ACA Password Reset

St.LouisCountyCitizenAccessforPermits Password Reset Procedure

Ifyouneedanewpassword,pleaseusethislinkhttps://aca.stlouisco.com/citizenaccess/ Youwillbeableto resetyourpassword,usingthebelowprocedure.

1. Usethe“I'veforgottenmypassword”- 1.,featureandprovidetheaccountholder’semailaddress.A resetpasswordwillarriveshortlytotheaccountholder’semailaddress Seebelowscreenshots-

2. Pleaseenteryoursystemgenerated‘resetpassword’,intheLOGINsectionasshownbelow– 2. Hit‘Submit’ .

b.

St.LouisCountyCitizenAccessforPermits Password Reset Procedure

3. Itwillthenredirect youtothescreenwhereyoucanprovideyourownnewpasswordasshown below-

 Entertheresetpasswordthatyoureceivedintheemailinthe‘OldPassword’- 1.

 Enteryournewpasswordin 2.and 3

 Hit‘Submit’. Yournewpasswordshouldnowberesetsuccessfully.

Ifyouhaveanyfurtherquestions,pleasedonothesitatetocontactusataccelaadmin@stlouisco.com Thankyou.