How to Tell if Your Employees Are Performing
HUMAN CAPITAL
PERMINUS WAINAINA
j
ust what is performance anyway? By clearly understanding this, your life as a manager will be so much easier.
Performance is simply the production of valid results.
Wainaina is a Certified HR Consultant and the Managing Partner at Corporate Staffing Services where he manages a team of 20 staff. He helps CEOs, executives, and managers solve their biggest HR pains, dysfunctions, and key challenges and turn their teams into a well-oiled machine that contributes dramatically to business success.
Startupmagazine.co.ke
March 2020
There may be many other answers to this question, but it all boils down to: can the employee produce the results expected of them? You can recognize this via certain key performance indicators. Top Performers These are the people who get the job done with amazing ease. You never have to chase them up or hound them for results. They just get it done.
Top performers are able to align their results with the overall objectives. They know why their job exists. Take an office cleaner, for example. If they are good at their job, and they are a top performer, one of their performance characteristics is that they know what a clean office should look like. They will know that the end result of their efforts is to achieve a clean office. You don’t have to come along after them and point out that they missed the windows, or that the corners are still dirty. They know what the objective is before they get into action — they can envision the end result. What a joy it is to work with such people. By contrast, how frustrating it is to work
