Final Project One – Milestone One Cherish Barlet Dr. Bekim Belica OL-215 Principles of Management Southern New Hampshire University November 09, 2018
OVERVIEW: (SOUTHWEST AIRLINES)
Southwest Airlines was first incorporated in 1967 as Air Southwest Co., it wasn’t until 1971 that Southwest Airlines changed its name to the well-known airline name and began service.
In the beginning, the airline only served 3 Texas cities, with only three airplanes. Today they serve 99 destinations within the U.S. and 10 international countries, with over 700 airplanes in their fleet.
They also employ 57,000 people at Southwest Airlines.
MISSION STATEMENT
Southwest Airlines mission is “dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit”.
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