Rolling the dice
KNPC IT Notification System
By Abdulaziz Alduaij Kuwait National Petroleum Co.
KNPC IT Notification System
Welcome to KNPC
KNPC IT Notification System
SUBSIDIARIES OF KPC KUAWAIT OIL COMPANY KUWAIT NATIONAL PETROLIUM COMPANY
KUWAIT AVIATION FUELLING
OUTSIDE KUWAIT
INSIDE KUWAIT OIL SECTOR SERVICES COMPANY
KUWAIT FOREIGN PETROLEUM EXPLORATION COMPANY
PETROCHEMICAL INDUSTRIES COMPANY
KUWAIT OIL TANKERS COMPANY
OIL DEVELOPMENT COMPANY
KUWAIT GULF OIL COMPANY
KNPC IT Notification System
KUWAIT PETROLEUM INTERNATIONAL
KNPC IT Notification System
Location
Capacity (MBPD)
MAA Refinery MAB Refinery SHU Refinery New Refinery - Alzour
470 270 200 615
KNPC IT Notification System
KNPC Mission Maximize the value of Kuwait hydrocarbons through domestic and international
refining, petrochemical and marketing. KNPC IT Notification System
Lighter Gases Natural Gas
Crude Oil KOC
Eocene Crude
Gas Plant
Fuel to all kinds of industries
Liquefied Petroleum Gases (LPG)
Refinery Rich Gas
Cooking Gas
Feedstock for Petrochemical Industry
Naphtha
Mina Al-Ahmadi Refinery
Gasoline
Fuel for Cars
Product Inter-Refinery Transfer Lines
Kuwait Export Crude
Blending,
Kerosene
Storage, distribution
Shuaiba Refinery
Fuel for Domestic Use
to Local Market
Fuel for Airplanes
Diesel
Fuel for Diesel Cars
and Inter-Refinery Transfer Lines
Export
Fuel for Ships
Operations Fuel Oil
Mina Abdulla Refinery KNPC IT Notification System
Other (Bitumen, Coke, Sulfur, etc)
Fuel to all kinds of industries Used in pavement, batteries, etc
KNPC IT Notification System
KNPC IT Notification System
KNPC IT Notification System
KNPC IT Notification System
Disaster
Before
During
Time
KNPC IT Notification System
After
Disaster
Before
KNPC IT Notification System
During
After
Concerned admins get alerted for abnormal system/network conditions and behavior for necessary corrective action to avoid a disaster
Vital aid in identifying source of problems Supports in performing Root Cause Analysis and formulating valuable Lessons Learned
Provides Management Reports on Performance & Availability of Services
KNPC IT Notification System
HP Monitoring System helps in Business Continuity in all stages:
The tools can detect any disaster The tools will monitor the transition to DR The tools will monitor Recovery Process The tools continues monitoring Production Side
KNPC IT Notification System
Services Monitoring:
KNPC IT Notification System
Services Monitoring:
• Closed Loop Incident Process solution for ITIL Event and Incident Management Event Detection & Enrichment
Event Correlation & Business Impact
Recovery & Closure
Incident Alerts
Resolution
(Emails & SMS)
Investigation & Diagnosis
KNPC IT Notification System
KNPC IT Notification System
KNPC IT Notification System
KNPC IT Notification System
KNPC IT Notification System
Change request for repairing the issue
Event Detection & Enrichment
Event Correlation & Business Impact
Recovery & Closure
Expert created/authorized run book automation to empower lower level teams Manage change, configuration, and release process
User Example - Processing the change Incident Alerts (Emails & SMS
Resolution
Investigation & Diagnosis
KNPC IT Notification System
Get change request approval Use runbook
KNPC IT Notification System
Disaster
KNPC IT Notification System
KNPC IT Notification System
KNPC IT Notification System
Thank you
Abdulaziz Alduaij KNPC IT Notification System