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We are committed to supporting your health and wellbeing
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Welcome South Wales Police is committed to supporting your health and wellbeing – there is a wide range of support available including the wellbeing pages on Bob – to find them search wellbeing in quick links. They contain information on a wide variety of wellbeing information including free initiatives and resources. There is also a section to share your ideas and ask any questions you may have.
Some of the support available to you include: My Mind (Counselling & Trauma)
Connect Assist
There is a confidential one to one counselling available for all staff and officers whether required for personal or work related incidents. You can contact Counselling & Trauma Services direct on extension number ( 27987.
To compliment counselling and trauma services, South Wales Police offer an independent, free and confidential 24 hours a day, 7 days a week telephone helpline, that is available for officers and staff.
Trauma Risk Management (TRiM)
TRiM
South Wales Police also have an in-house counselling service specialising in trauma support. Trauma Risk Management (TRiM) is available to support officers and staff following involvement in traumatic incidents. To arrange counselling or TRiM services, contact details may be found on ‘BOB’, or extension ( 27987.
The Connect Assist helpline ( 0800 028 1514 gives support and help to people who are finding it difficult to cope with worries or concerns, whether work related or not.
Financial support If you are having financial issues please speak to your line manager. The unmanageable debt policy also has a list of agencies which can support you.
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Bluelight Infoline Offers confidential, independent and practical support, advice and signposting around mental health and wellbeing. The Infoline is just for emergency service staff, volunteers and their families. ( 0300 303 5999 Open Monday to Friday, 9am to 6pm, the phone number above is charged at local rates. Contact using the email or text details at any time, for a response from a dedicated advisor during the infoline working hours. Provides information on a range of topics including: n n n n n n n n
Staying mentally healthy for work Types of mental health problem How and where to get help Medication and alternative treatments Advocacy Post-Traumatic Stress Disorder (PTSD) Existing emergency service support Mental health and the law.
In addition services already available within Occupational Health, South Wales Police is making available to officers and staff, Blue Light Champions.
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A Blue Light Champion is a volunteer who takes action in their department/organisation to help raise awareness around mental health issues and challenge stigma. They will promote, encourage and inspire by their example and through the support and signposting that they provide. The team space on Bob (search blue light champions) provides information and resources to anyone wishing to become a champion or seeking assistance on mental health.
Carers UK We support working carers and are an active member of Carers UK’s business forum, Employers for Carers. Our membership includes access to efcdigital.org which offers a range of resources that can help us support staff who juggle work and care. It also offers advice for managers of carers. The website is efcdigital.org you will need to register with an email address and provide the Membership code #EFC2025
Police Sport and Social South Wales (PSSW)
Enables officers and staff to have a person to talk to and act as a critical friend. Their role is to be involved in the provision of basic support and a ‘listening ear’.
For just £3 a month Police Sport South Wales (PSSW) can save you money and help support your wellbeing. PSSW actively fund 28 sporting sections within the force and they also assist BCU activities and cover all insurance aspects for local gyms. In addition they also run the staff benefits scheme giving access to discount theatre tickets, products and day trips. They also pay for your membership to the Police Perks website which offers a wide variety of discounts with retailers and other companies. If you would like further information on the sections currently available please visit the PSSW website at policesportsouthwales.org.uk to check out the latest discounts go to http://swpapp-web1.swprest.police.int/EmployeeBenefitsAndOffers/ To join email PSSW@south-wales.pnn.police.uk
Northern BCU Michael David Gable and Barry Taylor Western BCU Peter Miles Lucas Phillips, Henry Nevin and Shakira Mannon Headquarters Teddy Kalongo and Robert Stephen Coyne For contact details please check out their team space on BOB.
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CYMRU DE OL
Eastern BCU John Stark
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Central BCU Benjamin Andrews and Dyfrig Rees
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Deputy Lead Chaplain Rev Ian Anderson
CHYMDEI TH LU A AS DD HE
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Lead Chaplain Rev Glynne James
CHWARA EO N
South Wales Police Chaplaincy Service
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Cycle to Work Scheme A government scheme introduced to promote healthier journeys to work. South Wales Police and Halfords are working together to provide employees with a new bike and safety equipment with up to a 42% discount off the total price spreading the cost of the bike over 12 or 18 months. For more information visit BOB.
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Blue Light Card
National Helplines
Blue Light Card offers members of the police service and other emergency services special offers both online and on the high street, officers and staff can sign up at www.bluelightcard.co.uk
MIND Infoline
Black Police Association (SWBPA)
Information on a vast range of topics and where to source assistance locally. This is a highly informative website with lots of selfhelp on on issues such as depression, anxiety, suicidal thoughts, PTSD, trauma, sleep problems and bereavement. ( 0300 123 3393 www.MIND.org.uk
PC Narbard Bharat bharat.narbad@south-wales.pnn.police.uk
Police Federation Welfare Support Programme
LGBT network
Officers involved in death or serious injury incidents that result in post-incident investigations or those who are suspended from duty, can now access the Federation’s Welfare Support Programme (WSP). This has been created for officers who find themselves having to cope with often life changing situations through the course of their duties.
Staff associations
Scot.Anderson@south-wales.pnn.police.uk Vicky.Knight-Little@south-wales.pnn.police.uk
Gender Equality Network Lisa.Gore@south-wales.pnn.police.uk
Christian Police Association ChristianPoliceAssoc@south-wales.pnn.police.uk
Unison Unison@south-wales.pnn.police.uk
GMB SWP Staff Branch GMBSWPStaffBranch@south-wales.pnn.police.uk
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Access to a 24/7 support line managed by trained professionals; and a full-time Welfare Support Officer, who will work alongside Federation representatives to support officers and their immediate families. The programme will develop further over an initial two-year pilot period to include enhanced support with the provision of neuro-linguistic programming (NLP), coaching and counselling.
Flint House
C.A.L.L.
Charity that provides rehabilitation and health care services to serving and retired police oďŹƒcers www.flinthouse.co.uk
Freephone Community Advice Listening Line Wales. Provides help, support and local signposting to services.
C.A.L.M. Helpline speciďŹ cally designed for men, who may feel suicidal or are suffering from mental illhealth. This service is open 365 days year from 5pm - midnight ( 0800 58 58 58.
NHS Choices Website contains general information www.nhs.uk/Livewell/alcohol/Pages/Alcoholsupport.aspx
( 0800 132 737
Samaritans Freephone 24/7, 365 days year. ( 116 123
Hafal Fantastic a modern mental health recovery programme which provides support in many local areas.
Drinkwise Wales
www.hafal.org
Website contains local and national agencies than can assist.
Gofal
www.drinkwisewales.org.uk/links
Mental Health Charity www.gofal.org.uk ( 01656 647722
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