OL 125: Personal Development Plan – SWOT Analysis (Milestone Two)
Student Name: Date: 09/14/2016
Strengths (What do I do well?)
I have excellent customer services skills. I listen to what the customer has to say and then logically work them through to a resolution.
I get along well with everyone I meet. I amable to appreciate and respect diversity in all areas of my life. Even if I don’t like someone I will treat them with honesty and respect.
Finding efficiencies and process improvements is a strength. I am often asked to assist other teams when they are completing process evaluations.
I have a very strong work ethic. I always go above and beyond. Not because I’m asked to but because I feel like things should be done at a level of excellence.
Weaknesses (Where can I make improvements?)
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