Ticket Exchanges

As a member of the Patrons Association, there are no fees to exchange your tickets. Here are some tips to facilitate the exchange process:

• In addition to exchanges by phone and in person, tickets can also be exchanged through your online account.

• Before contacting the Patrons Concierge Line at (850) 644-1377 or the Fine Arts Ticket Office at (850) 644-6500, please choose alternate dates.

• We request all exchanges be made 24 hours prior to the scheduled performance. • To alleviate seating conflicts, please destroy or write VOID on your original tickets once your exchange is confirmed through the Ticket

Office. Original tickets become invalid at the time of exchange and will not scan for entry at events.

3 NO-HASSLE TICKET EXCHANGE OPTIONS

IN-PERSON

Visit the Fine Arts Ticket Office in the lobby of the Fine Arts Building Monday through Thursday from 11:00 AM to 4:00 PM and Friday from 11:00 AM to 3:00 PM to discuss your options with one of our friendly ticket agents.

BY TELEPHONE

Call the Patrons Concierge Line, (850) 644-1377, for direct access to a Patrons Representative who can help exchange your tickets. You can also call the Fine Arts Ticket Office at (850) 644-6500.

BY EMAIL

You may email exchange requests to tickets@fsu.edu. Emailed requests are processed during normal Fine Arts Ticket Office hours. You will receive an email confirmation once the exchange is processed.

SEATING

When exchanging your tickets, we will make every attempt to seat you as close as possible to your original seat location.

PLEASE NOTE: Exchanges and seating are subject to availability.

NEW TICKET DELIVERY

Exchanged tickets can be mailed, emailed, or set for Will Call based on our regular delivery schedule.

LOST TICKETS

Lost tickets can be replaced by calling the Patrons Concierge Line or the Fine Arts Ticket Office.

CAN’T ATTEND A PERFORMANCE?

DONATE YOUR TICKETS FOR A TAX DEDUCTION

We hate to see empty seats! If you cannot attend a production, please consider donating your tickets back to the School of Theatre for resale. Simply notify the Fine Arts Ticket Office at least 24 hours prior to the performance in order to receive an acknowledgment for a taxdeductible donation equal to the value of the current tickets.

PLEASE NOTE: Acknowledgements will be issued to and in the name of the Patron on record and will come from the FSU Foundation.