SPINAL
Life SCOTLAND
BULLEN HEALTHCARE It has been over two years since Spinal Injuries Scotland (SIS) and Bullen Healthcare launched their partnership to provide a dedicated home delivery service for Spinal Injuries Scotland members. Over 100 SIS members are now using this service. Each year Bullen Healthcare sends out a satisfaction survey to all SIS members using the service and we are delighted to share the 2019 results with you. It’s great to see that 85% of the members who responded have been using Bullen Healthcare for over a year and 92% thought the service was extremely or very reliable. 95% of those asked thought our staff were extremely or very helpful and a whopping 98% of all respondents said that they would recommend Bullen Healthcare’s home delivery service. Bullen Healthcare has been operating for over 160 years. We have a branch in Glasgow, we work closely with other charities such as Spina Bifida Hydrocephalus Scotland, the Spinal Injuries Association and Shine and we have been providing tailored home delivery services for many years. The key benefit of our partnership with SIS is that we can deliver your urology and stoma products and prescription medication directly to your door, discreetly and efficiently. There are two options available: • You can either get both your products and medication delivered at the same time by Bullen Healthcare • Or alternatively you can just get your products delivered by us and continue getting your medication from your local pharmacy.
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Members who use Bullen Healthcare say there are several reasons why they prefer the service: we call you each month to go through your order; the quality of the service is excellent; we supply all makes and manufacturers and there’s a great range of complimentary items. Joining Bullen Healthcare is really easy and we take care of everything, including dealing with your GP, and keep you informed throughout. Here are what some SIS members say about our home delivery service:
“Receiving my prescription from you has made a difference to me. It is hassle-free and I don’t worry about running out of things. It’s been a real game changer for me and your staff are so nice and friendly and always really helpful.” “It’s a fantastic service from Bullens. Their staff are helpful and friendly and my parcel always arrives on time. I would never use anyone else now.” For more information on how Bullen Healthcare can help you with your bladder and bowel products and prescription medication needs please call 0800 756 2423 or email us at sis@bullens.com.
