Rely on Your Five Senses When Looking at Skilled Nursing Options

• Is the curb appeal and grounds well-kept and is the facility clean?

• Do the residents look well-groomed? Do the residents look happy?

• Were residents engaged in activities during your visit?

• Are you greeted with unpleasant odors as you enter the facility?

• Does the facility smell clean and fresh?

• Do you smell food being prepared, cookies, popcorn and other pleasant smells?

• Are you hearing joyful sounds in the facility, i.e. singing, music, positive staff interactions?

• Are call lights being answered timely?

• Is the facility calm and peaceful sounding or is it unsettling and flooded with noise?

• Were you offered a refreshment or beverage while visiting or touring the facility?

• Were you offered a sample menu? If during meal service, ask to sample the food.

• Can special diets be accommodated? Are the residents given choice menus to choose what they like?

• Did the facility feel warm and inviting?

• Was staff courteous and welcoming?

• What is your gut feeling? Is it telling you to run for the hills or are you intrigued to find out more?

Sponsored by: Pillar Stone Healthcare Company. See their ad on Inside Front Cover of the Southeast Houston (Summer/Fall 2020) edition