P
R
E
M
I
E
R
R E A L T O R S速
U S A
@stagesrealtors
/stagesre
stagesre.com/blog
m.stagesrealtors.com
P
R
E
M
I
E
R
the STAGES Premier advantage a better real estate experience
R E A L T O R S®
U S A
STAGES Premier, REALTORS USA is the future of residential real
“
services experience in residential real estate - and that means greater In the STAGES Premier environment, broker/owners are provided the most comprehensive set of support services, complimented by cloud based business tools to ensure they compete
What makes STAGES Premier
our brokerages experience 32-41% than the average brokerage as measured by REALTrends 2012 Brokerage Performance Report ” STAGES Premier, REALTORS USA
1. One Time, low fee. It is no secret that the big-box brands squeeze from every angle to maximize dollars they receive from their franchisees. In the STAGES Premier model, there is a one-time set up fee that we actually apply toward many of your business start-up costs. This fee on average is less that 50% of what you would pay a national franchise. And in lieu of a transaction royalty fee (3 to 8% of GCI) we charge a small physical space required to operate your brokerage. 2. which an organization can most
provide consistent results. Owning a STAGES SPR CORE Managed Services operating platform; ensuring that every agent receives the exact same transactional experience resulting in more consistent client experiences, greater roster utilization, 3. STAGES brokerages rise above the market malaise. Delivering value added services to agents is quite possibly the biggest challenge when running a brokerage today. The constantly changing marketplace means that lower average commissions pay@close services, you can count on dedicated support services for your agents when you need 4. Recruit. Train and Retain. Brokers should be focused on the critical revenue driving tasks of recruiting new agents, training the agents you have and supporting their needs to ensure you maintain the highest retention rate in your marketplace.
@stagesrealtors
/stagesre
stagesre.com/blog
m.stagesrealtors.com
STAGES Premier, REALTORS USA 110 Hammond Dr. NE Suite 410-143 Atlanta, GA 30328 info@stagesre.com 855.MY.STAGES (697.8243)
Managed Services - Branch Level P
R
E
M
I
E
R
R E A L T O R S®
a better real estate experience
U S A
Agent Management • Distribute and Collect all new hire paperwork • Process all forms and add to Associate Branch File (cloud server) • Transfer any listings into company from previous brokerage • Build agent profile in brokerWOLF • Build agent website and make branch updates in globalWOLF (template) • Email agent Welcome Pack containing all new logins, passwords and company messages • New agent announcements to company and agent email databases • RE Commission License Management • Process Agent Billing (Broker Charged Monthly Fees) • Provide aging AR reports to Broker • Out-process departing agents
Listing Management • Build transaction management checklist • Enter listings into MLS and Paperless Transaction Management System (PTMS) • Enhance listings in WOLFconnect and globalWOLF • Create property webpage in WOLFconnect / mapping / enhancements • Create office slideshow / virtual tour deck (if applicable) • Create Just Listed e-flyer and send to office / agent databases • Maintain listing process checklist / audit for completeness and timeliness • Email 30/60/90 day listing review reminders to agents • Create property flyer / postcards, send hi-res PDF to agent / print house (upon request) • Manage / update and enhance any brokerage syndication subscriptions • Manage all communications with MLS
Closing Management • Paperless transaction administration and closing checklist audit • Provide broker with file completness reporting and enforcement tools • Update / remove listing from marketing / syndications when sold/exp/wd • Update property status with MLS • Alert broker 3 days prior to closing (Final Broker Review) • Closing administration in brokerWOLF • HUD update, commission reconciliation • Commission disbursement (EFT) (Optional) • Package and Distribute Closing Documents (CD) • Just SOLD E-Flyers / Social Media and MLS Updates • File Closing Management Corporate Cloud
Technology Management (see branch / services pricing for any additional cost details) • Branch Technology Platform Administration • Telephone System • Email Systems • Set-up of Branch Facebook, Twitter, Google+, Instagram and Pintrest • Listing Syndication Management • Mobile Phone Application Set-up and Lead Distribution • REALTOR.COM listings enhancement • eMedia Distribution (Online Advertising, Recruiting and Agent Database Marketing) • Cloud server set-up and Management • MLS Coordination and ongoing issue management
Accounting Compliance Making sure your STAGES office is in compliance with the various boards, commissions and state entities, is an often overlooked element of running a brokerage - until it is TOO late. STAGES Compliance Services makes sure the details are handled - Commissions Management, MLS and State Board Compliance, Agent Licensing, Expense Management and Tracking, 1099 issuance and much more - all included for being a STAGES branch.
STAGES Premier, REALTORS USA Corporate Offices 110 Hammond Dr. NE Suite 410-143 Atlanta, GA 30328 info@stagesre.com 855.MY.STAGES (697.8243)
signature Specialized all-inclusive virtual assistant services for busy real estate professionals and teams.
P
R
E
M
I
E
R
2013 Branch / Services Pricing a better real estate experience
R E A L T O R S®
U S A
Branch Start-up
Monthly Branch Operations
• Initial License Fee (based on market size) $10,000, 15,0000, 20,000 (one-time fee) · 5 year initial license. Renewal Fee waived if brokerage maintains good standing
Roster Management Fee
· All of the following included in the Initial License Fee
Covers all non-transactional related services for the brokerage (agent management)
• Branch Technology Licensing · Lone Wolf Enterprise Solution · Accounting System · Agent Dashboard · Branch Website / Email System · Cloud Server (1st year) · Mobile App Initial Set-up · Paperless Transation Management System · MLS Integration
1 to 25 agents 26 - 50 agents 51 - 100 agents 101 - 200 agents 201 - 300 agents
$500 / Monthly $750 / Monthly $1,000 / Monthly $1,500 / Monthly $2,400 / Monthly
Agent Technology Fee
• Branch Documentation / Forms and Dashboard Set-up • Broker Systems Training • Broker / Owner Business Cards (Initial Order) • 10 Yard Signs • Errors and Omissions Policy (First Year Paid) • Set-up of Social Media Platform - Facebook, Twitter, Google+, Instagram and Pintrest
Additional Services and Fees • Social Media Maintenance (beyond Listing / Closing Process Steps) • Cloud Server Renewal • Telephone System (Handset Deluxe - includes set-up and shipping) • Telephone System (Handset Basic - includes set-up and shipping) • Local Branded White Label Mobile App (Set-up) • Website and Branch Blogging Maintenance and Content • Yardsigns and Arm
$300 / month $400 / year $350 $275 $400 $300 / month $45
This fee is inclusive of all primary business systems • 1 - 5 agents • 6 or greater agents
$210.00 $55 per month / per agent
Transaction Settlement Fee
Covers all tasks in Listing Management and Closing Management, plus transaction reconciliation in brokerWOLF system. Based on sales price of home - only charged when a transaction closes. $0 - 200,000 $200,000 - 450,000 $450,000 - 1MM Over $1MM
4% GCI 3.5% GCI 2.75% GCI 2% GCI
Other items available in company store.
STAGES Premier, REALTORS USA Corporate Offices 110 Hammond Dr. NE Suite 410-143 Atlanta, GA 30328
City, State and Regional MASTER Licenses available thru 2013 owners@stagesre.com
info@stagesre.com 855.MY.STAGES (697.8243)
signature Specialized all-inclusive virtual assistant services for busy real estate professionals and teams.
@stagesrealtors
/stagesre
stagesre.com/blog
m.stagesrealtors.com
P
R
E
M
I
E
R
signature
Specialized all-inclusive virtual assistant services for busy real estate professionals and teams.
a better real estate experience
R E A L T O R S®
U S A
Signature Package Pricing
Signature Package • Upload additional photos & tour links to all listing services • Write creative descriptions and captions on photos in MLS • Assign lockbox & setup Showing Feedback site • Create two page flyer - 5 template choices • Create a property advertisement with Postlets.com • Trulia: Claim listing to agent account, add verbiage, photos & tour links • Zillow: Claim listing to agent account, add verbiage, photos & tour links • Realtor.com: Enhance agent account by adding verbiage, photos & tour links • Set up Custom Search for Seller
Signature Social (includes Signature) • Send Agent all links and PDF Flyer • Post Listing to Agent's Personal Website or Blog • Create QR Code for marketing materials • Create YouTube video, upload to Agent YouTube channel • Post Listing on Agent's Facebook Business Page • Post on Twitter and Schedule 3 Additional Tweets • Post Open House flyer/announcement on Twitter • Post Open House flyer/announcement on Facebook Business Page • Update/Create Listing on Agent's Personal Programs (V-flyer, RealBird, etc) • Compile Marketing Statistics for First Month and Send to Agent
Signature Signature Social Signature Select Contract to Close
$185 $270 $750 $385 one-side $490 two-sides $160 terminated
Agent Website Website Maintenance Agent DB Marketing Agent Social Postings Agent CRM Campiagn Listing Book
$300 $30 per hour $150 per month $20 per listing $300 one time set up $250
GeneralS ervices
$30 per hour
STAGES Premier, REALTORS USA Corporate Offices . 110 Hammond Dr. NE Suite 410-143 Atlanta, GA 30328
Signature Select (Includes Signature and Signature Social) • Create property placards • Create Listing Book for Property including Features/Improvements Page, Utility Info, School Info, etc • Select print material for Property
info@stagesre.com 855.MY.STAGES (697.8243)
• Receive and review the contract, addendums and additional documentation; note deadlines and special stipulations • Confirm Escrow has been at Title Company (or with Attorney) and Earnest Money has been deposited; Obtain copy of EM Receipt and provide to necessary parties • Send 'Introductory' email or call and notify all parties that we are working on the Agent's behalf and the Transaction Coordinator will be the central point of contact • At the Agent's request, fill out Broker Sales Processing/Commission Sheet based on Agent's specifications • Set advance reminders for all contract deadlines • Confirm buyer docs have been received by the Loan Officer and the Appraisal has been ordered/scheduled • Update Agent via email or phone as needed; copy agent on all correspondance • Confirm that Termite Inspection has been ordered and ensure copy of Termite Report is provided to the Title Company, if required • Confirm Buyer Home Inspection has been ordered/scheduled and notify all parties • Email, fax or mail any additional documents received and pertaining to the transaction to the necessary parties, as needed • Communicate with Lender or Loan Processor for status, and update Agent • Confirm HOA contact information has been provided to the Title Company and Lender if applicable • Confirm Title Company/Attorney has received Seller's payoff information • Remind Agent of deadlines and help to oversee that all contingencies and stipulations are met on a timely basis • Confirm Lender has received Buyer's Homeowner's Insurance Policy • Coordinate Buyer/Seller meeting or signing appointment times with Title or Attorney office. Schedule the closing with all parties. • Confirm loan docs arrive at Title /Attorney prior to Closing • Confirm Home Warranty has been ordered by Closing Coordinator or Agent. Obtain copy of Order Confirmation, provide to Agent/Attorney. • Follow up with Title Company /Attorney and Lender to confirm parties have received all necessary documentation for closing • Request copy of Preliminary HUD for the file and forward to the Agent for their review prior to closing/Signing Appointment • Obtain utility provider information from Seller and transfer this information to the homebuyer with a reminder to contact Utility companies ahead of move-in • If needed, order closing gift for client like gift certificates, online orders, etc
@stagesrealtors
/stagesre
stagesre.com/blog
m.stagesrealtors.com
SELECT R E A L
unique properties | unique services
E S T A T E
stages premier, international
Exceptional properties require exceptional attention and through the SPR SELECT™ real estate marketing program you can rest assured that your property will receive the attention needed to stand out among the competition.
It all starts with excellence in the field. SPR SELECT™ leverages the best of SRS CORE SERVICES™, world-class marketing programs through renowned luxury affiliations, and most importantly the experts that make t all come together - the sales executives. SPR SELECT™ listings receive the domestic and international exposure needed to draw in the buyers, but it is the sales executives that get the deal done!
stagesselect.com
SPR SELECT™ offers many unique benefits to both home buyers and sellers. •
SELECT R E A L
E S T A T E
stages premier, international
• • • • •
bob smith, abr 202.123.4567 direct
• •
stages premier, washington
•
202.123.4567 broker
Invitation only agents based in large part on their long-term committ ment to providing exceptional client services and a proven track record of success. Specialty print collateral and signage Enhanced listing syndications (REALTOR.com, Zillow and Trulia) International syndication Dedicated social media campaigns / specialty drip marketing SPR cloud based technology platform for ease of communication and collaboration. Marketing and promotion through the duPont Registry* Stategic lead generation and property enhancement through national REALTOR database. International referral service and direct marketing of your unique property
sprselect FEATURED PARTNER the worlds premier luxury marketplace
stagesre.com/dupont
as a member elite agent program of the renowed duPont REGISTRY™, SPR SELECT™ will offer exposure for your unique property that includes: • 420,000 unique visitors • over 1MM monthly property searches • exposure in over 209 countries • over 8.8MM monthly we page views • 200,000+ digital magazine subscribers
For more information: 855.MY.STAGES select@stagesre.com facebook.com/sprselect twitter.com/sprselect For information about opening your own SPR SELECT Brokerage in the US or CANADA, contact us at: info@stagesre.com
SELECT R E A L
E S T A T E
unique agents | unique support
stages premier, international
Listing Management
stagesselect.com
• • • • • • • • • • •
Upload additional photos & tour links to all listing services Write creative descriptions and captions on photos in MLS Assign lockbox & setup Showing Feedback site Create two page flyer - 5 template choices Create a property advertisement with Postlets.com Trulia: Claim listing to agent account, add verbiage, photos & tour links Zillow: Claim listing to agent account, add verbiage, photos & tour links Realtor.com: Enhance agent account by adding verbiage, photos & tour links Set up Custom Search for Seller Create property placards Create Listing Book for Property including Features/Improvements Page, Utility Info, School Info, etc • Select print material for Property
Social Support • • • • • • • • • •
Send Agent all links and PDF Flyer Post Listing to Agent's Personal Website or Blog Create QR Code for marketing materials Create YouTube video, upload to Agent YouTube channel Post Listing on Agent's Facebook Business Page Post on Twitter and Schedule 3 Additional Tweets Post Open House flyer/announcement on Twitter Post Open House flyer/announcement on Facebook Business Page Update/Create Listing on Agent's Personal Programs (V-flyer, RealBird, etc) Compile Marketing Statistics for First Month and Send to Agent
Select Package Pricing Signature Select Contract to Close
$700 $325 one-side $425 two-sides $125 terminated
SELECT R E A L
E S T A T E
stages premier,$250 international Select Sign (re-usable 24x36) Agent Website $300 Agent Blog $500 Referral Network $350 annually Website Maintenance $30 per hour Agent DB Marketing $150 per month bob smith, Agent CRM Campiagn $300 abr one time set up GeneralS ervices $30 per hour 202.123.4567 direct
stages premier, washington FEATURED PARTNER
202.123.4567 broker the worlds premier luxury marketplace stagesre.com/dupont
Contract to Close • Receive and review the contract, addendums and additional documentation; note deadlines and special stipulations • Confirm Escrow has been at Title Company (or with Attorney) and Earnest Money has been deposited; Obtain copy of EM Receipt and provide to necessary parties • Send 'Introductory' email or call and notify all parties that we are working on the Agent's behalf and the Transaction Coordinator will be the central point of contact • At the Agent's request, fill out Broker Sales Processing/Commission Sheet based on Agent's specifications • Set advance reminders for all contract deadlines • Confirm buyer docs have been received by the Loan Officer and the Appraisal has been ordered/scheduled • Update Agent via email or phone as needed; copy agent on all correspondance • Confirm that Termite Inspection has been ordered and ensure copy of Termite Report is provided to the Title Company, if required • Confirm Buyer Home Inspection has been ordered/scheduled and notify all parties • Email, fax or mail any additional documents received and pertaining to the transaction to the necessary parties, as needed • Communicate with Lender or Loan Processor for status, and update Agent • Confirm HOA contact information has been provided to the Title Company and Lender if applicable • Confirm Title Company/Attorney has received Seller's payoff information • Remind Agent of deadlines and help to oversee that all contingencies and stipulations are met on a timely basis • Confirm Lender has received Buyer's Homeowner's Insurance Policy • Coordinate Buyer/Seller meeting or signing appointment times with Title or Attorney office. Schedule the closing with all parties. • Confirm loan docs arrive at Title /Attorney prior to Closing • Confirm Home Warranty has been ordered by Closing Coordinator or Agent. Obtain copy of Order Confirmation, provide to Agent/Attorney. • Follow up with Title Company /Attorney and Lender to confirm parties have received all necessary documentation for closing • Request copy of Preliminary HUD for the file and forward to the Agent for their review prior to closing/Signing Appointment • Obtain utility provider information from Seller and transfer this information to the homebuyer with a reminder to contact Utility companies ahead of move-in • If needed, order closing gift for client like gift certificates, online orders, etc
sprselect
select-asc@stagesre.com | stagesre.com/selectorder