STC Brochure (complete version) by STC Management

ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

STC collaborates with tenants, community and professional organizations to bring prosperity to managed properties. Combining professional knowledge and common decency, STC strives to service the community since 1985

“Improving our communities, one property at a time” A full service real estate consulting firm since 1985

T hank you

for giving us this opportunity to introduce ourselves to you.

We are a group of dedicated, experienced, and motivated real estate professionals who pride in developing long-term partnerships with our clients. We treat our clients’ real estate investments as our own, and make every effort to provide optimal yield in our management portfolio’s bottom line. We continuously develop our expertise with continuing education and professional accreditation and we diligently adhere to the highest level of professional conducts at all times. As such, we have been able to create and sustain long-term, successful relationships with our vendors, tenants, and clients. STC MANAGEMENT is incorporated under Sung Tien Corporation, which was established in May 1985. STC, also known as “Sung Tien Collaboration”, aims to bring people together in synergistic ways so that the whole is the much more than the sum of its parts. “Sung Tien” is a Chinese saying for following the heavens. We believe that doing good naturally brings good outcomes, and through the process, we can have a positive impact on those around us. Our expertise and people-oriented philosophy have proven to be key in successfully connecting members of our community so that each can benefit from the others and ultimately promote the well-being of everyone. John Hsu, MBA, CCIM, CPM STC MANAGEMENT, CEO

Belief Foundation:

TORY

We trust that well managed properties directly attract high quality tenants and executing superior leasing with these high quality tenants are decisive factors in achieving long lasting stable cash flows, and maximizing our Clients’ real investments.

Well Management

Quality Tenant & Good Lease

Profit and Retirement

STC STORY

or over twenty years, STC MANAGEMENT has been engaged in commercial real estate management and brokerage. STC professionals are responsible and hardworking, and have a range of expertise from property management, leasing, acquisition and disposition to marketing, accounting and maintenance.

CROSS-CULTURAL EXPERTISE STC MANAGEMENT has established a solid reputation for quality results and unwavering ethical standards, which has led us to become the largest commercial real estate company in the Southern California Chinese community. All of our property managers, leasing associates and broker associates are bilingual; some are trilingual as well. We are attuned to East-West cultural differences and understand how to communicate with ethnic tenants.

CREATIVE PROBLEM SOLVING

With extensive analytical training and years of experience, we have the ability to solve complex issues quickly and effectively. Our managers are talented at diffusing emotions and finding creative solutions to achieve win-win results.

Our successful track record and solid reputation has led both domestic and foreign investors to actively seek us out to help them achieve their real estate investment goals. We qualify all of our buyers and continuously educate them on real estate fundamentals to ensure that they are well-prepared to take advantage of great opportunities.

HIGH PROFESSIONAL STANDARDS STC MANAGEMENT carries above adequate insurance coverage in workerâ&#x20AC;&#x2122;s compensation, liability, professional error & omission, auto, depositorâ&#x20AC;&#x2122;s forgery and alterations, and fidelity bond. STC MANAGEMENT chooses to maintain this high level of coverage to ensure the long term financial solvency of our company and portfolio.

VALUE ENHANCEMENT

We have a successful track record of preserving and enhancing the value of commercial properties. Ultimately, the tenants and their leases are what create value for an income producing property. In addition to ensuring that the physical features of a property are wellmaintained and attractive, we also focus on creating the ideal tenant mix, fully supporting tenantsâ&#x20AC;&#x2122; businesses, and establishing long term relationships with tenants and the landlord. In particular, STC has an in-house marketing team that fully understands the local market and has consistently produced promotions that significantly increased awareness and traffic to our properties.

EXTENSIVE CERTIFICATIONS STCâ&#x20AC;&#x2122;s officer, John Hsu, is a CPM (Certified Property Manager) and CCIM (Certified Commercial Investment Member). He served as the President of the CCIM Greater Los Angeles Chapter in 2009, and continue to be actively involved with the organization. He is also the first Chinese-American to be selected to attend the 2009 Jay W. Levine Leadership Development Academy, a program established by the CCIM Institute to help foster the development of the next generation of leaders in the commercial investment real estate industry. Furthermore, STC MANAGEMENT is an AMO (Accredited Management Organization) company. The AMO accreditation recognizes real estate firms that meet the standards of excellence in professional experience, education, ethics, and business and financial stability. STC MANAGEMENT proudly fulfills all of the requirements. STC MANAGEMENT was awared as the AMO Company of the year 2010.

ission Statement

With dedication, honesty and knowledge, we at STC MANAGEMENT are committed to grow jointly and successfully with our clients, our trusted vendors and our valuable tenants by working diligently and happily.

STC STORY

What can a property management company do for you? S

imply stated, the goal of a commercial property owner is to strengthen earning power of their owned property. To do so, the objectives are to properly manage the property, increase the property appeal, create increased income, and realize increased property value over time. It is often tempting for a property owner to do-it-yourself, which is a common mistake. The monies saved in do-it-yourself model ends up in greater money lost due to lack of proper and professional property management. Professional property management companies have experience and training in the field, thus know how to effectively increase revenue, reduce cost, and enhance value. The professional property management companies know how to create optimal tenant mix, leverage off traffic patterns, provide property appeal via signage, paint, etc, and create maximum property potential plus increase cash flow. So what are the specific duties of a property management? There are many, the key ones include tenant relations, finances, maintenance, and investment/asset protection. To achieve these key duties, the tasks include: Setting rent schedules, Find tenants that are a good match to the rent schedules, Qualify tenants via credit check to ensure rent adherence, Prepare and execute the lease/rental agreement, Work with tenants from design of space, to securing estimates, awarding contracts, and supervising the work, Strong adherence to rental collection, including systematic late notices and unlawful detention procedures, Purchase supplies to support proper operation of the building, Audit and manage payables, including all vendor bills, insurance premiums, interests, and taxes Advertise and publicize vacant space(s) through media and professional networks, Routine inspection to provide for timely alterations/modernizations and care of vacant units, Aggressive monitoring of market conditions to enable a constant and competitive rent schedule, Comprehensive record keeping and documentation for all reference purposes, Regular financial statements and management reports to property owner(s). There are many more tasks such as problem solving, ad hoc intra-tenant relationship management, and mediation between owners and tenants. The amount of demands in ensuring a property is always physically appealing and tenants always receive highest level of service is truly overwhelming when an owner tries to do it all by one-self. There is also the advantage of having a professional property management company as a buffer in many owner-tenant negotiation scenarios. A professional property management company provides both human resource and knowledge base to properly cover all aspects of operating and maintaining a property. It is not a cookie-cutter model, for the needs of a very old property versus the needs of a newly built property are entirely different. As such, it is the rich knowledge base of a professional property management company that can credibly handle diverse cases, with the support of fellow professionals in the field. Proven time and time again, the advantage of hiring a professional property management company far out-weighs the cost of hire. Bottom line, professional property management maximizes earning potential of a property and ultimately makes money for the property owner.

STC MANAGEMENT has five core teams working collaboratively for our projects. Each division offer services designed specifically for project value enhancement:

Property Management Division Leasing Division

Marketing Division

Investment Division

ORE TEAMS

Maintenance Division

Accounting Division

CORE TEAMS PROPERTY MANAGEMENT Solution Center

We believe effective management should go beyond basic rent collection, expense disbursements and bookkeeping. Our team scrutinizes every project to search for ways to enhance value, whether it is by working closely with vendors or developing cooperative relationships with tenants. We fully support our tenants’ businesses as we believe tenants’ success is key to protecting and appreciating our clients’ assets. Rather than simply minimizing operating expenses, we create value for clients by serving tenants. We actively promote tenants’ businesses as well as foster effective communication between tenants and landlord.

LEASING Creation Center

STC Management Asset Value Creation Framework is comprised of multiple layers of interconnected, systematic, and evolving processes that are aimed to enhance the value of your real estate properties. These processes include:

• Initial consultation to understand about you, your property, your investment goals and expectations, and your current and future circumstances.

• Hour Glass Leasing Strategy to eliminate the vacancy of your property • Management to garner long term loyalty and satisfaction of your tenants • Media Promotion and Public Events to massively catapult the brand and recognition of your property through STC’s media coordination and event planning expertise

• Positive Asset Value Loop transform your property from an address to a destination

INVESTMENT Starting Center

STC Management approaches every project with a focus on client service, quality results, and maximizing investment return. We provide a complete range of services from understanding each investor’s objectives to helping them ultimately achieve their financial goals.

ACCOUNTING Support Center

STC’s in-house accounting and back office teams utilizes Yardi Voyager, the most advanced property management software, to provide detailed financial reporting to our clients monthly and annually. In all financial transactions, we strive for transparency, accuracy, and timeliness.

MAINTENANCE Regenerative Center

MARKETING Value-Add Center

STC’s marketing genius goes way beyond the traditional tried-and-tired, run-of-the-mill, single-faceted approaches. Rather, we bring magic, adrenaline and emotion to our plazas through our exclusive marketing network that connects star power and media prowess! Our individually-tailored programs and events will be tied directly to your plaza, tenants, customers, and the community, creating fabulous memories for everyone, and simultaneously boosting your brand recognition as fast as a leopard strapped to a rocket booster! Each team also offers variety of additional services. Please refer to individual division or contact us for details

Commercial/Industrial Properties

City

Model Retail Center Whittier Retail Center Whittier Retail Plaza Rowland Heights Plaza La Verne Towne Center Lakewood Towne Center Garden Grove Office Plaza San Gabriel Office Plaza Arcadia Professional Medical Office Coffee Bean & Tea Leaf Center Yes Plaza Glendale Office Building Montclair Plaza Downey Office Building San Gabriel Executive Office Plaza Irvine Manufacture Warehouse Gilbert Industrial

Whittier Whittier Whittier Rowland Heights La Verne Lakewood Garden Grove San Gabriel Arcadia San Clemente Rowland Heights Glendale Montclair Downey San Gabriel Irvine Garden Grove

RACK RECORD

GLA (sqft) 24,000 17,000 6,000 60,000 31,000 11,000 66,000 6,324 30,000 5,000 58,321 24,563 51,316 7,000 8,000 60,000 100,000

TRACK RECORD

(Partial List)

Commercial/Industrial Properties

City

Colonial Retail Plaza New Life Plaza Garfield Lincoln Plaza Gold World Plaza Alhambra Regency Mixed Use Monrovia-Arcadia Center Crenshaw Retail Plaza Irvine Manufacture Warehouse Gilbert Industrial Colonial Retail Plaza New Life Plaza Garfield Lincoln Plaza Gold World Plaza Alhambra Regency Mixed Use Monrovia-Arcadia Center Crenshaw Retail Plaza Citrus Grove Valley Plaza Tustin Plaza Park Place Cerritos Seasons Place Walker Plaza Gardena Plaza Moorpark Plaza Plaza del Este Fullerton University Shopping Center Grandview Medical Plaza Maureen Apartment Sierra Vista Townhouse HOA Broadway Plaza Racquet Mountain II Association Sunshine Village HOA Marshall St. Apartments Temple City Apartment Homes Walnut Grove Senior HOA Nogales Plaza HOA Wilmington Retail Center Gardena Center La Habra Center Sun Pedro Center University Center Edison Promenade Saturn Office Building Valley View Plaza Burger King Building Fairfield Ranch Shopping Center Sunny Plaza Empire Commercial Center Imperial Valley Glendora Gateway Arcadia Retail Center San Antonio Medical Arts Building Monterey Park Medical Building Bridgegate Business Center Bryant Ranch Shopping Center Covina Square Holt-Montclair Plaza Painter Plaza Mission Village Rowland Heights Center STC Little Saigon Village

Los Angeles San Gabriel Monterey Park San Gabriel Alhambra Monrovia Los Angeles Irvine Garden Grove Los Angeles San Gabriel Monterey Park San Gabriel Alhambra Monrovia Los Angeles Covina Pomona Tustin Cerritos City of Industry Cypress Gardena Studio City Hacienda Heights Fullerton Chino Garden Grove Hacienda Heights Los Angeles Montebello Rowland Heights San Gabriel Temple City Walnut West Covina Wilmington Gardena La Habra Los Angeles Los Angeles Chino Monterey Park Garden Grove Buena Park Chino El Monte Rosemead El Centro Glendora Arcadia Upland Monterey Park Diamond Bar Yorba Linda Covina Montclair Whittier Chino Hill Rowland Heights Westminster

GLA (sqft) 15,858 45,000 25,000 65,000 26,000 50,000 11,000 60,000 100,000 15,858 45,000 25,000 65,000 26,000 50,000 11,000 34,925 11,672 10,200 58,000 80,000 14,000 3,300 6,200 20,000 100,000 62,000 16 Units 300 Units 15 Units 185 Units 125 Units 6 Units 16 Units 108 Units 72,000 5,700 3,300 7,600 15,000 7,800 30,500 31,000 6,275 24,000 6,638 6,000 53,852 12,000 15,462 12,000 15,559 10,867 113,584 89,552 66,285 20,332 5,992 11,200 8,005 85,133

ESIGNATION AND RECOGNITIONS

DESIGNATION AND RECOGNITIONS

s both real estate experts and members of the community, STC MANAGEMENT strives to educate its valued clients and prepare them with the best advantage possible in today’s economy. With our extensive designations, we’ve built a wide reaching professional network, and allows us to have the our fingers on the thread of volatile industry trends. As an Accredited Management Organization (AMO), we create value for clients through a combination of managing, leasing and brokerage real estate investments. Together with our community involvement and professional know-how, we believe our network strengthens us with the opportunities and resources necessary in promoting creative and valuable solutions for clients.

CCIM Certified Commercial Investment Member

A Certified Commercial Investment Member (CCIM) is a recognized expert in the disciplines of commercial and investment real estate. A CCIM is an invaluable resource to the commercial real estate owner, investor, and user, and is among an elite corps of 7,500 professionals across North America who hold the CCIM designation. Recognized for its preeminence within the industry, the CCIM curriculum represents the core knowledge expected of commercial investment practitioners, regardless of the diversity of specializations within the industry. The CCIM curriculum consists of four core courses that incorporate the essential CCIM skill sets: financial analysis, market analysis, user decision analysis, and investment analysis for commercial investment real estate. Additional curriculum requirements may be completed through CCIM elective courses, transfer credit for graduate education or professional recognition, and qualifying non- CCIM education. Following the course work, candidates must submit a resume of closed transactions and/or consultations showing a depth of experience in the commercial investment field. After fulfilling these requirements, candidates must successfully complete a comprehensive examination to earn the CCIM designation. This designation process ensures that CCIMs are proficient not only in theory, but also in practice. With such a wide range of subjects to be mastered and in a dynamic business such as real estate, the educational process doesn’t end once the designation is earned; there is a strong commitment among CCIMs to continuing education. Only 6 percent of the estimated 125,000 commercial real estate practitioners nationwide hold the CCIM designation, which reflects not only the caliber of the program, but also why it is one of the most coveted and respected designations in the industry. The CCIM membership network mirrors the increasingly changing nature of the industry and includes brokers, leasing professionals, investment counselors, asset managers, appraisers, corporate real estate executives, property managers, developers, institutional investors, commercial lenders, attorneys, bankers and other allied professionals. Through this business network and through enhanced communication with the CCIM electronic network, CCIMs successfully complete approximately 156,000 transactions annually, representing more than $400 billion. Certified Commercial Investment Members are in more marketplaces in North America -- 12 CCIM regions representing 1,000 cities -- than all major real estate companies combined. Regions and chapters provide designees and candidates the opportunities to promote business

and educational goals through local and regional forums and meetings. Conferred by the CCIM Institute, the CCIM designation was established in 1969. Courses leading to the designation are now offered throughout the world.

The Making of a CCIM

The CCIM designation is conferred by the CCIM Institute, an affiliate of the National Association of Realtors. The designation process ensures that CCIMs are proficient not only in theory, but also in practice. Every professional working toward the designation must successfully complete a graduate-level curriculum totaling 200 classroom hours. Taught by experienced CCIMs, courses are continually refined to keep current with the fluctuating nature of the industry. Candidates also are required to document professional transactions and pass a day-long comprehensive examination. Certified Commercial Investment Members demonstrate an exceptional level of knowledge and experience. In fact, only 6 percent of all commercial real estate practitioners hold the elite CCIM designation, reflecting not only the caliber of the program, but why it is the most coveted and respected designation in commercial investment real estate.

CPM® Profile EXPERIENCE MIN. 5 Years AVG. 21 years

CPM

Certified Property Manager® Certified Property Manager (CPM) is a real estate professional designation awarded by the Institute of Real Estate Management (IREM) and recognized by the National Association of Realtors (NAR). The Institute offers a comprehensive program developed exclusively for property and asset managers working with large portfolios of all property types. The designation is considered to be among the industry’s premier real estate management credentials. There are over 8,600 professional real estate managers who hold this designation worldwide. CPM members manage approximately $900 billion in real estate assets.

PORTFOLIO Manages over $834 Billion in RE Assets RESIDENTIAL Responsible for over 9.9 Million Units COMMERCIAL Responsible for over 5.8 Billion net SF

Code of Professional Ethics for a CPM

The purpose of this Code of Professional Ethics is to establish and maintain public confidence in the honesty, integrity, professionalism, and ability of the professional real estate manager. The Institute of Real Estate Management and its Members intend that this Code and performance pursuant to its provisions will be beneficial to the general public and will contribute to the continued development of a mutually beneficial among CERTIFIED PROPERTY MANAGER® Members, CPM® Candidates, ACCREDITED RESIDENTIAL MANAGER’. Members, ACCREDITED COMMERCIAL MANAGER Members, Associate Members, and other Members, national and international professional real estate associations and organizations, and clients, employers, and the public. The Institute of Real Estate Management, as the professional society of real estate management, seeks to work closely with all other segments of the real estate industry to protect and enhance the interests of the public. To this end, Members of the Institute have adopted and, as a condition of membership, subscribe to this Code of Professional Ethics.

IREM® Member Pledge

I pledge myself to the advancement of professional real estate management through the mutual efforts of Members of the Institute of Real Estate Management and by any other proper means available to me. I pledge myself to maintain the highest moral and ethical standards consistent with the objectives and higher purpose of the Institute. I pledge myself to seek and maintain an equitable, honorable, and cooperative association with fellow Members of the Institute and with all others who may become a part of my business and professional life. I recognize and support the need to preserve and encourage fair and equitable practices and competition among all who are engaged in the profession of real estate management. I pledge myself to place honesty, integrity, and industriousness above all else and to pursue my gainful efforts with diligent study and ongoing education so that my services shall be beneficial to the general public and my obligations to my clients shall always be maintained at the highest possible level. I pledge myself to comply with the principles and declarations of the Institute of Real Estate Management as set forth in its Bylaws, Statement of Policies, and this Code of Professional Ethics.

DESIGNATION AND RECOGNITIONS Article 1. Loyalty to Client, Firm, and / or Employer - A CERTIFIED PROPERTY MANAGER·’, CPM’” Candidate, ACCREDITED RESIDENTIAL MANAGER”’ , ACCREDITED COMMERCIAL MANAGER, or Associate Member (hereinafter referred to as MEMBER) shall at all times exercise loyalty to the interests of the client and the employer or firm with whom the MEMBER is affiliated. A MEMBER shall be diligent in the maintenance and protection of the interests and property of the employer and of the client. A MEMBER shall not engage in any activity that could be reasonably construed as contrary to the interests of the client or employer. If an activity would result in a conflict between the interests of the firm or employer and the interests of the client, then the interests of the client shall take precedence. Article 2. Confidentiality-A MEMBER shall not disclose to a third party any confidential or proprietary information which would be injurious or damaging to a client concerning the client’s business or personal affairs without the client’s prior written consent, unless such disclosure is required or compelled by applicable laws and regulations. Article 3. Accounting and Reporting - Pursuant to the terms of the management agreement, a MEMBER shall use reasonable efforts to provide accurate, auditable financial and business records and documentation concerning each asset managed for the client, which records shall be available for inspection at all reasonable times by the client. A MEMBER shall furnish to the client, at mutually agreed upon intervals, regular reports concerning the client’s assets under management. A MEMBER shall not exaggerate, misrepresent, or conceal material facts concerning the client’s assets or any related transaction. Article 4. Protection of Funds - A MEMBER shall at all times serve as a fiduciary for the client and shall not commingle personal or company funds with the funds of a client or use one client’s funds for the benefit of another client, but shall keep the client’s funds in a fiduciary account in an insured financial institution or as otherwise directed in writing by the client. A MEMBER shall at all times exert due diligence for the maintenance and protection of the client’s funds against all reasonably foreseeable contingencies and losses. Article 5. Relations with Other’ Members of the Profession -A MEMBER shall not make, authorize or otherwise encourage any false or misleading comments concerning the practices of Members of the Institute of Real Estate Management. A MEMBER shall truthfully represent material facts in their professional activities. A MEMBER shall not exaggerate or misrepresent the services offered as compared with the services offered by other real estate managers. Nothing in this Code, however, shall restrict legal and reasonable business competition by and among real estate managers. Article 6. Contracts - Any written contract between a MEMBER and a client shall be in clear and understandable terms, and shall set forth the specific terms agreed upon between the parties, including a general description of the services to be provided by and the responsibilities of the MEMBER. Article 7. Conflict of Interest -A MEMBER shall not represent personal or business interests divergent from or conflicting with those of the client or employer and shall not accept, directly or indirectly, any rebate, fee, commission, discount, or other benefit, monetary or otherwise, which could reasonably be seen as a conflict with the interests of the client, employer or firm, unless the client or employer is first notified in writing of the activity or potential conflict of interest, and consents in writing to such representation. Article 8. Managing the Assets of the Client - A MEMBER shall exercise due diligence in the maintenance and management of the client’s assets and shall make all reasonable efforts to protect it against all reasonably foreseeable contingencies and losses. Article 9. Duty to Former Clients and Former Firms or Employers - All obligations and duties of a MEMBER to clients, firms, and employers as specified in this Code shall also apply to relationships with former clients and former firms and employers. A MEMBER shall act in a professional manner when, for whatever reason, relationships are terminated between a MEMBER and a client and firm or employer. Nothing in this section, however, shall be construed to cause a MEMBER to breach obligations and duties to current clients and firm or employer. Article 10. Compliance with Laws and Regulations -A MEMBER shall at all times conduct business and personal activities with knowledge of and in compliance with all applicable laws and regulations. Article 11. Equal Opportunity - A MEMBER shall not deny equal employment opportunity or equal professional services to any person for reasons of race, color, religion, sex, familial status, national origin, age, sexual orientation, or handicap and shall comply with all applicable laws and regulations regarding equal opportunity. Article 12. Duty to Tenants and Others - A MEMBER shall competently manage the property of the client with due regard for the rights, responsibilities, and benefits of the tenants or residents and others lawfully on the property. A MEMBER shall not engage in any conduct that is in conscious disregard for the safety and health of those persons lawfully on the premises of the client’s property. Article 13. Duty to Report Violations - Each MEMBER has a responsibility to provide the Institute of Real Estate Management with any significant factual information that reasonably suggests that another MEMBER may have violated this Code of Professional Ethics. Such information must be presented as outlined in the Institute of Real Estate Management’s Bylaws and Statement of Policies. Article 14. Enforcement - The interpretation of compliance with this Code is the responsibility of the Ethics and Discipline Committee of the Institute of Real Estate Management. Any violation by a MEMBER of the obligations of this Code and any disciplinary action for violation of any portion of this Code shall be determined and carried out in accordance with and pursuant to the terms of the Bylaws and Statement of Policies of the Institute of Real Estate Management. The result of such disciplinary :action shall be final and binding upon the affected MEMBER and without recourse to the Institute, its officers, Governing Councilors, Members, employees, or agents.

Institute Of Real Estate Management®

國際資產管理協會

AMO

Accredited Management Organization

Awarded by the Institute of Real Estate Management (IREM), the Accredited Management Organization (AMO) distinction comprises an elite group of real estate management firms exhibiting the highest level of ethical standard, performance, experience, and long-term financial stability. As the only form of formal recognition attainable by real estate management firms, AMO accreditation sets a firm apart from its competition and presents greater opportunities on the road to financial and professional success. Such accreditation is vital in promoting the long term success and recognition of any real estate management organization.

AMO accreditation requires that a firm have a CPM in an executive position, therefore allowing clients and investors to place their trust in a demonstrated leader. Other criteria include a minimum of three years’ experience in real estate management, six comprehensive letters of recommendation, strong overall financial health, and a pledge to abide by the Minimum Standards and Code of Ethics of the Accredited Management. A truly prestigious distinction, AMO accreditation is held by only 525 real estate management firms worldwide who together manage over $123 billion in assets, over 1 million residential units, and nearly 550 million square feet of commercial space. Nearly half of AMO firms have been in business for over 20 years, and more than 80% have been established for at least a decade.

STC Management was awarded as 2010 AMO of the Year Institute Of Real Estate Management®

AMO firms constitute a network of high-level business professionals who benefit from the exchange of invaluable information through powerful resources and work together to promote education and ethical behavior in business. AMO membership allows a firm to provide its staff with professional development opportunities – all AMO firm employees can purchase publications and attend IREM courses, conferences, seminars, and webinars at a premier member rate. Furthermore, firms attract business through their inclusion in the AMO Directory for Investors, which is distributed to over 4,000 investors nationwide, as well as through the association’s extensive marketing program and advertising tools. Together, these resources help strengthen an elite group of firms unified through dedication, experience, integrity, and professionalism.

USGBC

U.S. Green Building Council Member The U.S. Green Building Council (USGBC) is committed to a prosperous and sustainable future through cost-efficient and energy-saving green buildings. USGBC works toward its mission of market transformation through its globally recognized LEED green building certification program, robust educational offerings, a nationwide network of chapters and affiliates, the annual Greenbuild International Conference & Expo, international cooperation with green building organizations worldwide and advocacy in support of public policy that encourages and enables green buildings and communities.

LEED

The U.S. Green Building Council’s LEED green building system is the foremost program for the design, construction, maintenance and operations of green buildings. Nearly 50,000 projects are currently participating in the commercial and institutional LEED rating systems, comprising nine billion square feet (836,127,360 sq metres) of construction space in all 50 states in the US and 135 countries. In addition, over 23,000 residential units have been certified under the LEED for Homes rating system, with nearly 86,000 more homes registered. By using less energy, LEED-certified spaces save money for families, businesses and taxpayers; reduce carbon emissions; and contribute to a healthier environment for residents, workers and the larger community.

DESIGNATION AND RECOGNITIONS Asian Business Award Los Angeles Business Journal

President Appreciation Award

Appreciation Award

Accredited Management Organization (AMO) of the Year Award Institute of Real Estate Management (IREM)

2013 Entrepreneur of the Year Award

2013 Business Award

CCIM Greater LA Chapter

San Gabriel Valley Chamber of Commerce

CCIM Taiwan Chapter

San Gabriel Valley Civic Alliance

Appreciation Award

Rowland Heights Buckboard Days Parade Committee

Appreciation Award For US Foundation

Appreciation Award

Sheriffâ&#x20AC;&#x2122;s Department Los Angeles County

DESIGNATION AND RECOGNITIONS

Certificate of Recognition US Congressman Ed Royce

Certificate of Recognition

US Congresswoman Judy Chu, Ph. D.

Senator Bob Huff

U.S. Congresswoman Grace F. Napolitano

CA State Assemblyman Curt Hagman

Commendation Award County of Los Angeles

Certificate of Recognition

CA State Assemblyman Roger Hernandez Chair, Committee of Labor & Employment

Certificate of Recognition Assemblyman Ed Chau

ONNECTING COMMUNITIES 31

1040 S. Otterbein Ave., Rowland Heights Website: www.yelp.com/biz/stc-center-rowland-heights-4 Facebook: stccenterRH Email: clare@stcmanagement.com Phone: (626) 265-3309 STC Center was established in 2011 as a preeminent event venue BANQUET serving the greater Los Angeles, Orange and San Bernardino County areas. It is conveniently located next to FWY60 in Rowland WEDDING Heights, 15 minutes from Downtown Los Angeles and central to four major freeways and four major airports. STC Center can CONFERENCE accommodate your special event of any size from as small as 25 to SEMINAR over 1,000 guests. It is an ideal venue for a wide variety of events, such as family birthday parties, sport and performing arts events, EXPO corporate functions, weddings, recitals and many more. STC Center offers over 40,000 square feet of interior high ceiling space that PARTY can accomodate 3 distintive space usages. These amenities include computerized theater style performing stage with professional light, CORPORATE EVENT visual and sound system, sport court for recreational activities and so much more! and commercial exhibits in addition to a large banquet dinning hall to meet any expectations. It is our goal to create unique and unforgettable memories that we can all treasure at STC Center.

OVER 40,000 SF 300 OR MORE GUESTS 3 STYLE VENUES UNDER ONE ROOF HIGH CEILING SPACE PROFESSIONAL STAGE AND SOUND SYSTEM

Please feel free to contact us, and we look forward to seeing you.

Venue 3: Banquet Hall

Venue 2: Basketball Court

Venue 1: Theater Style

Health • Love • Wisdom

Stc-Foundation.Org | info@stc-foundation.org “STC (Sung Tien Collaboration)” means “people creating passion, according to the mandate of heaven.” We accomplish this by uniting independent individuals to gain strength and good faith. The belief is that doing good deeds naturally brings better outcomes, have a positive impact on those around us. Our aim is to bring a positive impact to our surrounding environment and community. As a derivative of that philosophy, we established Sung Tien Collaboration Foundation (aka STC Foundation) in 2012 as a non-profit organization to promote the appreciation of Asian culture and its arts, to edify and enrich our community, and to instill social and moral values in our younger generation. STC Foundation emphasizes its core values by creating cultural exchanges and regularly participating in community events and outreach programs. Events include the annual Buckboard Days Parade, International Travel and Adventures Show, Cultural Heritage Week, and Disney’s annual Lunar New Year Celebration. We also partner with Tzu Chi Foundation in the annual charity concerts at Segerstrom Performing Arts Center, Cerritos Performing Arts Center, and Microsoft Theatre to promote the awareness of environmental protection, medicine, education, culture, and disaster relief. Here at the Foundation we aim to teach the three elements of “Health, Love, Wisdom” through the Youth Leadership Camp, STC Performing Arts, and our Asian Youth Recognition Program. Through communication and sharing, we hope to build a better future for our children and unite our community in order to inspire them to strive for a better tomorrow. Sunlight, air, and water are three of the most common and universal elements of nature that allow for the continuation of life and growth on Earth. Human morality and its future are likewise influenced by the three elements of “Health, Love, Wisdom” allowing for the preservation of future and development of persona. As such, the future of humankind is in the hands of children. Through STC’s Youth Leadership Camp, we wish to emphasize the importance of these three elements by teaching children to have a sound character, maintain a correct outlook on life, and pursue happiness. These inalienable factors, similar to air, water, and sunlight are essential to promoting a brighter future.

Class of 2015

Every year, we put together courses and curricula designed with the three elements of Health Love and Wisdom in mind. Each activity is carefully chosen for its ability to enhance each of our students’ body, spirit and mind by offering skill building, a sense of community and lasting friendships. By discovering friendships, character values and by having fun we aim for our students to build the self-esteem and leadership ability necessary for their success in the future! Starting in 2016, we added Global Perspective to our curriculum, in hopes to expand and encourage in our students understanding and appreciation of different cultures. As explosion on differences is happening in the adult world, we want to reach out to our students early and remind them to keep an open mind towards differences, and appreciate the fact it is our differences make our world complete. Lunar Celebration at Disneyland

The mission of STC Performing Arts is to develop and foster the creative talents of its members in performing arts and culture to teach the invaluable lessons of discipline, appreciation, commitment, and team motivation. Through participation and contribution, members gain the opportunity to train in varied performing arts styles to enrich their talents. Furthermore, STC Performing Arts brings a positive impact to our surrounding through community outreach and cultural exchange. Members of the STC Performing Arts participate in annual Disneyland hosted celebrations, city parades, Travel and Adventure shows, cultural awareness events Third Techno Prince and more. The STC Performing Arts is operated by both STC Foundation and Dance Chinese Folklore Impressions Productions.

Community Parade

Dragon Dance

10722 Beverly Blvd., #P Whittier, CA 90601 ADDRESS:

PHONE:

1(866) STC-4006 1(562) 695-1513

FAX:

1(562) 695-1834

WEBSITE:

www.STCmanagement.com

EMAIL:

info@STCmanagement.com

ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

PROPERTY MANAGEMENT Creative Problem Solving

olution Center

STC has established a solid reputation for quality results and unwavering ethical standards. With extensive analytical training and years of experience, we have the ability to solve complex issues quickly and effectively. Our managers are talented at diffusing emotions and finding creative solutions to achieve win-win results.

Cross-cultural Expertise All of our associates are bilingual; some are trilingual as well. We are attuned to East-West cultural differences and understand how to communicate with ethnic tenants.

Value Enhancement We have a successful track record of preserving and enhancing the value of commercial properties. Ultimately, the tenants and their leases are what create value for an income producing property. In addition to ensuring that the physical features of a property are well-maintained and attractive, we also focus on creating the ideal tenant mix, fully supporting tenants’ businesses, and establishing long term relationships with tenants and the landlord.

Management Team STC’s management team consists of highly experienced, knowledgeable, and hardworking professionals. We qualify our property managers with stringent guidelines and credentials. At least one property manager and one assistant property manager are assigned to each project. A Certified Property Manager(CPM®) oversees the entire operation and provides continual training to property managers. We will partner with you to establish a risk control budget, define a strategy for implementation and align potential internal and external resources to ensure successful execution.

Accounting Expertise STC’s in-house accounting and back office teams utilizes Yardi Voyager, the most advanced property management software, to provide detailed financial reporting to our clients monthly and annually. In all financial transactions, we strive for transparency, accuracy, and timeliness.

In-House Maintenance Team and Trusted Vendor Network STC’s in-house Maintenance team will ensure the repair costs bits are low and competitive. We oversees the implementation of all vendors to ensure their work is of high quality. Over the years, we have selected high quality, cost-effective and responsible vendors to join our Trusted Vendor Network. With the economies of scale that we create with our management portfolio, we can elevate our bargaining power and ensure that great service is delivered at a low price. Using our expert technical advice to help you managing your resources, as well as the resources of third parties. Our advice and insights help you sharpen your focus on key risk issues so that you can implement solutions and monitor the financial impact of your real estate risk management program.

Accredited Management Organization STC is the first Asian company in the country to achieve the Accredited Management Organization (AMO) designation. The AMO designation recognizes real estate firms that meet the standards of excellence in professional experience, education, ethics, and business and financial stability. STC proudly fulfills all of the requirements.

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ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

INVESTMENT S

tarting Center

STC approaches every project with a focus on client service, quality results, and maximizing investment return. We provide a complete range of services from understanding each investor’s objectives to helping them ultimately achieve their financial goals. To do this, we provide areas of expertise such as: • Identification of Investment opportunities (including under-utilized or underdeveloped properties) • Market analysis • Financial analysis • Asset management & disposition plans • Risk reduction in transactions • Strategic planning • Financing analysis (including equity, debt and alternative financing) • 1031 tax deferred exchanges • EB5 investment-based immigration • Syndications

Synergy

STC is in a unique position to serve our clients due to the synergy created among our property management, leasing, investment, and marketing teams. When we serve clients on a project, we work as a team to ensure success.

Network

Prior to a sale, we assist clients to enhance their property values. During the sale we provide extensive exposure through professional networks such as CCIM and AIR, to keep them to achieve the highest possible price for their property in the shortest amount of time.

Research & Analysis

During a purchase, we quickly identify potential problems with a property and estimate the cost to mitigate them. Furthermore, we have access to the latest market information and trends that will help our clients assess the value of a property as well as its future potential.

Distressed Asset Transactions

Not only do we perform real property transactions under normal business circumstances, we are also experienced in loan/note transactions, foreclosures and auctions. In a distressed commercial real estate market, many investment opportunities lie outside of the customary realm of business and require special expertise to carry out. Our vast team of associates, comprised of attorneys, CPAs and lenders, assist us in ensuring the success of each case that we undertake.

Domestic & Foreign Investors

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ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

RESEARCH andCONSULTING STC strives to constantly provide its clients with the most updated commercial real estate (CRE) market information. In addition to extensive research done in conjunction with evaluating target properties,we issue monthly newsletters with key topics concerning the real estate industry in both English and Chinese to our clients and associates. Please visit our website to subscribe and/or download our newsletters. STC also offers consulting services in all facets of commercial real estate. Powered with STDB (#1 demographic research system in CRE) and CoStar (most comprehensive commercial property database), we can analyze not only the current value but the future potential of target properties as well.

Sample consulting cases include: Development Feasibility • Recommend property type to be built (shopping center, office, apartment, warehouse) based on demographics, spending patterns, governmental regulations, supply and demand, etc. • Advise on size of development, layout, parking requirement, etc. • Project financials Investment Due Diligence • Analyze property financials • Examine lease agreements to determine risks and impacts to the bottom line • Evaluate current market (sale and lease comparisons) • Assess future potential of subject property Leasing Market Analysis • Provide trade area rental rates of both leased and listed properties • Compile relevant vacancy rates, absorption rates, deliveries • Create leads for proactive leasing: develop list of nearby tenants whose leases are expiring Value Creation • Advise on ideal tenant mix based on trade area demographics and competition • Identify obsolete and upcoming usages/tenant types Owner-User Valuation • Analyze lease vs. purchase options • Provide guidance on sale-leaseback transactions Broker’s Opinion of Value • Appraise current property value using cost, sales comparison and income capitalization approaches (This report is often used by clients to refinance a property or to determine whether or not to sell a property)

Fees Consulting projects are billed by hour. Standard hourly rate is $300. Typical projects start from $3,000 and up. To engage STC Management on a consulting project or for more information, please contact Consulting@stcmanagement.com

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ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

INVESTMENT S

STC Investment Track Records (partial list)

tarting Center

Property Name

Property Address

Purchase or Sale Sale Price

Building Size (SF)

Lot Size (acre)

San Gabriel Restaurant

1530 S. San Gabriel Blvd. San Gabriel, CA 91775

sale

$2,250,000

2,625

0.47

Glendora Gateway

841-865 West Route 66 Glendora, CA 91741

purchase

$6,300,000

19,022

1.31

Montessori Pre-School

1735 N. Grand Avenue Santa Ana, CA 92750

sale

$1,500,000

Dara, Inc.

3216 S. Broadway Los Angeles, CA 90007

sale (business)

$1,150,000

Mountain Village Plaza

12801-12887 Mountain Avenue Chino, CA 91710

sale

$15,500,000

90,804

7.90

Whittier Plaza

8230-8244 Norwalk Blvd. Whittier, CA 90606

sale

$5,700,000

15,887

Seasons Place

18558 E. Gale Avenue City of Industry, CA 91748

sale

$43,000,000

78,956

Camphor Tree Plaza

2054-2090 S. Euclid St. Anaheim, CA 92802

purchase

$5,650,000

32,200

The Nixon Plaza

13006 Philadelphia Street Whittier, CA 90601

purchase

$5,000,000

47,806

Crenshaw Retail Center

2801-2817 S. Crenshaw Blvd. Crenshaw, CA 90016

sale

$4,625,000

10,399

Mission Village

3280 Chino Hills Parkway Chino Hills, CA 91709

sale

$5,600,000

11,200

1.92

Diamondcrest Plaza

11812-11828 South Street Cerritos, CA 90703

purchase

$12,500,000

40,177

1.78

Diamondcrest Plaza

11812-11828 South Street Cerritos, CA 90703

sale/purchase

$16,300,000

40,177

1.78

purchase

$18,000,000

85,133

5.80

Little Saigon Shopping Center 9600 Bolsa Avenue Westminster, CA 92683

4.93

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ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

LEASING C

reation Center

“We trust that well managed properties can attract quality tenant, and executing well written leases with quality tenants is a decisive factor in achieving long term and stable cash flow for our clients real estate investments.” Once a property is purchased, leasing and management are the activities that preserve and enhance value. Tenants symbolize the soul of an income property, as they provide not only cash flow to the investor, but also represent the value of the property. At STC, the leasing division’s goal is to bring together qualified tenants and appropriate spaces, so that tenant businesses will develop and grow, ultimately benefiting the owner of the particular property. Our five-fold approach sets us apart from competition and ensures not only success, but added value for years to come. The following outlines the approach that our leasing team practices:

STC Asset Value Creation Framework The most ADVANCED technological tools (Yardi, CoStar, STDB, etc.) The most RECOGNIZED and RESPECTED commercial real estate firm serving Asian communities in Southern California The most QUALIFIED team of professionals and experts (AMO) The most SEAMLESS integration between leasing and management The most CONNECTED networks and MEANINGFUL relationships STC Asset Value Creation Framework is comprised of multiple layers of interconnected, systematic, and evolving processes that are aimed to enhance the value of real estate properties. These processes include: Initial consultation to understand Owner, subject property, Owner’s investment goals and expectations, and Owner’s current and future circumstances “Hour Glass Leasing Strategy” to eliminate the vacancy of Subject Property Management to garner long term loyalty and satisfaction of tenants Media Promotion and Public Events to massively catapult the brand and recognition of Subject Property through STC’s media coordination, event planning expertise and engagement of local community Positive Asset Value Loop transform Subject Property from an address to a destination Initial Consultation Before STC engages in the leasing and management of your property, it is that important we understand Owner’s background. Everyone’s situation and investment objective is different, and the value of our service and the benefits one receives from it are only as significant as the level of our mutual understanding and objective alignment. Synergy Additionally, we will conduct in-depth research and assessment of Subject Property. Owner will receive a complete report of the demographic, spending habits, traffic counts, market potential, and market tapestry / segmentation upon the completion of our initial consultation.

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STC Management maintain a over 90% occupancy rate on our portfolio

ered by our vast and most updated data resources, we offer services such as Marketing Package, Quarterly Rent Rate Comparable Report

Hour Glass Leasing Strategy The “Hour Glass Leasing Strategy” was developed to both demonstrate how STC secures the right tenants, and to illustrate how a single tenant can add tremendous value to Subject Property.

Analogically speaking, during this “Connection” stage, STC will cast a net to capture prospective tenants. This net will be extremely large, and be placed at strategically selected segments of the demand markets. After a demand pool is captured, STC will narrow down the prospects with our rigorous qualification, selection, and negotiation processes, further filtering down the demand list in order to produce the most suitable and qualified tenant for your property.

an C hann H um

Media Channel

two

e ial N Soc

This upside down triangle represents STC’s proactive engagement to securing tenants. On the very top, the “Connection” stage, STC will maximize the exposure of your property via both our Technological Channels and Human Channels. Please refer to Exhibit A for more detailed descriptions to these channels.

The name of this strategy, called “Hour Glass”, came from the shape of the illustration of our systematic and strategic approach to leasing:

ne n a h

C h c Te

ON N QUALIFICATION SELECTION NEG OTIATION TENAN T ACQUISITION CLOSI NG THE DEAL

The bottom triangle represents how STC will improve the value of your property with the tenant we have just secured. The value that this tenant brings is not limited to the rent they pay; instead, the highest potential of the value enhancement is achieved through the synergistic effect of value compounding – in which all the right tenants work together to create an environment that harvests consumer spending and loyalty.

T ENANT CONTRIBUTIO N T RAFFIC GENERATION SYNE RGISTIC ACCUMUL ATION VALUE EXPANSION ASSET VALUE

Upon listing your property, STC Management will conduct a thorough inventory analysis of all properties in your area. As we move forward with the leasing effort, STC will continue to gather and update this information on a regular basis. This information will allow us to determine vital market trends such as asking rents, absorption rate, and supply/demand of spaces. Utilizing the information gathered through the Dynamic Market Tracker, we could then derive a Market Health Index, which will be a vital indicator on how our leasing tactics will be structured to maximize success rate.

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ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

Media Promotion and Public Events Over the years, STC has successfully worked with media and entertainment powerhouses in the Los Angeles area to promote the properties under our management. Through creative and aggressive marketing campaigns and public events, STC has the connection and the expertise to put your property front and center in the mass media, leading to a substantial empowerment of your property’s brand and recognition. Case Study: Problem: A major retail shopping center in Rowland Heights was experiencing extremely low foot traffic and consumer recognitions due to poor location. Even though this center was situated near a major intersection in Rowland Heights, the position and construction of this center made it difficult for consumers to notice and visit this establishment. As a result, the center was experiencing high vacancy and low tenant satisfaction. Tasks: STC Management was hired to strategize creative and effective methods to elevate the branding and recognition of this center. Actions: STC utilized its multiple media channels and connections and successfully launched numerous public promotion events. Some of these events include cooking shows, singing contests, celebrity appearances, holiday festivals, and large scale parties. All these events received major media coverage (newspaper, internet, television) and exceptional consumer expectations for future events. Results: STC successfully elevated this center from just an address to a destination. Vacancy decreased, tenant loyalty increased, and property valuation was more than tripled.

POSITIVE ASSET VALUE LOOP Initial Consultation to understand about you, your property, your investment goals and expectations, and your current and future circumstances.

fro

Management to garner long term loyalty and satisfaction of your tenants

your property m

ress to a destina t io add n an

STC Management Asset Value Creation Framework is comprised of multiple layers of systematic and evolving processes that are aimed to enhance the value of your real estate properties

m sfor an

Hour Glass Leasing Strategy to eliminate the vacancy of your property

Asset Value Lo op tive i s tr Po

Media Promotion and Public Events to massively catapult the brand and recognition of your property through STC’s media coordination and event planning expertise

Property value creation and improvement is a continuous and dynamic process. In order to improve and sustain the value of your property, it is important that STC is intimately involved with all three fronts of asset value creation: Leasing, Management, and Promotion. It is through the combined forces of Leasing, Management, and Promotion that we can create foot traffic, recognition, synergy, demand, and elevated cash flow for your property. And it is through this very same Positive Asset Value Loop that we strive to achieve the ultimate objective of value creation – transform your property from a mere address to a destination.

ADDITIONAL SERVICES

Powered by our vast data network, STC Management has the finger on the pulse of the volatile real estate market. We are offering services to share our information. Marketing Package Professionally design package with most updated data that features your property. ($500+. One week production time) Quarterly Market Analysis This quarterly report is tailored to your property, and assesses the most updated market rent rate. ($50ea. report) 10 7 2 2 B e v e r l y B l v d . # P, W h i t t i e r, C A 9 0 6 0 1 • P 1 ( 8 6 6 ) S T C - 4 0 0 6 • F 1 ( 5 6 2 ) 6 9 5 -18 3 4 • w w w. S T C m a n a g e m e n t . c o m

ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

APPENDIX A Technological Channels: CCIM REDEX – Real Estate Data Exchange: Real time listing synchronization with selected national commercial listing service providers. Social Media & Web 2.0 – Leasing information sharing and dissemination via the following social network platforms: LinkedIn, Facebook, Twitter, and STC Blog CCIM MailBridge: Instantly reach over 8,700 Certified Commercial Investment Member Designees and 18,000 commercial real estate members. A CCIM is recognized expert in the disciplines of commercial and investment real estate. Of the more than 150,000 commercial real estate professionals in the U.S., only an estimated 6% hold the CCIM Designation. Through this business network, CCIM members successfully complete thousands of transactions annually, representing more than $200 billion in value. Loopnet: One of the largest broker maintained commercial real estate marketplace in the U.S. with close to one million visitors per month. CoStar is one of the leading provider of information, marketing and analytic service to the commercial real estate industry in the US and UK, and maintains one of the world’s largest databases of verified, continuously updated listings. American Industrial Real Estate Association (AIREA): A highly respected professional organization with over 1,700 members and 400 firms. The association provides its members with its own proprietary listing and internal communication services that reaches about 95% of Southern California’s brokerage community Craigslist: Craigslist is an ultra-effective medium to connect to the mass public. Just like the newspaper ads before the 1990s, Craigslist is the classified ad in the internet era. In January 2010, Craigslist has close to 50 million unique monthly visitors in the U.S. alone. ICSC Directories: The International Council of Shopping Centers is a global trade association of the shopping center industry. With over 60,000 members, ICSC is an invaluable resource to connect with individual operators, tenant brokers, franchise representatives, and corporate real estate managers and directors. Targeted Recruitment: One of STC Management’s competitive advantages is its brand, recognition, and visibility in Southern California. Aside from real estate, STC has been actively involved in the community, ranging from volunteering to organizing public events. In turn, STC Management has garnered the respect and trust within our diverse and dynamic community. Upon detailed research and analysis of your property, STC Management will proactively engage prospective tenants who could provide an excellent synergistic fit in your property. Leveraging on STC’s reputation, we have been successful in connecting with purposely targeted tenants and securing their tenancies. Professional Network Functions: STC Management attends professional network functions and mixers to continuously expand its market presence. Through these functions, STC is able to cultivate and grow our resource of 3rd party brokers and business owners. Tenant & Vendor Network: With over 2 million square feet under management, STC has built an extensive tenant & vendor network. STC is dedicated to enriching this tenant and vendor relationship, and in turn harvesting long term mutual loyalty. This Network is an invaluable resource for STC to tap in to garner even wider prospects. Space Seekers: With over 40 properties in our leasing portfolio, STC Management is constantly contacted by prospective tenants who are seeking spaces. STC’s presence and market share attract large numbers of contacts, and we become the growing depository of prospect information and demand. STC can highly leverage this valuable information and find the right tenant for your center. Industry-Specific Contacts: STC Management will actively attend and engage in industry-specific contacts, such as medical, restaurant, ICSC Conferences & Events: The ICSC organizes a large number of conferences and events annually. By actively participating in these platforms, STC has the widest reach and face time with national, local, and franchise retailers, as well as business and tenant brokers.

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ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

MAINTENANCE R

egenerative Center

At STC, we believe quality routine maintenance is vital in sustaining and elevating real estate investment value. We also believe all properties need face lifts from time to time in order to keep their charm and beauty to attract and create stronger patronage. Devise Blueprint We start off by conducting a preliminary physical inspection of the property to gather all pertinent information and to assess the condition of the project. This preliminary inspection report and property level analysis containing both regular and deferred maintenance items are then used by the property managers with input from our investors to devise a general guiding blueprint for the physical management of the project. Streamline Costs As with all of our projects in management, we want to fully understand all the details and background information of the property in order for us to find the best maintenance solution and to reduce unnecessary expenses through the use of efficient and effective methods. We have creatively streamlined operating costs by implementing technologically advanced, energy efficient and environment friendly products and systems in addition to working with cost effective vendors. Customize Solutions At STC, our Maintenance Team consists of licensed and experienced professionals who share a common passion to enhance the value of a property by being more responsive, efficient and cost effective with a deeper understanding of the project history. We understand our investors may have different goals and objectives with their investments. Therefore, we look at each one of our tasks with particular attention and create a maintenance program unique to each situation to maximize the underlying potential of these investments. We pride our quality of services and workmanship in areas such as janitorial, landscaping, power washing, lighting, roof maintenance, plumbing, HVAC, electrical, mechanical work, among many others. In addition, we offer the following reports and services as part of our maintenance program: Project timeline and budget projection & management report Periodic variance report to track and compare costs to avoid over spending Qualifying vendors and providing periodic cost comparisons Working with various regulatory agencies to secure proper permits and licenses Over the years, we have accumulated experiences from all different divisions of our STC Team covering all aspects of commercial real estate investments. Together with our philosophy of helping people to succeed, with our long established vendor networks as well as with support from governing agencies, we believe we can do more and do better.

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ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

PREVENTATIVE MAINTENANCE “An ounce of prevention is worth a pound of cure.” Minor damage can worsen rapidly over time. By fixing as well as rectifying small fixes before they transform into huge headaches leads to a reduction in maintenance expense and this is what Preventive Maintenance is all about. Small fixes are big issues: one may be bound to play down the issue of small fixes, thinking that it is but a small crack. But even a small crack can be an indication of something bigger yet to come. Preventative maintenance ensures the safety of the building, the quality of the structure and a reduced maintenances expense. Fixing a few things every quarter is much easier and cost effective than doing major repairs and a dozen changes every couple of years.

The benefits of preventative maintenance include:

Repairing minor maintenance item before large costs are incurred Identifying major items in need of maintenance/repairs Consolidation of smaller jobs that can be done on the same time will lower costs charged to owners Our routine inspection will allow us to spot common problems such as, caulking cracks, damaged roof, gutter, erosion, tuck pointing, etc. All the founded problems should be repaired as soon as possible no later, right then and there. By doing so, the value of the property is bound to increase and the maintenance expenses should come down. Adopting proper preventive maintenance are an important part of property management strategy and as a owner, you are improving the health of your property as a whole.

Our STC maintenance division offers expert services in more detailed survey in preventive care: Risk Assessment Report (Report is recommended to be done once a year): We go on-site so you don’t have to. We gathering all the specific information you need. • Hazards that threaten buildings, premises, and people • Bodily injury exposures • Recommended improvements that can reduce risk • Replacement-cost valuations • Internal protection systems, such as automatic sprinkler systems and fire alarms • Conformance of individual business sites to corporate loss control and safety programs Sewer line Inspection Report (Report is recommended to be done quarterly): Property owners needs to be aware that they are responsible for the sewer line (sewer lateral) from the building to the city main. Broken, flat, bellied, offset, or root-infested sewer lines can cause sewage to back and leading to extensive property damage. Sewer back-ups can cause thousands of dollars in property damage and loss of valuable operating time for businesses.

Fees Preventive Maintenance Report are billed by per project basis. Fee will vary from project to project. The typical project is from $750 and up. To engage STC Management on a Preventive Maintenance Report or for more information, please contact Maintenance@stcmanagement. com

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ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

US GREEN BUILDINGS COUNCIL MEMBER

MARKETING V

alue - Add Center

STC’s marketing genius goes way beyond the traditional tried-and-tired, run-of-the-mill, single-faceted approaches.

Rather, we bring magic, adrenaline and emotion to our plazas through our exclusive marketing network that connects star power and media prowess! Our individually-tailored programs and events will be tied directly to your plaza, tenants, customers, and the community, creating fabulous memories for everyone, and simultaneously boosting your brand recognition as fast as a leopard strapped to a rocket booster! From singing competition to free health exams, from car shows to outdoor karaokes, we did them all. They are uniquely powerful, yet often overlooked channels to put your plaza on steroids.

STC Marketing Process

Research

Design

Collaborate

Promote

Transform

• Understand demand through researching tenants, community and demographics

• Customize crea7ve and strategic promo7ons based on demand and budget

• Team up with property management, leasing, and community groups (nonproﬁt and for-‐proﬁt)

• Expose tenants' businesses

• Turn "address" into "des7na7on"

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STC Events uses uniquely powerful yet often overlooked channels PROPERTY PROMOTIONS

Annual Countdown to New Year

Chinese Lunar New Year Celebration

Largest Open Air Karaoke East Side of San Gabriel Valley

MULTI-CULTURAL EVENTS

Fiesta Patrias Celebration

Chinese Mah Jong Tournament

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ACCREDITED MANAGEMENT ORGANIZATION

CERTIFIED COMMERCIAL INVESTMENT MEMBER

Tenant Grand Opening Promotion

CERTIFIED PROPERTY MANAGER

COMMERCIAL REALTOR

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STC Publications

STC always has great interests in sharing knowledge and bring people together. To do us, STC manages a array of publication hopes to provide the most updated community news or real estate market trends to people who are interested. STC Publications includes:

STC Commercial Real Estate(CRE) Newsletter (Monthly)

STC Gazette Newsletter (Weekly)

Most updated market news and trends of the Commercial Real Estate Industry

Useful community news. Advertising opportunity

STC Tenant Newsletter (Monthly)

Information delivered to our tenant directly, ensuring our tenants will always be informed of important news

NEWSLETTER USEFUL INFORMATION FOR YOU Subscribe Free | For Sale | For Lease | Contact

Upcoming Events December 31, 2013

Yes Plaza Countdown Event

Address: 18558 Gale Avenue, Suite 222, City of Industry, CA 91748

Photos by Elizabeth Daniels

IN CASE OF EMERGENCIES 租戶面對緊急情況應對

STC想要與您分享我們的成長歷 STC又名"順天聯合"，希望將大家集合起來 !! Links 以獲得團結的力量，用以人為本的理念和對生命積極的態度影響周 Quick 遭的朋友，改善我們的社區及環境。 STC Website STC Center Sincerely, STC Event STC Photo Gallery 1 STC Photo Gallery 2

Steady as she goes is a good way to describe the self-storage category. This alternative commercial real estate investment category has proven to be stable and growing, and though it was impacted during the great recession it held up better than other asset classes.

! Colima Plaza Convenience Store Space

Rowland Unified Announces Board Election Results 羅蘭聯合學區公怖教委選舉結果

4,000 SF $2.00/SF/Month 1 Space

Rowland Unified Announces New Board of Education Members: The Los Angeles County Registrar-Recorder/County Clerk released the Semi-Final Official election results for the Rowland Unified School District Board of Education. The elected board members are as follows:

Professional Associations CCIM AIR NAR IREM

What do I do if my store is broken into? A: Call 911 ﬁrst and make sure to ﬁle a police report. After, contact the insurance company and a vendor to board up any broken windows. Lastly, report the incident to the Management Company. 如果我的店面被破壞時我該怎麼辦？答：首先撥打 911 向警方報告並聯繫保險公司申請索賠、聯絡工人來維修破損的門窗，最後報告給管理公司。

Who can I contact for repair services? A: If the repair is within your unit, please call your handyman or maintenance crew. However, tenants are welcome to contact the Management Company regarding vendor referrals. If the problem is located in the common area, please contact the Management Company. 當需要維修服務時可以聯繫誰？答：如果承租的單位需要任何維修，請自行聯絡工人前往維修，也歡迎來電管理公司詢問推薦的工人資訊。如果是公共區域需要維修，請跟管理公司聯絡。

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STC 租戶商家須知

STC TENANT 101

Investment Consultation Management STC Center As you are an important member of the community, you are STC Leasing important to us. We hope to share our news and updates with you. STC, also known as "Sung Tien Collaboration", aims to bring Residential Loan Commercial Loan people together in synergistic ways so that the whole is much (866) STC - 4006 more than the sum of its parts. Dear Amy,

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Old Wilshire Grand Now Completely Demolished, New 71-Story Tower Breaking Ground Soon 舊建築拆除完成，洛杉磯市71層新塔樓破土動工在即

Café 」於本月十八日在工業市四季廣場

起來加入嘗鮮的行列吧！

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910 - 3,510 SF $1.50 /SF/Month 3 Space 16,746 SF GLA Strip Center

Montclair.

廁所主題餐廳「Magic Restroom

現廁所元素的有趣用餐體驗，趕快帶著你的好奇心一

STC Past Events Please Look Here STC 過去的活動

Market Circle

this intriguing restroom themed restaurant has already attracted many curious customers as well as the media within the ﬁrst few days of its soft opening. So come quickly and satiate your curiosity as well as your appetite

二樓隆重開幕。從餐具造型到用餐空間都完整呈

Self-Storage Has Staying Power in CRE

Push for Light Rail Extension Azusa 到 Montclair 兩個城市間將增建輕軌 Metro Gold Line Foothill Extension Construction Authority hosts a pre-proposal conference to push for a light rail extension from Azusa to

STC 新房客進駐

The long-awaited “Magic Restroom Cafe” will be having its grand opening on October 18, 2013 at Seasons Place! Located on the second ﬂoor,

www.facebook.com/MagicRestroomCafe

Irvine Passes Orange County Great Park Plan 爾灣市通過橘縣公園建造計劃，附近伴隨千餘住房建造項目 Irvine City Council voted 3-2 in favor of a plan to allow developer FivePoint Communities to build out the Orange County Great Park, plus thousands of new homes nearby. FivePoint is expected to build an 18-hole golf course, multiple other sports facilities, and a wildlife corridor. In exchange, Voice of OC noted that the developer received permission to build 4,606 new homes on newly re-zoned land, which some estimated could be worth about $1 billion to the company.

2013 Event Calendar 看2013活動日曆

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Featured Leasing Opportunities

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Downtown Los Angeles' $650 Million Grand Avenue Mixed-Use Development Will Be Designed By Frank Gehry 洛杉磯市中心將建價 6億5千萬的綜合體，集公寓、酒店、和商場於一身 According to a report by the Los Angeles Times, the new design would be built in a single phase between 2015 and 2019 and will include two towers, one of which will hold as many as 450 residential units, most of which will be apartments, and 20 percent of those would be reserved for affordable housing. The other tower would be shorter, holding a 300-room hotel. Those towers would anchor a set of mixed shops and restaurants around a plaza open to Grand Avenue.

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