EDINBURGH AIRPORT UPDATE
S W E N
At the end of May a group of representatives for Spinal injuries Scotland took part in an awareness tour of Edinburgh Airport, to provide feedback of the new infrastructure the airport has invested in.
In the Spring 2018 edition of Spinal Life Scotland we wrote about how Spinal Injuries Scotland had been taking part in a Consultative Committee to examine Edinburgh Airport’s current processes for assisting passengers with additional needs. Many readers got in touch to describe their experiences which were passed on to the airport. At the end of May a group of representatives for Spinal Injuries Scotland took part in an awareness tour of Edinburgh Airport, to provide feedback of the new infrastructure the airport has invested in and to pass on their own personal experiences of air travel. The day began by scrutinising the connection points to the airport such as the tram and bus stops and the car drop off point. The group then went through the check-in process to
assess how helpful the current airport processes are and how successfully the special assistance check-in, bag drop off, and self check-in works for someone with a disability. The group then progressed through security and went through the process of locating and finding their gate. Finally, the group reviewed the arrival processes, going through passport check and baggage reclaim. The day was a great opportunity for everyone to learn from each other and make the journey smoother for other travellers. If you would like to visit the airport because you are unfamiliar with the services available, are nervous about flying, or would like to share your experience travelling by air please email info@sisonline.org.
3
