Part II
Please read each scenario and select the appropriate policy within the Patient Bill of Rights Act that applies to each scenario. For each scenario, describe in a paragraph why that specific policy in the Patient Bill of Rights Act is critical for demonstrating integrity within the medical assisting profession.
Scenarios:
1. Donna Jackson’s physician, Dr. Jones is retiring and is recommending that Donna continue services with Dr. Smith who also works in the same office. Donna is not comfortable with Dr. Smith and would likethe option to select her own physician.
D. Choice of Providers and Plans Policy – Consumers have the right to receive accurate, easily understood information and some require assistance in making informed health care decisions about their health plans, professionals, and facilities.
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