LAPTOP CARE AND CONTROL POLICY

90 days. The laptop is re-imaged and/or games, movies, images, and chat programs are uninstalled. This is at the discretion of the IT Desk staff, given the situation. - the student becomes a 90-day user - the student will receive a disciplinary response - warnings are set back to zero

Laptop Care and Control Policy

Care and Control: Once a student is assigned a laptop, its care and control are their responsibility. Laptops must either be with the student or locked in a secure place such as a school locker.

Laptop Bag: Students must use the SAS shoulder bag with the padded laptop sleeve to transport and store their laptops. No other laptop bags are permitted.

Laptop Identification Labels: All laptops and power adapters are uniquely labelled with stickers on the bottom that are not to be removed.

Laptop Protective Top Sticker: The school installs a specially ordered and fitted top cover sticker on each laptop, which is not to be peeled off. Students who remove the protective sticker will be charged for a replacement. If damage is done to the original top cover while unprotected, students will also be charged for the replacement cover.

Accidental Damage (AD) Warnings: Accidents will happen, and the school strives to minimize the disruption these incidents cause to parents and students. To help mitigate the high costs of repairs, the school participates in Dell’s Accidental Damage Protection (ADP) program. While this covers a portion of the cost associated with most accidental damages, students will still be held accountable for their lack of care. Any damage to the laptop will result in an AD warning and could include a deductible fine. AD warnings can be assigned because of damage to either a student’s own laptop or another student’s laptop. In cooperation with Dell’s Tech Direct support technicians, the IT Desk staff will determine the cause and severity of damage and assess a warning for each incident of accidental damage. Willful damage will be dealt with more severely. A student who willfully damages their own or another student’s laptop will be fined the full cost of replacement parts and may face other disciplinary responses from the school.

Major Accidental Damage Warning: The IT Desk will assign Major AD Strikes for serious accidental damage such as broken screens, motherboards, hard drives, and RAM.

• Major AD Warning 1: The student, parents, advisor, and Assistant Head of School,

Director of Upper School will be notified by email that the student is at fault for accidental laptop damage. The IT Desk will submit an ADP Claim with Dell. • Major AD Warning 2: The student is responsible for paying a $100 deductible. The deductible must be paid through the Business Office. The laptop will not be returned to the student until the deductible is paid. The parents, advisor, and Assistant Head of

School, Director of Upper School will be notified. Since the one ADP claim for each student is all that is covered by the official Dell ADP program, the school will cover the hardware repair costs required if it is determined this is not willful damage. Each student gets only one ADP Claim with Dell per academic year. • Major AD Warning 3+: The student is responsible for paying a $100 deductible and will receive a disciplinary response. The deductible must be paid through the Business

Office. The laptop will not be returned to the student until the deductible is paid. The parents, advisor, and Assistant Head of School, Director of Upper School will be notified.

The school will cover the required hardware repair costs if it is determined this is not willful damage. Major AD Warnings are NOT set back to zero until the start of a new

academic year because they are tied to Dell’s ADP program, which only allows ONE

ADP claim per year. • $100 deductible • Disciplinary response • Major ADP Warnings continue to accumulate for the duration of the academic year.

Minor Accidental Damage Warnings: The IT Desk will assign a Minor AD Strike when less expensive parts of the laptop are accidentally damaged.

• Minor AD Warning 1: The IT Desk will submit an ADP Claim with Dell. The parents, advisor, and Assistant Head of School, Director of Upper School will be notified. • Minor AD Warning 2: The student, parents, advisor, and the Assistant Head of School,

Director of Upper School, will be notified by email that the student is again at fault for laptop damage. • Minor AD Warning 3: The student, parents, advisor, and the Assistant Head of School,

Director of Upper School, will be notified that a third warning is being given. The student is now responsible for paying a fine of $50 that must be paid through the Business

Office. The school will cover the required hardware repair costs if it is determined this is not willful damage. • Fine of $50 • Disciplinary response. • After AD Warning 3, the total is set back to zero.

Peripherals Theft: Students must not steal parts from other students. Students may lend or borrow styluses and AC adapters, but they must ensure these peripherals are returned to the students to which they belong. Any parts found lying around should be brought to the IT Desk. The replacement cost of lost or stolen peripherals will be charged to the student.

Stickers: Students are not permitted to add stickers to their laptops.

Hardware Problems: Students should not try to repair or have another party repair their laptop hardware problems. Students should never open the laptop casing or remove any screws. Instead, they should go to the IT Desk for assistance.

Laptop Theft: If a laptop is reported stolen or missing, the student will pay a $500 deductible. The parents will be contacted, and the theft will be reported to the police. Once the deductible is paid by cheque or credit card to the Business Office, a loaner laptop will be made available from the IT Desk. Laptop-tracking software is used to aid the police in tracking stolen laptops. If a laptop is subsequently found and returned to the school, the $500 deductible will be reimbursed. Please be careful when travelling with your school laptop.

Laptop-Free Zones: There are many laptop-free zones on the SAC campus and in facilities that will be shared by the First Cygnets. Laptops are not permitted in Cole Hall, Ketchum Auditorium, Wirth Theatre, Walden Pool, Memorial Chapel, washrooms, the weight room, sport locker rooms, and gyms. Members of staff who find laptops in these areas are obliged to bring them to the IT Desk at the Cygnets Centre. These laptops will be considered abandoned, and students will be given an Abandoned Laptop Warning. Staff may permit students to bring laptops to these areas for special purposes.

Abandoned Laptop Warnings: Every effort must be made to keep laptops safe from theft. Laptops left unattended in the Cygnets Centre or around the school will be picked up by staff and delivered to the IT Desk for safekeeping. Students whose laptops are considered neglected or abandoned will be given a warning. If students find a laptop unattended, they should bring this to the attention of a staff member. Leaving a laptop unattended is considered a serious issue.