Race Information

In order to have receive an official time on the Richmond Marathon, Richmond Half Marathon, or Allianz Partners official course, you must download and use the RaceJoy app for timing validation. The real-time GPS technology will be used in conjunction with chip-timing to validate times.

If you are running your race virtually, RaceJoy is not required but highly recommended as it will not only provide you an enhanced race experience through live tracking of your race, GPS progress alerts, and cheers but it was also allow your results to be automatically submitted.

We encourage you to download RaceJoy and set things up prior to arriving on Race Day at Dorey Park or running your race virtually.

RaceJoy Virtual Race Tracking How-ToVirtual Race Tracking How-To

Download RaceJoy: Download the RaceJoy app to your smartphone or tablet from the App Store or GooglePlay.

Find Race: Click Featured Races and then access your event. Or search by race name in search field.

Phone Set Up: Follow the prompts carefully to get set up properly for race day.

Race Day: Turn tracking ON in RaceJoy and click Start My Race to begin your personal race clock.

Set Up

Click the “I Want to Be Tracked” button upon initial setup. Follow the prompts and select the course(s) you plan to complete.

Adjust your audio settings to your personal preferences. Recommend turning off progress alerts if using training app.

Participants must carry their phones and turn on tracking the day of their race for tracking to function.

There is no personal pre-loading of maps required for RaceJoy. Race Day

1. Turn tracking on by clicking the green, blinking button on your Race Day.

2.

3. Select the course you are about to begin.

Click START MY RACE as you begin to start your personal clock. For on-site courses: Click this as you cross the START LINE. This is optional for on-site courses, but provides a more accurate finish time.

RaceJoy auto detects when you finish the distance selected. No need to click finish button.

Warning: Turn OFF Wi-Fi on race day. This will cause tracking to disengage. Tracking is activated 30 minutes before the official race start time.

Virtual Results & Race Redo Virtual Results & Race Redo Automated Virtual Results - Available for most virtual races in RaceJoy. Automated Virtual Results - Available for most virtual races in RaceJoy. Enter the Bib number provided to you by the race to have your RaceJoy finish data automatically submitted for scored results. Enter the Bib number provided to you by the race to have your RaceJoy finish data automatically submitted for scored results. Race Redo - You can redo the distance or onsite route to submit a new finish time. Race Redo - You can redo the distance or onsite route to submit a new finish time. Select the Redo button to re-complete the distance. Warning: This will erase previous performance data. Select the Redo button to re-complete the distance. Warning: This will erase previous performance data.

1.1.

2. 2.

3. 3. Track Yourself and Up to 50 Other People Track Yourself and Up to 50 Other People Add participants to your participant list: Add participants to your participant list: • Click on the icon on the upper corner of your screen and search for your participant. Track in a map view: • Apple Users: click the feet icon at the bottom of the screen. Android Users: click the Track button at the top menu bar. Track with GPS-based progress alerts: • The number of alerts vary by race and are typically sent out at every mile. • Click on the icon on the upper corner of your screen and search for your participant. Track in a map view: • Apple Users: click the feet icon at the bottom of the screen. Android Users: click the Track button at the top menu bar. Track with GPS-based progress alerts: • • You will automatically receive audio updates for yourself and notifications for those you track. The number of alerts vary by race and are typically sent out at every mile. • • Click Buzz and then Progress Alerts to view progress alerts for yourself and those you have tracked. You will automatically receive audio updates for yourself and notifications for those you track. • • Make sure you have your Notifications ON and your volume up to receive alerts. Click Buzz and then Progress Alerts to view progress alerts for yourself and those you have tracked. • Make sure you have your Notifications ON and your volume up to receive alerts.

Live Tracking Verification Live Tracking Verification

See RaceJoy Tutorial Video See RaceJoy Tutorial Video

See Battery Preservation Tips See Battery Preservation Tips

No Guarantee: RaceJoy is bringing together multiple technologies to deliver advanced tracking and interactive experiences during the race. There are many variables that affect RaceJoy's ability to function properly and there is no guarantee RaceJoy will function for a given user. Factors that may affect RaceJoy include older phone models, improper phone set up, weak cell signals in a given region, participant's use of Wi-Fi, unexpected course changes, etc. If you experience any issues, please contact us at support@racejoy.com. No Guarantee: RaceJoy is bringing together multiple technologies to deliver advanced tracking and interactive experiences during the race. There are many variables that affect RaceJoy's ability to function properly and there is no guarantee RaceJoy will function for a given user. Factors that may affect RaceJoy include older phone models, improper phone set up, weak cell signals in a given region, participant's use of Wi-Fi, unexpected course changes, etc. If you experience any issues, please contact us at support@racejoy.com.

RaceJoy offers advanced tracking and cheers

By tapping into the power of your smart phone, the RaceJoy app delivers real-time GPS tracking of your actual location, provides real-time information to spectators, and gives family and friends the ability to show their support from around the world! There is no charge to use RaceJoy as the interactive event features are provided by Sports Backers as part of your race day experience!

Official Course Parking & Start/Finish Line Map

PARKING “Parking Field D”

Restrooms

Restrooms

START & FINISH LINE

Parking

Parking can be found towards the back of the park in Parking Lot D, Parking Field D, and Parking Lot B. There will be signage outside of the parking areas to let you know which lots are designated parking for your race day. The start and finish line are in the same location at the back of the park designated by a truss structure and signage. Restrooms are located adjacent to Parking Lot D, behind Parking Lot B near the park playgrounds and a few port-o-johns will be located near the start/finish area. There will be signage to help direct you.

How do I receive my bib number for the Official Course at Dorey Park?

You will be assigned and receive your bib number onsite at Dorey Park. You will come to the bib assignment tent to receive this. Be prepared to present your Driver’s License or ID. At the bib assignment tent you will provide your name, show your ID and then will be assigned a bib number with a chip. This can be done on the race day you select or any day between November 7–22 between 5am – 5:30pm. YOU MUST WEAR A MASK.

Swag and Finisher Items

Your 2020 race swag will include: - Gender specific long sleeve technical race shirt - Finisher Medal - Buff - Our famous fleece Finisher Blanket (Full and Half only) - Nuun - Energy gel

Swag/Packet Mailing

All 2020 Richmond Marathon, Richmond Half Marathon, and Allianz Partners 8k participants were given the option to have their SWAG packet mailed. If you registered before October 31 and opted to receive your packet in the mail, you will receive it by the end of November. If you did not opt in for packet mailing before October 31, or if you registered after October 31, you will receive your packet in December.

Swag/Packet Pick-Up at Dorey Park

All 2020 Richmond Marathon, Richmond Half Marathon, and Allianz Partners 8k participants are allowed to pick their SWAG packet up at the official course in Dorey Park.

If you are running on the official course at Dorey Park, you will receive these items on-site using the tear tag on your bib once you complete your race. YOU MUST WEAR A MASK. Remember you must be done with your race once the official course closes at 5:30pm.

Note: Due to port delays, there is a high likelihood that medals and blankets may not be available during the first few days of the Marathon. We can assure you that you will receive your well-earned medal and blanket, it just may not be at the finish line. You will still receive the rest of your finisher items (shirt, buff, Nuun, and other sponsor swag) at the end of your race. If the shipment hasn’t arrived before you cross the finish line, we will ship you your medal and blanket. We apologize for this news, but find comfort knowing that 2020 hasn’t throw us a curveball we cannot handle together. We sincerely appreciate your support and understanding.

Medical Assistance

There will not be medical support dedicated to the official course. We strongly encourage you to run with your phone, in addition to needing it for the RaceJoy app, and be prepared to dial 9-1-1 in case of an emergency.

CoStar Group Finisher Zone

CoStar Group has gone the extra mile to ensure you can celebrate your accomplishment at the finish line with photo opps, a PR bell, and more! Pics, or it didn’t happen!

Finisher Certificates

Free finisher certificates will be available on your official results page after the race. Sign in to RunSignup, head to your page, and click and print!

Official Event Merchandise

Be sure to shop the Sports Backers Store for official event merchandise. With a great selection of running apparel and commemorative items, there’s sure to be something for everyone on your shopping list. Bonus! Every dollar you spend helps Sports Backers’ mission come true. Celebrate your accomplishment and help Sports Backers build a more active community!

Lost & Found

If you lose or find valuables on race day, it is possible that they will be turned in to Sports Backers. Lost and found items will be held at the Bib Assignment tent until November 22. After November 22, items will taken to the Sports Backers office. If you lose something, you can call 804-285-9495 or email info@sportsbackers.org..

Do not forget your hydration device, ID, phone, and mask. You must wear a mask pre- and post-race.