GENERAL MANAGER’S LOG 55
General Manager’s Log
I
by: Rhett J. Robicheaux, CCM
can’t believe summer is just around the corner, we have blown through our Regatta and busy season so rapidly. With all the unprecedented times we have faced over the last few years time sure hasn’t stood still. I am now in my 10th month and encouraged with the changes that have been made in such a short time, and I am really looking forward to what the future holds. I want to congratulate the Membership Committee and Corey Hall, our Director of Member Relations, for the incredible work that was put in with the influx of new members over the last several months. We live in a different time today than we did a year ago, and with that, there are different needs as well. We just approved and invited to this great Club over 100 new members since March. This is a big number, and we are seeing tremendous usage from these new members and welcome them all. Reservations – Please try and honor the location where you have made a reservation, and if you decide to dine in another outlet of the Club, please notify your original reservation location. If you are unable to keep your reservation, please contact us as soon as possible. It will permit us to offer a greater choice of time and size of party to your fellow members. A fee of $10.00/pp will be assessed for "no shows" which will compensate the staff that was assigned to your table reservation. Parking Garage - Membership privilege regarding the parking garage states the following: “Parking Garage is available for members and their guest only when using the Club facilities. Any member found to be abusing these rules and privileges will be warned in writing by management and is subject to discipline by the Board of Directors.” For complete hours of operation and current policies, please refer to the ‘Parking Policy & Parking Decals document posted online www.spyc.org under ‘Member Central – Club Information'. I recently had the privilege to attend the ICOYC conference in New Orleans at the Southern Yacht Club. ICOYC
“International Council of Yacht Clubs”, which is a group of Leading International and American Yacht Clubs, working together and sharing experiences. Their objectives are – the development and encouragement of fellowship and interactivity among Member Yacht Clubs – the discussion of topics of mutual interest to Member Yacht Clubs – the delivery of increased benefits to members of ICOYC Member Yacht Clubs. What sets this group apart from other organizations like CMAA “Club Manager Association of America” and the FCYC “Florida Council of Yacht Clubs” is that these are all historic clubs with historic sailing heritages across the world. The most gratifying aspect of the conference to me was the interaction between managers like myself and the delegates from all these Clubs acting as one. Our application is in for membership, and I look forward to SPYC becoming a member of ICOYC and hosting a conference here at our Club. Strategic Plan and Master Plan – The month of May will be a big month of planning and rolling plans out. The Strategic Plan will be rolled out to the membership by the end of May via email with a true roll out and update of the Master Plan at our Annual Meeting in October. We will also be conducting our first kick-off meeting for our Master Plan in late May. This is a big deal and one of the biggest undertakings the Club has taken on in some time. With the influx of new members and the usage habits we’ve been experiencing it’s time for this historic Club to look itself in the mirror and see what it can truly be in the years ahead. To better deliver the exceptional member delight that is needed in today’s competitive market. In closing, hurricane season is just around the corner so please go through your hurricane plan and be prepared well in advance. I look forward to seeing everyone in the coming months as I make my way around our various facilities.
Cheers
Rhett J. Robicheaux, CCM General Manager, COO
SMOOTH SAILING | MAY/JUNE 2022
