SOOYEON HAN design + workplace strategies portfolio
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SOOYEON HAN 1712 Hasbrouck Apartments, Ithaca, NY 14850 sh626@cornell.edu 443 883 5387
EDUCATION Cornell University│College of Human Ecology Ithaca, NY MS candidate in Human & Environment Relations, Aug 2016 Concentration in Environmental Psychology & Minor in Real Estate BS in Design & Environmenal Analysis, Sep 2011 - May 2015 Concentration in Interior Design Danish Institute for Study Abroad Copenhagen, Denmark Study Abroad, Jan - May 2014
SKILLS & CERTIFICATION Computer Proficiency AutoCAD, Google SketchUp, 3ds Max, Rhinoceros 5, V-ray Adobe CS6 Illustrator, Photoshop, InDesign Microsoft Office Word, Powerpoint, IBM SPSS Statistics Certification EDAC (Evidence-Based Design Accreditation & Certification)
RELEVANT COURSEWORK Workplace Strategies Studio Problem-Seeking through Programming Design UX with Technology Studio Disruptive Design Competitions Studio Virtual Experience of Design Environments Interior Materials and Sustainable Elements Design Graphics and Visualization Design Methods Research Methods
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RESEARCH PROJECTS
PROFESSIONAL EXPERIENCE
Master’s Thesis Research Ithaca, NY MS candidate, Aug 2015 - present
Cornell University Ithaca, NY Teaching Assistant, Jan 2016 - Present
Investigate the impact of face-to-face interactions on different types of problem-solving in collaborative work environments, using wearable social sensing devices.
Assist in teaching two courses: Studies in Design Thinking and Furniture as a Social Art.
Palliative Care Ithaca, NY Research Assistant, Sep – Dec 2013 Illustrated and presented design guidelines for the palliative care patient room with evidence-based design features. Ergonomic Design Ithaca, NY Research Assitant, Feb – May 2013
Researched literature on musculoskeletal discomfort and injuries that are reported by hospital workers and case studies on successful ergonomic designs.
COMMUNITY INVOLVEMENT Korean Student Association Ithaca, NY Marketing Chair, Sep 2014 - May 2015 Secretary, May 2012 - May 2014 Designed T-shirts to celebrate Hangul Proclamation Day. Took minutes after weekly meetings and organized social events, such as orientation, semiformal, and tournaments. Gamma Chapter of Alpha Phi Omega Ithaca, NY National Service Fraternity Member, Sep 2012 – Dec 2013 Organized a weekly card-making event to send cards to children hospitals, military, and retirement homes. Design Connect Ithaca, NY Designer, Jan - May 2013 Identified and analyzed problems of the town of Waterloo, NY. Illustrated design alternatives that improve the existing signages, murals, and parks to provide an incentive for people to visit the town.
United Nations New York, NY Intern, Jun - Jul 2015 Designed and published Everyday Cards enlisting 10 responsibilities that the Office for Disarmament Affairs fulfill to promote peace and security. Designed 5 display boards for the exhibit on International Day for Total Elimination of Nuclear Weapons. Sorted over 700+ books, 200+ artworks, and selected best 50 pieces for the UN Secretary General Ban, Kimoon ’s exhibition in South Korea. CJ Group China Headquarters Beijing, China Design Intern, Dec 2014 – Jan 2015 Analyzed spatial strengths and identified problems of CJ Food World (Tiananmen and Lido), TOUS les JOURs (Wangjing, Huacai, Shijingshan, Carrefour), and Bibigo (The Place). Presented marketing strategies for the CJ Foodville branches by improving visual attractions of the interior space. Analyzed two commercial cosmetics stores based on AIDA marketing strategies. dLib (design and material library) Ithaca, NY Student Manager, Feb 2013 - May 2015 Organized lunch & learn events in which the representatives of material companies present their products and form networks with students. Implemented monthly display themes for the material samples. Created posters for school events. HAEAHN Architecture Seoul, Korea Intern, Jun - Aug 2012 Drafted floor plans and built digital models to explore ideas for space planning of the apartment construction project.
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Table of Contents Design for People THE SPOT
Workplace Strategies 1 RE-ENGINEERING XRAISE
Workplace Strategies 2 WORKPLACE DIAGNOSIS TOOL DEVELOPMENT Cross-cultural Approach REHABILITATION CENTER
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Sustainable Design for the Future EVOLVING ESPALIER
Culturally-hybrid POP-BLUE CHAIR
Watercolor CAPTURING MOMENTS
Design for People
renovating and rebranding Martha’s cafe
THE SPOT
Ithaca, NY │ group work
Martha Van Renssalaer Hall, the main building of College of Human Ecology at Cornell University, has been renovated in several phases, and Martha’s cafe is also an area of interest. With the addition of the Commons, students from across campus are now attracted to come to Martha’s, bringing about a need and opportunity to rebrand the cafe, innovate the customer experience, improve the flow, and increase the volume of people in and out of the cafe, especially during peak hours. Among four different angles to approach this project, the focus of our design was “people.” We systematically tackled issues, through literature reviews, surveys, observations, and interviews, and redesigned in the humancentered perspective.
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The plaza is a community space that combines nature, food, entertainment, and seating off of a main street. THE SPOT is the food vendor in this public plaza, serving to gather and enage the people of Human Ecology. Inspired by William Whyte’s public space analysis, we are transforming the terrace level of Martha Van Rensselaer Hall at Cornell University into a public plaza to create a unique destination that attracts crowds of people to socialize, collaborate, relax, and eat.
PROCESS │In response to staff’s desire to work more efficiently, we streamlined the menu offerings and the process for making them. The menu references street food, with all offerings served on skewers. Each skewer is composed from a set kit of parts to simplify prep processes, streamline ordering and preparation, and offer delicious and healthful variety.
1 Prep Create + mix seasonings with freshly chopped ingredients
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2 Assemble + Stor
Create menu options from 5 d cheeses, 5 proteins, 5 vegetable and 2 rotating specialty ite
ELEMENTS OF A SUCCESSFUL PLAZA based on William Whyte’s work on public spaces Food | Good, reasonably priced food Street | Located directly off of the street Seating | Movable chairs and tables Triangulation | Focal points + entertainment Water | Provides white noise + privacy Trees/Canopy | Shades + filters light Sun | Able to pass through trees
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different es, 5 fruits, ems.
3 Grill Cook hot skewer menu options on the grill as they are ordered. Pre-cook meats as necessary.
4 Serve
5 Dress
Add a base item, greens or Customers add any of the 5 self-serve options of sauces grains, to thecontainer. outside the pick-up window.
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Workplace Strategies 1
re-engineering & re-imagining workplace
XRAISE
Xriase│ group work
Xraise is the Outreach program at Cornell Laboratory for Accelerator-based Sciences & Education. Xraise provides design-based and student-centered learning opportunities. The current space the Xraise program occupies is a doublewide trailer called the eXploration station. Although the team enjoys the space, the space is not used to its best efficiency. Therefore, Xraise has requested to re-engineer the space to address a critical functional issues (layout & zoning, storage, work collaboration and privacy needs, and easy conversion) and re-imagine the space to more effectively support the mission of the program and its image to public. The goal of this project was to present two-phased design recommendations for the eXploration� which would become tidy and professional, yet inviting, dynamic, and engaging.
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EXECUTIVE SUMMARY
EXISTING CONDITION
Introduction This project addresses current space issues with the Xraise eXploration Station, as identified through interviews and observations. In response to these current design challenges, a two-phased design plan and space management suggestions are proposed. Methodology We began by informally observing the space and formulating interview questions based upon these observations. Interviews and behavioral observations with different user groups were subsequently conducted. Based on this data collection, as well as a review of literature on workspace design for collaboration and case studies of similar science museums and maker spaces, design guidelines were generated. Summary of Findings Users of the eXploration Station experience issues in the following areas: inefficient storage, insufficient acoustical privacy, lack of natural light, and inflexible furniture. These issues create difficulties in conveying a professional public image to visitors. Recommendations Based on the space issues identified, design guidelines are proposed, based around the concept of conversion. “Conversion” was conceptualized as pertaining to 4 major domains of the eXploration Station: storage, multipurpose space solutions, office space solutions, and materials. Recommendations for these domains are presented in two phases, one comprised of immediate, economical solutions and one comprised of longer-term, bold solutions.
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inefficient storage 1 lack of privacy
inefficient storage 2 inflexible furniture insufficient daylights
USER GROUPS’ NEEDS
Students Staff freedom & space privacy, supervision & organization
Visitors multimedia & public Image
EXISTING
Material Library Lending Library
Lab / Conference
Erik’s Work Bench
Key: Lines
Office
directly adjacent access not adjacent [no line]
Kitchen
no relationship
adjacency diagram of the current eXploration station
blocking diagram of the current eXploration station
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major structural changes. The key of this recommendation is the suite of convertible storage PHASE 1 any solutions that will increase the storage capacity of the eXploration Station and meet several Phase 1 provides economical solutions that can be implemented immediately without requiring
Recommendation
different needs identified, including storage for workshop materials, completed projects, and works-in progress. In addition to increasing storage options, each storage is designed in a way that solves functional needs of the space, such as efficient circulation, collaboration and privcy needs, easy conversion of the public section of the space (from workshop for students to conference room for professionals).
STORAGE SUITE│DIY approach
1 sliding shelf
2 rotating shelf
storage utilizing PVC pipes
storage for 3 tray-like works-in-progress
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quick conversion from workshop space to conference room through the proposed storage solutions’ convertible functions
Erik’s work station material library
restrooms
multipurose space
office kitchen
lending library
N SCALE 1:200
partitions between each workspace to accomodate both private work and collaboration when necessary
color-coded storage system in the lending library
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2 illustrates ideal, bold solutions that entail a higher budget and more physical changes to PHASE 2 Phase the building structure. The flexible communal space near the front of the building should be utilized
Recommendation not only as a workspace, but also as a reception area. Modular furniture and movable partitions
support its conversion between these dual functions. This welcoming and professional semi-public area is adjacent to kitchen amenities, and features modular lounge furniture to encourage casual conversations between staff and visitors. Its location allows for close supervision of the workshop area. The back office, presented as a “hot desking” environment, is a private area in the rear, providing a quiet space for individual work.
The main room will maintain an open layout to foster a feeling of community, allow for users to share ideas, and view the work that others are doing (Becker, 2007).
The kitchen has been minimized to a snack bar, which acts as a barrier between the storage area and the lounge area.
Erik’s work station
restrooms dark room
material library
kitchen
multipurpose space
lounge
The storage area is open to the front multipurpose space, encouraging students to help with cleanup, lightening the staff’s workload.
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Movable soundabsorbing partitions between the office space and the workshop space are available, providing auditory and visual privacy between zones.
lending library
office Individual workstations and group meeting areas are provided in the office area as well as the kitchen to support both collaboration and casual conversations All windows are (Hua, Loftness, Kraut, unobstructed, allowing & Powell, 2010). for more natural light, which is thought to facilitate productivity gains (Whole Building Design Guide, 2016)
N SCALE 1:200
workshop
conference
MULTIPURPOSE SPACE│ conversion from workshop to conference space by inserting desks to walls
current circulation paths
improved circulation paths
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SEMI-PUBLIC LOUNGE│ collaborative work, close supervision of the workshop, reception area
quick and easy conversion of the space with modular furniture
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BACK OFFICE│ private area, quiet space, hot desk, traditional assigned workspaces if preferred
LENDING LIBRARY│ color-coded storage system SPACE MANAGEMENT│ expedited process of searching materials through phone application
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Arcadia DOMO modular furniture suite
BuzziScreen
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Workplace Strategies 2
Workplace Diagnosis
TOOL DEVELOPMENT
Rand Corporation│ group work
The following multi-method toolkit has been developed to evaluate the redesign of an office at Rand Corporation. This toolkit may be used for a post-move study comparing outcomes from the control group and the newly designed office to determine if the company should move forward to implement this redesign approach at other sites in the future. The desired organizational goals to be supported by this redesign are presented as follows: 1. Protection of distraction-free solo work 2. Increase in support for collaboration (both formal teamwork and informal interaction) 3. Improvement of real estate efficiency
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Survey Parameters
Sample Items
Visual Privacy
- How would you describe your feelings regarding the movement of colleagues within your worsktation while you are...? (1=very welcome, 7=very disruptive) a. individual focus work b. conference calls c. virtual collaboration d. sending email / online chat e. others
Interpersonal Distance
- Team members were located too far from one anotehr to move the project along expeditiously (Akgun et al, 2014). (1=strongly disagree 7=strongly agree)
Perceived Support for Collaboration
- The arragenement and furniture of our work area supported our team’s effectiveness. (1=strongly disagree 7=strongly agree)
Distraction Level
- I am able to concentrate fully on my job when I am at work. - I am easily distracted by background noise. (1=strongly disagree 7=strongly agree)
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New Formula Parameters
Sample Items
Noise Mitigation
- overall coverage ratio of sound absorbing materials on all surfaces (walls, partitions, ceiling) in the office - specific coverage ratio of sound absorbing materials for each location (kitchen, open plan office, conference room, solo work room, hallway)
Visual Privacy & Visibility
- percentage of area that used transparent material (glass) as the partitions and interior wall between group work stations and a hallway (transaprent area/total area x 100%)
Office Density
- employee-desk ratio (additional way to think about space efficiency)
Behavior Observation
Social Sensing Badges
Parameters
Procedure
Parameters
Procedure
Interaction Patterns
- On a floor plan, interaction patterns will be marked while observing. The black dots represent seated people, open dots standing people, and the circles are drawn around talking groups to keep in track the patterns of unplanned informal interactions.
Interaction Patterns
Each employee will wear one social sensing badge around his/her neck. The infrared sensor embedded in the device will collect data on who talked (face-to-face) with whom.
Visual Privacy & Visibility
The data sheet includes five items (thirteen observational terms) to record employee behaviors: room occupancy, reduction of visual exposure, sitting posture, laptop screen position, and sitting position; two additional items indicate features of the room: type of room, and possibility of visual exposure
Office Vacancy
a) average number of employees working in the office each day b) the time period with the largest number of employees working c) the time period with the smallest number of employees working
Sound Meter Parameters
Procedure
Noise Mitigation
Using a phone application “SoundMeter,� sound level data will be collected cost-effectively. Ambient noise readings will be taken at specific workstations, including workstations in the center of the office, workstations next to hallways and the main entrance, workstations in the open plan office, and solo workrooms. the highest and lowest reading will be recorded by employees.
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Activity Log
Check-list
Parameters
Sample Items
Parameters
Procedure
Satisfaction with Work Environment (Collaborative)
- How many hours do you work collaborately per week? ___h/week - How many hours do you spend in meeting spaces? ___h/week
Dedicated Space for amenities
Compare the job performance and satisfaction level of employees between control and pilot groups to determine the effectiveness of having a dedicated space for amenities.
Satisfaction with Work Environment (Solo)
- How many hours do you work individually per week? ___h/week - How many hours do you work in solo workstation per week? ___h/ week
Hot Desking System
Compare organizational outcomes between control and pilot groups to determine the effectiveness of implementing hot desking system.
Office Vacancy (real estate efficiency)
- Note the locations (in office/at home/third space) you worked for which hours. Office ___h/week Home___h/week Third Space ___h/week
Scheduling System
Compare organizational outcomes between control and pilot groups to determine the effectiveness of implementing scheduling system that allows employees to reserve “flex offices.”
Sample Items Supporting Organizational Data from Rand
Information Request 24
- Company’s annual performance assessment - Client feedback - Number of published papers dlownloads of papers - Scheduling system data (downloads of people)
Sustainable Design for the Future
the garden bridge treehouse
EVOLVING ESPALIER London, UK │ group work
This work was the submission to Triumph Architectural Treehouse Award Competition. The goal of the project was to design a treehouse that can be located on the proposed ‘The Garden Bridge’ across the river Thames in London. The treehouse would provide an elegant and inspiring space for visitors or crossers to retreat, relax for lunch, dinner, drinks, special romantic or simply for leisurely pursuits such as reading, drawing the cityscape or simply daydreaming short-time retreat for relaxation.
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Evolving Espalier GROWING WITH THE GARDEN BRIDGE Imagine a treehouse. Literally, a tree house. The term treehouse has become synomous with a structure that is attached to a tree and expanded to include luxuries of the home. However, think of the treehouse of childhood. It was a simple cube or a platform composed of wood panels wacked together. Or, if one strips it down to the essentials, it really could just be a nice branch that was wide enough for someone to sit on with leaves for covering and shade. It was a hide-a-way to immerse in nature, write in a diary, or people watch like a bird. The treehouse changed over time. If it was raining, it was not safe to climb but it still provided covering from the raindrops. Filtering sunlight through the canopy casted beautiful patterns across picnic blankets. During autumn, the treehouse was a jumping platform into a pile of leaves. As the tree grew taller, that branch became perfect for attaching a swing. The tree was a marker for those moments in life from etching a heart and initials into its bark to “Can you believe when we first planted this thing it could not even stand on its own?� Based on the memories of childhood and change of time, Evolving Espalier frames the growth of nature and its visitors. It supports and emphasizes the short-term changes in weather to the long-term changes in the trees. Espalier refers to the trellis or the frame on which a plant was trained to grow on one plane as well as the training of plants and the plants themselves. This espalier is one that doesn’t train the plants to grow, but one that is shaped by the plants that grow into it. Espalier begins as a framework for the trees and plants. Over time, change is celebrated and witnessed as vines interweave the trellis, moss grows on the wood, or the metal ages. Years pass and the trees will become the walls and ceiling as branches grow through the frames. Each unit is unique to itself depending on how the plants decide to grow.
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SEASONAL STAGES ELEVATION SCALE: 1 : 128
FALL 2015
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WINTER 2016
SPRING 2020
SUMMER 2050
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Mature trees provide covering and shade from spring to autumn. Additionally, they create decorative patterns onto the deck as sunlight filter through.
Perforated panels shade the deck until the trees fully mature. They become accessible in the future as trees grow tall and strong enough to climb on.
Glass panels allow light through when sunny and the observation of droplets and watter ripples when raining. Pools of water remain after the rain stops due to the indentations. Vines grow along trellis and frames up to the perforated panels to create a naturally encased tree house structure and immersive nature experience.
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Cross-cultural Approach
drug & alcohol rehabilitation center
NISUS
Ithaca, NY │ individual work
The goal of this project was to design a rehabilitation center for the drug and alcohol addicts. The project includes medical, residential, and social sectors of the rehabiltiation center. Patients’ privacy is strictly protected and residential area on the second floor is gender-specific.
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Different flooring materials based on functionality. Earthy tones in general to provide a comfortable, residental atmosphere.
grace under
Pressure The design of this healthcare facility strives to mediate both internal and external pressures by providing a sense of spatial grace: this concept aligns with the twelve steps of alcoholics anonymous, which acknowledges the need for higher power as a mediating component of recovery. EXTERNAL PRESSURE As a positive force pushing inward, external pressure is exerted by an institution as it regulates and structures a patient’s recovery from a serious health crisis. INTERNAL PREESURE Often perceived by a patient as a negative force, it is manifested by a patient’s use of drugs and alcohol. The notion of external and internal pressures is both physically and symbolically implemented in the space. The contour of walls protrudes in and out, and on the second floor, there is a rock garden. Acupuncture - cure through the pressure points of feet - is introduced as a natural therapy for rehabiltiation.
STAFF LOUNGE
RECYCLE COUNSELING
External and internal structurally expresse the space.
MEDICAL SUITE RETAIL CONFERENCE ROOM DINING
RECEPTION & WAITING AREA
PUBLIC
ADMINISTRATION
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SEMI-PUBLIC PUBLIC PRIVATE SEMI-PUBLIC ELEVATOR/STAIRWAY PRIVATE CIRCULATION ELEVATOR/STAIRWAY CIRCULATION
Partitions for each unit provide a sense of enclosure.
Stairs only used in emrgency. Medical area is completely isolated with walls and restriction on the use of this stair to provide patients with a sense of privacy and security.
Every single room is on the perimeter to maximize both patients’ and employees’) access to natural lights.
l pressure ed throughout Conference room tilted to 8 degrees (same angle in opposite direction from an east wall) to add tension in the space.
FIRST FLOOR AXONOMETRIC VIEW
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KITCHENETTE
LAUNDRY MALE SUITE
GROUP COUNSELING LIVING ROOM
LOUNGES
NURSE’S STATIONS
PUBLIC SEMI-PUBLIC ACTIVITY ROOM
PRIVATE ATRIUM (ROCK GARDEN)
FEMALE SUITE
ELEVATOR/STAIRWAY
PUBLIC CIRCULATION SEMI-PUBLIC PRIVATE ELEVATOR/STAIRWAY CIRCULATION KITCHNETTE & ICE CREAM SHOP
LAUNDRY &
RECYCLING ROOM
GROUP COUNSELING 1
ELEVATOR
LIVING ROOM
MALE’S SUITE
MALE’S LOUNGE
FEMALE’S LOUNGE
GROUP COUNSELING 2
NURSE STATION 1
NURSE STATION 2
SUSTAINABLE FEATU FEMALE’S SUITE
ACTIVITY ROOM
ROCK GARDEN
green floors low-flow toilet
shared chase wa natural lighting recycling room
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i s us REHABILITATION CENTER
second floor living room & rock garden
URES
all
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First Floor
OFFICES dreamweaver sand whisper (renewable resources) mohawk
DINING & ASSEMBLY barley - mct 707 (natural linoleum) forbo flooring systems
EXAM ROOMS lunar blue 51932 (recycled content) armstrong
CIRCULATION russian cypress 2786 (GREENGUARD IAQ certified) noraplan environcare™
Second Floor
LIVING ROOM cotswold - mct 793 (natural linoleum) forbo flooring systems
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BEDROOMS garden villa bald cypress (recycled content) mohawk
ACTIVITY ROOM natural oak - lonwood dakota (recycled content) lonseal
Furniture
culturally-hybrid
POP-BLUE CHAIR This project was to design a culturally-hybrid chair that maintains 30 percent of the existing features of a selected chair and redesign the rest. My design consists of the remnants of red-blue chair, designed in 1917 by Gerrit Rietveld, and combines elements of two 20th century European movements, the De Stijl movement of 1920s Netherlands and the Memphis-Milano of 1980s Italy.
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Pop-Blue Chair 5-33/64” x 5-5/8” x 4-19/64” The Red Blue Chair, designed in 1917 by Gerrit Rietveld, represents one of the first explorations by the De Stijl art movement in three dimensions. Rietveld’s design concepts were influenced by Piet Mondrian – geometric ordering of space derived from cubism, the use of the rectilinear designs, and primary colors. With sensitivity to contrast and balance, I created a culturally-hybrid chair, Pop Blue Chair, that combines elements of two 20th century European movements, the De Stijl movement of 1920s Netherlands and the Memphis-Milano of 1980s Italy, to create a geometrically distinct and vibrant chair. To achieve my redesign, I reversed the symmetrical and geometrical components within the space. I replaced one side of the chair with a rectangular wood block on which the legs are sculpted in negative space and the seat is projecting outward. The chair is entirely made of plywood, painted with gouache, and the back is covered with polyethylene. To further instill cultural hybridity, I redesigned the seat and back of the chair by applying design elements of Memphis-Milano movement. Instead of relying on primary colors, I used bold patterns and bright colors to break away from De Stijl formalism.
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Watercolor
capturing
MOMENTS During my study abroad in Copenhagen, Denmark, watercolor has become my good friend of capturing some valuable moments! Selected works are quick watercolor paintings of my casual days, site visits, and trips to other European countries.
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Thank you for your time and consideration!
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SOOYEON HAN sh626@cornell.edu
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