Business News June 2011 by St. John's Board of Trade

VOLUME 26, NUMBER 6, 0834-2011

JUNE, 2011

Brewing a Bright Future

IN THIS ISSUE:

•Private business and the arts •Manufacturing days gone by •Ambassador’s columns

Contents IN THIS ISSUE Business News is a monthly publication of the St. John’s Board of Trade. Reproduction of any material contained in Business News is permitted provided written approval from the St. John’s Board of Trade. Articles and criticisms are invited, but opinions expressed by contributors do not necessarily represent those of the St. John’s Board of Trade. We encourage you to support the business leaders whose names and products you see advertised in this issue as well as throughout our entire membership. The Board reserves the right to edit submissions. Editor: Printed by: Layout:

Alisha Morrissey British Group of Companies Roxanne Abbott

Jo Mark Zurel Steve Power Denis Mahoney Sharon Horan Derek Sullivan Sherry Walsh

Chair Senior Vice-Chair First Vice-Chair Second Vice-Chair Immediate Past Chair Secretary-Treasurer

ST. JOHN’S BOARD OF TRADE EXECUTIVE

COVER STORY

CHAIR’S MESSAGE FEATURES

KEEPING CURRENT MEMBERSHIP

Upcoming Events

3 10 28

BOARD OF DIRECTORS Kim Keating Dallas Mercer Jeff LeDrew Bill Mahoney Brenda O’Reilly Karen McCarthy Dorothy Keating Des Whelan

STAFF Paul Thomey Jennifer Ryan Shari Palmer Margie Davis Alisha Morrissey Craig Ennis Wanda Palmer Sherry Ryan

Chief Executive Officer Controller Business Affairs Manager Sales Manager Policy Research Analyst Vice President of Policy and Communications Events Marketer & Administrative Coordinator Member Relations Administrator

St. John’s Board of Trade 34 Harvey Road P.O. Box 5127 St. John’s, NL A1C 5V5 Canada Tel: (709) 726-2961 Fax: (709) 726-2003 E-mail: mail@bot.nf.ca Website: www.bot.nf.ca

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June 2010

Cover Story investing in the future delivery system manufactured in Concord, Ont. “The new kegger has increased throughput by 10 per cent and reduced beer loss by 5 per cent,” says Sean Kennedy, operations manager. “This is yet another example of our goals to improve our operation and drive out waste from our business!”

made seamer (the machine that puts the lid on the can), is more than capable of meeting the growing can demand in the Newfoundland and Labrador marketplace. Finally, the St. John’s brewery will culminate its recent $20-million ith a focus on delivering on its capital upgrades with a new and more commitment to the customers efficient boiler, slated for a summer of Newfoundland and Labrador, 2011 installation. Working with local MC is nearing engineering firm completion of Stantec, the brewery a multi-year will strategically and investment safely install this new program boiler during peak designed to production with a goal safely improve of minimizing brewery its day-to-day downtime during the efficiencies, summer sales period. reduce waste The new boiler has the and continue potential to reduce oil its focus on consumption by as much manufacturing as 17 per cent. quality, beer “Along with a products. structured program The brewery to build employee upgrades began engagement, our thrust three years has been to invest money ago with the in order to save money installation of and to maximize our new bottle and competitiveness,” says can packing John Buckley, brewery equipment. manager. With the help The St. John’s brewery of German will be the first in manufacturer Molson Coors’ national Molson Coors St. John’s new Beer Kegging Station installed in December 2010. Krones AG, network to participate the Global Brewer installed a series of It comes complete with an ergonomic in a Master Planning Audit, commencing world-class carton erection and bottle/can lifting system, new keg float and the ability in June 2011. The process will assess packing equipment; replacing a number to produce multiple keg sizes. the entire physical and operational of obsolete machines and ultimately In April 2011, Molson Coors purchased infrastructure on the Circular Road site improving productivity and employee and installed a new 600-can per minute with the intent of creating a long term morale. Another significant investment Krones AG can filler; followed by investment strategy. Through the hard was an upgrade to the Carbon Dioxide extensive operator and maintenance work of its employees and the dedication (CO2) Collection System at the brewery. personnel training. The filler was put of Molson Coors to invest in our local This work helped to reduce atmospheric to the test and immediately exceeded brewery, there is clear evidence that emissions and recapture CO2, a key expectations; decreasing beer and can loss Molson Coors has a long-term commitment ingredient in the brewing and packaging by 10-12 per cent. to employee safety, product quality and processes. Molson Coors has reduced its “With machine guarding being a high consumer confidence in the twelve brands purchases of CO2 and moved one step priority of Molson Coors, this installation it bottles, cans and kegs for the provincial closer to CO2 self-sufficiency. meets the highest level of CSA industry marketplace. So, as you lift your favorite In late 2010, the St. John’s brewery again standards,” says EH&S manager, Kevin product this summer, be proud that it’s sought new technology and replaced its Fisher. This new can filler, with its Swissmanufactured right here. Cheers! kegging unit with a new kegged beer

There has been plenty of activity at the Molson Coors brewery in St. John’s over the past several years.

June 2011

Business News

Chair’s Message made right here?

Chair, Jo Mark Zurel

This morning a net full of fish comes out of the ocean near the Southern Shore. Later in the evening it’s in a fish plant being flash frozen, boxed and readied for shipping. A day later long lines of factory workers in China cut, bread, and in some cases cook the fish, only to put back into bigger boxes to be shipped back to Canada; where the same person who took the fish from the water can buy it at the supermarket.

t’s confusing that the person who caught the fish was likely to get paid more per pound than what it is eventually sold for in supermarkets. What’s more confusing is that we’re not just talking about fish. Come By Chance oil refinery refines some of the most sour (poor quality)

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oils from around the world, while the oil pumped off the coast of Newfoundland and Labrador is shipped to refineries that deal with our sweet (higher quality) crude. We dig rocks out of ore rich Labrador and though we’re building a smelting plant in Long Harbour, the pellets that will leave there to be shipped around the world will become the beams that support tall buildings and the steel sheets that make up new refrigerators … but only after they arrive at a factory where those pellets are worked into beams or steel sheets. And we keep hearing about our abundant cheap power – surely that would give us a processing advantage? As a point of disclosure, I don’t really know the cost of turning ore into steel bars or the economics around labour versus shipping fish to China. I’m sure someone did a cost analysis and decided this was the most viable way to do business. But these realities just go to prove once more that businesses in this province face massive limitations that make large-scale manufacturing here nearly impossible. Aside from expensive labour – which is true when compared with business in Canada, let alone China – business on the island portion of the province face huge transportation costs just to get the product to the mainland. Add that to the cost of business, high tax rates, an antiquated payroll tax that encourages business to stay small – and an entrepreneur; especially one from outside, will look elsewhere to start a manufacturing company. Not to mention the bloated Canadian dollar, one factor that contributed to the recent failure of many manufacturing businesses throughout North America. We’re increasingly aware that the knowledge-based and technology sectors are higher value, but I still question the disconnect between what comes from here and where it’s made. People talk about this province’s rich manufacturing history, but all the factories operating here in the past and present seem so small compared to the amount of resources we ship out daily to be processed and packaged somewhere else. There’s a lack of control over so many of these June 2011

factors that we have also succumbed to the “Made in China” mantra experienced in so many places. I believe in diversification. And if it was up to me, I don’t think I would put all my eggs in the manufacturing-to-final-product basket. Nor do I think we should put all our eggs in the technology basket. For people who are truly entrepreneurial, they will always find a way to create a more efficient and effective process that will make business more competitive – either on cost or value. So rather than cling to the concept of either blue- or white-collar workers, we should hold tight to idea that in this province there’s a strong history of resilient, hard-working entrepreneurs. Men and women who are willing to do what it takes to take care of their communities, employees and businesses. Whether they make a tangible product or inspire great ideas is moot. Just look at the list of laureates in the JA Business Hall of Fame and you’ll see what can be done by people who dream big and take action to make those dreams a reality. Jo Mark Zurel is a Chartered Accountant and President of Stonebridge Capital Inc., an investment company. Until recently, Mr. Zurel was Senior Vice-President and Chief Financial Officer of CHC Helicopter Corporation, helping to build it into the world’s largest helicopter operating company. He’s also a director of Major Drilling International Inc. and Newfoundland Power Inc., director on the board of Fronteer Gold., as well as a board member of several private companies. Mr. Zurel holds a Bachelor of Commerce degree from Dalhousie University. Mr. Zurel’s not-for-profit activities include chair of Junior Achievement of Newfoundland and Labrador and governor for the Newfoundland and Labrador Business Hall of Fame. He is also governor of the Atlantic Provinces Economic Council, chair of a Canadian Red Cross fundraising campaign and board member with the Newfoundland and Labrador Angel Network (NLAN). 3

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Feature manufactured right here A lot has changed since we first asked Newfoundlanders and Labradorians to “Grow Stronger Together” 20 years ago.

ur province is a much different place. Our economy has grown and changed, our population has decreased, and has become increasingly more urban. We’ve seen two major recessions, the advent of oil and nickel industries and our subsequent shedding of have-not status. Manufacturing has changed dramatically in that time too. Newfoundland and Labrador’s manufacturing sector has long been dominated by refined petroleum, newsprint and fish processing. While these pillars are still important, they are less so than they were twenty years ago. The loss of two-thirds of our paper mills and perennial challenges in the fishery have meant that we’ve had to diversify, we’ve had to look to new products, new opportunities and evolve our business model to compete in today’s global economy.

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Bill Stirling, vice president Canadian Exporters and Manufacturers Newfoundland and Labrador. More and more, our members are focused on high-value, niche global opportunities. They are part of world markets and global supply chains. They have suppliers in Asia; customers in Europe; business partners in South America and bankers here in

June 2011

Canada. Not including the “big three “of oil, fish and newsprint, in 2010 we sold $1.3 billion worth of products to the world; food and beverage products, electronics, defence products, transportation products, and more. We built and sold navigational equipment, boats, premium vodka, lumber, dashboard panels, surveillance aircraft, secondary seafood, licensed collectibles, furs and leathers, light fixtures and a myriad of other products. We’ve continued to build and sell product here to compete with the best in the world. Twenty years ago, we were staring down the muzzle of a very dark period in history. The perfect storm of a groundfish moratorium, population decline, double-digit interest rates, 20 per cent unemployment. We’ve beaten back the naysayers and have turned the corner. Just imagine where we’ll be in another 20 years. Bill Stirling is the vice-president of Canadian Exporters and Manufacturers Newfoundland and Labrador. This month the organization holds its 20th annual tradeshow in St. John’s. For more information visit http://nfl. cme-mec.ca/newfoundland or call 709-772-3682

Feature good investment Why private business is involved in developing the arts

here's been a lot of talk lately about investment in the arts and culture sector from government, with people taking sides based largely on ideology and sentiment. Selfacknowledged arts lovers say it makes a better society and those opposed say we

should spend our money elsewhere and let don't make investments without a return, the sector fend for itself. right? So why are they doing this? Lots of numbers have been tossed around; Itâ&#x20AC;&#x2122;s not out of the goodness of their hearts. solid numbers arrived at by independent Successful corporations look at a bigger research agencies such as the Conference picture when doing their strategic planning. Board of Canada and Hill Strategies, which They know investment in the community is say the arts are worth $46 billion annually good for their business, both economically in goods and services, or that there are and socially. more professional artists in Canada than Attracting skilled workers to autoworkers (140,000 vs 135,000). Newfoundland is more important than Although, some argue culture is ever and just as the cup-holder can sell superfluous and should not be supported by public money. Every sector in the country receives government investment from mining and manufacturing to retail and forestry. They all require investment to compete in the global market and that investment brings returns. For Husky Energy families having fun at The Rooms. every one dollar of public money that goes into the culture consumers on what car to drive; the culture sector, seven are returned to the economy. of a place, and the quality of life there, If your RRSP investment did that well, sells people on where to live. you'd be pretty darn happy. Economists, most notably Richard Look even closer and you'll see the Florida, have long maintained that culture sector represents over 7 per cent sustaining an inspired workforce (from of the Canadian GDP, putting the sector in engineers to mechanics to middle league with other major industries in terms managers) requires not only a positive of economic contribution. environment in which to work, but also a Yet, a vocal minority insists, based largely creative environment in which to live. on false assumptions, that culture doesnâ&#x20AC;&#x2122;t Forward-thinking businesses setting up deserve development investment. shop in Newfoundland and Labrador know Look to the private sector and you'll see that to compete globally for the best talent, some very forward thinking. Businesses they are wise to nurture the culture that large and small are investing in the arts. draws people to this place. Look at Husky's recent $2.5 million Further, when investing in culture, these donation to the Rooms, Statoil Hydro's corporations increase their visibility and partnership with the Resource Centre for public profile with audiences they might the Arts, Diamond Design working with not otherwise reach. Imagine the number the NL Symphony, Colemansâ&#x20AC;&#x2122; involvement of people who have seen the Statoil with west coast productions at Theatre Hydro logo at the LSPU Hall who might Newfoundland and Labrador and Gros otherwise never have had that particular Morne. We all know smart business people brand cross their mind. June 2011

Business News

Feature good investment This kind of corporate gesture is good not gone. If art and culture were removed from our lives for a week, it would be like living only for direct effect on sales or product in a dystopian science fiction novel. awareness, but also for internal corporate Business knows this. Business wants morale. There is a sense of ownership and happy, relaxed, pride employees of engaged, a business feel when “Culture is everywhere. So much and educated they attend a cultural employees who event sponsored by so that we often stop noticing are happy to be their employer, or associated with when they see their it, like a fish doesn’t know it’s in their institutions. city represented so They want to well in something like water. We swim through it and create a work “Republic of Doyle.” don’t see it, but we’d sure notice environment It ties them to the art of critical and to the province if it were gone.” engagement more deeply than a and forward mere street address momentum. They want to be seen as does. creative and innovative. Associating their Culture is everywhere. So much so that we often stop noticing it, like a fish doesn't employees, name, and brand with the arts accomplishes all these things, and is a know it's in water. We swim through it and don't see it, but we'd sure notice if it were benefit to the city, province, and country.

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June 2011

Newfoundland and Labrador is home to an incredible array of artists and arts organizations. Its immense physical beauty is matched only by its built heritage and cultural accomplishments. Businesses here, old and new, know the value of supporting culture. In combining long-term planning for both brand visibility and the happiness of their employees, businesses are building not only a better quality of life for all, they build a better business. And for that we should applaud them. George Murray is a member of a committee working on the return on investment of the arts community. He’s the executive director of Association of Cultural Industries and a working artist. This article first appeared in The Telegram on May 14. Reprinted with permission.

Feature add value to your business You only get one chance to make a first impression

ust as you would dress to impress for an important business engagement, your office space should be viewed in the same way. Your office is like your best business suit; it’s a reflection of you, fits you perfectly and meets your specific needs. Appropriately designing and planning an office space however, is a very different skill set from picking an outfit; this is where architects and interior designers can bring value to your business.

Charlie Henley, a principal and architect at PHB Group Inc., at the site of the company’s new office building at 99 Airport Rd. Getting down to it The first step is to do a spatial analysis and needs assessment. Whether you require advice about furniture arrangement, or minor construction like the moving of a wall or changing a door, an architect or interior designer is armed with the expertise to help you figure things out. Many times an initial meeting is all that is required to get the advice that puts you on the right path. More complex issues will require more time; but solutions are always tailored to your needs and business requirements. Sending the right message Your work environment is an extension of your corporate culture. You want your customers to understand the value your business brings to them. Professional designers are able to understand your business and help you develop your corporate brand. Keeping an eye on the bottom line According to Statistics Canada, half of businesses in St. John’s have less than five employees. A common misconception about professional building design services is that it is too expensive and not appropriate for small business. Accessing the advice of someone with skill, knowledge and experience in design and construction can not only save you money, but actually improve the quality of your work environment and bring more business.

June 2011

You understand what it means to invest time and money, but always for a worthwhile return. Professional architects and interior designers know how to help you develop the appropriate budget for your project based on your needs. They are also skilled at managing project scope and scope change during the design process to keep your project on course. It’s gotta measure up Often overlooked by businesses, is the need for accurate space measurements for leasing. Landlords require accurately measured buildings based on the Building Owners and Managers Association (BOMA) standards that capture all the space the building has to offer for lease. An inefficiently measured building can result in lost revenue that repeats itself throughout the life of a lease and the building. Tenants also need accurate space measurements so they know they are getting accurate values upon which their lease is based. A keen understanding of this process also allows a business owner to shop for best value in a lease. So when your business has spatial design, planning, or other building and construction related issues, consider the services of a professional architect or interior designer; you’ll find there is great potential value. Charlie Henley, a principal and architect at PHB Group Inc., has practiced in Newfoundland and Labrador since 1982. Business News

We see the possibilities. As a process operator at Suncor Energy, Dean Cleaver knows that responsible development is key to Suncor becoming a sustainable energy company. He is one of more than 12,000 Suncor employees committed to making it happen. Seeing the possibilities is how Suncor pioneered the development of Canada’s oil sands. It's also how we approach other energy resources from coast to coast and beyond. Now, we’re applying the same energy, innovation and commitment to ensure our operations deliver social and economic benefits while minimizing environmental impact. See the possibilities for yourself – take a look at our record.

decrease in % Terra Nova’s GHG emissions from 2008

reduction in surface % water withdrawal at oil sands operations since 2004

1.2

billion actual and planned investments in new tailings technology

energy innovation commitment

Find out more about Suncor’s track record and how we are planning to responsibly develop North America’s energy supply. www.suncor.com/sustainability

Trademark of Suncor Energy Inc.

Keeping Current policy matters DH_largest_DownhomeCPM1 2/15/11 10:17 AM Page 1

Time for federal action

Innovation and Diversification: fast facts

he letter to the Prime Minister from the Canadian Council of Chief Executives after the federal election is required reading on national business policy. Parts of the letter focus on areas that the St. John’s Board of Trade has been pushing – innovation, red tape reduction, greater federal-provincial cooperation, energy policy, and cost constraints in government. In particular, the latter parts of the letter talk about these key business issues that will have a Canada-wide impact:

•

The world’s leading research and development (R&D) regions are: Massachusetts, Northern Finland, South Sweden, Eastern Britain, central South Korea, and Germany’s BadenWurttemberg region (measured by R&D spending by businesses as a percentage of GDP). The richest four per cent of regions account for a third of all Organization for Economic Co-operation and Development (OECD) growth from 1995-2005. The top 13 per cent

Dear Prime Minister, “… As we said in our submission to the Expert Panel on Research and Development, Canada should adopt a clear policy framework in support of business innovation, and should conduct a comprehensive review of federal policy mechanisms and instruments in this area with the aim of maximizing their impact on economic performance. Continued strong support for scientific research and measures to promote the commercialization of post-secondary research will be equally important in boosting Canada’s innovation capacity and quality of life. “As an additional means of enhancing growth, competitiveness and innovation, we urge your government to continue its efforts to reduce the regulatory burden on Canadian industry. We commend your initiative to create the Red Tape Reduction Commission and suggest that your officials go further by establishing time-specific and measurable objectives for reducing compliance costs.

and we still fit in your back pocket. This means an advertisement in Downhome will reach over 108,000* of your potential customers in Newfoundland and Labrador. And with one of the lowest CPM (cost per thousand) in the industry it’s simply the best advertising value for your dollar.

“There are a number of areas where greater intergovernmental cooperation can bring measurable benefits for Canada’s economy and its citizens. To address the twin challenges of an aging population and looming skills shortages, we recommend that your government collaborate with the provinces in defining and implementing a national labour market strategy. In addition, both levels of government should be focused on strengthening the national energy policy framework in ways that will position Canada to serve the growing global market for energy and advanced energy technologies while minimizing environmental impact. And with the current federal-provincial arrangements on health funding due to expire in 2014, it is critical that your government begin now to plot a course that can bring both levels of government together on a plan to constrain the overall growth in costs while at the same time improving health outcomes and service efficiency …” With best regards, John Manley President and CEO Canadian Council of Chief Executives

www.downhomemedia.com *Based on 40,174 paid circulation, 4.9 readers per copy. CCAB Audit September 2009

June 2011

Business News

Keeping Current policy matters • •

account for half of all R&D spending in the OECD (OECD countries include many of the world’s advanced economies). Quebec leads Canada with 1.5 per cent of R&D spending by business as a percentage of GDP. Finance Canada and Revenue Canada (1997) found that the federal Scientific Research and Experimental Development Tax Incentive Program generates $1.38 in incremental R&D spending per dollar of foregone tax revenue, and that private sector R&D

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spending is 23 per cent higher than it would be in the absence of those tax credits. This benefit was confirmed in a 2004 study. On pensions The C.D. Howe Institute has some interesting research on where Canada sits on the issue of pensions. It notes that the federal public accounts under-report the federal government pension obligation, compared to a fair value assessment: “Taxpayers face two types of risk. One is obvious: responsibility to back-fill the

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funding hole will fall to them. The other risk is more speculative: as debt levels rise, fears of sovereign defaults will likely drive up the cost of borrowing – for all governments, but particularly for those with opaque balance sheets and big exposure to public employee pensions …. Fair-value reporting of Ottawa’s pension obligations, ideally in conjunction with supporting change in Canada’s publicsector accounting standards, plus a credible plan to manage the costs revealed by a proper measurement of pension liabilities, would help keep Canada off that list of countries at risk.” What this means is that the federal government does not appear to be accounting for a true reflection of its growing pension liabilities. What that means to businesses and employees is that taxpayers risk being put in a position where they will have to pay more in direct costs and interest costs to keep federal pensions afloat. But this problem isn’t without risk for federal employees too, according to the Institute: “… for federal employees, the gap [between pension promises and the assets backing those promises] represents a risk if future taxpayers refuse to fill the hole left by inadequate contributions.” To read more, visit www.cdhowe.org/pdf/ ebrief_108.pdf. Feedback wanted: Infrastructure The Transportation and Infrastructure committee of the St. John’s Board of Trade is asking what’s missing in your city. We’re wondering what your priorities are. Are you a fan of an expanded convention centre? Do you think we need more hotel rooms? What about improved telecommunications infrastructure? Or an industrial park at the airport? Or something else entirely? Tell us where you think the city and region should concentrate their efforts in building infrastructure. We’re looking for your help in identifying gaps so that we can work to close them and give your business the environment it needs to succeed. Contact Craig at 726-2961, ext. 3 or cennis@bot.nf.ca

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June 2011

Feature ambassadorâ&#x20AC;&#x2122;s column Andrea Brocklehurst Plato

eople who know me will assume that I became an Ambassador only to network and socialize, but this role means so much more. I was asked to be a co-presenter at the 2010 Business Excellence Awards. This event has to be one of my favorite Board of Trade events because similar to the Oscars; the members do not know they have won until the minute their name is called. The sense of excitement and anticipation leading up to the announcement is great. While I was on stage, it dawned on me that most of the nominees were people that I had often seen at board events and had spoken with at a mixer or a luncheon. They had invested their time and energy into not

June 2011

just promoting their own businesses, but into building relationships within the wider business community and this was evident by the feelings of good will that filled the room that day. It was a reminder to me that being an Ambassador is not just about my individual pursuits and building relationships for Plato. It is a direct tie to a growing foundation of support that comes from belonging to a strong community of individuals who are genuinely interested in helping one another succeed in business. Andrea Brocklehurst is manager, business development for Plato Consulting; one of the provinceâ&#x20AC;&#x2122;s leading and largest local providers of IT consulting services. For more information about Plato, visit www. platoconsulting.com.

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Feature ambassador’s column Ian Chaytor Colour

f you attended the St. John’s Board of Trade Business Excellence Awards this past December, I was one of the smiling faces wearing reindeer antlers and handing out candy canes as you left the event. I mention this to illustrate the wide range of things an Ambassador must do to make the experiences of St. John’s Board of Trade members more enjoyable and memorable. Simply put, Ambassadors are a link to St. John’s Board of Trade members. I enjoy the role very much as proven by the fact I have been an Ambassador for two previous two-year terms. It is a rewarding experience to say the least. We literally “roll up our sleeves” to do what needs to be done to ensure the

successful development and execution of Board networking events. We also assist with member relations’ activities that include promoting Board membership benefits and member retention. The networking opportunity that comes from being an Ambassador is a bonus, as well as the friendships with fellow committee members. We all have the best interest of the Board and its members in mind. This shows in the results from the team’s hard work and dedication…all done with a smile! I look forward to meeting you at a future Board of Trade event. Ian Chaytor is partnership and opportunies for Colour-NL. For more information about Colour visit www.colour-nl.ca

When you talk financing with FCC, we’ll listen Ready to expand your business? We’re ready to help. We get to know you and your business. Once we learn how you want to grow, we’ll create a financing package that helps you do it. If you’re ready for a lender who listens, let’s talk business. www.fccfinancing.ca

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June 2011

Feature what do you make? What we’ve made: Rendered and processed seal, whale and fish oil Boats/ships; wood, fiberglass, etc Beer Lumber Bricks Tobacco Rope/nets Furniture Soap Minerals/ore

Boots/shoes Stoves/boilers Butter/milk/ice cream Nails Mattresses Soft drinks/confections Baked goods/breads etc. Wool Pulp and paper Leather goods; gloves, handbags, etc.

eople in Newfoundland and Labrador are known the world over for their resilience; a capability to survive and thrive with little. It’s said the trait comes from a long history of making do with what one has, making the things that you need out of what you have. When you live on an isolated island for hundreds of years, you learn how to get along, some would say. Looking back, though, the province may not have such a rich history of making what it needs, let alone supplying the world with quality products.

172 Water Street, Cash’s Tobacco Warehouse, c. 1920s

Interior view, machinery, possibly Bowrings Brothers Southside premises In fact, many of the manufacturing ventures started here are regularly laughed at by those that remember them. Rubber boot factories, chocolate factories and cucumber greenhouses are just a joke. Sean Cadigan, a historian at Memorial University, says the province’s manufacturing history may have always been a little exaggerated because of the number of people employed seasonally in the fish processing industry. “We’re by and large except for the processing of raw materials that are extracted here; we’ve always been on the margins of much bigger, much more comparatively advantaged areas of manufacturing. We simply historically June 2011

have not been able to compete. We don’t have the capacity to compete,” Cadigan says. “There has been really concerted efforts by governments for a long time to encourage various types of manufacturing and it’s usually met with very limited success except for the really big industrial staple types of things. “ … But to people and to communities I suspect that it’s always been the jobs that were more important. That’s what allows them to stay and build their houses and pay their taxes and so on.” Today, a large contingent of the Board of Trade’s members work in the professional service sector and Cadigan would argue that the only jobs to be created by the oil boom are behind fast food counters. Starting in 1600s the first settlers on the island were forced to build homes, boats even a grist mill (flour mill), though there was no market. By the 1800s taverns in St. John’s were brewing beer and halfway through that century there was a tobacco and furniture factory in St. John’s. A butterine factory was started in the 1880s and by the early 1900s the province was producing leather goods, rope, mattresses, whatever was needed for daily life. Governments helped manufacturing ventures along hoping to reduce the dependence on imports, to create specialized products and to employ people when the fishery wasn’t operational, but Business News

Feature What do you make? was better than what could be made here. Cadigan argues that the quality of the products would be arguable now and that there was never any research done on whether those products brought here Standard Manufacturing Company, pre 1916 were actually Printing press, The Evening Telegram, better. April 3, 1929 those projects were always on a small “I think overall it wasn’t scale, Cadigan says. so much quality that was so businesses operating in Newfoundland and It’s suggested in the Encyclopedia of important I think it was price,” he says of Labrador, representing about seven per Newfoundland that by 1945, 10,000 people the import substitution in manufacturing. cent of employment – about the same per were employed in manufacturing. “But without protection, external sources cent as in 1935. In 2007, the value of the But in 1949, along with Confederation, of manufactured goods were always much manufacturing industry was estimated at cheaper. $4.9 billion, or about five per cent of the “There are clearly areas GDP. where governments here “Manufacturing has always I would and we as a society through say pretty much limped along outside of them have made decisions forestry, outside of mining, outside of the for a long time that we want fishery,” Cadigan says. to support manufacturing for various reasons,” he —Alisha Morrissey says pointing to the dairy industry, which has been supported for years by the province. “(It makes sense) when there’s a 129 Water Street, Marshall Brothers, with a strategic truck loaded with crates, post-1892 reason for this, and food security is the province was free of tariffs that made generally an area where importing expensive. People no longer it makes sense to try had to muddle along with what they and encourage as much could make. It was cheaper to import production and processing as what was needed. The Encyclopedia possible is because we are an of Newfoundland says the province’s island and it’s easy to disrupt manufacturers were hit with a new tax food supplies.” regime and suddenly felt the pressure of Interior view of premises, showing stacks According to the province’s isolation and high transportation costs and of barrels, Mudges’, Bowring Brothers, records there are currently couldn’t compete with outside companies. west end of Harbour about 600 manufacturing At the time people here also took on a notion that what came from other places All photos courtesy Archives and Special Collections, Queen Elizabeth II Library, Memorial University Business News

June 2011

Keeping Current around the board

Shaun Majumder had us in stitches before he launched into the serious talk about his new Burlington-based business and the accompanying TV documentary “The Road to Majumder Manor.”

Finance Minister Tom Marshall encouraged the Board to keep pushing the province on public-sector pensions after taking a few jabs from Chair Jo Mark Zurel on the topic. Marshall spoke at the Bella Vista about the province’s most recent budget.

Some of our newest members, and valuable volunteers mingled with Chair Jo Mark Zurel at this special breakfast event.

Tel: 747-2377 • Cell: 689-6396 • Toll Free: 1-800-563-4014 • email: kim.losinski@britishgroup.ca

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June 2011

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Keeping Current around the board

Phonse Fagan, Fraser Carpenter and Barbara Stoyles made new contacts at the Shamrock City mixer.

We had a great turnout and a great time at the Shamrock City mixer.

Bill Mahoney and Linda Bidgood shared a chat and a pint at our mixer at Shamrock City.

The world isnâ&#x20AC;&#x2122;t shrinking... Itâ&#x20AC;&#x2122;s expanding.

Business News

June 2011

Keeping Current around the board

The open house event gave us a chance to show off our new offices to the membership and several new members signed up. Check out the list of new members and remember to say hi at our next event.

There was plenty of information to soak up in our Lunch â&#x20AC;&#x2DC;nâ&#x20AC;&#x2122; Learn with Matt Perman, sponsored by Diesel Injection Sales and Service. 18

June 2011

Business News

Keeping Current around the board

Matt Perman taught us a bit about time management and meeting our professional goals.

Thereâ&#x20AC;&#x2122;s always something to eat around our offices, but come Board of Trade Week we could feed a small army. Everyone loved the breakfast provided by A Taste of Class catering.

Business News

June 2011

Membership members in the news available in the province with 170 Mbps download and 30 Mbps upload service. These speeds enable customers to not only download music or movies and share videos or photos faster than ever before, but also accommodate the growing need for multiple users within the home. It will also allow more access to Bell Aliant TV in St. John’s – a 100 per cent digital cable service. The company points to generally good economics in the region as well as recent contracts from the provincial government as reasons to go ahead with the upgrade.

Best newcomer

The St. John’s Board of Trade would like to congratulate Bev English of DLC Mortgages and More on her recent win at the Canadian Mortgage Awards. English took home the Best Newcomer award disappointing some of the largest mortgage brokerages in Canada. The award honours a newcomer who has less than three years’ experience in the industry. “It is a testament to her hard work and dedication to her clients,” says franchise owner John Dearin of English winning the award.

the province and $3 million to municipal governments on the Avalon peninsula). Since 1998, the authority has invested $140 million in airport improvements and recently announced another 10-year, $150 million capital program that involves a number of infrastructure projects for the airport. All that work will help the authority accommodate the forecasted demand of 1.9 million passengers by the year 2020.

Congratulations Stellar results

The St. John’s Board of Trade applauds the research, but also the results of a recent economic impact study of the St. John’s International Airport. The report shows that annually the airport authority and its 55 airport operating partners contribute $400 million to the economy, generate approximately 7,700 person-years of employment, and produce over $80 million in tax revenues to all three levels of government ($21 million to

One of our members has the international Internet community talking. John Atkins and Co. was recently nominated for two international awards for its work on two separate website campaigns. The company’s recent work on the new Hospitality Newfoundland & Labrador site (www.hnl.ca) won an IMA award (Interactive Media Award) in the category of advocacy. continued on next page...

Big investment

Bell Aliant is investing $22 million in its infrastructure. The biggest local telecom company will use the investment to bring its FibreOP network – one of the fastest and most reliable networks – to 60,000 homes and businesses in the St. John’s area. FibreOP Internet offers choices in speeds, including the fastest Internet 20

June 2011

Business News

Membership members in the news continued from previous page... The IMA is recognized as one of the highest standards of excellence in website design and are presented by the Interactive Media Council, a nonprofit organization of leading web designers, developers, programmers, advertisers and other web-related professionals. Judging is based on design, content, feature functionality, usability and standards compliance and cross-browser compatibility. The HNL website scored top marks for all categories. John Atkins and Co. was also recently nominated for a Webby. The Webby Awards are the leading international award for work on the internet and are presented by The International Academy of Digital Arts and Sciences, which includes a 750-member body of leading web experts, business figures, luminaries, visionaries and creative celebrities, as well as former Webby Award winners and nominees and other Internet professionals. John Atkins and Co. were nominated for the Webby in the category for associations for the website they created for Downtown St. Johns (www.downtownstjohns.com) they lost the award to the American Institute of Architects, but not before receiving international exposure for the website.

Business News

Merger creates global service provider The recent merger between Wood Group and PSN has been finalized. The merger creates the world’s leading brownfield service provider with a 23,000 strong workforce operating in more than 35 countries. Bob Keiller, CEO of PSN and now CEO of Wood Group PSN has been appointed as an executive board director of Wood Group. Wood Group PSN will continue to transition in the coming months. Current email address names will remain the same, but now carry the @woodgroup. com extension. For more information on the merger or how it will affect your dealings with the new incarnation of the company contact Melanie Fitzpatrick, communications coordinator, at Wood Group PSN 277 Water St., St. John’s, A1C 6L3 or (709) 778-4946.

information technology (IT) services. Plato Consulting, Bell Aliant and PriceWaterhouseCoopers are the three prime vendors on the three-year contract, which will provide a broad range of IT and information management services to the Government of Newfoundland and Labrador. All three companies are also members of the Newfoundland and Labrador Association of Technology Industries.

Members win government contract Three St. John’s Board of Trade member companies have been awarded a contract for the provincial government’s

June 2011

Membership members in the news SUSTAINABLE PACKAGING SOLUTIONS

Beyond compliance Deloitte’s Directors’ Series — live satellite broadcasts across the country providing Canadian corporate directors an opportunity to keep up with learning requirements in a time of frequent change and new demands.

Upcoming sessions October 13, 2011 January 12, 2012 April 12, 2012 Register online at www.deloitte.ca or contact Michelle Cannizzaro 709–758–5327 mcannizzaro@deloitte.ca Directors holding the Directors College C.Dir. Designation from McMaster University, or the ICD.D certification from the Institute of Corporate Directors, participation in the Deloitte Directors’ Series session counts for two hours.

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June 2011

Business News

Keeping Current industry news

Local company to navigate international markets Susan Sullivan, minister of Innovation, Trade and Rural Development, recently announced a $500,000 investment in NavSim Technology. This investment allows the company to target new growth opportunities in international markets for its navigational software, which reduces the risk of collision or grounding for recreational boaters and major ship traffic. As NavSim Technology targets new opportunities, it will capitalize on its success in the Canadian piloting market of which it has captured more than 90 per cent market share. The piloting market involves the navigational handling of marine traffic near land using buoys and other landmarks. Located in St. John’s, NavSim Technology began as a research initiative at the NRC-IOT and in 2002 was turned into a business. How much? According to a recent Fraser Institute survey, the average Canadian family spent more of its 2010 income on taxes than basics like food, clothing and housing. In 2010, the average Canadian family faced a total tax bill of $29,913 against income of $72,393. This means all taxes imposed on the average Canadian family consumed more than 41 per cent of its annual income, according to the report. The tax rate has grown 1,686 per cent – more than any other household expenditure in the last 50 years, the report says. In the same time period, expenditures on housing increased by 936per cent, food by 460 per cent and clothing by 416 per cent. The tax bill has even outpaced the consumer price index, which increased by 642 per cent since 1961. The institute recommends a multi-year Business News

plan to reduce personal income taxes would provide income-splitting for all families (regardless of child status) and eliminate the middle-income tax brackets (22 per cent and 26 per cent), leaving only one rate for the majority of citizens and one higher rate for upper-income Canadians. In addition, the threshold of income at which the top rate applies should be increased substantially to $250,000. Its alternative solution would be a 15 per cent flat tax, which would negate the need for income-splitting. Province’s seafood industry goes to international tradeshow The province’s seafood producers, processors and exporters, along with government representatives have once again attended the European Seafood Exhibition in Brussels, Belgium. The exhibition is the largest seafood show in the world and it is estimated that approximately 24,000 visitors from 140 countries attended this year. The Newfoundland and Labrador delegation exhibited at the Canadian pavilion, where the provincial seafood booth distributed information

on all provincial seafood producing companies. The province also jointly hosted a networking reception with the federal government and other provincial governments for industry participants who attended the exhibition. Approximately 90 per cent of the seafood products from Newfoundland and Labrador’s fishing and aquaculture industries are exported internationally to more than 50 different countries. At present, a comprehensive economic trade agreement is being negotiated between Canada and the European Union. An important consideration as part of those negotiations is tariffs on Canadian seafood products going into Europe.

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June 2011

Membership MEMBER PROFILES

East Coast Mortgage Brokers is a fully independent mortgage facilitator. Our mandate is to provide the best advice and choice to our clients. We are a member of Verico, Canada’s premier organization of mortgage lenders, which provides access to the majority of lenders in Canada. Our well trained advisors have more than 70 years experience in the financial services business and the ability to determine the best solution for our clients. Whether purchasing your dream home, an investment property or a tax deductible mortgage, we have the solution. Visit us on line at www.ecmb.ca or call at 754-0422.

MORTGAGES & MORE DLC Mortgages and More is an independent mortgage brokerage. We specialize in both residential and commercial mortgages. With access to over 40 lenders we can obtain over 100 different and diverse mortgage packages that will suit the individual needs of our clients. Our clients are sure to receive the best rate available in the market, often better than 1.75 per cent below bank posted rates. Mortgage packages are available for both perfect or tarnished credit. Mortgages for the self-employed can also be arranged. Our services for residential mortgages are free as we are compensated by our lenders.

Hygienitech system combines high frequency, pulsating waves, incredible suction and patented, high intensity germ killing, UVC light to pulverize and extract all the dust mites, bacteria, viruses, fungal spores, harmful organisms and other sediment that accumulates in your mattresses. Hygienitech process is a dry, chemical free process. Dust mites produce guanine, a combination of mite droppings and saliva. Medical evidence points to this as the dominant cause of most allergies. Scientifically proven, the Hygienitech process is a totally safe, affordable, simple, and promotes a healthy way of life.

709-722-0387 http://www.leasidemanor.com/

Contact Jeanette and John Sibley at 746-0400 e-mail hygienitech.nl@gmail.com

Cox & Palmer has been an integral part of Atlantic Canada’s business community for over a century. Our clients look to us for legal advice during growth and prosperity, as well as in challenging economic times. To retain our clients’ trust we focus on what matters to them – understanding their business. We advise clients in many sectors including construction, energy and natural resources, insurance, financial services, public institutions, and fisheries and marine. Our lawyers are both professional and personable. This enables our belief that a strong relationship between law firm and client is the best way to get results.

Call Bev, Rob or John for a free consultation at 576-5646. 24

Leaside Manor Suites & Apartments is a restored 1920s merchant’s home, now an 11-room bed and breakfast. Minutes from downtown, Leaside is St. John’s busiest B&B/inn. We take pride in providing all the amenities of a large hotel while giving you the personalized attention that only a small inn can offer. Leaside also offers an executive, hotelstyle boardroom located in a unique, luxurious and very comfortable heritage setting. The meeting room is ideal for all manner of private and public sector meetings.

June 2011

Fit solutions Inc. opened their very first ONE TOOTH franchise in St. Johns Newfoundland on April 1, 2011. Located on the second floor of the Village Shopping Centre, ONE TOOTH specializes in quality Yoga and Active Wear that is 100 percent made in Canada. There are presently 17 locations operating in British Columbia, Alberta Saskatchewan, Ontario, Nova Scotia, and now Newfoundland. Fit Solutions Inc. is looking forward to supplying superior quality clothing at a fair price to all the residents of Newfoundland. Please contact us at 709-237-7500. Or visit us at www.onetoothcanada.com John Cougle and James Meier, (owners and operators). Business News

Membership new members Newfoundland Historic Trust

NL News Now Inc. David Hiscock, Partner 31 Peet Place Suite 202 St. John’s, NL A1B 3W8 P: (709) 726-6397 F: (709) 726-6396 david.hiscock@nlnewsnow.ca

Ryan Davis, Coordinator 436 Water Street P.O. Box 2403 St. John’s, NL A1C 6E7 P: 709-739-7870 F: 709-739-5413 coordinator@historictrust.ca

The Beach House & Atlantica Restaurant Kory Turpin, Owner 38 Beachy Cove Road Portugal Cove-St. Philips NL P: 709-895-1251 F: 709-895-6294 kory@newfoundlandgetaway.com

Bev Newhook Campbell, Manager 210 Kenmount Road St. John’s, NL A1B 3R1 P: 709-738-3600 F: 709-738-3610 bev.newhook@cansel.ca

3M Canada Company Cathy Ivany, Business Development Executive 19 Clyde Avenue Mount Pearl, NL A1N 4R8 P: 709-745-5195 F: 709-745-5022 canivany@mmm.com

Boys and Girls Club of St. John’s

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Kelly Sandoval, Executive Director P.O. Box 5012, 25 Buckmaster’s Circle St. John’s, NL A1C 5V3 P: 709-579-0181 F: 709-579-0182 ksandoval@bgcstjohns.ca

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Susan Day, Owner 4 Heidi Place St. John’s, NL A1A 1L8 P: 709-754-3192 susanhday@yahoo.ca

The Newfoundland & Labrador Association of Community Living Natasha McDonald Executive Director P.O. Box 8414 74 O’Leary Avenue St. John’s, NL A1B 3N7 P: 709-722-0790 Natasha.mcdonald@nlacl.ca

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June 2011

Steve Matthews, Project Manager 33 Pippy Place Suite 102 St. John’s, NL A1B 3X2 P: 709-237-8700 smatthews@mhpm.com

Recipe for Health Inc. Amanda Burton, Proprietor & Dietitian 720 Water Street P.O Box 37021 St. John’s, NL A1E 1E0 P: 709-631-3900 Amanda@recipeforhealth.ca

Neufone Communication Solutions Inc. Kent Sargent, President 46 Motion Drive Torbay, NL A1K 1A7 P: 709-757-6889 F: 709-757-6889 kent@neufone.ca

Shred Guard Inc. Randy Murphy, Account Manager P.O. Box 8361 Station”A” St. John’s, NL A1B 3N7 P: 866-707-4733 F: 506-634-2236 rmurphy@shredguard.com Business News

Membership new members The UPS Store 83 (Precision Holdings Ltd.) Doug Bryson, Owner 38 Pearson Street St. John’s, NL A1A 3R1 P: 709-738-8838 F: 709-738-8840 store83@theupsstore.ca

Business News

Appraisal Institute of Canada- Newfoundland & Labrador Susan Chipman, Executive Director Chris Browne, President P.O. Box 1571 Stn “C” St. John’s, NL A1C 5P3 P: 709-753-7644 F: 866-683-6045 naaic@nf.aibn.com

June 2011

EEM Sustainable Management Inc. Marsha Power-Slade, Senior Consultant 38 Pearson Street, Suite 138 St. John’s, NL A1A 3R1 P: 709-282-8203 F: 514-481-4679 marsha@eem.ca

Upcoming Events June events BUSINESS MIXER Hosted by Craft Council of Newfoundland and Labrador

Come join us at the Devon House Craft Centre, the only craft gallery in the province. The centre has an everexpanding gift shop, a teaching clay studio, incubation studio spaces, a library and resource centre. Where: Devon House Craft Centre 59 Duckworth St. When: Thurs., June 9 Time: 4:30 – 6:30 p.m. Cost: Included as a benefit of membership

LUNCHEON

GOLF TOURNAMENT

Come join us as 2009 Canadian Angel Investor of the Year, Mike Volker, addresses the St. John’s Board of Trade. Mike is a high-technology entrepreneur and investor involved in the development of technology-based businesses.

Where: Majestic Theatre 390 Duckworth St. When: Tues., June 14 Time: 12:30 p.m. Networking 1 p.m. Luncheon Cost: $79 non-member $39.50 with member discount

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The St. John’s Board of Trade’s Annual Golf Tournament