5 STEPS OF THE GROUP INTERVIEW

STEP 1 - PREPARATION

▪ Review the resumes and “get to know” the candidates before they arrive.

▪ Ensure you’re in a quiet area with no distractions. Position the chairs in a ½ circle to encourage interaction among the candidates.

▪ Print all tools needed – seat chart, Group Interview Questions Sheet.

STEP 2 – OPEN THE INTERVIEW

▪ Introduce yourself and the note taker. Talk about your positions in the business. Discuss the basics of the role that the candidates are interviewing for.

▪ Go over the format for the interview. Explain to them that each question will be either ALL ANSWER, OPEN FOR VOLUNTEER and LEADER CHOICE

▪ Candidates to introduce themselves! This can be as formal or casual as you like. Standard things to include are the candidate’s name, current or last job.

▪ If you want to mix it up a bit, consider asking them to include their favorite TV show, their hobby or an unusual fact about themselves.

STEP 3 – CONDUCT THE INTERVIEW

▪ It’s important that you use the Group Interview Questions you were supplied to identify the candidates that possess the most relevant skills.

▪ There are 7 questions based on S-E-R-V-I-C-E. The questions are designated as:

▪ ALL ANSWER – This is when you ask every candidate to answer. You may go left to right or right to left, alternating between ALL ANSWER questions. The ALL-ANSWER question ensures everyone has the opportunity to answer a question.

▪ OPEN FOR VOLUNTEER (one or more may volunteer to answer) –This helps you to see who has the confidence to speak, and who tends to be more closed off or quiet.

▪ LEADER CHOICE – This is your chance to ask a question of anyone you choose. You will want to direct your question to a candidate that has not volunteered. You may also want to learn more about a candidate that has not had the opportunity to expand their answers.