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Pixellot is revolutionizing the way sports is produced, distributed, monetized, and analyzed.

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IP units for our Amazon Thursday Night Football package and, at the same time, our engineering guys invented GCV Anywhere, which allowed our clients to produce their games remotely from their home location. And staffing-wise, we went into the pandemic with 168 people and now we have 277 people working at Game Creek, a lot of whom were added as a result of GCV Anywhere. So, it’s just been an incredible transition over the last two and a half, three years and we’re very excited about the future.

There are plenty of challenges in the business of remote production, not the least of which is how fractured the live production workflows have become. Panelists discussed how the ever-growing number of ways to produce an event is impacting the industry.

Carlyle: We didn’t build any trucks last year but we’re gonna build two next year. Supply chain issues haven’t hurt our business but its postponed it, like the building of Wavelink, a new transmission truck that can do 5G, SRT, low-orbit, and regular satellite.

Garvin: One of our challenges is how fractured the live production workflows are. There’s just a lot of different flavors right now and, as a technology company, that’s expensive because we have to invest in these different production workflows that ultimately may not end up being used.

And with supply chain issues, which we’ve had, you try and get ahead of that by ordering things in advance really early. Well, it’s hard to order things in advance really early when you don’t know what you’re gonna build. So those are sort of conflicting challenges.

Levine: The supply chain issue is definitely something that keeps me up at night. With all the projects that we have on the docket going into next year you don’t know if it’s gonna be a trailer that’s not gonna show up or a part from a trailer or it’s gonna be a component for a switcher. But because of the size of NEP, and the global nature, we do get emails that say, “Hey, I have a bunch of switches hidden under my desk in case you need them.” We’re good at sharing resources and moving gear around, but the challenge is with the delays in any type of facility. We’ve all made commitments to our customers, and we have to deliver, so there always needs to be a plan B.

Sullivan: With regards to supply chain, we had a big issue with one part that was not available. So, we had to pivot and basically go in a different direction. But that’s the beauty of being fortunate enough to work with really smart people is they have the ability to pivot and make decisions when you’re faced with a big challenge.

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We’ve been fortunate on the trailer side to not run into many problems on that side. Same thing with cameras and our friends at EVS who did a lot of strategic buying in advance and had a lot of their critical parts on the shelf. And if you have a vendor that’s willing to make that kind of commitment then that certainly makes things a lot better.

Two of the big concerns in 2022, and still in 2023, revolves around the staffing shortages, primarily freelancers, as well as inflation and its impact on everything from diesel costs to wages and personnel.

Carzoli: There is far more demand for people than there is a supply. And so, consequently, we have a number of technicians around the country that want more money. And that becomes a difficult conversation with our clients who have said, “We’ve agreed to pay this. And we said we can’t get anybody at $10 — they want $11 or they want $12. And some of it is supply and demand and leverage and some of it is that the cost of living has gone up, right?

And, when you’re working with freelancers, even though we treat them as our employees, we don’t have an employment agreement with an agreed amount of pay and a bonus program.

And then technicians have a finite resource, which is their time. And what they have to do is they have to maximize the amount of money they make on every one of those days.

And we’ve had some really difficult stories. We had an A1 in LA who called us up the night before a game and said they wanted $100 extra dollars, or they weren’t coming in. We told them no and the next morning they called in with a cracked crown and said they couldn’t make the game.

In the past, the client would have called me and say never hire that guy again. But the truth of the matter is you don’t have the luxury of being able to say you did something and now I’m not gonna use you anymore as punishment because there’s a line of people around the block that want do your job. Because now you look around the block and there’s nobody standing outside. They’re all gone.

Inflation has also impacted the business, especially as production service providers try to figure out how contracts written in preinflationary days may need to be re-worked in order to make business sustainable.

Carlyle: In Canada, we have the same issues of supply and demand as people left the industry. This year we actually ate all our increased crew costs as we understand those were the client budgets. But we have to have those discussions going forward because we won’t be able to survive if we have to keep paying for that.

The other thing is drivers. There’s been a shortage of drivers out there, increasing their rate because they want to stay home. And then of course the fuel costs have gone up as well.

What we pass on to our clients is extremely limited, but I think what we ask for in exchange is longevity of a contract or an agreement. In exchange for a particular rate that you’re gonna get locked in at there is a ceiling on an annual raise or inflation. If we get longevity, we can live with that.