from Harrow? They may have different IT systems and letterheads, but beyond that, it’s all much of a muchness.

How much better would it be, though, if social work branched out into new job market sectors? Yes, there is the charitable sector where our great profession first originated, and where you will still find a smattering of social

workers today. I’m one of them, in fact. But what about the private sector, don’t they need our help, too? Every bank needs a social worker to prevent their unrestrained greed from plunging us into yet another financial crisis. Twitter could do with one to help manage conflict. Tesla could do with one to help assess Elon Musk.

A SOCIAL WORKER IS THE SWISS ARMY KNIFE OF THE WORKPLACE. THEIR SKILLSET IS SO WIDE, VARIED, AND ADAPTABLE, YOU CAN PLUG THEM INTO PRETTY MUCH

ANY HOLE IN ANY COMPANY, AND THEY WILL FIND A WAY TO MAKE THEMSELVES INDISPENSABLE.

You cannot say the same thing about other professions; brain surgeons, for instance. As impressive as they are, outside of an operating theatre, a brain surgeon is just a person with a very steady hand. That might make them good at defusing a bomb, or pin-boning salmon, but how often do these situations arise in your average multinational corporation? Rarely. But everyone would benefit from

a social worker. And, what’s more, there will be legions of social workers out there grateful for the chance to move to pastures new, and the soft, welcoming arms of the private sector.

Personally, I quite fancy signing up with British Airways, or Emirates, or any of the long-haul carriers. A social worker would be excellent at mediating customer conflicts, identifying vulnerable passengers, arranging suitable support, and they could be trusted to handle cultural barriers sensitively and with care. My ideal day would start at Heathrow

and end somewhere hot like the Bahamas, the Seychelles, or…well, pretty much anywhere actually, so long as it involved leaving the grey skies of Britain behind for a bit.

That’s the other good thing about employing a social worker. After years of drudgery in the statutory sector, we would be delighted with almost anything. I’d be delighted with my own desk. Others would be thrilled with a car-parking space.

I don’t know about you, but my application is already written…

he idea that we, as social workers, are simply dealing with problemswith issues that need to be fixed - is a common misconception about the world of social work that really needs to be debunked.

The truth is we are dealing with so much more than that. We are dealing with people who have problems. That distinction is crucial in understanding the true essence of our profession.

Social work is not a one-dimensional job where we just tick off boxes and solve issues, despite what the often bureaucratical and procedural approach to our work might have us believe. It is an intricate and complex profession that requires empathy, understanding, and patience. We are here to help individuals navigate their life challenges, overcome barriers, and work towards a better future.

We must not see the people we help as mere problems to be fixed. Instead, we have to recognise their humanity and treat them with the respect and dignity they deserve. We are not just providing assistance or solving issues; we are building relationships based on trust, empathy, and mutual understanding.

EACH PERSON WE ENCOUNTER IS MORE THAN THE CHALLENGES THEY FACE; THEY ARE MOTHERS, FATHERS, SONS, AND DAUGHTERS.

They are individuals with goals, aspirations, and dreams. Our job is to see beyond their problems and to help them see that too. Our role is not to bear the burden for others, but rather to walk alongside them, providing support and guidance as they face their challenges head-on. This is not only person-centred practice in its truest form, but also helps to mitigate the worst ravages of vicarious trauma.

TSocial work is not for the faint of heart. We are exposed to the most vulnerable and raw aspects of humanity, and it can take an emotional toll. But there is beauty in the vulnerability we encounter. It is a reminder that we are all human, and that we are more alike than we are different.

Our profession teaches us to see the world through different lenses and to appreciate the diversity and complexity of the human experience. We learn to cherish small victories and to find meaning in the most trying of circumstances. We develop a deep sense of empathy and compassion that transcends our professional lives and shapes who we are as individuals.

IN THE END, SOCIAL WORK IS NOT ABOUT “FIXING” PEOPLE, OR THEIR PROBLEMS. IT IS ABOUT EMPOWERING THEM TO TAKE CONTROL OF THEIR OWN LIVES, OVERCOME ADVERSITY, AND LIVE WITH DIGNITY AND PURPOSE.

We are the guiding light, the steady hand, the caring heart that helps them navigate their hardships. We are not just problem solvers; we are life changers. We bring hope, healing, and growth to those we serve, believing in their ability to rise above their circumstances and create a better life for themselves and their loved ones.

Our work may too often go unnoticed, but the impact we have on the lives of those we touch is immeasurable. Each day, we witness the strength of the human spirit, the resilience of those who refuse to give up, and the power of empathy and connection to transform lives.

So, let us celebrate the work we do, the lives we touch, and the difference we make. For we are not simply dealing with problems, we are dealing with people who have problems – real, complex, and beautiful human beings who, with our support, can overcome their obstacles and thrive.

Vince Peart

Veterinary social work is a branch of social work that most people in the UK will have never even heard of,” says Rebecca Stephens.

“The strength of the human-animal bond shouldn’t be underestimated, and it is important that social workers appreciate the significance of that relationship, and the role that animal companions play in our lives.

“Pets are often considered family and are cared for similarly to human members, and children particularly can show attachment-related behaviours towards their pets. For instance, a child could experience additional trauma during care proceedings if they are removed from their home where their ‘best friend,’ their pet with whom they shared all their feelings and secrets, also lives and that relationship ends.

“I AM A STRONG ADVOCATE OF INCLUDING PETS IN SOCIAL WORK ASSESSMENTS INCLUDING FAMILY GENOGRAMS BECAUSE THIS CAN

OFFER INSIGHTS INTO THE HUMANANIMAL FAMILY CONFIGURATION.

“Likewise with adults, research has shown that someone experiencing domestic abuse will often postpone leaving an abusive situation where there’s a pet, because they’re worried about what could happen to them if they leave and taking them with them to a refuge is rarely an option.”

For Rebecca - a social worker of 28 years - her thoughts on this are both personal and professional. Four years ago, she and her husband were faced with the sudden and difficult decision of whether or not to put their family dog through difficult surgery or have him euthanised.

“The prognosis wasn’t good,” says Rebecca, who is originally from Brisbane in Australia, and moved to the UK for work 24 years ago.

“He was quite poorly and when the vet called, we were given just one hour to make a decision. It wasn’t easy, we’d

had Wesley from being a pup, and he was 12 by then; our kids had grown up with him, he was one of the family.”

That day, Rebecca went to pick up her kids from school, and explained to them what was happening.

“They were devastated, but they both said they wanted to come to the vets and say goodbye, although they didn’t want to be in the room with him when he died. My husband and I stayed in the room with Wesley as he took his last breath and, afterwards, I remember clearly walking into the waiting room and seeing my children - aged only five and nine at that point - sitting alone looking lost and sad. At that point, I thought, ‘Someone should’ve been sitting with them, offering comfort and support while my husband and I were with Wesley.’ Thinking through a social work lens, I wondered if there was an opportunity to expand social work in the vet sphere.’

Later that day, I Googled, ‘social workers in vet clinics’ and to my

surprise, discovered that there was such a thing as veterinary social work.

“Veterinary social work is established in America and Canada, and is emerging in Australia, but is still practically unheard of in the UK, and I am on a mission to influence the development of this niche speciality here,” says Rebecca, who is currently undertaking a Post Graduate Veterinary Social Work Certificate program remotely at the University of Tennessee.

“VETERINARY SOCIAL WORK IS ABOUT OFFERING ADDITIONAL SUPPORT AND GUIDANCE TO VETERINARY STAFF, TO HELP THEM DEAL WITH THE SPECTRUM OF HUMAN EMOTIONS - DELIVERING BAD NEWS, DEALING WITH SUDDEN DEATHS OF ANIMALS, TRAUMATIC DEATHS, ANY POTENTIAL GUILT OR GRIEF ASSOCIATED WITH THAT, AND THE DECISIONS THEY’VE MADE.

“One study I read put the rate of

suicide in the veterinary profession at three to four times higher than that of the general population. That’s a shocking statistic. We are seeing large numbers leaving the profession, much like we do in social work due to a lack of adequate support and burnout. This is where the help of a social worker aligned with a vets practice could make a huge difference.

“Pet loss can have an enormous impact on an individual or family. Veterinary social work is also about supporting pet carers experiencing animal related bereavement as they navigate an experience of disenfranchised grief.

“Additionally,” continues Rebecca, “it is crucial that social workers and veterinarians are aware of the link between animal abuse and human violence; the idea that when people are being abused, and there are pets in the home, the likelihood of that pet also being abused is very high.

“Likewise, the research confirms that, in a domestic setting where an animal

is at risk, there’s a good chance people are at risk too. Since social workers and veterinarians are in primary positions to consider the welfare needs of vulnerable humans and animals, where there are suspicions or known cases of abuse, there are opportunities to cross-report.”

Rebecca, who currently works as a Senior Lecturer in Social Work at the University of Sussex, says she would like to see UK courses for both trainee social workers and trainee veterinarians and vet nurses embed opportunities to learn with and from each other.

“I hope that one day we’ll see social workers across the UK working in veterinary practice,” says Rebecca.

“In the meantime, I would simply encourage social workers not to forget about the pets that live in the homes they visit, and keep them in mind as they carry out their assessments.

The role that pets play in the lives of humans matters more than you think.”

ocial workers have a unique position with regard to many families. We enter into the lives of those we are tasked to support, and gain an insight in a way that no other vocation can. This is both our professional privilege and pain. Some aspects of our roles can throw this into sharp relief for us.

Many mothers in contact with children’s social care feel a sense of shame and stigma, yet, as social workers, the view we have of mothers could not sit further from this societally reinforced misconception.

We witness the strength of mothers who find, within their love for their child, a strength that could not be borne within themselves; whether this be to leave abusive relationships, enter into treatment programs, or to recognise their own experiences to be catalysts for change.

It can’t be ignored that, too often, we also find ourselves in situations where, with heavy hearts, the decision to separate mother and child is made. At the conclusion of proceedings, that they love their child is not questioned. The redistribution of parental responsibility doesn’t revoke the title of ‘Mother,’ nor does it diminish the importance of this relationship.

MANY OF US WILL FEEL MOMENTS OF MELANCHOLY WHEN OUR THOUGHTS ARE PULLED TO THOSE PARENTS WHO LOVED THEIR CHILDREN, BUT COULD NOT MAKE THE CHANGES NEEDED TO CARE FOR THEM.

SThe capacity to care for a child is distinguishable from what is an unparalleled propensity to love them; something that we social workers know all too well. The title of ‘Mother,’ we recognise, can feel less a source of celebration, and more a condemnation in situations where our role requires us to intervene through the courts for the safety of a child.

For the children we support, after an order is secured, many celebrations can mean the re-emergence of emotion that dismantles the relative stability they’ve secured, since the conclusion of proceedings. Weeks leading up to family-focused periods - Christmas, birthdays, Mothers Day - can remind us of this unrelentingly as we receive logs from carers and contacts from schools. We find ourselves agonising over how best to help, yet when those days arrive, it is often not ourselves as social workers that hold our charges and see them through it.

IT IS THOSE WHO ARE MOTHERS BY BOND, NOT BLOOD, WHO CARE FOR THESE CHILDREN; CHARGES WHO ARE NOT THEIR OWN CHILD, YET WHOM THEY LOVE ABOVE THEMSELVES, NONETHELESS.

The importance of these relationships is intrinsically known to us.

Whether ratified in the sign-off of a section seven report, or indicated under the ‘carers views’ of a CIC review, that the affection and devotion of those taking on these roles permeates the decisions leading to the creation of such documents, is indisputable. This golden thread, once the pain of proceedings has diminished, can be the very thing that helps heal this heartache in some way.

Completing parenting assessments, I’ve been moved to tears by the determination of step-mothers to prioritise and support children they themselves did not bring into this world. The dedication shown to guiding them through it, and commitment to remaining steadfast within it, has been restoring amongst the wreckage of acrimonious separations.

Those that have stepped up to this step-role will often stay on the outskirts of celebrations; the appreciation we hold is rarely recognised in the reports that we write.

Undertaking CIC reviews, the ferocity of foster carers in advocating for the young people in their care can be humbling. Not tasked with balancing needs against resources, the drive and dedication behind their demands on behalf of our charges is striking. Within a system that can, at times, feel worn down and apathetic to this plight, I’ve found myself invigorated by such affecting assertions.

We may not always be able to express our appreciation for such affirming interactions as social workers, but we quietly celebrate them all the same during our drive back to the office. As social workers, we’re fortunate to have a wide-scale understanding of the impact that motherhood and maternal presence has on the lives of our charges. Whether by blood, bond, or by vocation, we’re acutely aware of the paramountcy of these relationships.

We know how utterly maternal influence shapes lives, and how motherhood can change the trajectory of them.

Away from our lanyards, we need to remember to recognise and appreciate the role of mothers; all mothers.

Millie Glass

As a social worker, the role of your partner is to help people, and to make the world a better place. But it’s no secret that, sometimes, their dedication to their work can be a little overwhelming. Here are 5 ways to know that you’re married to a social worker:

1: YOU’RE CONSTANTLY REMINDED TO “CHECK YOUR PRIVILEGE”

Whenever you complain about something, your spouse is quick to remind you of all the privileges you have that many don’t. You may have thought that having a job, a roof over your head, and food on the table were basic necessities, but your partner makes sure you understand that not everyone has those things. Even if you just want to vent about a bad day at work, your spouse will find a way to turn it into a lesson about inequality.

2: YOUR HOUSEHOLD IS FULL OF FLYERS AND PAMPHLETS

Every time your spouse attends a conference or training, they come back with stacks of flyers and brochures. Your home becomes a mini-library of resources for everything from mental health to housing assistance. You never know when they might need to refer to a resource, so you just let them pile up in a corner somewhere.

3: YOUR SOCIAL CALENDAR IS ALWAYS BOOKED

Between volunteer work, fundraisers, and community events, your spouse is always busy. You’ve learned not to

bother asking them if they’re free on a particular day because the answer is almost always “no.” But you’ve also learned to appreciate the good work they’re doing and the impact they’re making in the community.

4: YOUR CONVERSATIONS ARE FULL OF SOCIAL WORK JARGON

You used to be able to have a normal conversation with your spouse, but now it seems like they’re speaking a different language. Terms like “intersectionality,” “microaggressions,” and “empowerment” get thrown around all the time. You’ve even started to pick up some of the jargon yourself, peppering it into your conversations with friends and colleagues, although you’re not quite sure what it all means...

5: YOUR SPOUSE CAN’T WATCH A TV SHOW OR MOVIE WITHOUT CRITIQUING THE SOCIAL ISSUES

It used to be fun to watch movies and TV shows together, but now it’s a minefield. Your spouse can’t help but point out every instance of racism, sexism, or homophobia on the screen. Even if it’s a harmless romantic comedy, your spouse will find something to criticise. You’ve learned to just nod and agree, even if you don’t really see the problem.

Being married to a social worker can be challenging at times, but it’s also rewarding to see the difference they make in the world. And hey, if they’re grating on you at least you won’t need to spend too much time with them, given they’ll always be at work!

y best day as a social work student wasn’t the usual “happily-everafter” version of events that is usually assigned to a typical ‘best day.’ Undertaking a practice placement within the voluntary sector, in my first year as a student, enabled me to see a completely new side of social work; one that reaffirmed my belief that this was the profession for me.

It was halfway through this first practice placement that I encountered the day that remains etched in my memory.

Allow me to set the scene: an optimistic social work student, ready to take on a

Mhome visit - armed with her notebook (I’ve yet to unlock the awe-inspiring social work ability not to write every single thing down), phone, and a deeprooted willingness to help.

Of course the concept of helping another human is not one exclusively reserved for the profession of social work. Don’t we all want to help someone, given the chance?

WHAT SETS SOCIAL WORKERS APART IS THAT WE STICK AROUND WHERE OTHERS MIGHT NOT. SOCIAL WORKERS ACKNOWLEDGE THAT THEY ARE NOT FREE FROM PREJUDICE OR JUDGEMENT, BUT RATHER THEY STRIVE TO HELP DESPITE BEING RIDDLED WITH THESE.

This was far from the perfect home visit. For the first time, I felt a hostility and resistance that I had almost decided was folklore. Perhaps for the first time in my life, experienced what it felt like to feel truly hated by someone. In my naivety and lack of experience, I had almost convinced myself that I was invincible, immune to any scrutiny or ambivalence.

Every aspect of my practice was suddenly under a burning, fiery lens - my case recording, my ability to accurately recall a conversation from the last session, my ability to diffuse an increasingly hostile situation.

Never mind the fact I was successfully carrying a caseload of six complex cases, this was the be-all-and-end-all of my time as a social work student.

The cruel beauty of this situation? I left it feeling like I had no value as an aspiring social worker. I wasn’t cut out for it, I should just quit, told myself. I’m sure many of you can relate to intrusive thoughts such as these. Imposter syndrome, anyone?

In that moment, those thoughts weighed down on my mind heavier than anything I had felt before. I was suddenly seeing my dream career slip away. Without social work, without this avenue to help, empower, and motivate individuals from all walks of life, what was the point?

The benefit of hindsight is truly a beautiful thing.

FOR IT WAS THAT ONE MOMENT, THAT ONE MOMENT - THAT SEEMED TO LAST FOR HOURS,

BUT IN REALITY WAS ONLY ABOUT TWENTY MINUTESTHAT DEFINED MY IDENTITY AS A SOCIAL WORK STUDENT.

Writing this now makes me smile because if hadn’t experienced that resistance, that fear for my personal safety, and doubt over every ability I had thought I possessed prior to finding myself in that situation, I wouldn’t be the social work student I am now. would never have learnt arguably the most important lesson anyone can learn: not everyone will like you - and that’s fine. My best day taught me that you can go into a situation studied and prepared, but if you can’t accept the universal truth that it won’t always go your way, and adapt, you’ve already lost.

The lesson of that day was more valuable than anything else I have ever learned as a social work student. One of my lecturers likes to tell us “placement is where the magic happens.” I understand this now. I’m immensely grateful for the crippling doubt that washed over me that day, because it made me realise that I’ve always had the magic inside me.

My best day renewed my passion to become a social worker - the best I can be - and if that isn’t the best day a social work student can experience, I honestly don’t know what is.

Thaiba Ayub is currently in her final year of the masters in social work at Sheffield Hallam University. Once she graduates, she hopes to work within children and adolescent mental health services, and child protection.

Thaiba Ayub

do like a night out when the chance arises. There’s nothing quite like a good old knees-up and letting your hair down (or putting it up) on a weekend.

My chances of such jollies are getting fewer and farther between - what with now being on the wrong side of 30 and in a “serious relationship” (his words, not mine) - but when the opportunity arises (mostly hen-dos these days...) I do love to hit the town. Or the festival. Or the bottomless brunch.

But while you can take the girl out of social work, you can’t take social work out of the girl, can you?

This mantra is mostly incredibly useful in helping rein in the former excesses of my university days, and reminding me that Social Work England is always watching. like to imagine them looking

Idown on me, like that big eyeball made of fire from the Lord of The Rings. That sobering thought usually sees me hit the bottom of my bottomless brunch when everyone else is about to order their seventh mimosa.

Just because don’t get drunk (tipsy, sure - surely I won’t get a fitness to practise referral for admitting that!) it doesn’t mean that I don’t end up being around inebriated people.

THIS IS WHEN I LIKE TO DO WHAT I CALL MY ‘STREET-LEVEL SOCIAL WORK.’ IT’S OFF-THECLOCK, IT’S UNPAID, AND IT’S UNREGULATED. BUT, IT’S ALSO PROBABLY WHEN I’M AT MY BEST.

Because the truth is...I’m a social worker and I love giving unsolicited advice to drunk people. Most of the time it’s my friends, but sometimes it’s total strangers I’ve just met. I’ve offered marriage counselling to countless women crying in nightclub toilets. I’ve

mediated way too many arguments (and mostly always stopped them from descending into violence), and I’ve given child custody advice to many a taxi driver.

To most of these people I’m just a friendly face in their time of need. A street-level social worker. A saintly presence in the darkness. The Maisie of mercy who comes into your life at 11:30pm on a Saturday night when you’ve had one too many and are in need of an intervention. There am. mean, I wouldn’t go so far as to call myself a hero. But can see why people might think that way of me; there with my empathy, congruence, solution-focused practice, and a travel-sized packet of tissues when people need saving midway through a weekend session.

Not all social work heroes wear capes. Some of us wear ‘jeans and a nice top’ and are a little merry from their bottomless brunch.

Maisie MacDonald

eing a social worker is a privilege. To be in people’s lives, often at the most difficult and heartbreaking times, to pick through the shards and find the parts that still shine, is a privilege. As social workers, we’re witness to the overwhelming nature of humanity in all of its forms - the good, the bad, the ugly, and the downright nasty - yet people come through the other side.

And there’s always another element to discover. That amazes me every day.

IT’S A HUGE RESPONSIBILITY

Every one of my cases is a complex human being with a family of loved ones, and any number of things going on in their lives at any one time. I feel they live on my shoulders, on my conscience. I might be out for dinner, or watching a film, and suddenly they are in my thoughts, and I’m thinking “I’ve forgotten to do this,” or “I’ve messed up that,” and because of my action (or inaction) somebody may be hurt. They swim into my vision during Coronation Street, and always, always at 3am, sitting bolt upright as realise I’ve forgotten to make that phone call, or fill in that bloody form!

IT’S A FIGHT

Families of those with disabilities have fought all their lives. They have fought for appropriate medical care, for diagnosis, for the right to suitable adapted housing, or to get the right welfare benefits.

When they find themselves face-to-face with social work, they are ready for a fight. And quite right too.

BI am the face of social work, so any resentment or hatred that has built up of ‘authority’ figures, I am the one that represents that. I am the one they fight. The families fight with me, and I fight for the service they should have. It’s an up-hill battle. Everything needs to be justified, explained, evidenced, and captured. My assessment no longer stands alone, I can’t just recommend a service, I have to justify every inch: Why can’t it be met in a different (cheaper) way? What alternatives have been considered? Where is your evidence?

My week is spent in robust risk assessments, lengthy planning meetings, and poring over professional reports, instead of actually spending time with any of these people. When families yell at me for not spending time with them, they’re right. I’m too busy writing about their lives.

IT CAN BE FUNNY

Social workers have a wicked sense of humour, and they need it. You need it when trying to decide if it’s gravy or faeces on the wall.

Or when you knock on a front door, and someone unexpectedly climbs out of the side window.

IT CAN BE UNBEARABLY SAD

When you hear another story of a broken childhood, or when people die (and they do, often) and you go to the funerals, being careful not to cry incase you look unprofessional.

Or when you see how families cope with disability and death and illness and you wonder why they got dealt that hand in life, and you didn’t.

IT’S INCREDIBLY FRUSTRATING

When you realise you can’t make any

sort of real difference to the tidal wave that is crashing down.

When you attend long and useless meetings where everyone complains and nothing changes.

When your colleagues are in tears because they are overwhelmed and tired all of the time. We’re all so tired.

SOMETIMES, IT CAN EVEN BE ETHICALLY CONFUSING

When you are debating whether it’s okay to look after someone’s money, or whether you’re denying their basic human rights by going to court to show that they lack capacity to make their own decisions.

When you need to balance protecting someone with respecting their choices. Something has to give, but what should it be? And how did I come to be the one making those decisions?

“These decisions are too life-changing.”

“I’m not adult enough for this.”

Social work is complex, and hard, and wonderfully funny, and horribly sad. It’s every aspect of humanity, all bundled together and thrown at you, and you have to - have to - catch it...otherwise somebody dies.

So it becomes a horrific game, where we’re always juggling, and terrified of something dropping, because, of course, if it does drop… well we’ve all seen the media coverage. We’re all scared that could be us.

We’re all scared of the media coverage, so we juggle, and we cover our arses, and we visit people, and we write about our visits, and we write about the person, and we input their life stories into neat little boxes on our computers, and we laugh, and we eat lots of cakes, and we cry. A lot.

This is the reality of social work.

Kimberley Martinez

Adult social care manager and best interests assessor

To be an effective social worker, you need to take care of yourself first and foremost.

Social work is such a demanding profession and it can be all-consuming if you let it be. A solid support network is essential.

You need to have a supportive manager who prioritises your wellbeing above work pressures, and colleagues who will be there for you whatever you need. If you’re having a hard day, you need to be able to offload to people who will listen and be non-judgemental. You need colleagues who will make you laugh and keep you upbeat when all you want to do is cry. You also need colleagues who will offer constructive advice when you ask them for help and be a sounding board when you just need to talk out loud. A good manager and a supportive team make all the difference in this job.

In your personal life, you need to surround yourself with family and friends who love you unconditionally and know when to give you space and when to pull you out of a rut. This might sound idealistic, but remember systems theory. We encourage the people we support to surround themselves with positive influences and look after themselves holistically, so we need to practise what we preach! You need to prioritise investing in the positive relationships, re-evaluating draining relationships, and finding a position which offers you that sense of belonging.

Social work trainer, writer, and podcast host

The answer to this is simple. Listen to Thomas Rhett –Simple as a Song.

Steve Wright played it to me this morning on Radio

Two and it’s been bouncing around my head ever since, brightening my day, and putting a skip into my step.

Social workers need small things like this in their day to give them a lift.

A good soundtrack can make everything better. You simply cannot be stressed listening to a poppy, happy, smiley song. This is why I always take Olly Murs with me, and Justin Timberlake, and also McFly. They make everything better.

OF COURSE, HAPPY MUSIC CAN’T REDUCE YOUR CASELOAD, OR COMPLETE ALL OF YOUR PAPERWORK, BUT THAT’S NOT THE POINT. THOSE THINGS ARE MOSTLY OUT OF YOUR CONTROL. BUT YOU CAN CONTROL YOUR SPOTIFY ACCOUNT.

Also, good music is a form of self-care, which is the kind of thing we normally say is important to social workers. But saying ‘you need to take care of yourself’ is a bit wishy-washy, like saying you need to eat less saturated fats and sugar.

We all know we need to take better care of ourselves. The question is how.

The answer is to listen to Thomas Rhett’s Simple as a Song – 437 times if my day so far is anything to go by...

Content editor and independent social worker

Never work evenings and weekends. Only work the hours you are paid for.

That advice may seem harsh and it will perhaps be looked on unfavourably by those in management positions, who see 60 hour weeks as the norm for their salaried positions. There will, rightly, be many frontline social workers who tell me that only working their set hours is impossible given the needs of the people they support.

Indeed there have been many occasions where I have needed to work well over my paid hours, but as I mature in my career see this happening less and less as I am better able to determine what is a true emergency and what is risk-averse professional catastrophising. Constantly working too much is a one-way ticket to burnout. It drives social workers out of the profession, it makes social workers worse at our jobs, it offers a poorer service to the people we support. It also masks the true extent of our workforce issues by giving off the belief that our situations are manageable with the staff and circumstances we have, when the fact is that the system is only kept going through the martyrdom of individual frontline social workers.

If you are unable to complete your work in the hours you are paid, then you are unlikely to be the problem. Never work evenings and weekends. Only work the hours you are paid for (unless there is a genuine emergency).

Vince Peart

Matt Bee

Tilly Baden

Oh, social work, you have been the greatest love/ hate relationship of my adult life.

I qualified just before my 23rd birthday and have now been a social worker for over half my life. It’s never been just a job. It’s part of who am. Over our long and enduring relationship, though, have become a lot of things - a mother, a partner, and a raging perimenopausal mess, and it’s with a heavy heart that have now chosen to say goodbye.

We’ve certainly had our ups and downs. Over these 20-plus years, I have had amazing managers and nonexistent ones. I have had manageable workloads and crushing workloads.

I have completed some inspirational training, and had to do GDPR far too many times, but most importantly have been privileged to work with some of the most amazing children, young people, and their families, and along the way have collected a good friend or two in most places have worked. Recently, with my mum unwell, and my eldest daughter diagnosed with autism, it just felt like something had to give. I was juggling too many balls and one of

them was going to fall, and I was in the fortunate and privileged position thatfor the first time in my life - the ball that I could drop, was work.

I was in a role that was a specialist post, part-time, good salary (well, for social work) in an outstanding local authority, exceptional specialised training to do my role, and a lovely supportive manager. And yet, still felt utterly depleted. It was then that knew the time had come to say goodbye to social work.

SINCE LEAVING THE SECTOR, I’VE HAD SOMETHING THAT I HAVE NOT HAD IN 20 YEARS - TIME. AND WHAT THAT TIME HAS GIVEN ME IS HEADSPACE.

What I didn’t know, until it wasn’t there anymore, was that for 20 years there has been a constant rumination, reflection, and chattering away in the back of my brain.

Have we explored this?

Have we managed that risk?

What are the next steps?

For at least the last five years, if you’d asked me if brought my work home with me, I would have confidently answered ‘no.’ I honestly thought that was the case, but I now know that it was always with me.

BEING CURIOUS IS WHAT SOCIAL WORKERS NEED TO BE, BUT INFORTUNATELY, MY BRAIN DIDN’T SEEM TO KNOW WHEN TO TURN IT OFF.

think over two decades of fighting for the children I have worked with, seeing colleagues burn out, watching caseloads rise, and services deplete, took its toll. went through so many emotions about leaving - losing a part of my identity, feeling that was deserting my profession - but if the last six months has shown me anything, it’s that I am happier without social work. I’m calmer, I’m a better parent, and I’m more present with my friends and family.

I’ve also spent a lot of time thinking about what will do for the next two decades of my working life. Luckily, social work gives you so many transferable skills. You name it, social workers do it - finance, logistics, commissioning, evaluating, assessing, analysis - the list is endless! So that is me, off with my transferable skills to see where the next 20 years takes me. So thank you Social Work, it’s been a crazy ride. We’ve laughed and we’ve cried, but now is the time for us to part ways. I’ll miss you, think.

- From the Ex Social Worker

We are looking for experienced social work practitioners to join our safeguarding teams across Northamptonshire. The teams are supportive of each other, and you will work within a positive, nurturing environment where successes are celebrated (often with cake!) and individuals within the team are supported to grow and develop.

Extensive learning and career development opportunities

Flexible working

A permanent, supportive, and inclusive management team 28 days’ annual leave, plus 8 Bank Holidays (pro rata for part time)

Culture of support and kindness

https://careers.nctrust.co.uk/

As a social worker, what is the one thing you would really like people to know...but you’re not sure how they might take it?

That’s exactly what we asked our social work audience. How many of these do you agree with?

1: “I won’t work harder than my clients.”

2: “There is no one definition or set of parameters for being ‘sober’.”

3: “If the kids don’t want to see their family I won’t force them.”

4: “Closing out an unsuccessful client sometimes is the intervention needed.”

5: “The most powerful tool can give my clients is choice. As long as someone is alert, oriented, and of sound mind, they have the right to choose to live how they want to liveand that might mean being homeless, refusing psychotropic meds, or living in a house full of hoarding.”

6: “Mental health/trauma/addiction/ lived experience explains behaviour, it doesn’t excuse it. People still need to be held accountable.”

7: “I’m pro choice. Forcing people to become parents won’t force them to be appropriate parents.”

8: “People are allowed to be socially awkward and introverted. I can’t and won’t ‘social skills train’ their personalities away.”

9: “BEING HONEST AND PUTTING ‘WEED’ MONEY IN A CLIENT’S MONTHLY BUDGET MIGHT KEEP THEM FROM BECOMING HOMELESS.”

10: “Unless you have a social work degree, you are NOT a social worker.”

11: “I will never lie to a student about the hardships of the role, nor will I hide discomfort from seniority.”

12: “I don’t believe decisions around physically changing their sex should be made by a child living in a state of chaos and confusion.”

13: “Relapse is a part of recovery.”

14: Bad parenting is not abusive parenting. There is a difference.

15: “If you work with other people’s kids, you should be vaccinated.”

16: “I understand that my own mental health is just as important as the mental health of my clients.”

17: “I don’t understand the discouragement around self disclosure in social work. We’re allowed to be motivated by our experiences.

18: “Why is it that so many social workers will step up to defend the decisions and opinions of clients, but so few defend the decisions and opinions of their fellow social workers?”

19: “Some people are beyond our help.”

Every profession has its own unique set of jargon, and social work is no exception. However, for those who are not in the job, these phrases aren’t quite what they might seem at first glance.

While these interpretations may be hilariously far from their true meanings, they serve as a reminder of the importance of the actual terms and principles that guide our work.

So, the next time you hear one of these social work terms, remember that your friends, family, and clients might think they mean something very different!

STRENGTHS-BASED APPROACH

Actual meaning: A social work practice that focuses on the inherent strengths and abilities of individuals, rather than their problems or deficits.

Hilarious interpretation: A competition where social workers arm wrestle their clients to determine who has the strongest grip on life.

CULTURAL COMPETENCE

Actual meaning: The ability to understand, appreciate, and respond to the unique cultural differences and similarities between people, including their beliefs, values, and customs.

Hilarious interpretation: The rigorous study of all the world’s dance moves,

from the Macarena to the dab, to ensure optimal communication with clients from any culture.

BURNOUT

Actual meaning: The experience of chronic emotional and physical exhaustion due to the demands and stress of the job.

Hilarious interpretation: The smoking car tires that can be seen every Friday afternoon at 4:30pm as social workers leave the office just as the out-of-hours weekend duty team kicks in.

CASE MANAGEMENT

Actual meaning: The process of a social worker coordinating and overseeing the provision of services to individuals and families.

Hilarious interpretation: The approach social workers take to cramming their rucksacks, handbags, gym gear, direct work tools, and lunch into the boot of a Fiat 500.

RESILIENCE

Actual meaning: The ability to recover and adapt to difficult circumstances or life events.

Hilarious interpretation: The secret ingredient in a social worker’s coffee that allows them to keep calm and carry on, despite operating on 3 hours of sleep and a diet of sugary carbs.

SELF-CARE

Actual meaning: The practice of taking steps to maintain and improve one’s own mental, emotional, and physical well-being.

Hilarious interpretation: The act of pampering oneself with luxurious spa treatments, such as mud baths and cucumber facials, while simultaneously completing paperwork and making phone calls to clients.

WRAPAROUND SERVICES

Actual meaning: A holistic approach to service provision, where multiple agencies collaborate to provide comprehensive support for an individual or family.

Hilarious interpretation: When a social worker lies at home, on their sofa, rolled up tightly inside a blanket as they watch serial killer documentaries on Netflix while eating a pint of ice cream - looking like a human burrito.

ECOLOGICAL SYSTEMS THEORY

Actual meaning: A theory that focuses on the interconnectedness of individuals, families, and communities within their broader social environment.

Hilarious interpretation: The realisation that you’re just a small part of a giant ecosystem when you’re stuck in a spider’s web at a family picnic.

1: I WANT YOU TO ASK QUESTIONS

If you are not sure about something, ask. Social work is complex, messy, and uncertain. There are so many things that social workers are expected to know, but you can’t know everything, and you never stop learning. Please don’t sit there fretting whether to ask, what you think is, a silly question. Or if you’re not sure, please don’t just guess. You’re not bothering me by asking for help. It’s my job.

2: I WANT YOU TO TELL ME WHAT YOU NEED

Every single person I supervise is different, just like every person you support on your caseload is different.

If the way in which I’m currently supervising you isn’t helping you, then you need to tell me. I won’t be offended. Tell me how you want me to support you and we’ll negotiate a way that works for us both. Communication goes both ways.

3: I WANT YOU TO CHALLENGE ME

I am not always right. Sometimes I make decisions with the best of intentions that don’t work out. If you don’t agree with my advice or don’t think something is working, please talk to me about it. There are respectful ways to challenge others, and I enjoy having professional debates with people in my team. It’s the cornerstone of healthy, reflective practise.

4: I WON’T ASK YOU TO DO ANYTHING I WOULDN’T DO MYSELF

Sometimes I ask you to have a difficult conversation with an individual, family, or professional, or share news about an outcome that is unfavourable. No one likes these conversations, and they can be uncomfortable and emotional.

Delivering bad news in a sensitive way is a key social work skill and it is something that I have had to do countless times myself. I have witnessed some managers ask their staff to have harrowing conversations that I don’t believe they would have themselves and I have called other

managers out on this poor practise.

I want you to know that any conversation I ask you to have, I would be prepared to do myself. If your manager wouldn’t do this, that is a massive red flag.

5: I WANT YOU TO SAY NO WHEN YOU NEED TO

Burnout and stress are frequently caused when social workers say yes to too many things and sacrifice too much of their own health to their work. If ask you to do something that you don’t think you can do without compromising your own health, please say no.

When we were all in the office every day, it was much easier to spot when someone in the team wasn’t coping. However, with the move to so much virtual working, I rely on you to tell me if you’re struggling.

6: WHATEVER HAPPENS, PLEASE BE TRUTHFUL

Everyone makes mistakes. We are human and we are fallible. So, when

something inevitably goes wrong, need you to tell me and be honest about what has happened. The worst thing you can do is lie or attempt to conceal a mistake. Our professional regulator requires social workers to be truthful. No matter how bad you think something is, I can guarantee that it will be 10 times worse if you try and hide it. Come to me, be honest and hold your hands up, and we’re much more likely to be able to fix it if a mistake is caught early and do some sort of damage control.

7: SOMETIMES THINGS ARE CONFIDENTIAL, AND I CAN’T SHARE THEM

Managers are privy to a lot of highly confidential information about their team members and about the organisation. If you ask me about why I’ve transferred several cases away from a team member, or if I’ve heard any rumours about a senior manager leaving, please don’t take it personally if I’m evasive or tell you flatly that I can’t answer you. Trust that the

decisions make are based on needto-know information, and I always have my team’s wellbeing at heart.

8: I’M RELYING ON YOU TO GIVE ME THE RELEVANT DETAILS

When you discuss a case with me, often have not met the person myself and am basing my advice on the information you give me.

Presenting key case information is a skill that social workers develop over time, but it’s one that is so important. Please don’t assume that I will remember crucial details from a discussion you have had with me several weeks ago. No one’s memory is that good! Refresh my memory and go through all the relevant information again if you’re asking me to make a new decision.

The last thing I want to do is make a decision based on partial information that you have assumed I already know.

9: SOMETIMES I MUST TOE THE CORPORATE LINE

No one comes into social work and wants to be a cog in a corporate machine, but as much as we might want to change the world, sometimes we must settle for changing one life at a time. We are all accountable to those who pay our salaries and that means that sometimes we have to put aside our personal beliefs and do what our employers want us to do.

Sometimes I will have to implement policy I don’t agree with, because I’ve been told to. If it’s lawful and ethical, I will respect the decision, and expect you to do the same.

10: I HAVE YOUR BACK

I care about you! I want you to be successful and I want you to enjoy your work. I fight for you and the people you are supporting.

I haven’t forgotten what it’s like to be a frontline social worker with a caseload and I know the pressures you are all under. try to be the best manager that I can be, and want you to reach your social work potential.

ocial work attracts a certain type of person; altruistic, empathetic and optimistic. We all know the positive attributes of our co-workers, we’re privileged to see them in action. There is, however, a dark side to those of us that enter into this profession - at least in my experience. And no, it’s not the barely concealed bags under our eyes come 3:30pm on a Thursday.

It is, in fact, a somewhat unhinged sense of humour that seems to permeate every team I’ve ever worked in…the well-bonded ones, at least.

Anyone in our role can recognise it; it’s the kind of humour that would leave your grandmother reeling and have your mother wondering where she went wrong. It surfaces predominantly under pressure, and the influence of a Friday-night glass of wine, alongside the more emotional side of our characters, otherwise kept under wraps whilst offering tissues and tidbits of advice during our working days.

DEADPAN EXPRESSIONS, SALACIOUS STATEMENTS, AND SARCASTIC RETORTS ARE AS ESSENTIAL TO SURVIVING SOCIAL WORK AS OUR EMPATHY, COMPASSION, AND IDEALISM.

Arguably even more so, given the former don’t tend to contribute to burnout in the same way the latter do.

SIt’s not just our work and personal lives that need a fine balance - our mental and emotional facilities do too. Which is why the works-do usually results in the kind of frivolity that borders on facetious therapy.

Sitting with one of my friends last week, recounting the woes of our working days together, I realised that this extends far beyond our own vocation, too. My friend works with adults in dementia specialised care - which, for the record, is both well on par with our role, and has been a stark reminder on more than one occasion as to why I couldn’t work in adult services.

Having picked my friend up, and headed back to my house (because socialising with other humans at this point of the week is beyond the masochistic tendencies that led me to social work) we wiped away tears of mirth as our conversation turned to the usual run-downs of our working weeks.

It did strike me, after recounting what amounted to a skit involving a care plan, a meeting, and a seriously stressed service manager, that this particular style of comedy when experienced by the masses, would lead to angry mobs braying about disrepute.

This ultimately culminated in Spotify getting hit up to play some Adelewho also drinks wine - with the view that this would suitably unleash the emotional backlog we were holding on to, without calling into question whether our moral compasses were permanently damaged by our jobs. The thing is, though, if you take a step

in to any social work office - particularly one under imminent threat of Ofsted or in the siege of an influx of preproceedings (because they do seem to come in waves) and alongside skyrocketing caffeine consumption and a sudden surge of chocolate consumption - you won’t be able to miss the gallows humour rolling across the hot desks.

Our collective tendency to make light of the macabre isn’t cause for concern: it’s a coping mechanism. Though it does seem to have become both a coping mechanism and an involuntary reflex for myself at this point.

UNLIKE SOME OF THE PAPERWORK WE’RE MANDATED TO COMPLETE OF A DAY, DARK HUMOUR IS INVALUABLE TO US AS SOCIAL WORKERS AND, BY EXTENSION, TO OUR CHARGES.

It enables us, as individuals, to complete a cognitive reappraisal and change our perspective. Altering our viewpoint from one of stress laden threat detection to wry amusement serves to make the things we experience in our working days easier to manage.

Because supervision generally produces more anxiety than it assuages when we’re working with trauma, neglect and abuse daily. Admittedly, some of that anxiety stems from realising “I should not have said that” when the dark humour receives a concerned look over the template, rather than a knowing chuckle.

Millie Glass

hursday night, as I was drowning in paperwork and case files, my husband tried to calm me down and lighten the mood by blurting out the unthinkable: “Babe, social work seems pretty easy. You just talk to people all day, right?”

I had to stop myself from chuckling before I realized he was dead serious. Oh, sweet, innocent love of my life, you have no idea.

You see, my husband is a computer programmer - a brilliant one by all accounts - but when it comes to understanding the world of social work, he’s got the whole thing twisted. Despite the fact we’ve known each other since we were in high school and have been married for 11 years, he’s still oblivious... mainly thanks to HIPAA. Bless his heart.

Yes, I talk to people all day. It’s a huge part of the job, but it’s far from the only

Taspect. We social workers wear many hats. We’re therapists, mediators, and advocates. We’re basically superheroes without the capes.

TAKE LAST WEEK, FOR INSTANCE. IN A SINGLE DAY, I JUGGLED HELPING A SINGLE MOM FIND AFFORDABLE HOUSING, MEDIATED A SIBLING RIVALRY THAT WOULD GIVE THE KARDASHIANS A RUN FOR THEIR MONEY, AND COUNSELED A TEENAGER BATTLING ADDICTION. BUT SURE, BABE, SOCIAL WORK IS JUST ‘CHATTING WITH FOLKS...’

Now, let’s talk about the emotional side of things. I’ve learned to cope with the emotional toll that social work can take, but my husband has seen firsthand how it can affect me. He’s the one who has held me when I’ve come home crying after a particularly heartbreaking case, or when I’ve been so frustrated could scream.

Despite all of this, he still thinks it’s easy. Perhaps it’s because I make it look effortless. Or maybe it’s because

he’s never had to be on the front lines of the heartbreak, the struggles, and the resilience that I witness every day.

So, my dear husband, I challenge you to join me for a day at work. I promise I won’t put you in charge of anything too serious, but I think it’s time you had a taste of what social work really entails. And after that, if you still think it’s a walk in the park, I will gladly eat my words.

Until then, I’ll keep doing what do best: helping people, making a difference. And my husband will keep doing what he does best: writing code, being adorably clueless about social work, and loving me despite my occasional eye rolls at his misconceptions.

After all, love is about embracing our differences, right? So here’s to us: the social worker and the computer programmer, finding our way through life’s complexities together. And the next time my husband thinks social work is easy, I’ll just remind him of the time he tried to teach me to code.

Trust me, he’ll think twice.

Ashley Campbell

Social workers: we are the unsung heroes of society, tirelessly working to help those in need. But we don’t just make great contributions in the real world; we also make for some excellent television and film, so grab some popcorn, put your feet up, and prepare for a delightful journey through the world of social work on the screen.

KIRI (2018)

This Channel 4 miniseries follows the life of a dedicated social worker named Miriam, who becomes embroiled in a child abduction case of the titular Kira. With a strong dose of wit and drama, this show provides a realistic portrayal of the challenges faced by social workers in our everyday lives. It also shows the extra effort we make in our line of duty and the personal toll our struggles take on us.

I, DANIEL BLAKE (2016)

Directed by Ken Loach, this film tells the heart-wrenching story of Daniel Blake, a middle-aged widower who needs the support of a social worker after suffering a heart attack. Poignant and humorous in equal measure, the movie offers a candid look at the way social workers support people in need to help them navigate the complexities of an adversarial welfare system.

SHAMELESS (2004-2013)

This darkly comic TV series chronicles the lives of the Gallagher family who live on a council estate in Manchester. Social workers play a key role in the show, tackling issues like drug addiction and child neglect with a hearty dollop of dark humour.

THE PURSUIT OF HAPPYNESS (2006)

In this heartwarming film, Will Smith stars as Chris Gardner, a struggling salesman who becomes homeless with his young son. A kind-hearted social worker helps them navigate the labyrinthine bureaucracy of social services, providing an insightful look at the vital role we play in supporting vulnerable individuals.

ORANGES AND SUNSHINE (2010)

Based on a true story, this film follows the tireless work of British social worker Margaret Humphreys, who uncovers a government conspiracy involving the forced migration of thousands of children from the UK to Australia and Canada.

THE A WORD (2016-2020)

This touching TV drama centres on a young boy diagnosed with autism and the impact it has on his family. A social worker becomes a key player in helping the family navigate their new reality, providing both practical support and emotional guidance.

THE SECRET LIFE OF US (20012006)

This Australian drama series features a social worker protagonist, Kelly, who works in a Melbourne community centre. The show’s sharp wit and complex characters offer a nuanced portrayal of the highs and lows of working in the social care sector.

SHORT TERM 12 (2013)

Set in a group home for troubled teenagers, this critically acclaimed indie film stars Brie Larson as a young social worker trying to help the people she supports to overcome their traumatic pasts.

THE DUMPING GROUND (2013PRESENT)

This British children’s series is a spinoff from the much-loved children’s drama Tracy Beaker Returns. Set in a children’s care home, the show follows the lives of the residents and staff, including social workers, as they navigate the challenges and triumphs of life in the care system.

PRECIOUS (2009)

This powerful film stars Gabourey Sidibe as Precious, an abused teenager living in Harlem. As Precious tries to break free from her harrowing circumstances, a compassionate social worker, played by Mariah Carey, steps in to support her.

here are many things you’re in danger of coming out of your next Supervision with - more stress, more cases, more responsibility, to name but a few. That is, unless you’re very careful not to utter any of the following statements...

1: “EVERYTHING IS UNDER CONTROL”

Do not say everything is under control. For a start, this is a lie, and one that your supervisor will see right through because no social worker ever has everything under control. Better to suggest that you are ‘managing okay.’ Terminology like this is reassuring to a supervisor because it sounds like you are working well within your limits.

But also make sure you rearrange your supervision at least seven times beforehand, and arrange for your mobile to ring numerous times throughout the meeting, to drive home how busy you are, and ensure you don’t get landed with another halfdozen cases.

T2: “I HAVE EXPERIENCE OF… <INSERT SUBJECT MATTER HERE>”

It doesn’t matter what the subject matter is, or how much experience you have, as far as your supervisor is concerned you are now their ‘go-to’ person, and you will receive any case where your experience can be counted on. Other members of the team will be directed to you for advice, and you will be forwarded a range of news items, research papers, and circulars by email, all with the tagline: ‘Thought you might be interested in this…’

3: “I’M JUST GETTING TO IT”

Usually, you will say this in relation to submitting overdue mileage forms, booking TOIL, completing e-learning, or updating CPD records.

Don’t say it. They know it’s not true.

4: “OF COURSE I READ THAT CIRCULAR EMAIL FROM THE FIRECT/SENIOR MANAGER”

See above. You’re fooling nobody.

5: “WHICH CASE DO YOU WANT TO START WITH?”

Don’t let your supervisor choose where to start with your cases. They will always go for the toughest one first -

the one that is causing you the most sleepless nights.

You will then discuss it for the next 16 hours. Then you’ll have no time to discuss anything else, and leave with a lengthy new list of things to do.

6: “THE REASON I MISSED THAT DEADLINE IS…”

Be careful what reason you give for missing deadlines.

The best ones are to blame government cutbacks, the underfunded social care system, staff retention issues, burnout rates, the paperwork, and the shoddy computer system.

7: “YES, I NEED TO WORK ON MY TIME MANAGEMENT”

If you find yourself saying this, you’ve not paid enough attention to the previous point. The problem is not your time management; it’s the computer. It is ALWAYS the computer.

8: “TELL ME MORE ABOUT THAT CASE I WORKED WITH PREVIOUSLY, THE ONE THAT HAS JUST BEEN REFERRED BACK INTO THE TEAM...”

Congratulations. You’re about to get another case.

Matt Bee

Taylor Gilbert

need to make more money. I didn’t go into this profession because wanted to be rich. I wanted to help people. I still want to help people. But I need to make more money.

I really love what I do. I have been working here for years. I love my clients and my coworkers. I would hate to leave. I feel an obligation to stay because I have been here for so long. I know this place inside and out. My coworker told me I should get a second job. A lot of my coworkers have second jobs. don’t want to get a

Isecond job. I’m too tired from working one. I want to spend my time off doing things that I love, not working more. It’s really sad that, even though we have Master’s degrees, we are still struggling financially.

I know my agency is a nonprofit, and they don’t have much money to pay me, but life is getting more and more expensive. Groceries keep going up, and my landlord is raising my rent next month. But honestly, I should feel grateful because I make more money than many of my clients. I shouldn’t be complaining. I have shelter and money to buy food. I am very privileged. But I still need to make more money. Maybe I should move somewhere less expensive? All my friends and family

are here, though. have a community here. don’t want to leave, but I don’t think this is sustainable. I’m not able to save, and I haven’t been putting any money away for retirement.

I know that I should invest my money for retirement so that I don’t have to rely solely on income from social security. learned that retirement will likely be the biggest expense of my life. But I don’t have any extra money to invest.

I have so much student debt and I am so grateful for the student loan pause. I hope we can get some loan forgiveness this year. That would seriously be life-changing. If we have to start paying on our loans again this year, I will need to get a second job, or

a different job altogether. My friend from grad school says there are better paying jobs than the one that I am in now. She says I should ask my boss for a raise. I’ve already done that. My boss says there is no money for raises. We didn’t even get a cost-ofliving raise this year.

I wonder how my other classmates from grad school are doing, and how much money they’re making? We never talked about money, salaries, or financial literacy in grad school. I wonder why we didn’t. Are other people struggling as much as me?

IS IT

WRONG OF ME TO WANT

MORE MONEY? LIFE KEEPS GETTING MORE AND MORE EXPENSIVE. I FEEL GUILTY ABOUT

WANTING TO MAKE MORE MONEY, BUT WHY DO I FEEL GUILTY?

My best friend says that advocate for everyone else, and that it’s time for me to start advocating for myself. think I agree with her. I guess you could say that, for me, increasing my income would be a form of self-care.

Self-care. Self-care. Self-care.

I heard that too many times in grad school. How can I engage in self-care if I’m worried about paying my bills? Money affects us and everyone we work with. Why didn’t we talk about that in grad school?

I love my coworkers and my job, but I need to make more money. have to keep reminding myself that it’s okay

to find another job that pays more. I would say the same thing to a friend or a client.

I am nervous to learn a new position, but I need to take this leap for myself. This is me prioritising my needs. I deserve to be able to save and invest for my retirement. I deserve to feel secure about money.

I hope my boss understands when I put in my notice this week. Today, I officially accepted a job that is going to pay me more money.

Taylor Gilbert is a medical social worker, based in the Pacific Northwest, with almost five years of experience post grad school. She believes social workers deserve to feel financially empowered.

he email dropped into my inbox in the middle of a regular workday. The sender was a name I recognised, the daughter of a client had met a couple of years earlier, and its message stopped me in my tracks: ‘I thank you from the bottom of my heart for so many things,’ it began.

I remembered the client and her daughter well. This lady’s elderly mother had been referred to our hospital social work team two years before and allocated to me as she had suffered a severe stroke, and I was the social work contact on the stroke ward. When I first met with her daughter, I remember she seemed extremely defensive. It seemed clear she didn’t want me there, and I knew there would be a good reason for her feeling the way she did, so I initially concentrated on actively listening to her, and working to try and build a rapport.

TIT WAS AT LEAST A WEEK AFTER MEETING HER THAT SHE FINALLY REVEALED TO ME THAT SHE FELT THE HOSPITAL HAD WRITTEN HER MOTHER OFF; TELLING THE FAMILY SHE NEEDED TO GO INTO A NURSING HOME, WHEN THE DAUGHTER FEARED HER MOTHER WOULD LOSE THE WILL TO LIVE IN SUCH A STERILE ENVIRONMENT, AS HER MIND AND PERSONALITY WERE LEFT UNAFFECTED BY THE STROKE.

The daughter wanted better for her mother, and her frustration with me was indicative of that.

I strongly advocated for her mum to receive longer intensive rehabilitation, whilst up against firm colleague reticence that she was ‘bed blocking,’ given that there were vacancies in nursing homes. I was told in no uncertain terms to find her one such placement. However, I kept my big girl pants on and dug my heels in to fight for my client. The lady was eventually discharged from hospital to a cosy residential home, where she would

be able to recover and rebuild her stamina.

Many months later, when this email dropped into my inbox, the daughter’s gratitude was evident, and so heartfelt.

‘You came into our lives when it mattered, you believed in us, and helped us in an optimistic and practical way,’ she continued.

‘You restored my faith in humanity when it had started to erode.’

So often, those words - thank you - are something we say, almost in passing, or hear in the course of a busy day, but how often do we really take them on board? Humans seem to have an instinctive response to dismiss compliments, and I’ve seen plenty of social workers who - when clients or relatives thank them - reply with a wave of the hand and a “no need,” “it was nothing,” or “I’m just doing my job.”

This time, however, sitting at my desk, I let the words wash over me. I reflected on the ethics and values I had armed myself with as I fought to ensure this client was treated with dignity and

respect, that her wishes were listened to, in the face of all opposition.

I did not go into social work to make friends. Where we live and how it makes us feel should never be underestimated, and - where possible - the client’s wishes should always be taken into consideration. Of course felt proud as I read this woman’s words, but also felt sad that she was losing faith in other professionals she had come into contact with.

‘Thank you deeply and sincerely for… well, for being YOU!’

As I read this unexpected sentence, I was overwhelmed by the impact of their words - this woman was thanking me for being me, a unique individual within a system. So often in this job we focus on the uniqueness of our clients rather than the uniqueness of ourselves, which makes no sense.

WE ARE THE GREATEST ASSET IN OUR OWN SOCIAL WORK BOX OF TOOLS BECAUSE WE ARE AS UNIQUE AS OUR CLIENTS.

The greatest thing we have to offer is our own humanity - a listening ear, our compassion, even our own experiences.

The email continued: ‘The hospital assumed that I was just the wimpy daughter, crying, worrying and living at home. Thank you for seeing us as human beings rather than numbers; seeing beyond illness and disabilities; for giving me (and my mother) the confidence and courage to look and move forward, knowing we had such first-class support and care from you.’

I WAS VERY TOUCHED BY THIS STATEMENT, BUT AGAIN COULDN’T HELP BUT FEEL DISMAYED THAT MY THOUGHTFUL TREATMENT OF MY CLIENT AND HER DAUGHTER STOOD OUT SO MUCH FOR HER BECAUSE IT WAS SO DIFFERENT TO THE NORM OF WHAT THEY’D EXPERIENCED. IT REMINDED ME OF HOW IMPORTANT PERSONCENTRED CARE REALLY IS. .

The daughter signed off by saying: ‘I will never forget your kindness. You are

a truly special person.’

Of course I was left humbled by this lovely compliment, but it also affirms for me how important simple acts of kindness in our roles can be, especially for people who are going through difficult times, as so many of the people we encounter are.

I learnt from this email that, as social workers, our normal jobs are anything but ‘normal’ to the people we help; they really can make all the difference to someone at a difficult time.

I now make it a point to keep my clients at the very centre of all I do. When I finish working with a client, I always ask them and their families if they are happy with the outcomes of our time together, and if there is anything I could have done differently for them. I believe this is something that enhances my everyday practice. And it’s all due to this unexpected reflection, which came from a simple ‘thank you,’ which turned out to be far from simple, and honestly means more than I can say.

Lynda Sullivan

Solicitor Nicola Wheater takes us on a whistle-stop tour of interim orders

WHAT IS AN INTERIM ORDER?

An order imposed by the adjudicators on an interim basis which can restrict or stop a social worker’s practice for a period of up to 18 months.

It is designed to guard against alleged risk whilst Social Work England substantively investigates concerns raised in connection with a social worker’s Fitness to Practise.

WHAT IS THE PURPOSE OF THE HEARING?

To determine whether an interim order is necessitated on the following grounds:

1. For the protection of the public

2. In the best interests of the social worker

Prior to a Hearing, Social Work England will confirm the ground(s) upon which the interim order is being sought to the social worker.

WHAT HAPPENS AT A HEARING?

At a Hearing, Social Work England’s advocate will make oral submissions regarding the factual particulars of the case, the reason(s) why an interim order is required, and the preferred interim order sought.

Once the advocate’s submissions are complete, the adjudicators may ask the advocate questions. The social worker, or the legal representative instructed on their behalf, will then make oral submissions. This is the social worker’s opportunity to put forward all relevant information concerning their case, highlighting the relevant documents

they rely on, and confirming why an interim order is not needed e.g. how the alleged risk is being reduced or has been eliminated. Once again, there will then be a chance for the adjudicators to ask questions, before they adjourn to make a decision in private.

Once the decision is made, and written up, the Hearing will resume and the decision will be announced.

WHO WILL BE PRESENT DURING THE HEARING?

There will be at least two adjudicators, usually three, on a Panel and they will be a mix of lay and social work members. The adjudicators will be assisted by a legal adviser.

A hearings officer will also be present to provide assistance to the Panel and potentially a transcriber to transcribe the hearing. This is in addition to Social Work England’s advocate, the social

worker and their legal representative where applicable.

WILL MEMBERS OF THE PUBLIC OR JOURNALISTS BE PRESENT?

No, the Hearing is held in private. However, the outcome of the Hearing will be published on Social Work England’s website.

CAN I SUBMIT DOCUMENTS TO THE ADJUDICATORS?

Yes, a social worker can submit documents for the adjudicators’ consideration. The type of documents depends on the nature of the case and what the social worker is trying to demonstrate.

Social workers should note, however, that the adjudicators will not make determinations of fact at the Hearing. They will only determine whether an interim order is required based

on the information placed before them. Therefore, it is useful to obtain legal advice regarding the relevant documents to be submitted so as not to adversely impact the case holistically.

Obtaining legal advice can also provide a social worker with an objective opinion as well as the support required during the course of a Hearing.

WHAT SANCTIONS CAN BE IMPOSED?

The adjudicators have three options available to them at a Hearing:

1. To impose no order

2. To impose an interim conditions of practice order

3. To impose an interim suspension order

An interim conditions of practice order means that conditions will be imposed against a social worker’s registration

which they must comply with. Examples of such conditions can include:

• Providing a written copy of the adjudicators’ conditions, within a stipulated timeframe, to a social worker’s employer, a locum agency or out of hours service the social worker is registered with or a prospective employer.

• Working with a workplace supporter/ supervisor to formulate a personal development plan to address the social worker’s practice shortfalls and provide a copy to Social Work England.

• [In Health cases], allowing Social Work England to exchange information with a social worker’s medical supervisor regarding their treatment, Fitness to Practise, and compliance with the conditions imposed.

Nicola Wheater

Naturally, the conditions imposed by the adjudicators will be relevant to the Fitness to Practise allegations raised against a social worker. Where a social worker receives an interim suspension order, this means that they are unable to work as a social worker for the duration of the interim order.

THIS IS THE MOST SEVERE INTERIM ORDER WHICH CAN IMMEDIATELY BE IMPOSED BY THE ADJUDICATORS AND THE RAMIFICATIONS FOR A SOCIAL WORKER CAN BE IMMENSE.

This is why legal advice should be obtained in connection with a Hearing or meeting so social workers can put forward their best arguments, the relevant documents they rely on, and best present their case to avoid the imposition of an interim order.

WHEN DOES THE INTERIM ORDER TAKE EFFECT?

An interim order becomes effective the day it is imposed by the adjudicators.

WHAT HAPPENS AFTER THE HEARING?

Where an interim order is imposed, the order will be reviewed every six months thereafter, until the order is revoked, to ascertain if the order is still necessitated on the grounds stipulated above. During these reviews, which are likely to take place as ‘meetings’ (e.g. the adjudicators considering the matter on the papers alone), further documents can be placed before the adjudicators including written submissions confirming the social worker’s current circumstances and all pertinent information regarding

compliance with the order.

During a meeting (unless a hearing is specifically requested), the adjudicators can decide to:

1. Revoke the interim order

2. Revoke or vary conditions within an interim conditions of practice order

3. Maintain the interim order

4. Replace an interim conditions of practice order with an interim suspension order and vice versa

Where an interim conditions of practice order is imposed, a social worker will be required to comply with the conditions and this will usually include reporting requirement(s) to Social Work England (see above for examples).

WHAT HAPPENS IF THERE ARE CHANGES IN MY CASE?

If there are changes to a social worker’s case, after an interim order is imposed and/or in between reviews, the social worker can apply to Social Work England for an early review of the order. This is particularly useful where new information comes to light which has a direct bearing on the necessity of the interim order imposed.

Again, legal advice can assist a social worker to understand what information is necessary to be submitted and the relevant legal submissions to be made. Where a request is made, Social Work England will determine whether an early review is required.

WHEN DOES THE ORDER END?

An interim order stays in place until either:

• The 18-month period expires

• The order is revoked by the adjudicators at an interim order’s review hearing/ meeting

• The final order is imposed by the adjudicators or the case examiners However, it is worth noting that Social Work England can apply to the High Court to extend an interim order where Social Work England requires further time to conduct their investigation. However, this is not usual practice and can be challenged.

WHO IS NOTIFIED OF THE OUTCOME?

Where an interim order is imposed, the following persons will be notified of the outcome:

• The social worker concerned

• The social worker’s employer or for whom they provide social work services

• Any other regulatory body the social worker is a registrant of (therefore, it’s best to get in there first and make the relevant declaration)

• The complainant who raised the Fitness to Practise concerns against the social worker

CAN I APPEAL THE DECISION?

Yes, an interim order can be appealed to the High Court. The deadline for submitting an appeal is 28 days from the date the interim order is imposed. However, submitting an appeal to the High Court takes time and is expensive, and therefore obtaining legal advice prior to a Hearing or meeting, thus reducing the risk of an interim order being made in the first place, is the most effective course of action.

This quick whistle-stop tour of interim orders has hopefully shown social workers that these Hearings are not something to be feared but can be successfully navigated with legal advice.

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Dive into our resources round-up - whether it’s out now, or coming soon, here are a few books we think you should be getting your hands on…

am a social worker. When I speak in meetings, people listen. My suggestions are taken seriously, and my point of view recognised as that of an experienced practitioner.

My assessment of a situation is welcomed, and when others disagree with me, their explanations as to why are considered and respectful, and our discussions undertaken with the understanding that we are two professionals with a shared aimwhether or not we currently agree on the best way to achieve it.

What, though, if your job title isn’t relevant? What if you are just ‘Mum?’

My eldest child has been open to social services as a Child in Need for over a year. I had been fighting for this to happen for some time, and it took a

Iseries of referrals from other agencies, such as the police as their contact with my troubled child increased, to get this. I welcomed their input, assuring my husband that now, at last, things would happen. Our son would get the support he needed. All of us would have to put the work in, but all of us would benefit.

assessments, chaired these meetings, or drawn up these plans more times than you can remember in your own practise: you are on the other side of the table now. You are just ‘Mum.’

AS

WE ALL KNOW, THE SYSTEM AND ITS PROCESSES CAN BE INTIMIDATING AND MYSTIFYING TO THOSE NOT WORKING IN IT. I DID NOT EXPECT ANY OF THESE BARRIERS TO APPLY TO ME. WHY WOULD I BE SCARED OR CONFUSED BY A SYSTEM I KNEW WELL?

I speak the language. I know the processes, and yet very early on, the power imbalance was made acutely clear. As a child’s social worker, you are taken seriously. As their parent, you are not. It doesn’t matter whether you speak the language. It doesn’t matter whether you have undertaken these

At one meeting, I learned in passing of a serious concern raised by an education professional, and shared with my son’s social worker some months before. The response to my asking why had never been informed of something so relevant to my son’s wellbeing was one of confusion. “We told his social worker,” the practitioner said. I pointed out that my son was not subject to any order, that his father and I held Parental Responsibility, and that it was us with the primary duty to keep him safe. She shrugged.

At the next meeting, I learned that my son’s diagnoses were wrongly recorded. When I pointed this out, one practitioner said to another “we will have to check out what Mum is saying.”

Also inaccurately recorded were the dates and durations of the episodes he

had most recently been missing from home. The glances between attendees when I explained this were telling. I was being one of those difficult parents. I was making things harder for everyone. Knowledge can be a dangerous thing. My own practise means I am more aware than many parents of the perils faced by children who live the way my son does. I know about the risks, the indications that things are happening which cannot be ignored.

I know my son, too. know that his ability to work out what someone wants from him is well-developed. I know just how good he is at finding the right words to make someone go away and look no deeper than the picture he has presented to them. It takes more than the early chapters of guides on how to connect with troubled young people to develop the tools needed to really build a meaningful working relationship with him; to listen well enough that you hear what is not said, as well as the words he offers you.

I HAD THOUGHT, NAIVELY, THAT THE PRACTITIONERS WORKING WITH MY SON WOULD VALUE WHAT I WAS ABLE TO TELL THEM. BUT THE TRUTH IS THAT, ONCE YOU ARE ‘MUM,’ EVERYTHING YOU SAY IS INTERPRETED DIFFERENTLY.

If my son’s life was presented to me in my professional capacity, believe I would come to the same conclusions, raise the same concerns, offer the same assessment of need and risk, and suggest the same interventions.

I am confident that whilst I may be professionally disagreed with, would be taken seriously. Practitioners would talk to, rather than about, me in meetings. The default would be to believe my information was accurate.

I rarely share with those working with my son what my professional background is: when I do, the tone changes, the dynamic shifting. It is startling to realise the effect of letting

people know that I have experience of their side of the table. MY OWN PRACTISE WILL IMPROVE AS A RESULT OF MY EXPERIENCES. NOT ONLY WILL I CONTINUE TO ENSURE I LEARN AND USE THE NAMES OF THE FAMILIES AND CARERS I WORK WITH, I WILL CHALLENGE OTHER PROFESSIONALS WHO FAIL TO DO SO.

will work harder to ensure that families who offer their views can be confident that their input is valued. will remember, when sit on our side of the table, what it is like to be on the other. And I will do my best never to make anyone feel the way I have felt so often in this past year. There is more to partnership than declaring it exists. Too many parents know that, for all the talk, in the eyes of those on the other side of the table, they are just ‘Mum.’

Elljay Dee

ou do not need me to tell you that social work is a demanding profession that often sees us working with vulnerable clients, some of whom may be dishonest or misleading. Not only will you have all seen this in your practice or placements, but you will have seen many horrific news stories about what happens when disguised compliance and evasion result in children being hurt or murdered.

Whether we like it or not, dealing with dishonesty is therefore an inherent challenge in social work practice that we all must face. However, as with all challenges, it is one that we can overcome with knowledge, empathy, practice, and application. The obstacle can become the way.

I have developed my own six-point way of working with people who may be dishonest or misleading, and hope you find it as useful in your practise as I have in my own.

1: UNDERSTAND THE REASONS FOR DISHONESTY

Before addressing the issue of dishonesty, it is crucial to understand the reasons that may lead clients to lie to social workers, such as:

• Fear of judgment or repercussions

• Protecting oneself or others

• Mental health issues

• Substance abuse

• Being the victim of abuse or coercive control

• Previous negative experiences of professionals

YUnderstanding these underlying causes can help you develop empathy and tailor your approach to suit each individual’s circumstances.

Remember that good people can do bad things.

2: ESTABLISH TRUST AND RAPPORT

Establishing trust is a fundamental aspect of any therapeutic relationship, particularly when working with clients who may have a history of deception. Rapport-building techniques, such as active listening, empathy, and maintaining a non-judgmental stance, can help create an environment in which clients feel comfortable disclosing sensitive information. My training as a counselor was incredibly beneficial in building upon my experience and expertise in this area and I would strongly suggest considering this if you have the chance.

3: ENHANCE YOUR SELFAWARENESS AND EMOTIONAL INTELLIGENCE

Developing self-awareness and emotional intelligence can help you better detect deception and better understand your client’s needs. This may involve reflecting on personal biases, understanding emotional cues, and practicing self-regulation to avoid emotional reactions that may interfere with the helping process. Reflective supervision and peer supervision can be great tools to use in building your skills in these areas.

4: UTILISE RELEVANT ASSESSMENT TOOLS

When faced with suspected dishonesty, we should employ suitable assessment tools to gather accurate information in an objective fact-based manner.

In my own practice, I will use tools such

as the ACEs questionnaire, self-esteem scale, drug and alcohol screening tool, and Barnardo’s DVRIM to help establish an evidence base for concerns. Used in conjunction with the client’s own subjective narrative, these can help establish more of an evidence base for our assessment.

5: COLLABORATE WITH OTHER PROFESSIONALS AND CHECK RECORDS

Collaborating with other professionals - such as police officers, teachers, or medical professionals - can be invaluable in managing dishonesty in social work practice.

Interprofessional collaboration facilitates the sharing of expertise, resources, and perspectives, leading to a more comprehensive understanding of our client’s needs and the development of effective intervention strategies.

Cross-referencing records held by different organisations can also be incredibly useful too, as it allows us to build a picture of what is known to have happened and how this might differ from the client’s own recollections.

6: IMPLEMENT A STRENGTHSBASED APPROACH

Focusing on our client’s strengths and resources, rather than their deficits, can encourage honesty and promote a more positive therapeutic relationship. By emphasising clients’ resilience and problem-solving skills, we can help empower them to take responsibility for their actions and work towards achieving their goals.

This approach also shows that we trust people and should give those we support the confidence that we are working with them and for them, not against them.

Vince Peart

ith so many podcasts out there competing for our attention, it can be tricky to choose a new show to invest our valuable time in.

In the words of my good friend, and fellow columnist, Matt Bee: “Most social work podcasts make me want to drive into a tree.” I must agree, there is a lot of drivel out there. The last thing I want to listen to on my way home is someone with the personality of a soggy biscuit drone on about another practice model or policy.

Fortunately, my fellow columnists and I have sifted through the society and social science charts and picked out our favourite social work-related podcasts that we think our readers will enjoy.

1: SOCIAL WORK RADIO

A bit of ...*ahem*... shameless self-

Wpromotion here, but Vince Peart and I host a weekly social work podcast called Social Work Radio. On this show, we chat about all sorts of issues that matter to real world social workers. From politics to policies, from dating disasters to ethical dilemmas, we share our views, thoughts, and stories from our personal and professional lives. A mixture of comedy and tragedythere is something for everyone. We’re friends in real life, so our show is a genuine conversation, and the banter is real. New episodes are released weekly on Friday mornings.

2: UNLOCKING US WITH BRENÉ BROWN

No social work list would be complete without an honourable mention to the world’s most famous social worker. Brené Brown is the queen of storytelling and makes her research findings accessible and applicable to the real world. If you love her books, her podcast will be a safe choicecombining conversations with special guests, and personal and professional

stories from her own life.

3: SOCIAL WORK SORTED: THE PODCAST

In this podcast, Vicki Shevlin, the face of Social Work Sorted Training and Consultancy, provides helpful tips and guidance for newly qualified social workers and students. Vicki predominantly focuses on the child protection field within the UK, but her advice can be applied to all social work disciplines. Vicki is great at answering queries which commonly worry new social workers and reassures her listeners that they are not alone.

4: WORK SLEEP REPEAT

This is one of Matt Bee’s recommendations. Whilst not specifically about social work, this podcast shines the spotlight on workplace culture, psychology, success in business, and common work-related topics which can easily apply to our profession. There’s a reason why it’s so popular and near the top of the charts. Entertaining and educational.

5: THE GUILTY FEMINIST

This is one of my favourites. Deborah Francis White is hilarious and down to earth in her quest to normalise the challenges that women face when trying to be good feminists. There’s no shame in cringing at the inevitable hypocrisies we make; being a feminist in the 21st century is tough. She normalises doing our best even if we can’t all live up to the legendary Suffragettes. She’s also brilliant live - I thoroughly recommend buying tickets if she’s at a venue close to you.

6: THE SAVVY PSYCHOLOGIST’S QUICK AND DIRTY TIPS FOR BETTER MENTAL HEALTH

Host Dr Monica Johnson takes the science of psychology and explains the ‘why’ behind emotions like joy, anger, fear, trust, and anxiety, and helps you better understand the relationships you form with your friends, family, coworkers, and yourself. If you want some bitesize snippets of psychology to educate and inspire you, this podcast is

perfect for you. If, like me, you have the attention span of a gnat, these quick 10-15-minute episodes are ideal, and useful enrichment for CPD.

7: THE SOCIAL MATTERS PODCAST

In this podcast, three friends, Nadia, Fran, and Eugene, discuss current societal issues and debate realworld ethical dilemmas. They’re all social workers and they share their perspectives on current affairs in an entertaining, informative way. Their banter and rapport make this podcast an enjoyable listen.

8: THE BUNKER

Social work is a political profession. Whether you like it or not, what happens in the House of Commons, House of Lords, and Number 10 directly impacts on our work. With a 24-hour news cycle and lightning-fast changes, this politically independent daily podcast helps you keep up to date with the most recent political happenings in bitesize chunks.

9: RICH DEVINE’S SOCIAL WORK PRACTICE PODCAST

Rich’s podcast is about practicerelated issues, self-development, and transformation in the field of child protection social work. He talks about assessment tips, direct work, and overcoming complex issues such as compassion for parents versus the safety of children. Our content editor Vince is a particular fan of this podcast, labelling Rich “the best commentator I know on the subject of child protection social work.”

10: MIND-FULLY HEALING

Hosted by Licensed Trauma and Anxiety therapists and social workers Micheline Maalouf and Nadia Addesi, this podcast navigates common mental health topics by posing a question and unpicking complex topics such as trauma responses, attachment, and relationships. Again, whether applying the learning to yourself or the people you support, there are some good nuggets of information in this podcast.

Tilly Baden

Should you write down the rude words said by the family you work with? I mean the full word exactly as it was said? Does it not matter how rude and inappropriate it was? Or would you just use the initial letter, assuming the reader will know what it means? - Shauna

hank you for raising such an interesting topic. It is one that many of us face on a regular basis in social work and yet, despite its common nature, one that we rarely see discussed. So let us grasp that nettle and do so today.

Personally speaking, I tend to judge the context in which swear words and curses were used before I consider whether/how to record them. If someone am supporting swears frequently, as a matter of course and out of habit, then I am unlikely to record such words in my case notes; my feeling being that colourful language is the norm for that person, yet would look jarring and offensive when set down in case notes.

TIf someone I am working for does not frequently use bad language, but does so in moments of frustration and upset, then I will make a judgement call on whether their comments need to be recorded word-for-word.

Many of us will curse in times of stress and, unless it adds something to the context of what they were explaining, I’m unlikely to feel a need to write down swear words in such a setting.

WHERE I WILL ALWAYS RECORD SWEAR WORDS IS IF THEY ARE SAID IN THE CONTEXT OF THREATRES AGAINST PEOPLE, ABUSE, AND IF A VERY YOUNG CHILD IS USING THEM.

I will also always record swear words if a child has shared with me that a parent or adult in their life has used them in their vicinity.

As to how record these words, I will write out the full word as it was said.

GIVEN THE HORRIFIC THINGS WE HAVE TO RECORD IN THE LINE OF DUTY, I HARDLY THINK IT OFFENSIVE TO WRITE OUT A WORD EXACTLY AS IT IS SAID.

Swearing in the context of threats and abuse may be contested in court, or used as evidence to support care planning. With this in mind, believe it is important to ensure accurate and full case recording, which includes writing down words exactly as they are said. While this is how I approach my practice, and I have never been criticised for it, I would, of course, advise you to speak to your line manager about your own departmental practices. They may have specific guidance on such matters. - Vince

Social Work Supervision