Ask Abbey: How do I report missed trash or recycling?

Ask Abbey

How do I report missed trash or recycling?

You can report a missed pickup 24 hours, 7 days a week on the township website: SouthFayettePA.com/RequestTracker.

Abbey Scheer is an administrative assistant with South Fayette Township.

Photo by Andrea Iglar

The best way to report missed trash or recycling pickup is through our Request Tracker located on the South Fayette Township website: southfayettepa.com/ requesttracker

You can use this online service 24 hours a day, 7 days a week.

When you submit an issue through Request Tracker, your complaint goes directly to Waste Management and township staff. You will receive an email notification of your request, as well as any updates.

If you do not have access to our website, you can call the township office at 412-221-8700, Monday through Friday, 8 a.m. to 4:30 p.m.

It is best to report missed trash or recycling as soon as possible the day after your scheduled pickup. Waste Management drivers will come back to retrieve it at their earliest convenience.

If your bins are placed at the curb too late, Waste Management will not be able to retrieve your trash/recycling, so please remember to place bins at the curb after 6 p.m. the night before your scheduled collection day (or comfortably before 6 a.m. on the morning of pickup).

Please note that your trash/recycling may not always be collected at the same time each week.

As always, you can check the 2023 Waste Management collection schedule for your recycling days and any holiday collection delays. The schedule is published in South Fayette Connect and posted on our website.

Find the annual waste collection schedule, street list, garbage and recycling guidelines, and other information about trash and recycling at southfayettepa.com/recycle.

Abbey Scheerer is an administrative assistant with South Fayette Township.