85% of our learning is derived from listening
An interesting or starting statistic
Audience involvement
A compelling story or anecdote
A relevant simile or metaphor
SLIDES
Operations Management
–Managing all the activities involved in creating value by producing goods and services and distributing to customers–Characteristics of a changing environment
–Focus from efficiency to effectiveness
–Efficiency:
Producing output or achieving a goal at the lowest cost
–Effectiveness: Using resources to create value by providing customers with better goods and services(The more efficient and effective you are the more you minimize your costs)
(You have to balance that without becoming overly cost conscious)
–Focus from goodsto services
–Focus from mass production to mass customization
–Mass customization:
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https://www.solvedcollegepapers.com/product/acct-140-45-acct140-45-acctg8