Organizational behavior (OB) is founded upon human interaction within an organization. The very nature of OB and human interaction is often the cause of conflict.
Conflict varies in size, cause, occurrence, and other aspects and is usually unique to each organization, with the only commonality being that conflict is inevitable.
Actually, while conflict is inevitable, researchers have found that conflict can have a positive influence on the success of an organization if it is what is considered ―healthy‖conflict.
Of course, it is easier to identify the ―unhealthy‖conflict that plagues many organizations and results in things like poor performance, lack of long-term success, stalled change, or inability to change, in addition to many other factors.
In order for a leader to fully resolve conflict and
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