What If Roku Remote Is Not Working?
Let’s assume the scenario, you plumped down on your couch, took Roku remote to change the channel and found that your remote is not working. Is this the scene? Anyway, however it is, it doesn’t matter, ultimately it leads you in the sense of frustration, especially when you go multiple times near your Roku box to change the channels by physically pushing the up and down button on the box (as in some version of Roku there are buttons to change the channels). Thankfully, Roku Customer Support USA is available to help you with the instruction written in the textual form or eventually with live support on phone call. Below the list of troubleshooting steps that you can perform, these are certainly going to help you get back quickly to your bingewatching. Note that before going through the process, you should know what type of Roku remote you have. These can be of different types such as IR Roku Remote that includes HD, XD, XDS, Lt, N1, Roku express, express+, and so on. For voice and gaming remotes, these can be Roku steaming stick, stick+, premiere, and premiere+.
There can be an issue with IR remote if anything blocks the way of IR. Means you have to turn the remote face in front of streaming Box without any obstacles on its path or you may have to lift it high to get a clear signal.
The second step you should perform is to check your battery as weak and malfunctioned battery makes the remote inoperable. Replace the battery if possible and try again to use the remote.
Remove the battery along with the power cable from the player, wait for 5 seconds and reconnect the power cable to the device. Check even if remote is working. Set Up the Player and Remote So As They Can Recognize Each Other
Open battery compartment and take out the battery from there. Unplug the power cable and wait for 5 to 10 seconds, reconnect the cable henceforth.
Let Roku logo appears on your TV screen. Reinsert the battery then. Press the paring button inside the battery compartment for 2 to 3 seconds until light on the remote begins flashing up. In case light doesn’t flash, repeat this process again.
Wait for 30 seconds while remote establish the connection. Once the devices are paired, a message will appear on the screen. There can be other causes for this particular issue such as if you HDMI connector is not properly connected, there could be some interference in the connection. Furthermore, in case of weak internet connection, there could be the problem for the device to recognize the signal. In this case, you can check settings or the speed of internet connection and contact your ISP provider to optimize it.
For Better Assistance, Contact Roku Customer Service USA It is better to take help from experts rather than applying the resolution steps in the dark. Lack of information can results in other issues. The experts will help you fix the issues by covering all the requisite guidelines. Feel free to call at Roku Remote Support Number +1-888-404-2434. The professionals are dedicated to assist you by every means no matter at what time you are calling them or what sorts of issues you are having.
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