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Terms + conditions index
PACIFIC PLAY TENTS + LIMITED EDITIONS™ TERMS
• Orders less than $200 are subject to a $15 handling charge
• Credit cards accepted - Subject to a handling charge
• Terms are Net 30 days - Subject to credit approval
• All merchandise F.O.B. our warehouses, Los Angeles, CA + Jeffersonville, IN
• Price subject to change without notice
• Merchandise subject to stock on hand
Return Merchandise Policy
Permission for any returned merchandise must first be secured from company in writing. DO NOT telephone for permission. The return of non-defective Pacific Play Tents merchandise, when authorized, is subject to a 20% restocking fee. All claims must be made within 10 days after receipt of merchandise. No shortages are allowed unless reported within 10 days.
COD + CBD ORDERS
All COD + CBD orders must be processed with a cashier’s check, money order, certified bank check, cash, Visa or Mastercard. Company and personal checks will not be accepted unless approved by authorized personnel. COD orders subject to $15 handling fee per box.
SHORTAGES
If shipment is received short from a carrier, then a freight claim must be filed immediately with that carrier. Our responsibility ceases when we receive the signed bill of lading. If a shortage occurs within sealed cartons, we must have a shortage report within 10 days of receipt of merchandise for verification. We are not responsible for any loss, damage, or pilferage in transit. Claims must be filed with carrier.
Past Due Accounts
All past due accounts will be subject to a 2% per-month late fee (24% per annum or the highest percentage permitted by law, whichever is lower) on any past-due balances. In addition to the balance due and any late fee(s), account agrees to pay all costs and expenses of collection including, but not limited to, reasonable attorney’s fees and court costs. No orders will be shipped to accounts past-due 30 days. Both “Bill To” and “Ship To”
Are
responsible for any unpaid invoices.
Changes
All prices, specifications, packages, and put-ups are subject to change without notice.
WEIGHTS AND MEASURES ARE APPROXIMATIONS AND MAY VARY DUE TO THE MANUFACTURING PROCESS.
Pursuant to the state of California requirements, our materials and coatings cannot present an acute or chronic hazard to users from any available toxic substance, without proper labeling and warning. Despite these substances being present in very low amounts, actually measured in parts per million, the labels and warnings need to be present on the item and/or packaging. These products are safe and are generally regarded as suitable for their intended purpose. Many of our items will contain these warning labels out of an abundance of caution, to help placate larger retailers who request the warning labels. If you would like to further research the topic of Proposition 65 warnings, please visit: https://www.p65warnings.ca.gov. As always we stand by our products and assure that they will not cause our customers harm, as long as they are used with all stated safety and proper use precautions.