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Contacts: Paul Martin Chair, Global Retail Steering Group, UK head of Retail, KPMG in the UK E: paul.martin@kpmg.co.uk René Vader Global Sector Head, Consumer & Retail KPMG International E: rvader@kpmg.fr

Anson Bailey ASPAC Sector Head, Consumer & Retail KPMG China E: anson.bailey@kpmg.com Matt Kramer Americas and US Sector Leader, Consumer & Retail KPMG in the US E: mattkramer@kpmg.com

Stephan Fetsch EMA and German Sector Head, Consumer & Retail KPMG in Germany E: stephanfetsch@kpmg.com

Robert Poole National Sector Leader, Consumer & Retail KPMG Australia E: robertpoole@kpmg.com.au

Linda Ellett Head of Consumer Markets, Leisure & Retail KPMG in the UK E: linda.ellett@kpmg.co.uk

Jessie Qian Country Sector Head, Consumer & Retail KPMG China E: jessie.qian@kpmg.com

Yuji Ito Retail Sector Leader, Consumer & Retail KPMG in Japan E: yuji.ito@jp.kpmg.com

Eric Ropert Head of Consumer Markets KPMG in France E: eropert@kpmg.fr

Kostya Polyakov National Industry Leader, Consumer & Retail KPMG in Canada E: kpolyakov@kpmg.ca

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© 2021 Copyright owned by one or more of the KPMG International entities. KPMG International entities provide no services to clients. All rights reserved. Throughout this document, “we”, “KPMG”, “us” and “our” refers to the global organization or to one or more of the member firms of KPMG International Limited (“KPMG International”), each of which is a separate legal entity. KPMG refers to the global organization or to one or more of the member firms of KPMG International Limited (“KPMG International”), each of which is a separate legal entity. KPMG International Limited is a private English company limited by guarantee and does not provide services to clients. For more detail about our structure please visit home.kpmg/governance. The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation. The KPMG name and logo are trademarks used under license by the independent member firms of the KPMG global organization. Designed by Evalueserve Publication name: Future of Retail | Publication number: 137177-G | Publication date: January 2021

Future of Retail 20 ©2021 Copyright owned by one or more of the KPMG International entities. KPMG International entities provide no services to clients. All rights reserved.


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