Case Study: Moss and McAdams Accounting Firm (graded)
The Moss and McAdams Accounting Firm case study, on pages 92-94 of the text, is a case of organizational structure and culture clash that has created problems in the organization and for a new project manager.
Answer the questions at the end of the case, being as specific as possible. Use the facts of the case to support your answers. When you answer these questions, think about the roles of each of the players: Sands, Palmer, Olds, and Crosby. How did each of them contribute to this situation?
1. If you were Palmer at the end of the case, how would you respond?
Palmer should have voiced his concerns regarding spreading his project members to thinkacross other accounts. As soon as Palmer recognized the problems he should haveaddressed the issue.
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