CLIMATE COMFORT

Trust Freedom Air Repair to Keep You Cool This Summer

By Amy Morgan

Last month’s ice storm is just a distant memory, and that means temperatures are about to heat up. May 2022 was one of the hottest on record. You don’t want to turn on your air conditioner that first warm day and realize your house is not getting cooler! Take steps before a problem arises. Call Albert Borrego at Freedom Air Repair for a low-cost tune-up of your air conditioning unit to prevent an outage before 90-degree temperatures arrive.

Albert started Freedom Air Repair two years ago, braving pandemic shutdowns to go out on his own after 20 years working in the industry. He leveraged his relationships with technicians, installers and service personnel to make the transition to his own business almost seamless. Albert even enlisted his wife of 14 years, Liz, to serve as his dispatcher — convenient as she’s the one who directs service calls — and especially those that happen after hours and on weekends. Freedom Air Repair is available 24/7 for emergencies. (And as we all are uncomfortably aware – HVAC malfunctions often occur at the most inconvenient times.) Phone calls transfer right to the Borregos’ personal phone lines, so they can mobilize a response immediately. “If you call today, we will come today,” Albert said.

Freedom Air Repair’s trained technicians will accurately diagnose and repair problems, including adding Puron 410a (a newer version of Freon) if that’s what’s needed. Albert has a soft heart for veterans, disabled or elderly customers, often providing discounts or waiving fees depending on their financial circumstances.

“We always do what’s right,” Albert said. “We are about helping the customer out as a person, and we treat everybody like family.” When one of Freedom Air Repair’s four technicians responds to a service call, he’ll take time to explain the problem in easily understandable terms and provide options how to approach a repair or replacement that fits the customer’s budget.

When starting Freedom Air Repair, Albert built upon his years working with RUUD to qualify as an authorized RUUD Pro Dealer. He’ll negotiate best pricing and on-time delivery with the company if he determines the customer would be better served by replacing an outdated, inefficient model with a new unit.

“RUUD is available to me 24/7, and they always go above and beyond to take care of me and my customers. I can fix Lennox, Trane, Carrier, but when I replace, I replace with RUUD,” he said.

Customers often chose to purchase a new HVAC system to reap the benefits of greater energy efficiency and lower utility costs. Albert recalls a customer who opted to replace a unit that was several decades old. Not only was the new model more efficient and up to code, the woman told him her electric bill decreased by 30%. Freedom Air Repair makes sure they remove, discard and install everything properly following the state’s EPA requirements from the outset, saving customers expensive revisions later. They warranty their workmanship and offer a 100% customer satisfaction guarantee. Albert understands costs are always a concern, which is why he’s worked out a way to help customers finance their units with 0% interest for four years.

Understandably, we all want to be comfortable with the people we invite into our homes. Freedom Air Repair employees are all bonded, licensed, insured, and pass regular drug tests, so you can feel confident about their competence and safety.

In just a short time in business Freedom Air Repair has earned 5-star reviews on Google, and Yelp and has been Screened & Approved and Top Rated on Home Advisor. The family owned and operated business prides themselves on their customer service, Albert added. The Borregos also contribute to their community. Albert’s sister and brother-inlaw are both members of the San Antonio Police Department, serving as a detective and on the SWAT team respectively. Albert and Liz donate to support law enforcement in their honor as well as sponsor relatives’ Little League teams.