Islamic Banking and Finance by Storm-7 Consulting

Islamic Banking and Finance In-House Training Courses

2017 â&#x20AC;&#x201C; 2018

ABOUT THE TRAINING COURSE This unique and highly comprehensive modular training course covers a broad range of Islamic Banking and Finance regulatory, risk, compliance and technology issues affecting the industry today. Firms can choose from a range of fifteen modules which allows them to tailor the training course to their specific operational requirements. Each training day can accommodate four modules. Firms can ensure that attendees will be instructed on an array of risks affecting Islamic Banking and Finance practices and products, on developing integrated risk management frameworks, and on developing Islamic Banking and Finance Total Quality Management frameworks. The training modules cover the latest legal, regulatory, and Shari’ah compliance, risk, technology, and quality trends affecting the global Islamic Banking and Finance industry today. TRAINING COURSE SUITABLE FOR • Auditors • Banking and Finance Personnel • Board Directors • Chief Compliance Officers • Chief Executive Officers • Chief Financial Officers • Compliance Officers • General Legal Counsel • General Managers • Investment Fund Managers • Islamic Banking and Finance Professionals • Risk Management Officers • Risk Management Professionals • Sukuk Issuers

ENQUIRIES AND BOOKINGS UK + 44(0)20 7846 0076 client.services@storm-7.com www.storm-7.com

TRAINING MODULES MODULE 1: Islamic Finance National and International Regulatory Frameworks • National regulatory frameworks (UK Financial Conduct Authority; Dubai Financial Services Authority; Securities Commission Malaysia). • International governance frameworks (Islamic Financial Services Board; the IMF; BIS Basel Committee). • Shari’ah Supervisory Boards and Supervisory Councils. • Islamic Finance regulatory convergence and standardisation. MODULE 2: Risk Management Practices for Islamic Financial Institutions • Credit, Market, Operational, and Liquidity Risks in Islamic Finance. • Risk management issues in Islamic Financial Contracts and Early Warning Sign (EWS) Systems. • Developing an Integrated Risk Management and Shari’ah Audit Framework. • Risk Regulation in Islamic Financial Institutions (Basel II, III). MODULE 3: Legal and Shari’ah Compliance • • • • •

The law and regulation of Islamic Finance in the United Kingdom. Developing a robust Shari’ah Compliance Framework. Effectively addressing Shari’ah Non-Compliance Risk. Shari’ah Governance Practices in Islamic Financial Institutions. Compliance challenges to the global development of the Islamic Finance industry.

MODULE 4: Contemporary and Future Developments in Islamic Finance • Globally Strengthening the Islamic Finance Industry. • Islamic Finance Structural Adjustments (Participatory, Non-Participatory Financing). • Islamic Microfinance Financial Instruments, Models, and Practices. • Islamic Finance and Behavioural Economics. MODULE 5: Islamic Banking and Finance Markets and Technology • Strategies for the development of Islamic Capital Markets. • The global development of Islamic Finance Exchange-Traded products and the Islamic Inter-Bank Market. • Capitalising on growth opportunities in new Takaful emerging markets (India, Morocco, Namibia, South Africa, Tanzania, Turkey). • Islamic Finance Markets, Technology and Innovation. MODULE 6: Islamic Funds Markets Update • Structuring Islamic compliant Equity Funds; Commodity Funds; Ijarah Funds; Murabaha Funds; and Mixed Funds. • Shari’ah compliance screening of Islamic funds. • Islamic funds investor and investment risk profiling (aggressive funds, capital gains funds, regular income funds, balanced funds). • Evaluating the capacity and attractiveness of emerging Islamic Finance funds markets (Australia, Europe, China).

MODULE 7: Islamic Sukuk Markets Update • Global Sukuk markets trends and findings. • Evaluating Sukuk markets (Dubai; Hong Kong; Indonesia; Malaysia; Singapore; South Africa; the United Kingdom). • Sukuk Sovereign and Corporate Issuers. • Sukuk collateralization and liquidity management. • Standardising Sukuk documentation. MODULE 8: Derivatives and Islamic Finance Update • Alternatives to conventional derivatives (Arbun’; Al-shart; Salam; Istijar; Istisna). • Analysing how to structure Murabaha-based cross-currency swaps; Murabaha-based profit rate swaps; Islamic Forwards; and Islamic Finance futures and options. • Analysing the ISDA/IIFM Tahawwut (Hedging) Master Agreement framework and legal enforceability. • Islamic hedging and credit support agreements. MODULE 9: Quality Management in the Islamic Banking and Finance Industry • A Review of Total Quality Management (TQM), service quality (customer service, banking service, online service), quality evaluation (return on asset, return on deposits, return on equity, liquidity performance, total loans to total deposits ratio, total deposits to total assets ratio). • A Review of the application of Shari’ah rules, Shari’ah structuring and marketing of products and the impact on quality of earnings. • A Review of the correlation between employee customer service Shari’ah knowledge and competence and customer service quality in the Islamic Banking and Finance industry. • A Review of Service Quality Issues in the Islamic Banking and Finance Industry (financial incentives, centralization levels, culture, leadership, empowerment).

MODULE 10: Implementing Islamic Quality Management System MS1900 • An Overview of Shariah-based Quality Management Systems – Requirements (management responsibility, resource management, product realisation and measurement, analysis and improvement). • MS1900 implementation process (gap analysis, quality system, quality policy, personnel, management team and leadership, documentation, system elements), MS1900 Shari’ah elements, and MS1900 principles. • Shari’ah requirements, quality management practices, and value-based management. • Internal audits, performance reviews, system evaluation, monitoring and improvement. MODULE 11: Implementing an Integrated Islamic Total Quality Management, Creativity and Innovation Framework • An Overview of Total Quality Management (TQM) Systems, Creativity, and Innovation within the Islamic Banking and Finance industry. • A Review of the link between Innovation (speed, magnitude), Performance, Knowledge-Based Competition, and Customer Capital (penetration, width of coverage, loyalty). • A Review of Innovation-Based-Value-Adding Activities in the Islamic Banking and Finance industry. • Implementing an Integrated Islamic TQM, Creativity and Innovation Framework (leadership, the role of the Shari’ah Advisory Board, communication, training and innovation, trust-based environments). MODULE 12: Emotional Intelligence Training on Services Qualities in Islamic Banking – PART I • An Overview of the concept of Emotional Intelligence (EI), the ‘Ability Model’, the ‘Mixed Model’, the ‘Competency Model, and EI Variables (Reliability, Responsiveness, Assurance, Empathy). • The effectiveness of EI training and development, and the applicability of EI to the service context. • Training in interpersonal skills in order to improve the quality of service interactions and service quality. • A Review of the literature on the success of EI training and development programmes in the workplace.

MODULE 13: Emotional Intelligence Training on Services Qualities in Islamic Banking – PART II • Designing, creating and running EI Training Programmes (EIT Programmes) for Islamic banking and financial services employees. • The exploration phase prior to implementing EIT Programmes (observation of service provider activities, manager interviews, review of training policies, customer information collection, selection of trainees and evaluation of EI). • Designing and implementing the EIT Programme (logistical details, teaching strategies, session design, choice of EI Trainers). • Post-EIT Programme Review and Evaluation (assessment of EI competencies, Emotional Competency Inventory, designing and executing Customer Services Quality Questionnaires). MODULE 14: Islamic Finance Technology and Innovation • The use of technology solutions to address Islamic Finance challenges (product penetration, risk management, operational costs, product quality, service quality) and opportunities (streamlined Shari’ah compliance, multichannel, multi-country solutions, branch automation). • A Review of Financial Technology (FinTech) developments (FinTech investment platforms, commodity trading platforms, customer analytics, social media, technological advancements). • Islamic Finance technologies and Shari’ah compliance, controlled costs, wealth management, and advanced Shari’ah risk management. • A Review of Islamic Finance technology solutions (ITS ETHIX, Silverlake Axis, IslamicSuite). MODULE 15: Artificial Intelligence and Islamic Banking and Finance • A Review of technological and business factors driving Artificial Intelligence (AI) adoption. • Identifying disruptive Artificial Intelligence (AI) opportunities (increased customer choice, convenience and reach, predictive analytics recommendations and cross-selling, precise customer segmentation, personalised services based on Islamic cultural needs and values). • AI data and analytics applications in the Islamic Banking and Finance industry (fraud detection and prevention, credit scoring, sales and marketing). • The application of AI in the overall customer services and products experience (speech recognition, AI authentication of transactions, AI virtual assistants, robotic process automation).

The unprecedented growth of Islamic banking and finance operations around the world has created a huge demand for expert guidance in the latest Islamic banking and finance regulatory and risk management practices and technologies.