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FLIGHT INFORMATION

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TERMS & CONDITIONS

TERMS & CONDITIONS

Flying with British Airways means you will receive the highest level of comfort and service. Choose a cabin to suit your budget, from World Traveller to the premium economy service in World Traveller Plus with increased space and comfort.

EURO TRAVELLER There’s a lot more to Euro Traveller such as: – Contoured leather seats, fully moveable headrests and access to in-seat power. – Complimentary refreshments comprising a bottle of water and a snack. – Generous baggage allowance.

WORLD TRAVELLER World Traveller offers full-service economy class on flights beyond Europe, packed with all the comfort and benefits you expect from British Airways. – Delicious meals and full bar service. – Personal entertainment system with complimentary headphones. – Flexible baggage allowance. – Stylish interior cabin with ergonomically designed seats, an adjustable headrest, lumbar support and recline.

WORLD TRAVELLER PLUS World Traveller Plus is the premium economy service, offering a more comfortable, relaxing experience on longer routes. – Priority boarding. – Wider seats and more legroom. – Small, intimate cabins with expert, attentive service. – Stylish amenity kit.

CLUB EUROPE A contoured leather seat, in a separate spacious cabin at the front of the plane, gives you plenty of room to stretch out and more personal space for relaxing. You are also guaranteed a window or aisle seat, for that extra bit of convenience. – Complimentary food and drink service. – Dedicated check-in desks (where available) and priority boarding.

CLUB WORLD With your touch button privacy screen, you are enclosed in your own personal space. Your wash bag contains everything you need to feel totally invigorated on the flight. – The Club World seat converts into a fully flat bed and offers flexibility to create your preferred seating position. – Quality bedding and amenity kits specially designed by The White Company. Indulge in a longer sleep with a soft mattress topper, luxury duvet and blanket, adding an extra layer of comfort.

FIRST First is British Airways’ most luxurious way to experience flight. From your own stylish suite, to exclusive access to lounges, fasttrack security, and excellent service, it’s the finest way to travel. – First cabin seats also feature a larger personal screen to enjoy the latest films and TV programmes, as well as a new touchscreen handset and state-of-theart noise-cancelling headphones from

Meridian. – Sleeping on board is more comfortable with your fully flat bed, quilted mattress, crisp white cotton duvet and pillow. – Create your own dining experience with the à la carte ‘Dine Anytime’ menu featuring signature dishes made with quality British ingredients, delivered with impeccable service. – Delicious global cuisine and drink options using fresh, local ingredients.

World Traveller

LOUNGES First, Club World and Club Europe customers are invited to relax and recharge in one of British Airways’ exclusive lounges, where you can enjoy a range of delicious food and drink delivered directly to your seat. They have introduced a number of measures to ensure your health, wellbeing and safety.

*You’ll enjoy access to the comfort and facilities of over 70 dedicated British Airways lounges, and through our partners at over 170 additional lounges worldwide. Club World

AIR PROGRAMME DEPARTURE GATEWAYS

Aberdeen | Edinburgh | Glasgow London | Manchester | Newcastle Others available on request

Regent Seven Seas Cruises® is delighted to be working in partnership with Virgin Atlantic. For over 30 years, it’s been one of the world’s best loved longhaul airlines, annually flying over six million people to top global destinations. So step onboard and you’ll experience the unique spirit, intuitive service and customer-focused innovation that make it an airline people can’t wait to fly.

ECONOMY CLASSIC Little extras that make a big difference • Choose your standard seat in advance for free • Generous baggage allowance including 23kg checked bag as well as 10kg hand luggage • On board, relax into your seat with adjustable headrest and 31in seat pitch. • Complimentary drinks and snacks • Award-winning inflight entertainment with 300+ hours of TV and films • Keep gadgets going with inseat power and stay in the loop with WiFi*.

*From £2.99.

ECONOMY DELIGHT More space, more of a treat • Check in online or use Premium Check In at the airport • Choose your preferred seat in advance for free • Settle into your seat sooner with priority boarding • On board, stretch out in your extra legroom seat with adjustable headrest and 34in seat pitch. PREMIUM Premium comfort with all the perks • Skip the queues: With dedicated check in and bag drop, Virgin Atlantic will fast track your airport experience • On board, relax with a glass of welcome bubbly and a complimentary newspaper • Stretch out in the spacious leather seat with headrest, footrest and 38in seat pitch • Serving up a restaurant experience in the sky. The meals are designed for flavour and served on china • Tasty treats if you’re still peckish with

Wander Wall on selected aircraft. If there isn’t one on your flight, then a selection of snacks will be available at the front of the galley • On night flights, enjoy a Premium amenity kit in a smart wallet, containing all the essentials you’ll need for a great flight.

UPPER CLASS The ultimate way to travel • Breeze through the Private Security

Channel in Virgin Atlantic’s Upper Class

Wing at London Heathrow • Relax and unwind in the Clubhouse* with a cocktail and a delicious selection of freshly cooked food, with a local flavour • Lunch or dinner à la carte. Choose from a three-course menu with hot and cold options always available. Enjoy with a selection of carefully curated wines, then socialise at the bar

Premium

Upper Class

Upper Class

• Take two 23kg checked bags as well as a 10kg hand luggage and enjoy priority baggage delivery at your destination.

* Lounge facilities vary at each destination. ^From £4.99 ^^Open daily 5.30am–12.30pm.

QUESTIONS & ANSWERS

Regent Seven Seas Cruises® includes economy* flights for all cruises. Flights are subject to availability and supplements may apply. Please refer to the details below for more information about our air programme – further information can be found on RSSC.com. CAN I UPGRADE MY FLIGHT? Yes, please contact our reservations department who will be happy to quote for special upgrade prices to premium economy, business class and first class. Upgrades are subject to availability, routing and aircraft type. Air upgrades apply to international sectors only. Domestic (UK) and internal flights within other countries will be in economy class (unless stated otherwise).

CAN I PRE-BOOK MY AIRLINE SEAT? Most airlines do make a charge for allocating seat numbers prior to check-in. Where this is the case, airline tickets must be issued for the airline to pre-book your seats. Air tickets are issued approximately 70 days prior to departure providing full payment and all guest information has been received. Guests must contact the airline directly to pre-allocate their seats and pay any relevant fees. In all instances airline seat numbers are never guaranteed and can be changed by the airline due to operational reasons. Regent Seven Seas Cruises® will not be liable for any reimbursement or losses.

CAN I ORDER SPECIAL/MEDICAL MEALS FOR MY FLIGHT? Special meal requests are the sole responsibility of the guest and must be made directly with the airline via their website or by calling them directly. Alternatively, we can also make this request on your behalf if advised. Special meals must be requested at least 72 hours prior to the flight. CAN I CLAIM FREQUENT FLYER MILES/POINTS? If you are a member of an airline frequent flyer programme and wish to have your details recorded in your booking please advise our reservations department who can advise the airline, alternatively you may enter them yourselves directly via the airline’s website. Some airlines restrict the ability to accrue miles in conjunction with fares used by Regent Seven Seas Cruises®.

CAN I USE MY FREQUENT FLYER MILES/POINTS TO UPGRADE MY AIRLINE TICKET? In most cases it is not possible to upgrade your ticket with your airline frequent flyer points. Due to the specially negotiated fares which exist between Regent Seven Seas Cruises® and the airlines, the airlines do not allow this method of payment for upgrades.

WHAT IF I HAVE SPECIAL MEDICAL REQUESTS OR NEED WHEELCHAIR ASSISTANCE? If you have any special medical requests or require wheelchair or mobility assistance, please contact us to discuss your requirements. Airlines have different restrictions, and we can advise on any special information they require. For up-to-date information please always refer to the airline’s website.

WHAT IS MY LUGGAGE ALLOWANCE FOR MY FLIGHTS? Included luggage allowances vary by airline, route and class of travel. Please check with your airline on your itinerary for the exact allowance and for any applicable excess baggage charges. We will not be liable for any excess charges.

WHY DOES THE AIRLINE NEED MY EMAIL ADDRESS OR MOBILE PHONE NUMBER? Airlines now require your contact details by way of email address and/or mobile phone number so that they can contact you quickly in an emergency. It is important that these details are added to your airline booking as should an emergency occur, especially outside our office hours, you would be notified immediately of any operational issue such as a flight cancellation or delay.

WHAT DO I DO IF I’M AT THE AIRPORT AND MY FLIGHT IS DELAYED OR CANCELLED? Occasionally situations occur where your flight may be delayed or even cancelled. If you have already checked-in for your flight you must also speak with the airline staff at the airport to ensure suitable alternative flights are booked by the airline. If the airline is unable to assist, or you have not checked in, please contact us immediately using the telephone number supplied in your cruise documentation.

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