Organisational Resilience Where are we now and where to next?
Where are we now • Defining resilience… • Context: confined to organisations • “the capacity of an organisation to plan for and adapt to change or disruption, through anticipation, protection, responsive capacity and recoverability”.
Global views • Institutes – UK: UCL Institute for Security & Resilience Studies; The Centre for International Security and Resilience (CISR) – Australia: Canterbury University Resilient Organisations – US: Community and Regional Resilience Insititute; Western Washington University Resilience Institute • Standards – UK: ISO 22301, BSI, 2011, RM ISO 2009 – Australia: National Security Science and Innovation Strategy document – US: ANSI/ASIS SPC.1-2009, ANSOR (“American National Standard, Organizational Resilience: Security, Preparedness, And Continuity Management Systems”)- also adopted in the Netherlands
Global views- research • Australia • Recent study: CEO perspectives of organisational resilience • Some interesting findings: – Short term resilience = ability to change and adapt – Long term resilience = ability to shape the environment – 90% of CEO’s were “changers and reactors”. – 10% were “shapers” – Shapers more concerned with culture & innovation – Common understanding of the “pieces” of resilience, but NOT of how to assemble all the bits
CEO perspectives of key source of resilience • Key source of resilience = culture & trust – 1) engineered culture – 2) emergent culture
CEO’s perspective on key stakeholders
UK: BCI Subgroup • BCI Subgroup Paper • Aim: to answer the main research question: “What is organisational resilience and how can we map it’s contributing disciplines?” • Objectives – to discuss whether there is value to mapping organisational resilience, – to discover which model is most effective • Follow-up Survey: reactions to the paper
Characteristics of Organisational Resilience
Capabilities of a resilient organisation
Core disciplines that support organisational resilience
Model 1
Model 2
Model 3
Is there value to mapping resilience? •Measurement & assessment metrics •Identifying overlap across disciplines & Integration of management systems •Guidance/standards
Where to next? • 1) Are there more/other characteristics of resilience? • 2) Are there more/other resilience capabilities? • 3) Are there more/other disciplines that contribute to organisational resilience? • 4)Can organisational resilience as a concept offer any value to an organisation for internal development and management? Does it the understanding of this concept strengthen the organisation?