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LAPTOP CARE AND CONTROL POLICY
- the student becomes a 90-day user - the student will serve a Tier 1 gating - strikes are set back to zero
Laptop Care and Control Policy
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Care and Control: Once a student is assigned a laptop, its care and control are his responsibility. Laptops must either be with the student or locked in a secure place such as a school locker or a boarding room.
Approved Padded Laptop Bag: A Projekt laptop bag provided by the school is considered part of the school uniform. Students must carry their laptops to class, activities, and home in the provided padded computer bag to ensure their laptops are protected from the accidental harm that comes from a crash into a locker, a collision into a door, a smash onto the floor, a fall on the stairs, a drop on a desk, or a bang in a car. Students are not permitted to use other brands of laptop bags. Returning Students: All returning students are expected to return to school with their Projekt bag in good working condition. Returning students receive a replacement bag if theirs gets damaged.
New Students: All new students will be issued a new Projekt computer bag during the laptop rollout.
Middle School Student Hard Carrying Cases: All Middle School students are required to use the provided hard carrying case to transport their laptops from class to class. Backpacks are not allowed in classrooms.
Laptop Identification Labels: All laptops and power adapters are uniquely labelled with stickers on the bottom that are not to be removed by students.
Laptop Protective Top Sticker: A specially ordered and fitted top cover sticker is installed by the school on each laptop and is not to be peeled off by students. Students who remove the protective sticker will be charged for a replacement. If damage is done to the original top cover while it is unprotected, students will be charged for the replacement cover as well.
Accidental Damage (AD) Strikes: Using a laptop every period of every day puts the machines through a lot of hard usage. Accidents will happen, and the school strives to minimize the disruption these incidents cause to parents and students. To further avoid the high costs of repairs, the school has enrolled in the Accidental Damage Protection (ADP) claims program. Under this program, students are allowed one ADP claim per year. While this covers the cost of most accidental damages, students will still be held accountable for their lack of care. Any damage to the laptop that is not a warranty failure will result in an AD strike and could include a fine. AD strikes can be applied because of damage to either a student’s own laptop or another student’s laptop. In cooperation with Dell’s TechDirect support technicians, the Helpdesk staff will determine the cause of damage and assess a strike for each incident of accidental damage. Wilful damage will be dealt with more severely. A student who wilfully damages their own or another student’s laptop will be fined the full cost of replacement parts and may face other disciplinary responses from the school.
Major AD Strikes: The Helpdesk will assign Major AD strikes for serious accidental damage such as broken screens, motherboards, hard drives, and RAM 45
• Major AD Strike 1: The student, parents, advisor, and the Heads of House are notified by email that the student is at fault for accidental laptop damage. The Helpdesk will submit an ADP claim with Dell.
• Major AD Strike 2: The student, parents, advisor, and the Heads of House are notified by email that the student is again at fault for laptop damage. The student is responsible for paying a $100 fine.
• Major AD Strike 3: The student, parents, advisor, and the Heads of House are notified that a third strike is being given. The student is responsible for serving a Tier 1 gating and paying another fine of $100. Major AD Strikes are set back to zero
The fine needs to be paid through the Business Office. Since the one ADP claim for each student is all that is covered by the official Dell ADP program, the school will cover the hardware repair costs required as long as it is determined this is not wilful damage. That is, each student gets only one ADP claim with Dell per academic year. Dell ADP claims are set to zero at the start of each school year.
Minor AD Strikes: The Helpdesk will assign a Minor AD Strike when less expensive parts of the laptop are accidentally damaged.
• Minor AD Strike 1: The student, parents, advisor, and the Heads of House are notified by email that the student is at fault for accidental laptop damage. The Helpdesk will submit an ADP claim with Dell.
Minor AD Strike 2: The student, parents, advisor, and the Heads of House are notified by email that the student is again at fault for laptop damage.
• Minor AD Strike 3: The student, parents, advisor, and the Heads of House are notified that a third strike is being given. The student is responsible for serving a Tier 1 gating and paying another fine of $50. Minor AD Strikes are set back to zero
The fine needs to be paid through the Business Office. Since the one ADP claim for each student is all that is covered by the official Dell ADP program, the school will cover the hardware repair costs required as long as it is determined this is not wilful damage. That is, each student gets only one ADP Claim with Dell per academic year. Dell ADP claims are set to zero at the start of each school year.
Peripherals Theft: Students must not steal parts from other students. Students may lend or borrow styluses and AC adapters, but they must ensure these peripherals are returned to the students to which they belong. Any parts found lying around should be brought to the Helpdesk. The replacement cost of lost or stolen peripherals will be charged to the student. Students selling any of these parts will be found to be in breach of the Code of Honour.
Stickers: Students are not permitted to add stickers to their laptops.
Not an iPod/MP3 Player: Students cannot walk around campus playing music on their laptop. This applies whether students are using headphones or not.
Hardware Problems: Students should not try to repair laptop hardware problems on their own. Students should never open up the laptop casing or remove any screws. Instead, they should go to the Helpdesk for assistance.
Laptop Theft: If a laptop is reported stolen or missing, the student will pay a $500 deductible. Parents will be contacted, and the theft will be reported to the police. Once the deductible is paid by cheque or a credit card to the Business Office, a loaner laptop will be made available from the Helpdesk. Laptop-tracking software is used to aid the police in tracking stolen laptops. If a laptop is subsequently found and returned to the school, the $500 deductible will be reimbursed. The most common reasons for stolen laptops are students leaving them in a taxi, at a restaurant, or in a hotel room while on vacation. Please be careful when travelling with your school laptop.
Laptop Free Zones: Laptops are not permitted in Laptop Free Zones. This includes Memorial Chapel, Cole Hall, Ketchum Auditorium, Wirth Theatre, Walden Pool, the weight room, sport locker rooms, and gyms. Staff members who find laptops in these areas are obliged to bring them to a Helpdesk. These laptops will be considered orphaned, and students will be given an Orphaned Laptop Strike. Staff may permit students to bring laptops to these areas for special purposes.
Hallway Laptops: Laptops are never to be left unattended around campus. Any laptop found in a hallway, behind a door, or in an unlocked locker will be picked up by a staff member and brought to a Helpdesk. These laptops will be considered orphaned, and students will be given a Strike.
Orphaned Laptop Strikes: Every effort must be made to keep laptops safe from theft. Laptops left unattended around the school will be picked up by faculty and staff and delivered to the Helpdesk for safekeeping. Laptops have been stolen from Cole Hall, Bedard Athletics Centre, boarding rooms, and team locker rooms. If students find a laptop unattended, they should bring this to the attention of a faculty or staff member. Leaving a laptop unattended is considered a serious issue, and students will be inconvenienced in getting it back.
• Orphaned Laptop Strike 1: Students must arrange for their advisor to accompany them to the Helpdesk to reclaim laptops. If the advisor is away from school, the Director of IT can be asked to accompany the student. Parents, advisor, and the Heads of House will be notified. • Orphaned Laptop Strike 2: If a student needs to reclaim a laptop a second time, he must arrange for his advisor, along with his parent, guardian, or Head of House, to accompany him to the Helpdesk. Again, the Director of IT can stand in for one of the two adults required. Parents, advisor, and the Heads of House will be notified.
• Orphaned Laptop Strike 3: If a student needs to reclaim a laptop a third time, he will be fined $100. This must be paid before the laptop is returned. This is a penalty for a lack of care and control of his laptop. We encourage parents to make their son(s) pay
them back.
- The student will serve a Tier 1 gating - $100 fine must be paid before the laptop is returned - Orphaned Laptop Strikes are set back to zero