Canadian Wireless Telecommunications:
A strong signal for a strong Canada.
Bernard Lord, President, CEO
VOLUME 27, NUMBER 4, 0834-2013
APRIL, 2013
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contents Business News is a monthly publication of the St. John’s Board of Trade. Reproduction of any material contained in Business News is permitted provided written approval from the St. John’s Board of Trade. Articles and criticisms are invited, but opinions expressed by contributors do not necessarily represent those of the St. John’s Board of Trade. We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions. Editor: Printed by: Layout:
Alisha Morrisey British Group of Companies Roxanne Abbott
Denis Mahoney Sharon Horan Kim Keating Des Whelen Steve Power Paul Janes
Chair Senior Vice-Chair First Vice-Chair Second Vice-Chair Immediate Past Chair Secretary-Treasurer
ST. JOHN’S BOARD OF TRADE EXECUTIVE
2 CHAIR’S MESSAGE 3 FEATURES 5 Ammbassador Column 6 Policy Matters 10 Around the Board 16 MEMBERSHIP 22 UPCOMING EVENTS 28 COVER STORY
BOARD OF DIRECTORS Andrea Stack Andrea Brocklehurst Wayne Bruce Heather Bruce-Veitch Lynn Sullivan Karen McCarthy William Griffin Paddy Phillips
STAFF Nancy Healey Jennifer Chaytor Lori Coleman Margie Davis Alisha Morrissey Shannon Lewis-Simpson Wanda Palmer Jackie Bryant-Cumby Erika Stockley
Chief Executive Officer Manager of Finance and Compliance Business Affairs Manager Executive Sales Director Policy Research Analyst Manager of Policy and Communications Director of Sales and Member Fulfillment Member Relations Administrator Mentor for Labrador Northern Opportunities
St. John’s Board of Trade 34 Harvey Road P.O. Box 5127 St. John’s, NL A1C 5V5 Canada Tel: (709) 726-2961 Fax: (709) 726-2003 E-mail: mail@bot.nf.ca Website: www.bot.nf.ca
Business News APRIL 2013
1
Cover story
wireless future
A strong Canada depends on strong wireless networks By Bernard Lord
V
ery few people could have predicted a decade ago how dramatically the power of wireless would totally transform the lives of Canadians – not only in how we communicate with each other – but in almost every aspect of our day-to-day lives in the home, in the workplace and anywhere and anytime in between. Canadians continue to adopt smartphones and tablets at record rates, and now more than half of all mobile users in Canada own smartphones. In fact, we are recognized worldwide as leaders in smartphone and tablet adoption. It is obvious now that wireless has become a key driver of Canada’s economy and is of critical importance to our country’s prosperity. CWTA’s most recent report that quantifies the economic impact of the wireless industry found that Canada’s wireless industry generated $43 billion for the Canadian economy in 2010. The report, completed by UK-based Ovum Consulting, also determined the wireless industry supported more than 260,000 jobs in 2010. Ovum also examined the extraordinary investments made by the industry. In 2010 alone, the industry deployed $2.5 billion in capital expenditures. Canada’s wireless service providers have built the fastest and most reliable networks commercially available on the planet. Today, approximately 27 million Canadians have a mobile phone or wireless device, a number that continues to experience significant growth annually. Canadians expect reliable, high quality wireless service wherever they are, and our use of mobile data continues to explode – as much as 40 to 50 per cent of mobile data is now consumed in the home. Indications are that this demand will only
continue to grow. In fact, a recent Industry Canada report estimates Canadian mobile data traffic is projected to grow 30 times between 2011 and 2015. Canadian carriers have done an exceptional job of deploying wireless networks – 99 per cent of Canadians are now covered. However, carriers are facing considerable challenges in delivering network capacity to their subscribers. In fact, a large portion of the industry’s capital expenditures is devoted to improving network availability, both in terms of coverage and capacity. Additional antenna sites are absolutely essential to meet this incredible demand. Canada’s wireless providers have worked with many communities to address concerns that clarify local expectations and preferences and define the procedures for wireless carriers when bringing wireless infrastructure to communities. CWTA and the Federation of Canadian Municipalities have just released a joint protocol template, to serve as a resource for municipalities that are looking to develop wireless antenna siting protocols that reflect the needs of their particular communities, and to ensure effective information-sharing between carriers and municipalities and the public. Governments, wireless carriers, businesses and consumers all have an interest in a clear and concise process. We all want to maintain and strengthen our leadership role on 21st-century infrastructure to keep Canada’s economy strong, to keep us connected to our families and friends, and to provide reliable wireless safety services. What we know for certain is that Canadians love their mobile devices. The increased demand for services will only continue as we see increased growth on the wireless front. We also know that to ensure that Canadians have access to the
Bernard Lord, president and CEO of the Canadian Wireless Telecommunications Association. — Photo by J. Michael Geiger
devices and technology they love, we need to guarantee that there is enough critical infrastructure in place to provide these services.
Bernard Lord is the president and CEO of the Canadian Wireless Telecommunications Association (CWTA). The Ottawa-based group is the authority on wireless issues, developments and trends in Canada. Visit www.cwta.ca for more information.
Bernard Lord, president and CEO of the Canadian Wireless Telecommunications Association, will address the St. John’s Board of Trade luncheon on April 10. 2
Business News APRIL 2013
building to last
Chair’s message
“Condo living isn’t really my style. I prefer access to a barbeque year round and the smell of fresh cut grass in the summer when I leave my office at the end of the day. It’s just who I am.”
B
ut if I was looking to downsize, I’d work for the development that’s needed, move into the new MIX condo building and the residents who will live, play and being constructed on Duckworth work in this city every day. Street. It’s got a great, fresh energy, The Provincially, we think the basic principles building’s concept – mixed priced housing, of construction also apply when building a a parking garage that doesn’t look like strong financial house. a parking garage, and the really fun Over the last few weeks, the province architecture, combining with the former has announced a number of cost cutting CBC site – was just such a great idea in my measures such as a hiring freeze, layoffs opinion. and retirement incentives, but have they All of those reasons, combined with the been systematic and based on a long-term livability of the downtown, are of course, plan? Cutting corners can be risky, and why the development was approved by potentially costly if you haven’t measured council, but more importantly, it was twice before picking up the saw. We approved by the community. need solutions that will ensure necessary Development like this should be government programs and services are celebrated. And once the ribbon is cut on sustainable for the long term. the front doors, I think it will be. But Mix, or the new Fortis property, or the massive 351 “Our Board members are Water, would never have come to fruition without a plan. First meeting with the city regularly a blueprint, then a foundation. That’s how you start any building to make the process work for the and the St. John’s Board of Trade thinks that’s also how you start development that’s needed, and the growth of a city and for that matter, a province. the residents who will live, play At the city level, our blueprint is the municipal plan, which and work in this city every day. “ the city is revamping now with the input of its residents and businesses. Our foundation is the development process. Both of which are evolving to meet the growing We’ve got to go back to our blueprint and needs of our city. be sure that we know where or what we There are challenges – like the amount want to be in 20 years’ time before making of time it takes for development approval any major structural changes. and the frequency of the need to rezone Back to the physical development, rather a property based on today’s needs, than the metaphorical, there’s no denying rather than those of 10 years ago. The the impressive amount of construction permit process can be confusing and the and development in the province right inspections process infuriating. But each now. Labrador is suffering from a housing of these challenges can be met with a crunch leading to the building of several solution. Our Board members are meeting apartment buildings, there are more with the city regularly to make the process rooftops than treetops in Paradise, and
Business News APRIL 2013
Chair, Denis Mahoney Grand Falls-Windsor is redeveloping its own High Street concept with Tract Consulting. The value these projects will bring to Newfoundland and Labrador is in the billions as we see condos, subdivisions, office towers and movie theatres sprouting up like spring crocuses. At the Board, we are looking forward to viewing the draft municipal plan. It is a key ingredient to a more welcoming and liveable City of St. John’s. Perhaps hotel proposals on Kenmount Road won’t have to meet outdated 15-metre height restrictions. Could we see the creation of more neighbourhood-style living in subdivisions as a result of changes to the plan? Maybe the plan will create a commonly agreed-upon vision for what the city should look like in the next decade. Ultimately, the plan should be focused on establishing a place that’s attractive; a great place to live, work and invest. After all, what’s the point of building a really great place if you can’t welcome people in to see it?
3
There’s a very good reason why it’s called 351 Water.
Sure, it seems obvious at first. After all, it’s situated on Water Street, on the waterfront, in the very heart of downtown. But the name runs deeper than the mailing address. ThreeFiftyOne is the first and only office tower in Newfoundland to be heated and cooled by sea water, incorporating our innovative technology to capture the thermal energy of tides in the St. John’s harbour. It’s an inspiring and creative LEED®registered workspace that literally runs on innovation. And if that doesn’t spark the imagination, there’s always the view.
351 is only the beginning. Whatever your workspace needs, we can brainstorm a solution. After all, we’ve built millions of square feet of creative and adaptive workspaces over the past 30 years. 709.738.4100 www.eastportproperties.ca
Business News APRIL 2013
women apprentices W
ith Newfoundland and Labrador on the brink of a boom with the large industrial projects for this province, the question on everyone’s mind is where we will get all of the tradespeople needed to fill the gap? Well the Office to Advance Women Apprentices is taking a proactive approach and reaching out to our underrepresented groups and our youth, who will definitely be our tradespeople of the future. On April 18th and 19th the Office to Advance Women Apprentices (OAWA) will be hosting a Skilled Trades Conference for Women & Youth. This conference aims to create an awareness of the skilled trades as a viable career option and will provide information on how women are succeeding in the trades, the types of trades available, and the colleges that provide this training. The first day of the conference will target women working in the trades, women in college trades courses, along with women interested in learning more information on the trades. It will also target high school girls who are currently taking skilled trades classes, employers/industry, unions, government officials, and have an employer appreciation acknowledgement for companies who have already hired tradeswomen. Day two of the conference is a Trades Expo where OAWA is partnering with the union
colleges to provide hands on demos, where both male and female high school youth will get the opportunity to try out the trades. There will be a parent’s information corner set up where parents will have the opportunity to hear presentations from tradespeople and ask questions on behalf of their children. Day two will also be open to the general public for anyone who wishes to drop in and check out the trades booths. This conference is the first of its kind in the province and it is evident that industry sees a need by our sponsorship response – Hebron, IOC, Long Harbour
Business News APRIL 2013
Employers Association, Resource Develop Trades Council, VOCM, Department of Advanced Education & Skills, just to name a few have all come on board. To view more details or to register for this conference people visit OAWA website at www.womenapprentices. ca and click on our conference page or call our office at 757-5434. We all need to ensure that avenues for creating awareness, best practices and supports are in place for women and youth so that they can share in the profits of our booming economy.
5
ambassador column
W
ow! Time really does fly when you’re having fun. It’s hard to believe that I’m already in my second year volunteering as an Ambassador with the St. John’s Board of Trade. In January of 2012, I transitioned from insideto outside-sales with Triware Technologies. I’m very proud to be an account executive with such an innovative company. Around the same time, I was presented with the opportunity to become an Ambassador and jumped at the chance. I see this as my way to contribute to the business community. Meeting new professionals in our booming economy continues to assist in my personal and professional growth. This year I started my term on the Member Relations Sub-committee. Receiving feedback and suggestions from our members is essential to the Board and I encourage all to take advantage of what your membership offers. Events such as luncheons, mixers and Lunch and Learns ď€&#x; ď€žď€˜  ď€&#x;ď€&#x;ď€œď€“ď€–ď€›ď€”ď€?ď€•ď€˜ ď€“ď€”ď€—ď€ ď€™ď€˜ď€•  ď€?ď€&#x;ď€˘ď€Ąď€€ď€…ď€€ď€€ď€†ď€ƒď€†ď€‡ď€ƒď€†ď€„ď€…ď€„ď€€ď€€ď€†ď€Žď€„ď€?ď€€ď€’ď€‘ď€€ď€€ď€’ď€”ď€šď€˜ď€€ď€… are excellent ways to keep you connected
Katie Hussey
with other businesses. The next time you are out to an event and are unsure of who to talk to find and Ambassador with the golden name tag. We are here to help you. It’s such a pleasure to be part of a group that is dedicated to sharing ideas and helping their affiliates get the most out of their memberships. The staff and volunteers of the Board of Trade exhibit a level of enthusiasm that is infectious. Their commitment to serving the business community is outstanding. I am confident that 2013 will bring continued success to the Board and its members. Katie Hussey is an Account Executive with Triware Technologies - a leading Newfoundland-based information technology consulting and support firm. For more information regarding Triware’s services please contact Katie at 579-5226; khussey@ triware.ca or visit our website www.triware. ca.
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Business News APRIL 2013
ambassador column
F
rom the moment you walk into the doors of the St. John’s Board of Trade, you automatically sense an atmosphere of positive energy, motivation, and authenticity paired with a good dose of laughter. This organization is in every light, a team of dedicated professionals and I am very proud to be a newly appointed Ambassador with this organization. A little about me: I have worked in the hotel industry for more than 20 years, predominately in the area of conference services management. During those years, I have partnered with a dynamic team of highly experienced account managers at Eastern Audio in co-ordinating and planning trade shows, gala dinners, national and international conferences and various high profile social events. As of July 20, 2012, I “jumped across the pond” to my new home at Eastern Audio as Sales
Manager. This was a natural transition for me and I continue my work with both new and familiar clients to ensure the highest level of expertise and excellence in customer satisfaction. On many levels, I truly love where I live and wish to foster our culture, heritage, and economic growth. What better way to do this than becoming an Ambassador. I know firsthand the importance of connecting with peers and mentors. Our province is always changing and evolving, and communicating about new ideas and innovative tools that will help drive the entire business community forward. I’m excited to be a part of the team of Ambassadors with the St. John’s Board of Trade as it helps shape our beautiful city and province.
Mary Catherine Oakley
square two When your lawyer understands your business, you never have to start from the beginning.
Business News APRIL 2013
7
The changing face of St. John’s real estate
T
here’s an old saying that goes; “The more things change, the more they stay the same.” This is certainly true of real estate. Changing times have impacted the way that real estate professionals service their customers. The one constant is outstanding customer service never goes out of style. The best way that a real estate professional can deliver true value to a customer is by giving them what they want. At Rideout Realty we deliver true customer service by focusing on the client’s needs and wants, and knowing the difference, which helps
Holly Rideout Broker/Owner
c. f. e. w.
clients make the best purchase. We work with our clients on a regular basis helping them make strategic decisions; for example, choosing a single family home vs. two-apartment, allowing for extra income, or choosing between an older home or a new one. A realtor can assist with all other aspects of the transaction, including financing, arranging property viewings, market evaluations for your home or a future home, handling all negotiations, home inspections, choosing a lawyer, and moving services and after sale advice. Planning for and making a home purchase requires a lot of work. And while a good salesperson will offer good service, the best salesperson offers service that changes with the times. They use cuttingedge technology to respond more quickly and knowledgeably to their customer’s needs. They market their customers’ properties not only by posting a listing on MLS system or company website, but also through innovative ways like personal videos, property websites, iPhone apps linking to the sign on the lawn, and digital marketing tactics like e-newsletters. These are all part of an effective marketing campaign. Knowledge-
709.687.3892 709.753.5375 holly@rideoutrealty.com www.rideoutrealty.com
John Hoyt Realtor Associate
We reward your referrals. 8
Business News APRIL 2013
based communications will need to be reinforced with relationship building that creates more opportunities for contact with the customer before, during, and after the transaction. At Rideout Realty we try to stay on top of the latest and greatest, Holly Rideout has more than seven years in the St. Johns real estate market and is a broker/owner with experience in both commercial and residential real estate. Her associate John Hoyt is the newest addition to the Rideout Realty team. Hoyt brings a tremendous skill set to his clients, including five years in the mortgage business, three years working directly with contractors and members of the building trades, and providing insight to consumers with his Inside Real Estate (realINSIDEestate) Blog. Offering timely service that goes beyond the bounds of the traditional real estate transaction is an essential part of the changing role of today’s real estate professional.
alec henley in memoriam T
he Linda Ellis poem “The Dash,” describes the short line on a headstone between the dates of birth and death. The poem expresses the idea that the line is when the living happens, and encourages the reader to do the most with that dash they can. The physical dash is usually the same length and width on most tombstones, but for everyone who knew Alec Henley, they know his metaphorical dash could have been miles wide and feet deep. Aloysius Gonzaga Henley was born in St. John’s on Sept. 30, 1922 and died Feb. 21, 2013 at the age of 91. But during his life he used nearly all his time working to make his city, business, family, and anything else he touched, better. Henley witnessed the riot at Colonial Building, as a Boy Scout he paraded with Royal Newfoundland Regiment veterans of the First World War, he watched Newfoundland become and province of Canada, and he helped establish the Progressive Conservative Party in Newfoundland. Henley was political, favouring amalgamation between the communities in the North East Avalon, pointing the finger at the federal government for the failure of the cod fishery and fighting tooth and nail against the establishment of a Dominion grocery store on the site of the Memorial Stadium. The Quidi Vidi area wouldn’t be the same today without Henley’s attention and care as he had a hand in the majority of the projects there from the revitalization of the King George V field to the building of the Boathouse. In a Globe and Mail article following Henley’s death it was said that in Henley’s family, talking politics and religion was not taboo. “A typical Henley family supper was described as a meeting of six people and eight opinions,” the article reads. The family, a close-knit one, was Henley’s proudest accomplishment according to several articles written about him in life and posthumously. Henley was born to John Henley and Catherine Brennan – the combination of a St. John’s farming family and a merchant family from Devon, England – the 12th child of 13. Henley may have gotten his business sense from his father who operated the Henley Mattress Company in the city. Living
on Newtown Road and devout Catholics, all 10 boys attended St. Bonaventure’s College, one sister entered a convent. He is predeceased by all 13 Henley children. Henley was an insurance underwriter when he met Catherine Tobin, his wife-to-be when she was working for the American Consulate in St. John’s in 1946. Two years later they were married, and soon after that, the parents of four children; Janet, Brian, John and Christopher. At the time of his death, he was grandfather to 11, and to one great-grandson. He earned his Chartered Life Underwriters designation in 1953, and founded his company the next year. Alec G. Henley and Associates has become one of Atlantic Canada’s leading insurance firms and is now operated by his son Brian Henley. A Telegram article written several years before his death, said that Henley arrived every morning at the office at 9 a.m., dressed tidily in a suit, long after his retirement, but that his weekends and holidays were for family, boating and fishing. Henley was a major supporter – both financially and as a dedicated volunteer – of the Royal St. John’s Regatta; a life-long obsession that began as a young rower and only grew as he took on project after project before finally being inducted to the Royal St. John’s Regatta Hall of Fame. Henley not only donated rowing shells and helped build the Boathouse, but also managed the archives, helped create official racing lanes and even donated prizes to those beating records. Henley also participated in one of the most historical events in the province’s history when he persuaded Vatican officials that the Pope should come to Newfoundland during the 1984 12-day visit of Pope John Paul II to Canada, and to also give mass at Our Lady of Lourdes Grotto in Flatrock. In 1985 he was made Knight of the Order of St. Gregory by the Pope. Henely’s obituary read, “He could be demanding of himself and of those around him but he also loved ‘a bit of fun.’ He lived life to the fullest whether at home, at work or in the community. He lived his faith, day in and day out. He was generous to those in need both at home and abroad without fanfare. His life is a testament to his belief that ‘from those who have much, much is expected.’”
Business News APRIL 2013
-Photo by Gary Hebbard/The Telegram Reprinted with permission from The Telegram
At 86 years of age, businessman Alec G. Henley still goes into his Duckworth Street office each day and follows his routine. Henley’s Highlights Alec Henley lived a full and eventful life. These are just some of his greatest achievements: 1944
Started as an insurance underwriter
1948
Helped found the Progressive Conservative Party
1949-56 Established and maintained a Regatta archives 1950
Helped construct the Boathouse at Quidi Vidi
1953
Earned by correspondence, his Chartered Life
Underwriters designation
1954
Founded Alec G. Henley and Associates
1955
Elected to city council and served two terms,
during which he helped expand the King George
V Memorial Park, and dredging around the stakes
at the head of Quidi Vidi Lake
1964
Helped establish the Children’s Rehabilitation
Centre in the Pleasantville
1965
Ran unsuccessfully for mayor
1972
Chaired the organizing committee for the Men’s
Brier Curling Championships in St. John’s
1976
Chaired the Royal Commission on Regional
Government for the St. John’s Urban Region,
proposing the Harbour Arterial Road, the
Crosstown Arterial Road and the Outer Ring Road
1977
Served as vice-chairman of the Canada Summer
Games Committee
1984
Co-ordinated the visit and mass by Pope John
Paul II for an audience of 80,000
1985
Knighted into the Order of St. Gregory by the
Pope
1987
Helped found the Board of Governors and create
the Regatta Hall of Fame
1994
Celebrated the 50th anniversary of Alec G.
Henley and Associates by donating a $15,000
shell, “The Henley,” to the Regatta committee
1997
nducted into the Regatta Hall of Fame
1999
A major contributor to the re-establishment of St.
Bonaventure’s College
2003
Contributed to the restoration of the Chapel
of St. Bonaventure’s College and funded replicas
of the original stained glass windows
2009
Appointed the first Alumnus of the Year of St.
Bonaventure’s College
9
policy matters Policy Update Improving Development
•
•
The City has met with some architects, consulting engineers and developers in the interests of streamlining the development process. The St. John’s Board of Trade is scheduled to meet with City officials in the coming weeks to provide our input. The Board is also working with the Homebuilders Association regarding a City proposal to assess and tax partially constructed homes and buildings.
Chair Denis Mahoney was interviewed by NTV about the upcoming provincial budget.
10
Business News APRIL 2013
Investing in Training and Development
•
•
To help small businesses invest in their workforce, the Canadian Chamber of Commerce has created a HR Tool Kit of Training Resources with solutions for the skills shortage in Canada. The report also singled out Newfoundland and Labrador’s HR Manager as a great resource to help small business. Links are available on our website. Education and mentoring are important, and the Board will be working on lunch and learns to provide best practices for mentoring employees.
Labour Market Meetings
•
The Board met with Ross Reid, Deputy Minister, Provincial Population Strategy, and Lisa van Buren, Senior Policy Officer, Privy Council Office, concerning our labour market challenges. We provided background research on how our population might be increased through youth attraction and retention, immigration, and by natural increase. Education and training will not solve shortages in the short-term or fix our main problem which is that we simply do not have enough people. We must fill the gaps in all sectors and skill levels, and immigration must be our main focus right now. We are competing with the world for the same young, talented smart people to come to Newfoundland and Labrador, and we must be competitive to attract and keep them here.
What We’ve Been Reading this Month... “Still Standing in Line: Addressing a Mismatch of Skills and Jobs in the Canadian Labour Market” C.D. Howe Institute
Chair Denis Mahoney was interviewed on NTV’s Issues and Answers about labour market, provincial finances, and other issues.
“Reforming Alberta’s Heritage Fund: Lessons from Alaska and Norway” The Fraser Institute
Government Finances
•
•
•
•
The Board participated in federal pre-budget consultations where we stressed the need to grow the population in order to grow the economy. The Board also presented at the provincial pre-budget consultations, with a focus on a rigorous core mandate review, a reform of programs to protect government’s core mandate, and a reduction in expenditures. Our spending is unsustainable. Government must commit to a long-term debt reduction plan, and make it a priority to lower business costs such as WHSCC premiums and taxes to protect our business competitiveness and enable the private sector to drive the economy. Monitoring rising costs of doing business is a key focus of the Board in the months to come, and guide us as we present to the WHSCC Statutory Review in April.
Quote of the month Those who say “it’s not personal, it’s just business” are lying. All business is personal, and the best business is very personal. Richard Lenz
From Design to Completion
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Pinnacle Engineering Ltd. Suite 202, 40 Aberdeen Ave St. John’s, NL A1A 5T3 tel: (709) 754 2114 fax: (709) 579 0707
Business News APRIL 2013
Civil Engineering & Project Management
www.pinnacleengineering.com
11
Dan Mosher, business mentor, cancer advocate, dead at 61
D
an Mosher didn’t just fight his kidney cancer with treatments and a positive attitude. In fact, he didn’t just fight his own cancer at all. Mosher, despite his own health problems, full time job and -----, took up the cause of fighting kidney cancer for every patient before and after him through volunteer work and advocacy. Mosher lost his battle with cancer last month at the age of 61 at the Palliative Care Unit of the Miller Centre in St. John’s. Mosher was originally from Nova Scotia and grew up in Halifax with his two brothers.
He received a Masters in Science and an MBA from Dalhousie University, and moved to Newfoundland in 1985 to work at the Aquarena. He moved on to the College of the North Atlantic and Memorial University School of Business. At the end of his life, he taught at the Sir Wilfred Grenfell Campus in Corner Brook while continuing work on his graduate studies for his Ph.D. It’s likely that if you studied business in the last 20 years in Newfoundland, you were a student of Mosher’s. Some of his students offered kind words about Mosher on ratemyprofessors.com, an online community to talk about teaching and grading styles of professors at all universities. One comment described Mosher as knowledgeable, a teacher who believed in group interaction and a very tough marker. “Overall, Dr. Mosher is a good prof. to have for first year business, as he is easy to understand and is constantly provoking student thought about future opportunities in business,” one comment read. “DAN IS THE MAN!!!!! I found him to be very involved with the class
Dan Mosher was an active volunteer for nearly 10 years and was inducted as a lifetime member of the Royal St. John’s Regatta Committee. – Photo reprinted with permission from The Telegram
12
Business News APRIL 2013
and he likes group work. He kept the class interesting and had lots of presentations. I really enjoyed his class. The tests were a little demanding, but if you study you’ll do fine....:),” read another. Mosher was diagnosed with kidney cancer in 2007 and soon discovered there are as many as four to six surgeries to remove diseased kidneys every week in Newfoundland and Labrador. It was then he became an advocate for those with the disease, helping to establish a student nurse kidney cancer foundation, serving as a volunteer board member with the Newfoundland for Kidney Cancer Canada and working within that organization to raise awareness and provide information for patients and their families. Mosher’s biography on the Newfoundland for Kidney Cancer Canada says he was committed to helping health professionals learn more about kidney cancer and how to treat it in this province. ” As well, he is determined to minimize the isolation and hopelessness felt by newly diagnosed patients and their families, while bringing hope to existing patients through meetings and educational seminars in Atlantic Canada,” the bio reads. “Dan made an indelible impression on everyone who knew him. He nurtured dear life-long friendships, forged strong professional relationships and developed a vast network of colleagues and peers, many of whom considered him a mentor,” his obituary read. Mosher is survived by his wife of 23 years, Barbara.
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13-03-13 1:50 PM
networking north Big Opportunity in the Big Land
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abrador, often affectionately referred to as the Big Land by Labradorians and Newfoundlanders alike, boasts big opportunity for business and the St. John’s Board of Trade has a new initiative in place to connect its members to these opportunities. This Labrador initiative will provide hands-on guidance in connecting our businesses with procurement prospects in the Labrador supply chain. There are many opportunities for successful partnerships and business that exist in Labrador for all sorts and sizes of businesses. The major projects in the Labrador region have many levels of development and companies that will need all sorts of products and services, from bolts to bedding and everything in between. There are a number of successful partnerships to be made and several different ways to make them. The Board has established a new Labrador Committee of key stakeholders who have a vast and diverse knowledge of doing business in the Big Land which is led by past chair Steve Power. The Board has also hired Erika Stockley as Mentor for Labrador and Northern Opportunities to oversee this project. Erika is no stranger to resource development in Labrador and has recently moved from Happy Valley-Goose Bay, where she lived for almost 11 years, to work in our St. John’s office. Erika has worked and volunteered in a number of different capacities while living in Labrador. She has experience in economic, business, and resource development, immigration, community capacity, event and conference planning, sales management, aboriginal partnerships, tourism and more. Erika with the rest of the Board of Trade team, and the Labrador Committee will be offering members a number of opportunities to expand
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their knowledge and gain insightful awareness of the procurement process. They will guide members through the how, where and who to do business with in Labrador. There are already a number of initiatives underway. We will be hosting a Trade Mission to the Expo Labrador Conference and Trade Exhibition located in Happy Valley-Goose Bay this upcoming June. Expo Labrador is the region’s primary event for networking opportunities, with a trade show that provides exhibitors with an opportunity to showcase their business, and the St. John’s Board of Trade will host a booth where members can supply their information. The conference sessions highlight the many opportunities that exist in a variety of Labrador resource development industries and this is a great venue for gaining more information on doing business in the Big Land.
Business News APRIL 2013
We will be hosting procurement and information sessions regularly in St. Johnâ&#x20AC;&#x2122;s with major resource development companies doing business in Labrador. We will connect you with the right people to increase your business success. The Board and the Labrador Committee will be partnering and working with key stakeholders to ensure we serve the membership to the greatest capacity. We will stay informed on business potential and communicate this to the membership on a regular basis through E-News and Business News. Erika, Mentor for Labrador and Northern Opportunities, is here and ready to serve the Board of Trade membership in growing in Labrador. For more information on the Labrador Project, please do not hesitate to contact her at estockley@bot.nf.ca or 726-2961.
Business News APRIL 2013
around the board Navy Award
Six employers from Newfoundland were recognized March 6 for their support to Canada’s Reserve Force, including the St. John’s Board of Trade and a number of its members. At a ceremony held at Government House in St. John’s, Lt. Governor John Crosbie, presented awards to the St. John’s Board of Trade; In The Box Media and Promotions; Johnson Inc; as well as branches of the federal and provincial government. The awards were presented on behalf of the Canadian Forces Liaison Council (CFLC), an organization that encourages civilian employers and educational institutions to grant Reservists time off on a voluntary basis to allow them to participate in their military activities, duties and training.
FORTIS PLACE 5 SPRINGDALE STREET Now leasing Class A office space for Fortis Place on 5 Springdale Street in downtown St. John’s. Designed to LEED standards for energy efficiency and integrating the most modern building design developments. Accessible underground and surface parking, and within close proximity to restaurants, banks, Delta St. John’s, the St. John’s Convention Centre and Mile One Centre.
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Business News APRIL 2013
chair inauguration
Denis Mahoney also used the inauguration to give thanks to some of our long-time volunteers as they move on to other things.
Mayor Dennis O’Keefe joked that two Dennis’ were better than one, as he carried out the swearing in of our Chair Denis Mahoney and vice-chair Sharon Horan.
SURVEY MARKERS ARE MANDATORY
Survey Markers help protect your property and they are MANDATORY in Newfoundland and Labrador. Make sure your next survey is complete with survey markers on all corners of your property. The Association of Newfoundland Land Surveyors Tel: (709) 722-2031 www.anls.ca
Dan Dillon provided the smooth sounds at our Chair’s inauguration. Who knew MUN’s program co-ordinator for Entrepreneurship Training Program for International Graduate Students was such a talented musician?
Jo Mark Zurel, our 36th chair in 2011, received his past president’s pin, along with a ribbing from Board of Trade staff, at the chair’s inauguration.
Business News APRIL 2013
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around the board
Our gracious hosts Bill Mahoney and Kelly Finlay from the Murray Premises were in the holiday spirit.
St. patricks day mixer
These girls go green every year and didnâ&#x20AC;&#x2122;t disappoint.
Denis Mahoney and Des Whelan goofing around at our annual St. Patrickâ&#x20AC;&#x2122;s Day mixer.
Our own little leprechaun, Paddy Phillips strikes a pose. Will he wear that hat to Board meetings?
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Business News APRIL 2013
lunch and learn
Catch up on your professional development with SmartForce and CoursePark. This online learning program offers skills in all kinds of categories. We learned all about it with a lunch and learn on this free, education service.
Twitter for beginners! We hosted a lunch and learn by social media marketer Sheldon Payne, where he showed us how to connect in a new way.
We made a French connection with our â&#x20AC;&#x153;Hire Abroad,â&#x20AC;? lunch and learn, where we heard about the potential for French workers to come to Newfoundland and Labrador from Louise Van Winkle from the Canadian Embassy in Paris.
Making corporate connections via LinkedIn was another of our technology series of lunch and learns, facilitated by Sheldon Payne of Newfound Marketing.
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around the board
luncheons
Canada’s Ambassador to Ireland, Loyola Hearn spoke at a luncheon suggesting that there are plenty of Irish workers willing to come to Canada and work for you – if you’d only buy the ticket.
Derek Sullivan, our 35th chair in 2010, received his pin at the Loyola Hearn luncheon, where we reminded him of his goal to meet the 800-member mark and his passion for municipal politics. After receiving his pin, we are proud to say that we’ve now recognized all our past presidents to date.
Cathy Bennett, a past chair of the St. John’s Board of Trade and tireless volunteer, spoke from the heart at one of our luncheons.
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Business News APRIL 2013
Esso Business Card Program 3.5 cent per litre discount The Canadian Chamber of Commerce and Imperial Oil are pleased to offer the Esso Business Card Program to all Chamber members. Each Chamber member may enjoy:
3.5 cents per litre fuel discount off the retail posted pump
price purchased in Canada at Esso-branded service station; Detailed monthly invoice; Esso has the largest retail network across Canada with over 2100 locations to serve you; Cards restricted to fuel, oil, top-up fluids and car wash; Personalized identification may be printed on each card and the invoice; Esso has the largest car wash network in Canada with over 600 locations; Speedpass - the fastest way for your vehicles to fuel up and go at Esso Esso Extra or Aeroplan Miles – details at EssoBranded service stations. Tiger Express and On the Run locations throughout Canada with services on site such as Tim Hortons, Royal Bank cash machines and car washes.
To apply, simply complete the attached Esso Business Card application and fax it directly to the program coordinator listed below or visit our Micro Site to apply online at http://www.essofleetoffers.com/CHAMBER. Please ensure the application(s) are completed in full to assist in the processing. Richard K. Sauve Imperial Oil P.O. Box 1042 Almonte, Ontario K0A 1A0
Email address / essofleet@sympatico.ca Phone 613-256-8323 or 1-866-616-8323
Fax 613-256-5009
* Trademarks of Imperial Oil Limited. Imperial Oil, licensee.
Trademark of Exxon Mobil Corporation. Imperial Oil, licensee
TM
members in the news and the federal government, more than 150,000 children will receive vaccinations. Templeton recently met with Dr. Bruce Aylward, a Newfoundlander who works as the Assistant Director-General for Polio, Emergencies and Country Collaboration in Geneva to talk about the success of the program. Polio has now been eliminated in all but three countries.
Bruce Templeton Donation
Bruce Templeton with Dr. Bruce Aylward from the World Health Organization.
Bruce Templeton, author of “The Man in the Red Suit,” in co-operation with its publisher Creative Book Publishing have donated nearly $90,000 to RotaryPolioPlus Fund, a charity immunizing international children against polio. Templeton had planned to donate the proceeds from the first printing of the book - $5,000 – before its publishing, donated another $3,000 from his corporate Santa visits this past Christmas, and collected a cheque from his publisher in the amount of $5,000 recently. Combined with matching funds from the Bill and Melinda Gates Foundation
Rezonings approved for hotels As the expansion to the St. John’s Convention Centre gets underway, the city says it will need hundreds of new downtown hotel rooms to house convention goers and other tourists to the city. That need may be partially filled by Manga Hotels, which applied to build a Hilton Garden Inn at the bottom of Springdale Street in the downtown. The site has been granted a rezoning by council which will result in the construction of a 12-storey hotel. Another hotel development – this one on Kenmount Road – has also been approved for rezoning for 25 metres in height.
Hebron cuts first steel for project Chair Denis Mahoney, along with a delegation of others including Fred Cahill, President of the Cahill Group of Companies and Geoff Parker, Hebron’s Senior Project Manager and Premier Kathy Dunderdale, attdended the cutting of the first steel for the Hebron Topsides Project recently. The steel cutting, as opposed to a ribbon cutting, was held at Board of Trade member, Metal World’s facility on Torbay Road in St. John’s. The living quarters module, a large piece of the Hebron topsides, is being built by NEAL — a partnership of North Eastern Constructors Limited, a division of G.J. Cahill, and Norwegian contractor Apply Leirvik. The fabrication work is being completed at Nalcor’s Bull Arm Fabrication Site, while Metal World is a sub-contractor on the module.
Congratulations The offices at Telelink are going to need a bigger trophy case as the company takes home another award – this one from the Newfoundland & Labrador Institute of Purchasing Management Association (NLIPMAC).
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Business News APRIL 2013
Telelink has been named NLIPMAC’s 2012 supplier of the year. The award has been handed out annually since 1991 and recognizes the strategic value and service that individual suppliers contribute to the supply chain management profession and their associated employers. Telelink has also racked up awards including the 2012 Call Centre Award of Distinction by the Canadian Call Management Association and a 2010 Business Achievement Award for growth in domestic and export markets.
Bluedrop one of Top 50 Defence Companies Bluedrop Performance Learning has jumped from 44th position in the 2011 ranking to 18 on Canadian Defence R’s list of Top 50 Defence Companies of 2012. Al Dillon, VP Business Development of Bluedrop’s Defence and Aerospace Unit, notes “This is great recognition for our team and a solid testament of our world class products and services that have experienced tremendous growth over the past year. We are very appreciative of the acknowledgment by CDR and congratulate the other players in Canada’s Defence and Aerospace Industrial sector on their success.”
from the Newfoundland and Labrador Employers’ Council, while non-profit residential care and support service organization Key Assets was the winner in the small-employer category. H.J. O’Connell was noted for its strong labour relations practices and an employee donation program, which dedicates $25,000 a year to charities suggested by employees. Fortis’s internal communications focus and workplace culture were a part of its win. Key Assets was honoured for allowing employees to use their own skills and judgement to make decisions at work.
Homebuilders’ leader wins national award Congratulations to Victoria Belbin, CEO of the Homebuilders’ Association of Newfoundland and Labrador on her win of the Ken McKinlay Award for excellence in communications for a local association with more than 100 members at the 70th
Canadian Home Builder’s Association Conference in Lake Louise, Alberta. Memorial University can now boast having a master teacher after the designation was given to Lyle Wetsch by the Marketing Management Association (MMA). Wetsch is the first winner from a Canadian business school to take home the 2013 Hormel Master Teacher Award. Wetsch is an associate professor of marketing at Memorial’s Faculty of Business Administration. Wetsch has developed a reputation for using social media to develop an understanding of marketing concepts. His Personal and Business Branding with Social Media course, for example, recognizes the role social media plays in employment success as well as the importance of a consistent and dynamic online presence for both employees and business owners. continued on page 24...
Employers’ council hands out awards of distinction Our members are Employers of Distinction. H.J. O’Connell and Fortis Properties were named winners in the large-employer category of the annual award
Emad Rizkalla, president and CEO of Bluedrop Performance Learning
Business News APRIL 2013
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Members in the news From top of the food chain to the bottom Greg Roberts, CEO of Mary Brown’s, is the next boss to go undercover for the W Network’s Undercover Boss show, where company owners pose as new employees to see how low-level workers handle their duties. Roberts becomes a chicken fryer for a week while the company is in the midst of aggressive expansion plans. Keep your eye on the W Network to see how Roberts handles a deep-fryer basket.
Newfoundland Chocolate Company wins another handful of awards The Newfoundland Chocolate company has racked up many awards in recent years, but their success has led to three
new accolades in the last week. Brent Smith, owner and chocolatier, took home two more awards in the last month. The company has been named one of Canada’s top six chocolates by Canadian Living magazine and was awarded the Hospitality Newfoundland and Labrador Cal LeGrow Tourism Innovator of the Year Award,
MITACS Research funding available If your organization is looking to solve a problem, conduct research or increase its involvement with the university, MITACS can help. MITACS is a national not for
profit aimed at providing industry with access and funding to university research expertise. Whether it is to conduct market research, enhance scientific processes or solve product related problems, MITACS wants to match you with the expertise to grow. For more information please call 709-685-1736 or visit www.mitacs.ca.
RDC Invests in academic-led R&D As a result of a $1.7 million investment in deepwater seabed surveying, navigation and control systems for field robots, and improving cyber security measures, nearly $10 million has been leveraged for R&D in the ocean industries in this province. Researchers from College of the North continued on page 27...
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INDUSTRY NEWS Seafood still a valuable part of the economy in 2012 The province’s seafood industry remains a strong contributor to the economy as its pegged at a $1 billion industry by the Government of Newfoundland and Labrador. The total value of seafood production remained steady at $1 billion, with Total production volume reaching 137,000 tonnes of seafood products with a production value of $1 billion and total sales of $740 million. While, production declined slightly from 2011, the average market price for cooked and peeled coldwater shrimp peaked in 2011 and remained at that level for 2012 and market prices for other key species declined. Employment growth was slowed, still, more than 20,000 people worked in the seafood industry last year.
Our Services
More information on the seafood industry’s performance in 2012 is available in the
Customer Relations Building Operations Maintenance & Emergency Services Bookkeeping & Financial Reporting Lease Management
Seafood Year in Review, which is available online at www.fishaq.gov.nl.ca/publications/ index.html.
information is available on the Centre for Women in Business Web site at: www. centreforwomeninbusiness.ca
New Skills Building, Mentoring Program for Women Entrepreneurs
Prime Minister’s Volunteer Awards
The federal government has launched a new $78,000-skills building and mentoring initiative designed to help women entrepreneurs in Atlantic Canada maximize the growth of their businesses. The Advanced Management and Mentoring Program (AMMP), offered through the Centre for Women in Business at Mount Saint Vincent University, will take place throughout Atlantic Canada including St. John’s, Newfoundland and Labrador. Offered over a six-month period, AMMP provides more than 20 growth-oriented women business owners the opportunity to participate in peer-to-peer advisory groups, roundtable discussions, training sessions and mentoring. Participants will also develop growth plans for their businesses to be implemented over a one-year follow-up period. More
Nominations are being accepted for the Prime Minister’s Volunteer Awards until April 15, 2013. The awards recognize achievements in a wide range of volunteer activity, including: • individual volunteers or groups of volunteers who give of their time, energy and expertise; • businesses whose commitment to social responsibility strengthens the communities in which their employees live; and • not-for-profit organizations whose innovative approaches to volunteerism make a difference every day in the lives of Canadians. Award recipients will be recognized at a ceremony and can identify an eligible not-for-profit organization to receive a grant for $5,000 (regional award) or $10,000 (national award).
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Business News APRIL 2013
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Membership Since 1953, governed by provincial statute, (Land Surveyors Act), the Association of Newfoundland Land Surveyors (ANLS) is the self-regulating body given the responsibility to regulate the practice of land surveying in the province of Newfoundland and Labrador. The primary focus of ANLS is to protect public interest by ensuring the proficiency and competency of land surveyors in their practice. Meet the Experts Who Know your Boundaries Purchasing a property may be the largest financial investment you may ever make, therefore, ensure your next survey is complete with survey markers on all corners placed by the Experts who know your boundaries. To find a certified Surveyor in your area, visit our web page at www.anls.ca or contact the ANLS office at (709) 722-2031.
under the provision of the Land Surveyors Act., has been the licensing and governing Discoveries Unlimited Inc. body for Land Surveyors in the Province of Newfoundland & Labrador. We are governed Discoveries Unlimited Inc. (DUI) is a by a Council elected by membership.
Torbay based court reporting company incorporated in 1991 by Judy Moss because she recognized the need for timely accurate transcripts. DUI is dedicated to providing quality transcripts to not only the legal community, but to other entities such as the Public Utilities Board, Commission of Inquiries, the Tax Court of Canada, the Federal Court, and has provided services to several companies outside NL, as well as the United States. We strive to provide our clients with timely accurate transcripts at the most cost-efficient method. Call us today to inquire about our services. 709-437-5028 www.discoveriesunlimited.ca
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Belmont Health and Wealth wants to provide your people with the best health tools, innovations, and solutions. We want to see your people prosper and build a rich and fulfilling retirement. We simply want the best for those you care about, personally and in business. After all, when all is said and done, what else is there? We are the leaders in health and wealth financial solutions for you, your loved ones, your employees, and your members. No matter what you do, don’t short change yourself. Give us a call and see what you could be missing. Balance Your Life www.gobelmont.ca kwhelan@gobelmont.ca (709) 364-8123
Vibe Global Event Management is a locally owned and operated professional event management company. We opened our doors one year ago in response to Newfoundland and Labrador’s flourishing tourism and corporate growth. Vibe is proud to represent our province both globally and locally by specializing in inbound and outbound events. Our owners have over 40 years of combined experience travelling and organizing events worldwide such as conferences, destination weddings, and VIP travel. We are a full service destination management company and have extensive experience in Group Incentive Programs. CELEBRATE MOTIVATE INNOVATE… www.vibemanagement.ca info@vibemanagement.ca 709.237.8444 800.410.4614
Business News APRIL 2013
Clean & Beautiful has been reducing litter and promoting beautification in St. John’s for over 25 years! Our mission is to protect and restore our urban surroundings through community involvement and to instill a greater sense of pride and ownership for our city streets, parks and trails. Take Pride Take Action is a yearly initiative from May 15 - June 15 to encourage this goal. TPTA is designed to inspire residents, schools, businesses, and community groups to participate in removing litter and to help keep our City clean and beautiful. We will assist you with this by providing garbage bags, prizes and even pick up your garbage. For additional information view our website at www.cleanandbeautiful.org
Rideout Realty is a boutique style agency, BIG on service! We offer a new “fresh” approach to real estate, buying or selling. A free market analysis for every home, pre-home inspections, personal video tours, and website to market your property. Choosing the right agent can save you thousands of dollars! Holly Rideout is Owner/ Broker and has experience in all aspects of the local real estate market. An Award winning Realtor, Holly and associate John Hoyt will put their knowledge to work for you, assist with all aspects of the real estate transaction ensuring a hassle free experience every time!
new members Mortgage Mavericks Inc. Jeanne Stapleton, Broker Owner 303 Thorburn Road, Unit 4 St. John’s, NL A1B 4R1 709-757-6886 709-800-1788 Jeanne@mortgagemavericks.com Freedman Carol Ann Thomas, Technical Consultant 510 Topsail Road St. John’s, NL A1E 2C2 709-351-0367 carolann@gofreedman.com AIESEC Memorial Katie Paterno, Local Committee President UC-2000 Smallwood Centre Memorial University St. John’s, NL A1C 5S7 lcp@aiesecmemorial.ca
MJM Energy Rod Cantwell, Regional Manager 67 Majors Path, Suite 201 P.O. Box 29101 St. John’s, NL A1A 5N5 709-769-4377 709-579-2220 Rod@mjmenergy.ca
St. Michael’s Print Shop Caroline Clarke, Business Manager 72 Harbour Drive, 2nd Floor P.O. Box 193 Stn “C” St. John’s, NL A1C 5J2 709-754-2931 709-754-4910 caroline@stmichaelsprintshop.com
continued from page 24...
Atlantic’s Ridge Road campus, Memorial University’s Faculty of Science, Faculty of Engineering and Applied Science, Marine Institute and C-CORE will use the cash infusion to reduce seabed impacts related to bottom trawls, an increased understanding of the behaviour of ice,
while working and operating in Arctic and sub-Arctic regions, and the transformation of shipping containers into dormitories for use as student housing or as disaster relief shelters. An overview of the projects receiving funding is available online at www.rdc.org.
Buchans Minerals Corporation Linda Snow, Office Manager Suite E130, 120 Torbay Road St. John’s, NL A1A 2G8 709-738-7385 709-738-7883 linda@buchansminerals.com CBDC Trinity Conception Diane Hodge-Burt, Executive Director Suite 101, 21 Industrial Cresent Carbonear, NL A1Y 1A5 709-596-3849 709-596-7721 Diane.burt@cbdc.ca
www.FutureGroupCompany .com FG BoT 5 x 3 AD.indd 1
Business News
Business News APRIL 2013
2013-03-15 4:12 PM
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APRIL
UPCOMING EVENTS Lunch and Learn Series
This April join us for a Lunch ‘n’ Learn series on one of the most pressing topics within the local business community – “HR Practices for the Next Generation:”
Lunch and Learn 1 “Corporate Culture”
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Join Jessica Chapman from Johnson Inc., winner of the Board of Trade Business Achievement Award, as she talks about the importance of culture and engagement and how to manage it for the 21st century within small businesses. Date: Time: Cost: Location:
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Tues., April 9 12:30 – 2 pm $35+HST member discount $45+HST non member St. John’s Board of Trade, Board Room 34 Harvey Rd., 3rd Floor
Luncheon
“A Strong Canada Depends on Strong Wireless Networks”
Join Bernard Lord, president & CEO of the Canadian Wireless Telecommunications Association (CWTA) as he speaks to the St. John’s Board of Trade on the importance of a wireless society in Canadian culture. Date: Wed., April 10 Time: 12:30 – networking 1 pm - luncheon Cost: $42.50+HST member discount $85+HST non member Location: Comfort Inn Airport 106 Airport Rd.
Community Impact Panel
Lunch and Learn 2 “Making Conflict Resolution Easy”
Date: Time: Cost: Location:
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Thurs., April 25 12:30 – networking 1 pm - luncheon $42.50+HST member discount $85+HST non member Holiday Inn, 180 Portugal Cove Rd.
Tues., April 16 12:30 pm – 2 pm $35+HST member discount $45+HST non member St. John’s Board of Trade, Board Room 34 Harvey Rd., 3 Fl.
Lunch and Learn 3 “Building a Stronger Workforce through Financial Advice”
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Personal financial stress can result in an unhappy and unproductive workforce. Do your part to promote financial wellness in your workplace. Please join Paddy Phillips from RBC as he shares current trends and ideas to help build financial wellness in your organization. Date: Time: Cost: Location:
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Join us for lunch as we recognize local community leaders. These individuals and organizations have demonstrated the best characteristics of community, commitment, creativity, and volunteerism. Be sure to attend this feel good luncheon and hear how we can all work together to make this a better community. Visit our website for more details on the panelists. Date: Time: Cost: Location:
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Make sure you come out and join Susan Power from Higher Talent Inc. (HR Solutions). This session will provide excellent tips on how to get proactive with conflict resolution, how to communicate more effectively, deal with difficult people, and adopt proven conflict resolution approaches.
Tues., April 23 12:30 – 2 pm $35+HST member discount $45+HST non member St. John’s Board of Trade, Board Room 34 Harvey Rd., 3rd Floor
Business Business Mixer
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Experience the best networking in St. John’s. Join CableTec, A Taste of Class, and other Board of Trade members for an evening of fun, food and of course doing business with one another. Date: Time: Cost: Location:
Thurs., April 18 4:30 pm – 6:30 pm Included as a benefit of your membership Bellavista
Business News APRIL 2013
To register for these events please contact Wanda Palmer at events@bot.nf.ca or 726-2961 ext. 9