BUILDING LONG-TERM RELATIONSHIPS WITH A CLIENT-FOCUSED APPROACH

For Lisa Holden, the real estate business is about much more than a transaction, an asking price or another sale. It’s about relationships.

“I learned early on how important relationship-building is to your success whether that be with your clients, other Realtors or the attorneys you work with,” she says. “If you treat everyone fairly, they will want to work with you again.”

And at Holden Realty the firm she founded 21 years ago — people do. Most of her business comes from former clients and referrals, and now, second-generation clients buying their first home. It’s an honor Holden appreciates. “They trust me and know I will take care of them,” she says.

For Holden and her seven brokers, that means a hands-on, client-centered approach. Once a contract has been signed, agents — not assistants — execute every step of the real estate transac- tion. Clients appreciate the attention to detail, along with the ease of the process and the agents’ extensive knowledge of the market.

Collaboration is crucial to Holden, a woman of faith who counts each broker at the company as a friend. “I started Holden Realty because I felt I could do things a little differently than what I had seen,” she says. “We support each other and cheer each other’s successes instead of looking at one another as competition.”

That spirit of cooperation allows Holden agents to focus solely on their clients. Despite the steady rise in interest rates in recent months, Holden says the Charlotte market remains strong. Inventory is still limited, prices remain competitive, and Charlotte is a desirable place where people want to live. “The most important thing we can do is educate ourselves on our ever-changing industry, learn what new technology is available to help us navigate it and concentrate on what we can control for our clients.”

Simply the Best...

Sophisticated, fashionable yet comfortable interiors with YOU in mind

• Modern and Transitional designs for your home or office

• Fabrics, custom upholstered furniture, custom drapery and window shades, lighting, rugs, bed linens, case goods, original artwork, reupholstery, pillows and accessories

• No design fees with purchase

Simply the Best...

• Free local delivery

• Day and evening appointments available

Thank you for 25 years in business!

Sophisticated, fashionable yet comfortable interiors with YOU in mind

• Modern and Transitional designs for your home or office

• Fabrics, custom upholstered furniture, custom drapery and window shades, lighting, rugs, bed linens, case goods, original artwork, reupholstery, pillows and accessories

• Free local delivery

• No design fees with purchase

• Day and evening appointments available

Thank you for 26 years in business!

DANIEL COSTON