How to Create a Building Permit in ACA

Accela – Citizen’s Access Permit Portal

Login to Accela

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Click the Construction Permits tab

• Click on

Create a Permit

Before you can continue, you must accept the General Disclaimer by checking the box. Then Continue Application

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If you have a license connected to your account, click on the blue arrow and select it from this dropdown-menu. If you do not have a license, you will select None Applicable.

• Continue Application

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• Select a record type. Click the arrow next to Building Residential, Building Commercial or Building Multifamily

It is extremely important that you choose the appropriate record type for your specific project at this point. Our staff cannot change this if a mistake is made, and you will be asked to reapply if it’s incorrect.

• Some Helpful Hints for Choosing the Correct Record Type –

• Existing Building – this would include projects such as – interior remodels/finishes, interior home repairs/remodeling, roof replacements, etc.

• Non-Habitable – this would include projects such as – decks, retaining walls, swimming pools, garages, car ports, patio covers, etc.

• New Building – this record type is used for brand new construction only

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Once you have determined the appropriate record type for your project, select it from the list and Continue Application

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Here you are going to search for the address of your project. Enter the “Street Number” and “Street Name” only.

• Do not enter information into any of the other fields for your best chance at returning results. Less is more in this search.

• Click Search to view your results

Helpful Tip!

Use the % as a wildcard to help your search if you are unsure of the spelling or how many words are in the street name

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When you click “Search” in the address section, the Parcel and Owner information will automatically populate or you.

In the “Owner” section, the Tenant and Contact # fields are required and must be completed

Click Continue Application

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If you receive an error message at this stage, read it and address it if needed. Most of the time, this will not stop you from continuing with your permit application.

• If you selected your license at the beginning of your application, it will show up here. If you did not, no action is needed at this step.

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**Please DO NOT search for and add sub-contractor or other contractor licenses to your permit. They will be deleted when processed** • Click Continue Application

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Applicant contact information is required.

• Click “Select from Account”

• Whatever contact you choose from the list that displays will be the main email and telephone contact for all permit activity through the review process

• If you want to add additional contacts to this application, you can do that here

• Click Continue Application

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• Enter all

required Additional Information as it pertains to your specific job, or portion of the job, on this screen

Complete all required Custom Fields and any other applicable fields on this page.

• For Integrated Building Permit applications (residential & multifamily only), please select and/or deselect the disciplines included in the project here

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• Enter a brief description of work in this space (ex. – kitchen remodel, interior tenant finish, new singlefamily home, etc.)

• You may also include additional information you would like the Permit Processor to see in this space (ex. – other permit numbers that are connected to the project, suite numbers or address discrepancy information, etc.

• Click Continue Application