ROOF LEAK SERVICE AGREEMENT
ROOF LEAK SERVICE AGREEMENTS
The best way to deal with a leaking roof is to plan for it before it occurs. If your roof leaks unexpectedly, how can you ensure a prompt response from a reliable contractor when you need to prevent water damage to your facility and its contents? Roth, a Sodexo company, offers roof leak service agreements that provide for timely response to leaking roofs at any time, day or night. Guaranteed.
PROTECTION WHEN YOU NEED IT WITH NO UPFRONT CHARGES When you’re faced with a roofing emergency, the riskiest way to locate a contractor is to start calling contractors until you find one that’s available at that time. Will they be experienced with your type of roof? Will they inadvertently create more damage or void your existing roof warranty? How long will you have to wait?
Regardless of whether you have one site, a regional portfolio or a national facility footprint, Roth offers a roof leak service agreement that can bring certified roofing technicians to your door 24x7 any time you have a leak problem. Our service agreement program is approved by virtually all major roofing manufacturers and meets their warranty requirements—so you can be confident that your repair will be performed to the OEM standards.
Repairing leaks and performing preventive maintenance on your roof can result in significant savings.
The program offers five defined levels of service—and it gives you the flexibility to determine the urgency of your situation at the time of your call. Is it an emergency? Depending on the service level you select, a technician can be on site in less than four hours. And there’s no upfront cost to you.
PREDICTABLE COSTS FOR UNEXPECTED SERVICE CALLS A Roth service agreement establishes a “Not to Exceed” cap for any future service visits, so you’ll never be caught by surprise by an unexpected bill. The service technician will perform repairs up to the agreed-upon amount and advise you if additional work beyond the cap may be needed. At that time, you may choose to authorize any additional work. With a Roth service agreement in place, you gain the value-added benefit of having one of the most notable roofing service experts in the country oversee the quality of your repairs at no additional fee. Roth also builds an online history for the site based on any inspections or repairs that are performed. This additional “intelligence” provides an excellent foundation for better planning and resolution of your roofing needs. Our experience shows that a well-managed roof leak service program can reduce the number of roof leaks by more than 50 percent. To enroll in the program, you’ll simply provide this information:
ROUND-THE-CLOCK DATA ACCESS AND REPORTING Roth provides a secure, proprietary web portal exclusively for customers to aid in cost analysis, budget planning and decision making for your facilities. At www.rothservice.com you’ll find: n Historical
inspection report details for all locations, including digital photos
n Project
history and relevant rendered images
n Roofing
repairs and expenditures by location or portfolio
n Roof
warranty management assistance from Roth
n Real-time
technical data provided by certified field technicians
n Connection
to your Roth service team
n Site
plan and general mapping of the site to be covered under the agreement
n A
maximum “Not to Exceed” (NTE) repair limit, so we can begin repairs upon arrival
n Any
warranty information for proper deployment and management of the roof leak service
The roof evaluation team also assembles and reviews any available roofing background information, including roof leak logs, repair history, roof issues, as-built drawings and warranties.
rothservice.com
ROOF LEAK SERVICE AGREEMENTS
BENEFITS OF A ROOF LEAK SERVICE AGREEMENT n Cost-effective
bonding for the scope of work. Affiliate qualifications and performance are reviewed and audited annually, at a minimum.
method of ensuring prompt service
response
OTHER AVAILABLE ROOFING SERVICES
n Minimizes
unplanned business interruptions due to leaking roofs
n Ensures
In addition to roof evaluation services, Roth offers a full complement of roofing services, including:
repairs are made by certified technicians
n Roof
n Maintains
compliance with roof warranty, reducing cost of repairs/replacement
n Minimizes
likelihood of serious damage to facility and
contents n Extends
n Certified
Safety and security are essential parts of our service delivery. To become part of Roth’s national affiliate network, affiliates must pass an extremely stringent qualification process. This includes an evaluation of their safety and performance records as well as proper
Roth, a Sodexo Company 855 SodexoE
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n Preventive
maintenance services
decades of roofing experience and contract management
Roth has more than 90 years of proven experience in the roofing industry, and our certified roof technicians are fully trained in the roofing systems of all major manufacturers. Utilizing GPS-enabled tablet PC’s, technicians provide prompt, real-time data downloads of all information to a web-based portal site available to you 24x7.
Industrial
and construction services
n Nine
TECHNICAL EXPERTISE AND SAFETY SECOND TO NONE
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n Design
WHY ROTH FOR ROOFING SERVICES?
the life of your roof and facility assets
Commercial
evaluation services
installer for all major roof systems
n Certified
roof designers who ensure optimal design and unbiased evaluations
n Comprehensive
network of Roth-certified technicians, specifically trained to provide unbiased roof evaluations
n More
than 4,500 clients with 600 million square feet of roof surfaces
n Proven
operational expertise to industrial, commercial, institutional, governmental, educational and retail facilities across the country
n A
local presence that understands your needs—backed by the power of Sodexo’s global business brand
Institutional
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Contractors
3847 Crum Road
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Youngstown, OH 44515-0209
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[855 763 3963]
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Engineers
solutioncenter.usa@sodexo.com RLSA-SS-1212