Engstrom Auto Mirror Plant is a privately-owned business based in Richmond, Indiana that manufactures mirrors for trucks and automobiles.
Engstrom currently employs 209 people and the plant is led by manager Ron Bent and assistant plant manager, Joe Haley.
Engstrom is a certified supplier for a local Toyota plant, however, Bent and Haley are currently facing productivity and product quality issues.
These issues appear to stem from Engstrom’s stale and mismanaged Scanlon plan.Engstrom implemented a Scanlon plan shortly after Ron Bent assumed the role of plant manager.
The goal of the plan is to compensate employees for “working smarter” and improving the operations of the business.
A key tactic of the Scanlon
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