3
Leading Next with Resetting Cost-to-Income Ratio
Banking will continue to experience the effects of the pandemic for longer than usual. Cost-to-income ratio, which reflects both growth and efficiency, is highly impacted. Banks need to take a dual approach to manage costs and strengthen foundations to accelerate growth. We expect banks will focus on optimization strategies, digital-first operations, and making automation allpervasive at an enterprise level.
20 | External Document © 2021 EdgeVerve Systems Limited
