Defense
The Magazine of Military Housing, Lodging & Lifestyles
communities NOVEMBER/DECEMBER 2010
www.phma.com
PHMA 2010 on Facebook and Twitter winners scholarship Page 6
Bed bug PDS XX detection strategies Page 52 Page 24
Also Inside: Privatization PDS XXIII Services Updates Sneak Page 25 Preview Page 38
Brushing Up on
Maintenance Strategies Tips for worker safety, pest control, and more
CONTENTS 14
odern Homes, M Convenient Living The Rising View community at Offutt AFB, Nebraska, offers residents premium amenities. By Susan Jindra
16
ilitary Travelers M Get an Upgrade The Army’s first brand-name hotel, a Holiday Inn Express, has opened at Fort Polk, Louisiana. By Ivan Bolden
18
In an effort to be more sustainable, the Army Corps of Engineers installed geothermal systems at Fort Drum, New York. By Chris Gardner
8
SERVICES SNEAK PREVIEW: 38 PDS XXIII Planning
FEATURES 8 In Command Again
The historic Cape Henry House at Fort Story, Virginia, has been restored to ensure it can serve as the post commander’s home. By Dianne Borges
12 Senior Leaders Quarters Construction of leased quarters begins at USAG Humphreys, Korea, with private sector funding By John Burtch
igging Deep for D Green Energy
20
24
Housing That Helps A new facility at Fort Drum, New York, bolsters the Warrior in Transition unit. By Chris Gardner
Education and Eradication Detecting bed bugs before they are a problem is a crucial part of avoiding infestations. By Jeffrey White and Calvin Allen
Defense
The Magazine of Military Housing, Lodging & Lifestyles
November | December 2010 u Volume 21, Number 6 u www.phma.com
communities A Publication of the Professional Housing Management Association
DEPARTMENTS 4 President’s Message
28
eeping Web Builders K at Bay Take note of these five maintenance strategies to prevent spiders from dwelling in your homes and buildings. By Stoy A. Hedges
31
nsuring Maintenance E Worker Safety Simple, easy-to-follow tips can keep technicians safe and injuryfree. By Paul Rhodes
34
reen Grant Supports G Veteran Training Government funds will help support and develop sustainable strategies and educational programs.
44
n PHMA President Del Eulberg discusses learning critical leadership skills and expanding your skill set.
6 Association News n PHMA announces its 2010 collegiate scholarship winners.
51 Military Marketplace n Check out this go-to resource to find companies that provide products and services to the military housing and lodging industry.
53 PHMA Corporate Sustaining Members
54 Advertising Index
Defense Communities 2010-2011 Buyer’s Guide Here is your annual go-to resource for product and service providers serving military housing and lodging. Check out the digital edition at PHMA.com!
Please send your articles for Defense Communities to Birgitt Seymour at phmadefensecommunities@earthlink.net. NEXT EDITORIAL DEADLINE: March/April: February 18 May/June: March 18
ABOUT THE COVER This issue of Defense Communities looks at maintenance strategies for military housing and lodging. See page 31 for more about maintenance safety.
Publisher Editor Interim Managing Editor Editorial/Production Asst. Art Director
Debra J. Stratton Birgitt Seymour Sally Zakariya Teresa Tobat Janelle Welch
Publishing Offices Stratton Publishing & Marketing Inc. 5285 Shawnee Road, Suite 510 Alexandria, VA 22312-2334 703/914-9200; fax 703/914-6777 defcom@strattonpublishing.com Advertising Sales Manager Alison Bashian Stratton Publishing & Marketing Inc. 800/335-7500; fax 440/232-0398 alisonb@strattonpublishing.com Editorial Office 544 Windspirit Circle, Prescott, AZ 86303 928/771-9826 phmadefensecommunities@earthlink.net PHMA Office 154 Fort Evans Road, NE, Leesburg, VA 20176 703/771-1888; fax 703/771-0299 phmaoffice@earthlink.net www.phma.com Executive Director Jon R. Moore Defense Communities (ISSN #1088-9000 USPS #004-502) is published bimonthly by Stratton Publishing & Marketing Inc., 5285 Shawnee Road, Suite 510, Alexandria, VA 22312-2334, for the Professional Housing Management Association, 154 Fort Evans Road, NE, Leesburg, VA 20176. PHMA members receive this publication at the annual subscription rate of $30. Nonmembers’ annual subscription rate is $100. Send sub scription requests to Defense Communities at PHMA. Periodi cals postage paid at Leesburg, VA, and additional mailing offices. Defense Communities, ©2010, Professional Housing Management Association. All rights reserved. All contents of this publication are protected by copyright; however, they may be reproduced in whole or in part with prior approval of the publisher. Prior to photocopying items for educational classroom, internal, or personal use, or to request rights to republish an article, please request reprint permission from Editor, Defense Communities, phmadefensecommunities@ earthlink.net. Unless otherwise stated, articles and editorials express the views of their authors and not necessarily those of PHMA, the editors, or the publisher. Announcements and adver tisements in this publication for products and services do not imply the endorsement of PHMA or any of its members or staff. Postmaster: Send subscription/address changes to: Defense Communities, 154 Fort Evans Road, NE, Leesburg, VA 20176 or e-mail: phmaoffice@earthlink.net.
Defense Communities magazine is designed to keep those who operate and manage the whole spectrum of military housing and facilities maintenance informed on the industry’s latest technology, products, and services. It provides a forum for members to share lessons learned, news and events, and training opportunities and updates.
| FEA T U R E |
Ensuring Maintenance Worker Safety Three simple tips help technicians avoid on-the-job injuries By Paul Rhodes
T
he volume of safety information that a maintenance technician must have is huge. After all, maintenance technicians have an extremely dangerous job. They may have to handle hazardous elements such as chemicals, electricity, or the goop left over in a resident’s sink. They frequently must move heavy objects such as a refrigerator from one third-floor apartment to another. And many times they have to act quickly to complete all of these tasks in time for a move-in. Learning maintenance safety often comes from the proverbial trial-by-error method. However, to help avoid dangerous errors, here are three important safety suggestions.
1. Establish emergency communications With their varying daily tasks, maintenance technicians often are unaware of what is happening elsewhere in the community. Conversely, other staff members often are unaware of what might be happening to the technicians, who must regularly handle duties that can cause injury or even death. To ensure their safety, maintenance technicians should have some idea of where others are if they need assistance, and other staff
members should know where the technicians are in case they go missing. At one community, staff members are encouraged to make an announcement over the radio if they need others to be aware of a potentially dangerous situation. For example, maintenance technicians who are going to be conducting electrical work will announce that they are “code one in Number 402.” By announcing this on the radio, the maintenance supervisor knows that a member of his staff will be in unit 402 performing potentially dangerous electrical work, and that if the supervisor does not hear from that technician in the near future, it would be wise to check on him or her.
that they wear when cutting keys on the key machine, the rubber gloves they use when changing a resident’s toilet seat, or the dust masks they use when they blow the breezeways clean. It’s the thick plastic that covers a pair of lineman’s pliers and separates the technician from a live circuit, or the volt sensor pen that helps to determine whether they flipped the wrong breaker.
In any case, insulation is important because it separates and protects technicians from dangerous conditions. n Paul Rhodes, CAMT, has worked as an Apartment Maintenance Supervisor for several communities in the Atlanta area. Currently, he is a Lead Customer Training Instructor for HD Supply. Reach him at Paul.Rhodes@hdsupply.com.
R E G I S T E R O N L I N E T O D AY !
2. Determine safe alternatives At a seminar on swimming pool operations, a chemist discussed dangerous chemicals. She disclosed that the most dangerous chemical is not found in the pool pump room. Instead, it is under the residents’ sinks and on the shelves in the community’s maintenance shops: drain cleaner. Although drain cleaner is the only way to get a drain unclogged in some cases, maintenance technicians should start with an alternative that is less dangerous to them and to the environment. Often, a technician can free a garbage disposal that is clogged with rice or potatoes with the proper use of a plunger. In such a case, put the plunger in the sink and carefully release the air trapped in the water from under the plunger’s bell. Using a pulling motion, with one hand on the bell holding it to the sink, bring the handle toward you. This may dislodge the obstruction. Technicians also can use this procedure in the vanity sink and tub, as long as they block the overflow. A pipe snake or the sink stopper itself may also be used to unclog numerous problems. Avoiding drain cleaner is just one example of how a maintenance technician can complete a repair using a safer alternative.
CONNECTING WITH TODAY’S CUSTOMERS PROFESSIONAL DEVELOPMENT SEMINAR XXIII
SEE YOU AT PDS NEW ORLEANS
17–21 JANUARY 2011
3. Utilize protective layers For a maintenance technician, “insulation” can be anything that protects him or her from harmful elements. It might be the safety glasses or goggles
LEARN MORE TODAY
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WWW.PHMA.COM
DEFENSE COMMUNITIES 2010–2011
Buyer’s Guide Designates companies that offer eco-friendly/green products and services. Amenities/Resident Products
A-1 Textiles & Hospitality Products
P.O. Box 5259 Chatsworth, CA 91313 800/351-1819 ext. 4 (Ph); 800/453-0952 (Fax) E-mail: GSAcontract@a1textiles.com Web site: www.a1textiles.com GSA Linen Experts GS-07F-0136V
30 years in the linen business—GSA contract—woman-owned; six ship points nationwide; complete line of Golden Mills linen; ready to ship—A-1 can cover all of your linen needs. Towels, sheets, blankets, mattress pads, and more. Check us out on GSA or call direct for special price quotes on large amounts appliances/appliance parts
Absocold Corporation
P.O. Box 1545 Richmond, IN 47375-1545 866/227-6265 (Ph); 614/885-0006 (Fax) E-mail: absocold@absocold.com Web site: www.absocold.com JTim McCullum, VP Sales & Operations GS-21F-0087H, Expires 06/29/2013, Small Business
Absocold Corporation is “The One-Stop Solution” for Compact & Major Appliances. Absocold offers a large selection of compact refrigerators plus our popular COOK ‘N COOL® microwave/refrigeratorfreezer combination appliances. In addition, Absocold offers quality WHIRLPOOL®, GE®, FRIGIDAIRE®, and HOTPOINT® major appliances including numerous Energy Star® Qualified selections.
Capitol Supply, Inc.
1000 Sawgrass Corporate Parkway, Suite 452 Sunrise, FL 33323 888/485-5001 or 954/485-5000 (Ph) 954/485-0407 (Fax) E-mail: sales@capitolsupply.com Web site: www.capitolsupply.com David Ostan, Director of National Accounts GS-21F-0001K, GS-06F-0070R, GS-27F-0028P
Capitol Supply’s got that! With over 1 million
2 Defense Communities
items ready to ship, Capitol Supply has a huge selection of major appliances like refrigerators, freezers, microwaves, washers, dryers, and more from names like Whirlpool, Amana, General Electric, and KitchenAid. Plus, we feature Karcher commercial-grade cleaning equipment and small electrics such as flat-screen TVs and alarm clocks. Capitol Supply is the first and last place you need to look.
Pioneering Technology Corp.
Intirion Corporation
The Safe-T-element® cooking system is engineered to help prevent stovetop cooking fires (the #1 cause of household fires in the U.S.) and reduce the amount of electricity required to cook. Safe-T-sensor™ (New!) was created to substantially reduce fire alarm activations caused by microwave ovens by interrupting power to the microwave at the first sign of smoke.
10 Walpole Park South Walpole, MA 02081 800/637-7567 ext. 2121 or 508/660-9200 ext. 2121 (Ph); 866/440-4568 (Fax) lbrouillard@microfridge.com www.microfridge.com Lianne Brouillard, Government Contracts Administrator GS-21F-0091H
MicroFridge/Intirion is the leading provider of amenities to military and government communities. Proudly serving this marketplace since 1989, we manufacture MicroFridge combination appliances and distribute Maytag commercial laundry equipment and residential appliances. Products are available through MicroFridge/ Intirion via General Services Administration and Air Force Non-Appropriated Funds schedules.
Kenyon International, Inc.
P.O. Box 925 Clinton, CT 06413 860/664-4906 (Ph); 860/664-4907 (Fax) sowens@kenyonappliances.com www.kenyonappliances.com Suzanne Owens, VP, Sales & Marketing GS-21F-0091H, held by Intirion Corporation
Kenyon International, VOSB & domestic manufacturer of 1- & 2-burner ceramic electric cook tops, 120-208V or 240V AC UL, hot & on indicator lights, heat-limiting cooking surface protectors. ADA-compliant. New 1-burner Lite-Touch waterproof outdoor cook top & All Seasons Electric Grill—built-in and portable models for outdoors and indoors, smokeless—all 120V UL w/GFI plug. Exclusive three-year warranty.
220 Britannia Road East Mississauga, ON L4Z 1S6 800/433-6026 or 905/712-2061 ext. 230 (Ph) 905/712-3833 (Fax) lcomber@pioneeringtech.com www.pioneeringtech.com Laird Comber, VP Sales
Architectural Services
American Direct Procurement 11000 Lakeview Avenue Lenexa, KS 66219 800/593-5310 or 913/677-5588 (Ph) 913/677-5416 (Fax) byronw@americandirectco.com www.americandirectco.com Byron Whetstone, President
Single-source intermediary for products in CSI specification divisions 6, 8, 9, 10, and 12. Specializing in military family housing, new construction, and renovation, including barracks and commercial construction. Bachelor & Transient Housing Software
BarTracks
2892 Collier Avenue San Diego, CA 92116 619/282-3211 (Ph); 619/282-0108 (Fax) jnevelow@bartracks.com www.bartracks.com Jacklyn Nevelow, Managing Partner GS-07-0830N
BarTracks™ makes inventory and audits easy! Uses barcodes, Palm®-sized scanners, and PCs to track and manage furniture and equipment. Uses existing PC skills. Handles APF & NAF Funding Type, Condition, Cost, Depreciation, Location, Date Last Seen, Assets Not Seen Since... and more. Easy, complete reporting. We set up system for you!
Bar Code Asset Tracking
The Swan Corporation BarTracks
2892 Collier Avenue San Diego, CA 92116 619/282-3211 (Ph); 619/282-0108 (Fax) jnevelow@bartracks.com www.bartracks.com Jacklyn Nevelow, Managing Partner GS-07-0830N
BarTracks™ makes inventory and audits easy! Uses barcodes, Palm®-sized scanners, and PCs to track and manage furniture and equipment. Uses existing PC skills. Handles APF & NAF Funding Type, Condition, Cost, Depreciation, Location, Date Last Seen, Assets Not Seen Since... and more. Easy, complete reporting. We set up system for you!
515 Olive Street, Suite 1800 St. Louis, MO 63101 800/325-7008 (Ph); 314/231-8165 (Fax) infomail@swanstone.com www.swanstone.com Robbin Mabery
The Swan Corporation is a leader in the development, manufacturing, and marketing of high-performance surfacing materials and products for the bath and kitchen. The Swanstone brand is the recognized mark of enduring products that will withstand the rigorous demands of residential and commercial baths while maintaining a beautiful finish. Swan is headquartered in St. Louis, and its products are sold throughout the world. Building Products
Bath/Kitchen Products
Absocold Corporation
P.O. Box 1545 Richmond, IN 47375-1545 800/843-3714 or 765/935-7501 (Ph) 765/935-3450 (Fax) absocold@absocold.com www.absocold.com Tim McCullum, VP Sales & Operations GS-21F-0087H, Expires 06/29/2013, Small Business
Absocold Corporation is “The One-Stop Solution” for Compact & Major Appliances. Absocold offers a large selection of compact refrigerators plus our popular COOK ‘N COOL® microwave/ refrigerator-freezer combination appliances. In addition, Absocold offers quality WHIRLPOOL®, GE®, FRIGIDAIRE®, and HOTPOINT® major appliances including numerous Energy Star® Qualified selections.
Mincey Marble Manufacturing, Inc. 4321 Browns Bridge Road Gainesville, GA 30504 800/533-1806 or 770/532-0451 (Ph) 770/531-0935 (Fax) wdobbs@minceymarble.com www.minceymarble.com Woody Dobbs, Corporate Sales Manager
Mincey Marble is a leader in the design of tub/shower surrounds. Using cast marble, we manufacture surrounds that resemble tile or stone without the maintenance and sanitary issues associated with grout. We also offer shower bases, wainscoting, vanity tops, and window sills. Our products are manufactured 100 percent in the USA!
American Direct Procurement 11000 Lakeview Avenue Lenexa, KS 66219 800/593-5310 or 913/677-5588 (Ph) 913/677-5416 (Fax) byronw@americandirectco.com www.americandirectco.com Byron Whetstone, President
Single-source intermediary for products in CSI specification divisions 6, 8, 9, 10, and 12. Specializing in military family housing, new construction, and renovation, including barracks and commercial construction. Carpet & Flooring
ADM International, Inc.
5565 N. Elston Avenue Chicago, IL 60630-1314 773/774-2400 (Ph); 773/774-2099 (Fax) admchicago@admintl.com www.admintl.com Tom Chapman, President GS-27F-5079C
ADM International, Inc. has floor coverings for all environments, from high-use entryways to luxurious dining rooms. Our staff can help you select the right product for your needs.
Amtico International
66 Perimeter Center East, Suite 700 Atlanta, GA 30346 404/267-1948 (Ph); 404/267-4217 (Fax) national.accounts@amtico.com www.amtico.com Philip J. Hughes, Federal Govt./Military Accounts Manager GS-27F-0025L
Amtico International has designed, engineered, and manufactured the most innovative resilient flooring products in the world. The company builds on its core values of producing high-quality, durable,
and fashion-forward flooring by investing heavily in new product design and development. The company brands include Amtico, Stratica, Spacia, and Amtico Marine.
Continental Flooring Company 9319 N. 94th Way, Suite 1000 Scottsdale, AZ 85258 800/825-1221 or 480/949-8509 (Ph) 866/553-8892 (Fax) info@continentalflooring.com www.continentalflooring.com Richard Bickler, National Sales Manager GS-07F-0429J, GS-27F-0034R
For over 30 years, we have been government flooring specialists. We now extend our expertise in the ceiling systems category so we can cover you from floors to ceilings. Complete lines of resilient, ceramic, carpeting, floor mats, and ceiling systems are available on our GSA contracts or via open market. Complete installation services are offered on contract. Manufacturers represented on GSA include Armstrong (flooring, Soundsoak acoustical walls, and ceiling systems), Centiva, CFC Installation, Congoleum, Crossville, Flexco, DalTile, Notrax mats, RC Musson, Roppe, and Shaw Contract. Price. Selection. Service. Developers
Clark Realty Capital
4401 Wilson Boulevard, Suite 600 Arlington, VA 22203 703/294-4500 (Ph); 703/294-4650 (Fax) steph.amateis@clarkrealty.com www.clarkrealtycapital.com Cleve Johnson, Managing Director
Privately held, American-owned companies, Clark Realty Capital and affiliates finance, develop, construct, and manage award-winning communities across the nation. Clark’s military housing portfolio encompasses more than 34,000 homes valued at $4.9 billion—a testament to our ongoing commitment to improving quality of life for service members and their families. Development & Property Management
Clark Realty Management
4401 Wilson Boulevard, Suite 600 Arlington, VA 22203 703/294-4500 (Ph); 703/294-4650 (Fax) brian.peterson@clarkrealtymanagement.com www.clarkrealtymanagement.com Bruce Warren, President
Clark Realty Management leverages the industry’s most current technology and methods, delivering outstanding service to owners and residents. Managing over $3 billion of military housing assets, the firm’s extensive, successful track record of valueadded services and customized solutions spans the conceptual design phase through marketing, lease-up, maintenance, and asset management.
novEMBER | decemBER 2010 3
2010–2011
Buyer’s Guide
Draperies, Bedspreads, & Window Treatments
ADM International, Inc.
5565 N. Elston Avenue Chicago, IL 60630-1314 773/774-2400 (Ph); 773/774-2099 (Fax) admchicago@admintl.com www.admintl.com Tom Chapman, President GS-27F-5079C
ADM International, Inc. specializes in the fabrication of window treatments and bedspreads. We also offer design, measuring, and installation services.
Thomas W. Raftery, Inc.
1055 Broad Street Hartford, CT 06106 800/243-2887 or 860/278-9870 (Ph) 860/278-9873 (Fax) gary@twraftery.com www.twraftery.com Gary Rigoletti, CEO GS-03F-6019D
TWR is now in its 36th year as a GSA contractor and 48th year as a manufacturer of custom window treatments, bedspreads, and related products. TWR’s “straight-line” approach as a manufacturer selling direct to the end user enables TWR to provide superior quality and service at highly competitive prices. Electronics
ADM International, Inc.
5565 N. Elston Avenue Chicago, IL 60630-1314 773/774-2400 (Ph); 773/774-2099 (Fax) admchicago@admintl.com www.admintl.com Tom Chapman, President GS-07F-9857H
Facility Maintenance & Management
ADM International, Inc.
5565 N. Elston Avenue Chicago, IL 60630-1314 773/774-2400 (Ph); 773/774-2099 (Fax) admchicago@admintl.com www.admintl.com Tom Chapman, President GS-29F-0028M
Time to think differently, time to think about whole room packages…simplify the process of designing and furnishing an entire facility with bedrooms, master suites, day rooms, and lounges. Use ADM International, Inc. The whole room concept meets the GSA purchasing directive of providing quality products and services at affordable prices.
BELFOR Property Restoration 15600 Trinity Boulevard, Suite 106 Fort Worth, TX 76155 800/856-3333 or 214-683-4242 (Ph) 972/988-0564 (Fax) gina.dolezal@us.belfor.com www.belforusa.com Gina Dolezal, Regional Marketing Director GS-07F-0279U
BELFOR is the worldwide leader in disaster recovery services, and solutions. BELFOR offers complete 24/7 emergency response services, including water extraction, structural drying, emergency boardup and barrier erection, mold remediation, document freeze drying, power generation, electronics restoration, duct cleaning, decontamination services, machinery retrofitting, vital records recovery, contents restoration, and complete reconstruction.
4 Defense Communities
ADM International, Inc.
5565 N. Elston Avenue Chicago, IL 60630-1314 773/774-2400 (Ph); 773/774-2099 (Fax) admchicago@admintl.com www.admintl.com Tom Chapman, President GS-27F-2015B, GS-27F-3047D
Whether you’re outfitting a dorm room, club facility, or lounge area, ADM International, Inc. has the products to meet your needs. And all are under GSA contract.
Davey Commercial Grounds Management 1500 N. Mantua Street Kent, OH 44240 800/445-8733 or 330/673-9511 (Ph) info@davey.com www.davey.com Dan Joy, Vice President of Commercial Landscape GS-21F-0060U
The Davey Tree Expert Company, with U.S. and Canadian operations in 45 states and five provinces, provides tree services, grounds maintenance, and consulting services for the residential, utility, commercial, and government markets. Founded in 1880, Davey is employee-owned and has more than 7,000 employees.
American Bedding Manufacturers P.O. Box 1048 Athens, TN 37371 800/203-2507 (Ph); 423/745-2772 (Fax) dale@americanbeddingmfg.com www.americanbeddingmfg.com Dale Reynolds, Sales GS-27F-0007V
American Bedding Manufacturers is a premier bedding furnishings provider for mattresses in quilted and fluid-proof fabrics, replacement waterproof mattress covers, blankets, pillows, pillow cases, sheets, and linens. Please view our online catalog with prices at www.americanbeddingmfg.com.
Fitness/Park Equipment
ADM International, Inc. has the latest HD technology, a wide variety of name brand televisions, home theater equipment, and installation services. Emergency Reconstruction/ Rehabilitation
and seating of extraordinary quality and durability for Department of Defense housing and quarters as well as Veterans Administration medical centers. Adden products are construced with North American hardwoods from certified sustainable forests and are produced in an environmentally low-impact facility in Hildebran, North Carolina.
AVTEQ/Living R.J. Thomas Mfg. Co. Inc.
P.O. Box 946 Cherokee, IA 51012 800/762-5002 or 712/225-5115 (Ph) 712/225-5796 (Fax) customerservice@rjthomas.com www.pilotrock.com Customer Service Department GS-07F-9714G, GS-07F-0351N
Designer and manufacturer of Pilot Rock Brand of: picnic tables, accessible tables, benches, charcoal grills, campfire rings, trash and recycling containers and lids, bike racks, lantern poles, and more. 100 percent recycled plastic products available. Made in the USA since 1959.
1151 Empire Central Dallas, TX 75247 800/285-8315 or 214/905-9001 (Ph) 214/905-9666 (Fax) fdiaz@avteqinc.com www.avteqliving.com Francisco Diaz GS-27F-0035R
AVTEQ/ Living manufactures the most functional, highest quality furniture for military bases and dorms across the country. Known in the market place for product customization, AVTEQ/ Living specializes in developing metal beds, nightstands, wardrobes and lockers, desks and specialty furniture that endure the most demanding environments.
Furniture/Furnishings
Adden Furniture
710 Chelmsford Street Lowell, MA 01851 800/625-3876 (Ph); 978/453-1449 (Fax) lkane@addenfurniture.com www.addenfurniture.com Linda Kane, Executive Vice President GS-27F-0002V, GS-27F-0003V
Adden Furniture produces casegoods
Capitol Supply
1000 Sawgrass Corporate Parkway, Suite 452 Sunrise, FL 33323 888/485-5001 or 954/485-5000 (Ph) 954/485-0407 (Fax) sales@capitolsupply.com www.capitolsupply.com David Ostan, Director of National Accounts GS-21F-0001K, GS-06F-0070R, GS-27F-0028P
Capitol Supply’s got that! Offering wellrounded lodging solutions for dorms, barracks, officers’ quarters, MWR facilities, and embassies. Choices include solid wood, wood-ply, and wet and dry construction. Furniture from Kincaid, Capitol, Mastercraft, and other famous makers. Bedspreads and draperies, window treatments, bathroom fixtures, lighting, ready-to-hang artwork, silk plants, accessories, and more. Most with 10-year commercial warranties. Design, staging, and installation services are also available.
Furniture By Thurston (FBT) is the “One-Stop, Military Housing and Lodging Furniture Shop.” FBT’s products are GREENGUARD Certified. As a member of the Three Mountain Company, we can meet all of your furniture needs, whether you need steel furniture, solid wood furniture, mixed-medium furniture, or HPL laminate furniture.
HPFI Dehler Manufacturing Co., a Three Mountain Company 5801 W. Dickens Avenue Chicago, IL 60639 773/637-1666 (Ph); 773/637-5042 (Fax) quote@3mtf.com www.3mtf.com Kris Benson, Vice President GS-27F-2030B
Dehler Manufacturing is the “OneStop, Military Housing and Lodging Furniture Shop.” Dehler’s products are manufactured with recycled steel. As a member of the Three Mountain Company, we can meet all of your furniture needs, whether you need steel furniture, solid wood furniture, mixed-medium furniture, or HPL laminate furniture.
Foliot Furniture
721 Roland-Godard Boulevard Saint-Jerome, QC J7Y 4C1 877/613-0992 or 702/385-2010 (Ph) 702/385-1024 (Fax) sales@foliot.com www.foliot.com Claudia Rawlins, Customer Service Representative GS-27F-0034P
Foliot Furniture combines the timeless beauty of solid wood with the lasting resilience of engineered wood to produce beautifully crafted, durable furniture. Founded in 1992, the company has established its reputation by developing and manufacturing practical and durable furnishings. Foliot operates three plants located in St-Jerome (QC), Greeneville (TN), and Las Vegas (NV).
Furniture By Thurston Inc., a Three Mountain Company
12250 Charles Drive Grass Valley, CA 95945 530/272-4331 (Ph); 520/272-4952 (Fax) quote@3mtf.com www.3mtf.com Dan Slayton, General Manager GS-27F-2003B
1104 Bedford Street High Point, NC 27263 800/447-3462 or 336/431-7101 (Ph) 336/431-0673 (Fax) tomc@hpfi.com www.hpfi.com Tom Carrigan, Director of Marketing GS-27F-0016V, GS-27F-0017V
HPFI manufactures casegoods, reception, healthcare, and office seating, combining the expertise of seasoned craftspeople with modern technology to deliver exceptional value since 1958. 600+ casegood products and all seating products in 61 upholsteries are available in a three-day quick-ship program with all products available in only three weeks.
JES Lighting, Inc.
5605 W. Hemlock Street Milwaukee, WI 53223 888/330-LAMP (5267) or 414/760-3377 ext. 201 (Ph); 414/760-3380 (Fax) jamie@jeslighting.com www.jeslighting.com Jamie Schumaker, President GS-03F-7063G
Lamps for lodging and dormitories! Heavyduty, energy-efficient JES table and floor lamps are designed and built specifically for military housing. Features include the toughest, crush-proof shade in the market, the longest warranty on GSA schedule (10 years), custom options (nightlight and outlet), and Energy Star approval. Plus scratchproof colors to complement your interiors. Samples available for your evaluation.
KLN Steel Products LLC, a Three Mountain Company 4200 N. Pan Am Expressway San Antonio, TX 78218 800/624-9101 or 210/227-4747 (Ph) 210/227-4047 (Fax) quote@3mtf.com www.3mtf.com Michael Gittinger, Vice President GS-27F-2014B
KLN Steel Products is the “One-Stop, Military Housing and Lodging Furniture Shop.” KLN’s products are GREENGUARD Certified. As a member of the Three Mountain Company, we can meet all of your furniture needs, whether you need steel furniture, solid wood furniture, mixed-medium furniture, or HPL laminate furniture.
Marvin J. Perry & Associates 4101 Howard Avenue Kensington, MD 20895 888/564-5476 or 301/564-1112 (Ph) 301/564-1076 (Fax) malcolmw@mjpw.com www.mjpw.com Malcolm Wilson, President GS-27F-0030U
From solid oak casegoods for dormitory to fine veneer construction for hospitality, solid wood accessory pieces, “zipperlock” technology carpet, wall art, and lamps, we bring the best to market for you. Dubois Wood Products, Leisters, Panatex Drapery, Kraus Carpets, Chessler Wall Art, and Ashley Lamps, our partners in progress.
RT London
1642 Broadway Avenue NW Grand Rapids, MI 49504 877/613-2012 or 616/551-0610 (Ph) 616/364-1131 (Fax) gbarry@rtlondon.com www.rtlondon.com Gerard Barry, Director GS-27F-0051N, GS-27F-0016P, GS-27F-0022U
RT London is a U.S. manufacturer of a wide variety of wood casegood designs, upholstered seating, chairs, and tables. We offer professional LEED-certified design assistance, complete package rooms, on-time delivery, and expert installation services. Everything is made in one of three plants strategically located throughout the United States. All furniture carries an industry-leading 25-year warranty.
Trade Products Corporation (TPC) 12124 Pope’s Head Road Fairfax, VA 22030 888/352-3580 or 703/502-9000 (Ph) 703/502-9399 (Fax) sales@tradeproductscorp.com www.tradeproductscorp.com David Richardson, Sales Manager GS-28F-0024M, GS-29F-0018R, GS-03F-0010J A Small Business GS-28F-0024M Packaged Furniture (71: 71 200 Dorm & quarters, 71: 71 1 Offices), GS-29F-0018R CFMS; GS-03F-0010J Drapes, Bedspreads.
TPC is a GSA Prime Furniture Contractor that furnishes and installs turnkey living quarters and office projects anywhere in the world. Place one purchase order to TPC for all products and services. Quality Products—Exemplary Service—Unparalleled Expertise—TPC has it all.
novEMBER | decemBER 2010 5
2010–2011
Buyer’s Guide Laundry Services
Alliance Laundry/Speed Queen Trinity Furniture Inc.
P.O. Box 150 Trinity, NC 27370 336/472-6660 (Ph); 336/475-0037 (Fax) sales@trinityfurniture.com www.trinityfurniture.com Jorge Lagueruela, President GS-28F-2070D
For over 25 years, Trinity Furniture has provided traditional and transitional styled furniture. We take pride that our products are designed, engineered, and manufactured exclusively in Trinity, NC, and are certified at Level 1 of the BIFMA Sustainability Standard. We are dedicated to providing quality furniture of good value with a high level of customer service. Our furniture meets GSA Heavy Duty testing requirements and carries a 10-year warranty.
University Loft Co.
2588 Jannetides Boulevard Greenfield, IN 46140 800/423-5638 or 317/985-3748 (Ph) 317/866-5639 (Fax) gov@uloft.com www.uloft.com Ventura Lopez, GSA Director GS-27F-0022J
Defense quarters by University Loft Company has a wide selection of the most durable furniture on the market. We specialize in whole room concepts, providing everything from furniture and appliances to draperies and artwork for the barracks. And at ULC, we know first-hand what the military needs because our entire sales team has military experience. So when you buy from us, you can buy with confidence in both our products and our knowledge. General Contracting & Construction Services
Amramp
202 West 1st Street South Boston, MA 02127 800/649-5215 (Ph); 617/268-3701 (Fax) info_request@amramp.com www.amramp.com Julian Gordon, President V797P-3775M
Amramp, America’s leading ramp, will make any home, building, or special event ADA compliant, accessible, and green. Our modular ramp systems are made in the USA from 100 percent recycled and recyclable steel. Availabale for rent or purchase. After the rental period, our systems will be returned to inventory, ready for another project, rather than dumped into a landfill. Recycled, rentable, reusable.
6 Defense Communities
P.O. Box 990, Shepard Street Ripon, WI 54971-0990 920/748-1671 (Ph); 920/748-1720 (Fax) E-mail: sales@alliancels.com Web site: www.comlaundry.com Kate Holmes, Marketing Specialist GS-21F-0007J
North America’s largest commercial laundry equipment manufacturer offering a full line of commercial and industrial laundry equipment under GSA contract.
Excel Laundry Equipment Co. 565 Rahway Avenue Union, NJ 07083 800/334-1824 (Ph); 908/686-8756 (Fax) deanf@fowlercompanies.com www.fowlercompanies.com Dean Fowler, Government Sales GS-21F-0005N
Excel Laundry Equipment Co. offers energyefficient domestic and coin-operated laundry equipment including Whirlpool and Continental brands. With over 50 years’ experience in the industry, Excel can find you the best equipment for your needs, and advise you on installation and service. Lighting
ADM International, Inc.
5565 N. Elston Avenue Chicago, IL 60630-1314 773/774-2400 (Ph); 773/774-2099 (Fax) admchicago@admintl.com www.admintl.com Tom Chapman, President GS-27F-5079C
Let ADM International, Inc. be your source for lighting. From floor lamps to high-abuse lamps, we have what you’re looking for. We also carry standard and specialty light bulbs.
Lutron Electronics Co., Inc. 7200 Suter Road Coopersburg, PA 18036-1299 610/282-6398 (Ph) plicata@lutron.com www.lutron.com Paul J. Licata, Commercial Solutions
Lutron’s founder invented the first solid-state electronic dimmer in 1961. Today, Lutron is still devoted to controlling light, offering simple-to-install light dimmers, sophisticated dimming systems that orchestrate a home’s or building’s total lighting environment, controllable window treatments, and color-matched accessories. Lutron solutions can save 60 percent or more of your lighting energy costs.
Spectrum Business Services, Inc. 8808 Venture Cove, Suite 103 Tampa, FL 33637 813/622-7777 (Ph); 813/984-6591 (Fax) sales@lighting-spectrum.com www.lighting-spectrum.com Lane Rickman, President GS-07F-5857R Service Disabled Veteran-Owned Small Business
Energy efficient lighting products for the military and U.S. government. GSAAdvantge negotiated pricing structure with volume discounts. Compact fluorescent bulbs 7 watts to 1,000 watts. Emergency exit signs and batteries, fluorescent and incandescent Bulbs. All lighting products available in color variations, and “Tuff Coat.” America’s disabled veterans continue to pay the cost of freedom. Property & Construction Mgmt./Software
JES Lighting, Inc.
5605 W. Hemlock Street Milwaukee, WI 53223 888/330-LAMP (5267) or 414/760-3377 ext. 201 (Ph); 414/760-3380 (Fax) jamie@jeslighting.com www.jeslighting.com Jamie Schumaker, President GS-03F-7063G
Lamps for lodging and dormitories! Heavy-duty, energy-efficient JES table and floor lamps are designed and built specifically for military housing. Features include the toughest, crush-proof shade in the market, the longest warranty on GSA schedule (10 years), custom options (nightlight and outlet), and Energy Star approval. Plus scratch-proof colors to complement your interiors. Samples available for your evaluation.
Yardi Systems, Inc.
430 S. Fairview Avenue Santa Barbara, CA 93117 800/866-1144 or 805/699-2040 ext. 1139 (Ph) 805/699-2041 (Fax) spencer.stewart@yardi.com www.yardi.com Spencer Stewart, National Account Executive
Yardi Voyager Military Housing software uses a centralized integrated database to perform wait-list processing, required reporting, BAH handling, and real-time accounting. Designed to benefit both government agencies and private management companies, Voyager Military Housing provides real-time accounting and reporting, centralized resident management, and easy access to distributed data.
Resident & Employee Research/Screening
Real Estate Svcs., Property Mgmt., & Relocation
Yardi Systems, Inc. R.J. Thomas Mfg. Co. Inc.
MilitaryByOwner Advertising
129 Lupine Drive Stafford, VA 22556 866/604-9126 (Ph); 540/752-1591 (Fax) sharon@militarybyowner.com www.militarybyowner.com Sharon Gran, VP Sales & Marketing
MilitaryByOwner.com is an advertising Web site for homeowners and real estate agents to advertise property near US military bases. With over 4 million page views each month, our goal is to provide a link between relocating military members from one base to another. We have several advertising opportunities available, home or business, as well as relocation resources. Visit today: www.militarybyowner.com. Recreational/Fitness/Outdoor Equipment
GameTime
150 Play Core Drive Fort Payne, AL 35967 800/235-2440 (Ph) info@gametime.com www.gametime.com Matt Meeks GS-07F-0397K
For over 80 years, GameTime has been revolutionizing the way children play. Being the “Leader in Play” is a responsibility we take very seriously. By sponsoring independent research studies and incorporating the findings into our product designs, we ensure our products will be beneficial to children’s growth and development in addition to being fun!
P.O. Box 946 Cherokee, IA 51012 800/762-5002 or 712/225-5115 (Ph) 712/225-5796 (Fax) customerservice@rjthomas.com www.pilotrock.com Customer Service Department GS-07F-9714G, GS-07F-0351N
Designer and manufacturer of Pilot Rock Brand of: picnic tables, accessible tables, benches, charcoal grills, campfire rings, trash and recycling containers and lids, bike racks, lantern poles, and more. 100 percent recycled plastic products available. Made in the USA since 1959.
Zeager Bros., Inc.
4000 E. Harrisburg Pike Middletown, PA 17057 800/346-8524 or 717/944-7481 (Ph) 717/944-7681 (Fax) sales@zeager.com www.zeager.com Robert T. Zeager, Sales Manager GS-07F-5422R
Zeager is a leading playground surface manufacturer offering WoodCarpet, Bonded WoodCarpet, RecMat, and RecGrass surfaces. WoodCarpet is produced locally with production facilities throughout the U.S. All our surfaces meet ADA, ASTM, CPSC, and CSA guidelines. Call, e-mail, or visit our Web site for a free catalog.
170 Allens Way Somerset, KY 42501 800/43-PLAYS (7-5297) ext. 119 or 606/6792572 ext. 119 (Ph) 606/678-0911 (Fax) cstjohn@playmart.com www.playmart.com Chris St. John, National Accounts Manager GS-07F-0206L
Recovering yesterday’s plastics for today’s play, Play Mart playgrounds are made from exclusive recycled structural plastic with an outstanding warranty! Highly durable, safe, low maintenance. Stainless steel hardware and metal welds won’t corrode or rust. Natural-play product line. ADA accessible. Woman-owned small business. The Leader in Recycled Plastic Playground Equipment.
Yardi Voyager Military Housing software uses a centralized integrated database to perform wait-list processing, required reporting, BAH handling, and real-time accounting. Designed to benefit both government agencies and private management companies, Voyager Military Housing provides real-time accounting and reporting, centralized resident management, and easy access to distributed data. Safety/Security Products/Management
American Direct Procurement 11000 Lakeview Avenue Lenexa, KS 66219 800/593-5310 or 913/677-5588 (Ph) 913/677-5416 (Fax) byronw@americandirectco.com www.americandirectco.com Byron Whetstone, President
Single-source intermediary for products in CSI specification divisions 6, 8, 9, 10, and 12. Specializing in military family housing, new construction, and renovation, including barracks and commercial construction.
Refinishing & Reupholstering
CorKey Control Systems Inc.
The Refinishing Touch Play Mart, Inc.
430 S. Fairview Avenue Santa Barbara, CA 93117 800/866-1144 or 805/699-2040 ext. 1139 (Ph) 805/699-2041 (Fax) spencer.stewart@yardi.com www.yardi.com Spencer Stewart, National Account Executive
9350 Industrial Trace Alpharetta, GA 30004 800/523-9448 or 770/642-4169 (Ph) 770/475-4782 (Fax) sales@therefinishingtouch.com www.therefinishingtouch.com Mario Insenga, President GS-29F-0002M
The Refinishing Touch is a furniture asset management company specializing in environmentally friendly on-site refinishing and upholstery programs designed to be cost efficient—saving up to 80 percent vs. new furniture. A wide selection of fabric is available from our Touch Textiles division, making the entire restoration process a one-stop-shopping experience. Please call 800/523-9448 for more information for visit www.therefinishingtouch. com.
1535 Bayshore Highway Burlingame, CA 94010 800/622-2239 or 650/692-9495 (Ph) 650/692-9410 (Fax) corkeyus@earthlink.net www.corkey.com Robin Walin, General Manager GS-07F-7841C
Get exceptional masterkeying and access control with CorKey magnetic, mechanical cardoperated door locks. Lost cards can be locked out in seconds and replaced by management and can also operate RFID electronic door locks that provide an Audit Trail of all entries. Combine both types of locks in a single card system.
Instakey Security Systems
7456 West 5th Avenue Lakewood, CO 80226 800/316-5397 or 303/761-9999 (Ph) 303/761-6359 (Fax) sms@instakey.com www.instakey.com Scott Serani, President GS-07F-0041H
novEMBER | decemBER 2010 7
2010–2011
Buyer’s Guide
The Instakey Security System combines three basic components to accomplish simple, effective key control throughout your facility: serialized keys that cannot be duplicated, lock cylinders that can be rekeyed up to 12 times without removing cores or lock hardware, and online database tracking for each location’s keys.
Whether looking for color options, environmentally responsible solutions, or guidance on selecting the best coating, military communities and their managers can turn to SherwinWilliams to find the product, service, and program solutions they need to keep housing and lodging facilities looking their best.
Wall Coverings & Paint/Repairs
5445 Mark Dabling Boulevard, Suite 110 Colorado Springs, CO 80918 877/572-1770 or 719/572-7290 (Ph) 719/572-7287 (Fax) molly@emmsi.com www.energymeteringsystems.com Molly Lambert, Special Project Supervisor
ADM International, Inc.
EMS is a pioneer in the Military Family Housing submetering market. EMS has installed meters in privatized military housing developments across the country and has worked for Balfour Beatty, Actus Lend Lease, and Forest City companies. Our systems have been installed in more than 750,000 homes throughout the U.S. Our latest energy conservation product, the Comfort Monitor, is a remote-controlled thermostat with collection capabilities. Call today for more details.
5565 N. Elston Avenue Chicago, IL 60630-1314 773/774-2400 (Ph); 773/774-2099 (Fax) admchicago@admintl.com www.admintl.com Tom Chapman, President
ADM International, Inc. carries an extensive line of vinyl wall coverings in a number of colors and textures.
Clark Energy Group
4401 Wilson Boulevard, Suite 600 Arlington, VA 22203 703/294-4500 (Ph); 703/294-4650 (Fax) ryan.zampardo@clarkenergygroup.com www.clarkenergygroup.com Bryon Krug, Managing Director
Clark Energy Group, a DOE-qualified Energy Services Company, provides turn key solutions to military installations to improve energy efficiency, energy security, and renewable energy use. The firm performs under a variety of contracting vehicles, including the Super ESPC program, which allows federal agencies to pay for improvements without using appropriated funds.
Defense Communities
HMA’s next writer could be you. We’re looking for housing and lodging professionals who want to advance the industry by writing an article for Defense Communities magazine, written for military and civilian housing professionals and managers. Remember, we strive to represent all the services in each issue! Do you have an article or article idea that: u Helps other housing and lodging professionals in managing the housing of military members and their families; u Provides information on the latest equipment, products, supplies, and services in facilities management; u Contains information about lodging and permanent-party unaccompanied personnel housing; u Explains new technologies, especially those that are energy efficient; u Shares details about private-sector housing;
8 Defense Communities
Yardi Voyager Military Housing software uses a centralized integrated database to perform wait-list processing, required reporting, BAH handling, and real-time accounting. Designed to benefit both government agencies and private management companies, Voyager Military Housing provides real-time accounting and reporting, centralized resident management, and easy access to distributed data.
101 Prospect Avenue NW Cleveland, OH 44115 800/524-5979 or 216/566-2000 (Ph) 440/826-1989 (Fax) sherwin@ultlead.com www.sherwin-williams.com Tim Skufca, Sales Manager GS-10F-0004J
Water & Energy Conservation/Efficiency
Energy Metering Systems, Inc.
P
Sherwin-Williams
430 S. Fairview Avenue Santa Barbara, CA 93117 800/866-1144 or 805/699-2040 ext. 1139 (Ph) 805/699-2041 (Fax) spencer.stewart@yardi.com www.yardi.com Spencer Stewart, National Account Executive
Utility Consulting, Billing & Meters
WRITE FOR
Yardi Systems, Inc.
u Communicates lessons learned or a case study that solved a problem, handled a new challenge, or gained a professional edge; or u Shares awards, special events, chapter news, or training updates? If you do, then your next step is to e-mail the editor. Simply e-mail your idea or manuscript in Word format to phmadefensecommunities@earthlink.net.
Author Guidelines Here are a few guidelines to get you started. (The editor will provide more detailed guidelines if desired.) u E-mail your idea or your manuscript of 800 to 1,500 words to the editor at phmadefense communities@earthlink.net. Include complete contact information—name, phone number, address, e-mail, title, activity/
installation, and any other biographical information you feel is appropriate. u Include sidebars of tips, pointers, lists of resources, and so on, as well as charts and graphs. u Send high-resolution digital images (at least 300 dpi at full size) on a CD or via e-mail to the editor, who can also provide guidelines for digital images. u Make sure your article is not promotional in nature, but takes a how-to, practical approach or straightforward reporting style. We can’t accept articles that are disguised product releases. Authors may identify specific products or services but must mention them sparingly within an article of broader content. u Check our editorial calendar on www. phma.com to see which topics are planned for particular issues. By the same token, don’t feel constrained by the topics listed in the calendar.
Advertising Index Company, Contact
Phone
Web Site
Page
A-1 Hospitality, LLC, Linen Expert
800-351-1819
www.a1textiles.com
36
Balfour Beatty Communities , Kathy Grim
610/355-8206
www.bbcgrp.com
1
Blockhouse, Randy Duffer
800/304-0494
www.unicor-dq.com
15
Capitol Supply, Harry Steinman
954/485-5000
www.capfurn.com
C4
HD Supply Facilities Maintenance,
877/610-6912
www.hdsupplysolutions.com
C2
Ista-North American, Bill Kirk
352/895-8839
www.eso-global.com
21
Kaba Multihousing & Institutional, LaShawnda Robinson
248/837-3700
www.kabamultihousing.com
33
KLN Steel Products, Kris Benson
210/227-4747
www.3MTF.com
27
Microfridge Inc., Benjamin Otte
508/660-9200
www.microfridge.com
7
MilitaryByOwner Advertising, Dave Gran
540/446-4676
www.MilitaryByOwner.com
59
Mincey Marble Manufacturing, Inc., Donna Mincey
770/532-0451
www.minceymarble.com
22
Picerne Military Housing, Bill Mulvey
401/228-2800
www.picernemilitaryhousing.com
23
Salsbury Industries, Ricardo Alva
323/846-6700
www.mailboxes.com
26
Softbrands, David Purcell
949.598.6434
www.softbrands.com
30
SpeedQueen, Kate Holmes
920/748-1671
www.speedqueen.com
13
The Refinishing Touch, Mario Insenga
770/642-4169
www.therefinishingtouch.com
25
This End Up Furniture Company, Fabio Ruberto
724/538-9861
www.thisendup.com
19
University Loft Company, James Jannetides
317/631-5433
www.universityloft.com
C3
Wells Fargo Home Mortgage, Customer Service
800/644-8083
www.wellsfargo.com
32
Yardi, Spencer Stewart
800/866-1144
www.yardi.com
5